Mantra Mackay 4 stars

Customer review rating (ALL Rating) 4.3/5 1,109 reviews

Mantra Mackay - Image 1
Mantra Mackay - Image 2
Mantra Mackay - Image 3
Mantra Mackay - Image 4
Mackay Harbour, 40 Mulherin Road, 4740 MACKAY, Australia

Description

Hotel extras

  • Relax and take in the picturesque views of the harbour.

  • Only 8mins from the Mackay CBD and a short walk to the beach. Perfect for business or leisure.

  • Perfect for weddings and conferences with unrivalled waterfront views and natural lighting.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Queen Room with 1 Queen Bed

Photo out of - Superior Queen Room with 1 Queen Bed

The open concept Executive Suite features a combined living and bedroom area, kitchenette, dining table, granite bathroom and private balcony with partial views of the marina precinct. These suites consist of one Queen Bed only.

  • Views:

    Harbour view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 52 m² / 559 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Crockery and cooking utensils

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • 17'/43 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 52 m² / 559 sq ft
  • Bedding 1 x Queen size bed(s)
  • Views: Harbour view
  • Most of the accommodation: Balcony
See availabilities

The spacious room features a living area, flat screen TV with cable channels, relaxing spa bath and 2 private balconies with spectacular 180 degree views of the marina and Coral Sea.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 70 m² / 753 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Crockery and cooking utensils

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • 46'/117 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

The open concept room features a combined living and bedroom area, kitchenette, dining table, granite bathroom and private balcony with partial views of the marina precinct.

  • Views:

    Harbour view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 72 m² / 775 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Crockery and cooking utensils

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Hotel location

Mantra Mackay

Mackay Harbour, 40 Mulherin Road
4740 MACKAY
Australia

GPS:-21.1121, 149.224

Telephone
Fax +61 7 4955 4400

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 78 rooms
  • 3 rooms for people with reduced mobility
  • 78 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Concierge

  • Concierge

Catering

One Restaurant

One Bar

Breakfast

  • Breakfast à la carte

Business

4 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Well-being

Outdoor Pool

  • Outside
  • On site
  • Outdoor parking
  • Public
  • 45 parking spaces
  • Parking for a month
  • Parking for a week

LATITUDE 21

Photo out of - LATITUDE 21

The versatile Latitude 21 offers a casual, yet elegant dining experience. Choose between al fresco dining or dining in air conditioned comfort. Please contact hotel for hours of operation as they are limited at this time.

Cooking style
International
Capacity
50
Accessibility
Accessible service
4740 Mackay, Australia
Telephone +61 7 4955 9400

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Exceptional View
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Accommodate food

  • Children menu
  • Light menu
  • Gluten-free menu
  • Vegetarian menu

The versatile Latitude 21 offers a casual, yet elegant dining experience. Choose between al fresco dining or dining in air conditioned comfort. Please contact hotel for hours of operation as they are limited at this time.

The bar offers poolside and marina views, with a tropical resort vibe. The perfect space for a gourmet BBQ and refreshing beverages.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,109 reviews

Customer review rating 5.0/5

Greg K. Couples - Confirmed reviews ALL

Thank you for your wonderful review and for choosing Mantra Mackay for your stay. We’re delighted to hear that you enjoyed the beautiful harbour and water views, as well as our clean, well-presented rooms and comfortable beds. It’s fantastic to know you had such a positive experience from arrival through to departure, and we truly appreciate your 10/10 recommendation. We also value your feedback regarding the ALL Accor loyalty programme and will take it into consideration. We look forward to welcoming you and your partner back to Mantra Mackay for another enjoyable stay. Sincerely, Mantra Management Team

Customer review rating 5.0/5

Stephen W. Business - Confirmed reviews ALL

Thank you so much for your kind words! We’re thrilled to hear that Cloe looked after your group and helped make the night a great experience. We’ll be sure to pass on your lovely feedback to her! Sincerely, Mantra Management team

Customer review rating 4.5/5

David W. Business - Confirmed reviews ALL

Thank you for the wonderful review and for choosing to stay with us whenever you’re in Mackay! We’re delighted you enjoy our convenient location, comfortable rooms, and friendly team. We look forward to welcoming you back again soon! Sincerely, Mantra Management Team

