Novotel Liverpool Paddington Village 4 stars

Customer review rating (ALL Rating) 4.7/5 1,077 reviews

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Description

Hotel extras

  • Great location for both business and leisure trips

  • 1 mile from Lime Street Station (20 minute walk) and just 3 miles from M62

  • 221 modern bedrooms including 39 Studio Apartments perfect for a longer stay

  • Destination dining in our popular Kensington Restaurant

  • Excellent & flexible meeting spaces for up to 120 people

Our accommodation(s)

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Hotel location

Novotel Liverpool Paddington Village

3 Paddington Village, Off Grove Street
L7 3FA Liverpool
United Kingdom

GPS:53.407111, -2.959996

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

KENSINGTON RESTAURANT

International cuisine can be enjoyed in our destination Kensington Restaurant. Enjoy the sights, sounds and aromas coming from our Theatre kitchen as our Executive Kitchen Team prepare your meal.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,077 reviews

Exceptional service

Customer review rating 3.5/5

Rebecca Couples - Confirmed reviews ALL

It was such a lovely hotel, last minute booking (same day) and they made sure it was a lovely one for us. Tom was exceptional because he made sure I was calm after another accommodation cancelled booking 1hr to check in time. He gave complimentary drink cos it was my birthday next day. Daniela(receptionist) was also friendly and helpful, they made sure I had a good birthday relaxation stay at the hotel. All the staff members at the bar are so friendly and polite, willing to go beyond especially Bridget(thanks for been so kind not only to us but we observed you do the same for others) The rooms were is clean, environment so clean and beautiful. We will definitely be going back.

Dear Rebecca, We very much appreciate your comments regarding your stay at the Novotel Liverpool Paddington Village and delighted to hear our team , went above and beyond to make your stay special for your birthday. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amanda

Clean. Friendly staff. Great location.

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Excellent

Dear Julie, We very much appreciate you completing our guest survey and scoring us top marks following your stay at the Novotel Liverpool Paddington Village and we are delighted to hear you had a great overall experience. It is always a pleasure to receive such positive feedback, which I will share with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your choose to stay with us again soon. Cheers Amanda

Nice, comfortable stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Happy generally with the room, enough hanging space for a 2 night stay (I always over-pack). Slept well - nice firm mattress. Only downside was a wet room rather than a shower cubicle.

Dear Andrew, We very much appreciate you completing our guest survey and scoring us top marks following your stay at the Novotel Liverpool Paddington Village. It is always a pleasure to receive such positive feedback, which I will share with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We were particularly busy on the nights you stayed , but always do try to accommodate guests requests. If next time you stay you are allocated a wet room, please let us know and we can try and accommodate a room with a shower cubicle. Thank you again for sharing your experience, and we hope your choose to stay with us again soon. Cheers Amanda

Perfect for our needs

Customer review rating 4.5/5

Lorna C. Couples - Confirmed reviews ALL

Quiet rooms which are perfectly and thoughtfully equipped

Dear Lorna We very much appreciate you completing our guest survey and scoring us top marks following your stay at the Novotel Liverpool Paddington Village. We really do appreciate and value your feedback and have highlighted the cleanliness issue in the bathroom to the head housekeeper to pick this up . Thank you again for sharing your experience, and we hope your choose to stay with us again soon. Cheers Amanda

Good stay

Customer review rating 4.5/5

Andy W. Business - Confirmed reviews ALL

First time I had visited the hotel. Very nice, hotel which was located close to the conference venue. The hotel facilities were good as was the breakfast

Hi Andy, We very much appreciate you completing our guest survey and scoring us almost top marks following your stay at the Novotel Liverpool Paddington Village and we are delighted that our location was ideal for your conference venue next door and you enjoyed our amazing buffet breakfast too. It is always a pleasure to receive such positive feedback, which I will share with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your choose to stay with us again soon. Cheers Amanda

Other web-users rate our hotel

  • 880 reviews 8.1/10 Location
  • 1,419 reviews 8.5/10 Room
  • 1,331 reviews 9.1/10 Service
  • 14 reviews 8.2/10 WiFi
  • 718 reviews 8.5/10 Comfort
  • 666 reviews 8.9/10 Cleanliness
  • 659 reviews 8.9/10 Breakfast
  • 498 reviews 9.8/10 Vibe

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