Mantra Mackay 4 stars

Customer review rating (ALL Rating) 4.3/5 1,112 reviews

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Description

Hotel extras

  • Relax and take in the picturesque views of the harbour.

  • Only 8mins from the Mackay CBD and a short walk to the beach. Perfect for business or leisure.

  • Perfect for weddings and conferences with unrivalled waterfront views and natural lighting.

Our accommodation(s)

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Room 1

Hotel location

Mantra Mackay

Mackay Harbour, 40 Mulherin Road
4740 MACKAY
Australia

GPS:-21.1121, 149.224

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LATITUDE 21

The versatile Latitude 21 offers a casual, yet elegant dining experience. Choose between al fresco dining or dining in air conditioned comfort. Please contact hotel for hours of operation as they are limited at this time.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,112 reviews

Customer review rating 4.5/5

Brian P. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback and for rating your stay 90/100. We're delighted to hear that you felt confident staying with us and enjoyed our friendly staff, facilities, and food. Your kind comments are greatly appreciated and will be shared with our team. We look forward to welcoming you back for another enjoyable stay in the future. Kind regards, The Mantra Mackay Management Team

Customer review rating 5.0/5

Peter C. Business - Confirmed reviews ALL

Dear Guest, Thank you for your fantastic 100/100 review and for choosing to stay with us again during your work trips. We're delighted to hear you enjoyed the complimentary upgrade to one of our suites and that it made your stay even more comfortable. It's wonderful to know our reception team provided a warm welcome and smooth check-in and check-out experience, and that our restaurant team continues to impress you with their friendly service. We're especially pleased that our restaurant is one of the main reasons you enjoy staying with us. Your comments about the consistently delicious food are a wonderful compliment and will be shared with both our culinary and restaurant teams. We truly appreciate your continued support and look forward to welcoming you back for another enjoyable stay soon. Kind regards, The Mantra Mackay Management Team

Customer review rating 5.0/5

Jack C. Business - Confirmed reviews ALL

Dear Guest, Thank you for your fantastic 100/100 review and for sharing your experience. We're so pleased our team was able to assist you and your wife after the unexpected cancellation of your accommodation during the busy QME week. We understand how stressful that situation must have been, and it's wonderful to know our staff could step in and help at such short notice. Your kind words about our team mean a great deal, and we'll be sure to share your feedback with everyone involved. We truly appreciate your recommendation and hope to welcome you back the next time you're in town. Kind regards, The Mantra Mackay Management Team

Customer review rating 3.0/5

Daniel G. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback following your recent stay. We're pleased to hear you found your room clean and that our front desk team made a positive impression with their friendly service. At the same time, we're sorry to learn that some aspects of your stay, including the hotel's presentation and breakfast, did not fully meet your expectations. Your comments are appreciated and have been shared with our team as we continue to look for ways to improve the guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a stay that exceeds your expectations. Kind regards, The Mantra Mackay Management Team

Customer review rating 4.5/5

Peter S. Couples - Confirmed reviews ALL

Thank you for your wonderful review. We're delighted you enjoyed your stay, from check-in to check-out, and that the complimentary room upgrade and your dining experience exceeded your expectations. We appreciate your kind feedback and look forward to welcoming you back again soon. Sincerely, Mantra management Team

Other web-users rate our hotel

  • 277 reviews 8.8/10 Location
  • 634 reviews 7/10 Room
  • 453 reviews 7.9/10 Service
  • 17 reviews 5.3/10 WiFi
  • 243 reviews 4.9/10 Cleanliness
  • 229 reviews 6.6/10 Food
  • 109 reviews 4.7/10 Amenities
  • 96 reviews 7.8/10 Breakfast

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