Customer review rating 5.0/5

Mark L. Business - Confirmed reviews ALL

Thank you for the fantastic review! We’re delighted you enjoyed our quiet location, smooth check-in, and breakfast. We really appreciate your 100/100 rating and look forward to welcoming you back! Sincerely, Mantra Management Team

Customer review rating 4.0/5

Bronwyn H. Solo - Confirmed reviews ALL

Thank you for your lovely feedback! We’re glad you had a pleasant stay and found the bed comfortable. We hope to welcome you back again soon! Sincerely, Mantra Management Team

Thank you for your wonderful review and for choosing Mantra Mackay for your stay. We’re delighted to hear that you enjoyed the beautiful harbour and water views, as well as our clean, well-presented rooms and comfortable beds. It’s fantastic to know you had such a positive experience from arrival through to departure, and we truly appreciate your 10/10 recommendation. We also value your feedback regarding the ALL Accor loyalty programme and will take it into consideration. We look forward to welcoming you and your partner back to Mantra Mackay for another enjoyable stay. Sincerely, Mantra Management Team

Customer review rating 5.0/5

Stephen W. Business - Confirmed reviews ALL

Cloe in the restaurant took care of our group booking with ease. On the night she made every effort possible to ensure our group of 15 we're looked after and happy. She made alternate arrangements quickly and handled everything we needed. She is a rockstar. Thank you

Thank you so much for your kind words! We’re thrilled to hear that Cloe looked after your group and helped make the night a great experience. We’ll be sure to pass on your lovely feedback to her! Sincerely, Mantra Management team

Customer review rating 4.5/5

David W. Business - Confirmed reviews ALL

I try to book this hotel whenever I come to Mackay due to its location, the rooms are well maintained and comfortable with friendly, polite staff.

Thank you for the wonderful review and for choosing to stay with us whenever you’re in Mackay! We’re delighted you enjoy our convenient location, comfortable rooms, and friendly team. We look forward to welcoming you back again soon! Sincerely, Mantra Management Team

Customer review rating 5.0/5

Mark L. Business - Confirmed reviews ALL

Great check in and breakfast

Thank you for the fantastic review! We’re delighted you enjoyed our quiet location, smooth check-in, and breakfast. We really appreciate your 100/100 rating and look forward to welcoming you back! Sincerely, Mantra Management Team

Customer review rating 4.0/5

Bronwyn H. Solo - Confirmed reviews ALL

Very pleasant stay, bed was very comfortable

Thank you for your lovely feedback! We’re glad you had a pleasant stay and found the bed comfortable. We hope to welcome you back again soon! Sincerely, Mantra Management Team

Customer review rating 4.5/5

David L. Solo - Confirmed reviews ALL

Room was clean, fresh and well located, with excellent service from the front desk.

Thank you for the great feedback! We’re delighted you enjoyed the clean, fresh room, convenient location, and excellent service from our front desk team. We truly appreciate your 90/100 rating and look forward to welcoming you back! Sincerely, Mantra Management Team

Customer review rating 5.0/5

Bradley I. Couples - Confirmed reviews ALL

Very happy

Thank you for your amazing review! We’re delighted you enjoyed your stay and found the rooms clean and comfortable. We look forward to welcoming you back again! Sincerely, Mantra Management Team

Customer review rating 4.5/5

George L. Business - Confirmed reviews ALL

I love the rooms, restaurants, laundry etc

Thank you for your amazing review! We’re delighted you enjoyed the rooms, restaurants, laundry facilities, and your overall stay. We look forward to welcoming you back again! Regards, Mantra Management Team

Customer review rating 4.0/5

Narelle C. Families - Confirmed reviews ALL

We were there for a wedding, so many people. Great breakfasts and dinners were served plus the added bonus of being on the water front having access to the bars and restaurants, even a hairdresser for me on the morning of the wedding. The rooms are tired with some of our bathroom tiles being held by sticky tape. Being a member of the Accor group, certain standards need to be maintained. All in all an enjoyable stay.

