Description
Hotel extras
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Relax and take in the picturesque views of the harbour.
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Only 8mins from the Mackay CBD and a short walk to the beach. Perfect for business or leisure.
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Perfect for weddings and conferences with unrivalled waterfront views and natural lighting.
Our accommodation(s)
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Room
Standard Queen Room with 1 Queen Bed
- 2 pers. max
- 40 m² / 430 sq ft
- Bedding 1 x Queen size bed(s)
- Views: Harbour view
- Most of the accommodation: Balcony
Room
Superior Queen Room with 1 Queen Bed
- 2 pers. max
- 52 m² / 559 sq ft
- Bedding 1 x Queen size bed(s)
- Views: Harbour view
- Most of the accommodation: Balcony
Room
Deluxe King Spa Suite with one King Bed
- 2 pers. max
- 70 m² / 753 sq ft
- Bedding 1 x King size bed(s)
- Views: Ocean/Sea view
- Most of the accommodation: Balcony
Room
EXECUTIVE ROOM WITH 1 QUEEN SIZE BED WITH BALCONY
- 2 pers. max
- 72 m² / 775 sq ft
- Bedding 1 x Queen size bed(s)
- Views: Harbour view
- Most of the accommodation: Balcony
Hotel location
Mantra Mackay
Mackay Harbour, 40 Mulherin Road
4740 MACKAY
Australia
GPS:-21.1121, 149.224
Access and transport
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MACKAY
Highway exit
Access: 100 m / 0.06 mi
MACKAY
Railway station
Access: 9 km / 5.59 mi 13 min drive
MKY
Helipad/aerodrome
Access: 18 km / 11.18 mi 20 min drive
MKY
Airport
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Harbour Beach - close by
Beach area
Access: 1 km / 0.621 mi 10 min walk
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The Deck Steakhouse
Restaurant and cafe district
Casu Jacks Cafe
Restaurant and cafe district
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Restaurant
- Wheelchair accessible
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- 100% Non Smoking Property
LATITUDE 21
The versatile Latitude 21 offers a casual, yet elegant dining experience. Choose between al fresco dining or dining in air conditioned comfort. Please contact hotel for hours of operation as they are limited at this time.
LATITUDE 21
The bar offers poolside and marina views, with a tropical resort vibe. The perfect space for a gourmet BBQ and refreshing beverages.
Breakfast
Pool
Meetings & Events
Non contractual photo
- Number of Meeting Room
- 4
- Surface of the largest room
- 275 m² / 2960.073 sq ft
- Maximum seats capacity
- 600
- Maximum capacity for banquets
- 300
Our guest reviews
ALL Rating
Customer review rating 4.0/5
Gary K. Couples - Confirmed reviews ALL
Dear Gary, Thank you for sharing your feedback. We’re pleased to hear you enjoyed the friendly service from our team and the quality of the food during your stay. We also appreciate your comments regarding the room amenities, hotel presentation, and recognition of your status benefits. Your feedback is valuable and will be reviewed with our team as we continue working to improve the guest experience. We hope to welcome you back again in the future. Kind regards, Management Team Mantra Mackay
Customer review rating 1.0/5
Kelly B. Families - Confirmed reviews ALL
Dear Kelly, Thank you for taking the time to share your feedback. We’re very sorry to hear that your stay did not meet expectations, particularly regarding the condition of the connecting door, odours in the room, towel quality, housekeeping supplies, and the overall presentation of the apartment. This is certainly not the experience we aim to provide, and your comments have been shared with our housekeeping and maintenance teams for immediate attention and review. We understand your disappointment. We appreciate your feedback and regret that we fell short during your visit. Kind regards, Management Team Mantra Mackay
Customer review rating 5.0/5
Simon R. Business - Confirmed reviews ALL
Dear Simon, Thank you so much for your wonderful feedback and kind words. We’re delighted to hear that our team made such a positive impression throughout your stay and that the warmth and service you experienced stood out during your many years of travel. It’s incredibly rewarding to know we exceeded your expectations, and we truly appreciate your recognition of our staff’s efforts. We look forward to welcoming you back again soon, it will be our pleasure to host you. Kindest, Mantra Management Team
Customer review rating 4.0/5
Mario R. Business - Confirmed reviews ALL
Dear Mario, Thank you for taking the time to share your feedback. We’re glad to hear that your stay was generally positive, though we’re sorry to learn about the inconvenience caused by the Wi-Fi outage. We understand how important a reliable connection is, especially when working, and regret the disruption this caused during your visit. Your comments have been noted, and we’re working to ensure this issue is resolved and avoided in the future. We truly appreciate your understanding and hope to have the opportunity to provide you with a smoother experience next time. Kind regards, The Team at Mantra Mackay
Customer review rating 5.0/5
Joanne B. Couples - Confirmed reviews ALL
Dear Joanne B., We very much appreciate your comments regarding your stay at the Mantra Mackay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra Management Team
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Customer review rating (ALL Rating)
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