Thank you for your amazing review! We’re pleased you enjoyed our waterfront location, dining options, and overall stay. We also appreciate your feedback regarding the room and bathroom, and we’ll share this with our team. Sincerely, Mantra Management Team

Customer review rating 3.5/5

April-rae L. Solo - Confirmed reviews ALL

Beds were comfortable, beautiful location. Disappointed my streaming device didn’t work for relaxing at night but overall was a comfortable stay

Thank you for your review! We’re pleased you enjoyed the comfortable beds and beautiful location. We’re sorry your streaming device didn’t work during your stay and appreciate your feedback. Sincerely, Mantra Management Team

Customer review rating 3.0/5

Linda I. Couples - Confirmed reviews ALL

Restaurant needs significant improvement with their staff, Feely very underwhelmed

Thank you for your feedback. We’re sorry to hear your recent experience, particularly with our restaurant service, did not meet your expectations. We appreciate your comments and will share them with our team as we work to improve. Sincerely, Mantra Management Team

Customer review rating 5.0/5

Robyn S. Solo - Confirmed reviews ALL

Staff room and restaurant very happy with

Thanks for the great feedback! We’re glad you enjoyed the location, room, restaurant and our staff. We really appreciate your 100% rating and hope to see you again soon. Sincerely, Mantra Management Team

Customer review rating 2.0/5

Kelly E. Families - Confirmed reviews ALL

Every staff member we dealt with was great, however the rooms, particularly the bathrooms were in desperate need of maintenance. The mould on the tiles in the shower, the rotten timber skirting boards, the mould on the curtains. The room was overpriced for the quality.

Thanks for the honest feedback. We’re glad our staff looked after you, but sorry the room and bathroom were not up to standard. We’ll follow up on the maintenance issues you mentioned with our team. We appreciate you bringing this to our attention. Sincerely, Mantra Management Team

Customer review rating 4.5/5

Clair D. Couples - Confirmed reviews ALL

The size of rooms are great. Lovely location to relax, had a room with balcony overlooking the harbour.

Thank you for sharing your feedback. It’s great to hear you enjoyed the spacious room, waterfront location, and harbour views from your balcony. We hope to have the pleasure of welcoming you back. Sincerely, Mantra Management Team

Customer review rating 4.5/5

Angelique M. Couples - Confirmed reviews ALL

Practical stuff- loads of parking, great staff in every department especially Falynne at reception and the girls at breakfast and the dinner service in the evenings very professional and friendly .

Thank you for another wonderful review and for choosing to stay with us at the Marina. We’re delighted you enjoyed your stay and appreciate your kind words about Falynne, our breakfast and dinner teams, and housekeeping. We’ll also share your feedback regarding portion sizes with our new chef. We look forward to welcoming you back again soon! Sincerely, Mantra Management Team

Customer review rating 4.5/5

Haley M. Families - Confirmed reviews ALL

Loved the size of the room and the ocean view.

Thank you for your wonderful review! We’re delighted to hear you enjoyed the spacious room and beautiful ocean view. We hope to welcome you back again soon! Sincerely, Mantra management Team

Customer review rating 5.0/5

Dean B. Business - Confirmed reviews ALL

I stay here frequently as I work part time in Mackay. I have stayed at this Mantra hotel many tomes and enjoyed every stay.

Thank you for your continued loyalty and wonderful feedback. We’re delighted you consistently enjoy your stays with us and look forward to welcoming you back again soon. Sincerely, Mantra Management Team

Customer review rating 4.5/5

Ryan F. Business - Confirmed reviews ALL

Perfect location for work trips to Mackay

Thank you for your feedback and for recognizing our team’s great service and convenient location. We’re pleased you found your room clean and tidy. We apologise for the bathroom maintenance issue and appreciate you bringing it to our attention. We’ll ensure this is followed up with our maintenance team. Sincerely, Mantra Management Team

Customer review rating 4.5/5

Denise C. Solo - Confirmed reviews ALL

The location was such a beautiful spot and had a nice view of the marina from my room.

Thank you for your lovely feedback. We’re delighted you enjoyed the marina views and found your room clean, tidy, and comfortable. We look forward to welcoming you back! Sincerely, Mantra Management Team

Customer review rating 4.5/5

Damian C. Business - Confirmed reviews ALL

Great position and clean comfortable accommodation

Thank you for your lovely feedback. We’re pleased you enjoyed our convenient location and found the accommodation clean and comfortable. We look forward to welcoming you back. Sincerely, Mantra Management Team

Other web-users rate our hotel

  • 277 reviews 8.8/10 Location
  • 632 reviews 7/10 Room
  • 447 reviews 8/10 Service
  • 17 reviews 5.6/10 WiFi
  • 241 reviews 5.2/10 Cleanliness
  • 115 reviews 4.8/10 Amenities
  • 96 reviews 7.3/10 Breakfast
  • 88 reviews 4.2/10 Vibe

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