Mantra Mackay 4 stars

Customer review rating (ALL Rating) 4.3/5 1,373 reviews

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Description

Hotel extras

  • Relax and take in the picturesque views of the harbour.

  • Only 8mins from the Mackay CBD and a short walk to the beach. Perfect for business or leisure.

  • Perfect for weddings and conferences with unrivalled waterfront views and natural lighting.

Our accommodation(s)

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Hotel location

Mantra Mackay

Mackay Harbour, 40 Mulherin Road
4740 MACKAY
Australia

GPS:-21.1121, 149.224

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LATITUDE 21

The versatile Latitude 21 offers a casual, yet elegant dining experience. Choose between al fresco dining or dining in air conditioned comfort. Please contact hotel for hours of operation as they are limited at this time.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,373 reviews

TripAdvisor Rating  4.0/5  186 reviews

Certificate of excellence 2024

Disappointing.

TripAdvisor rating 2.0/5

NathanC277 TripAdvisor review

How Mantra and the Accor Senior management team accept this hotel's presentation is beyond me. Does an area manager not walk through and demand changes? The staff were fine - courteous, helpful and I can't fault them. However the hotel itself needs work on it now. So tired, TV's on desks that don't face the bed, handwritten signs around the place, laundry dumped in corridors. It is by far the most disappointing Mantra I have stayed in from an amenities / physical point.

I love this place!

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Fantastic location overlooking the harbour. I really enjoyed going for a morning walk everyday along the pier or on the beach. Finish the walk with a swim in the pool. Then head off to work.

Regular stay for business travel.

Customer review rating 4.0/5

Ray B. Business - Confirmed reviews ALL

Unfortunately, due to Cyclone Alfred had to cut the visit short to travel back to BNE. Missed out on one night stay but still had to pay for it. No compassion shown there. Great rooms and close to pub and restaurant.

A bit dated

Customer review rating 3.0/5

Ronnie Couples - Confirmed reviews ALL

Rooms were very damp, probably due to high humidity,

Good location

Customer review rating 2.5/5

Judie Families - Confirmed reviews ALL

Badly in need of a refurbishment apart from the bedding which was great. Various items were not supplied and we had to ask but the staff were very helpfull. We still found the explanation regarding a toaster to be be strange. The smoke alarms need to be investigated or a range hood upgraded to cater for a toaster.

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Other web-users rate our hotel

  • 302 reviews 8.5/10 Location
  • 742 reviews 7.5/10 Room
  • 578 reviews 8.5/10 Service
  • 301 reviews 7.1/10 Food
  • 293 reviews 5.6/10 Cleanliness
  • 90 reviews 8.7/10 Breakfast
  • 82 reviews 5.5/10 Value
  • 23 reviews 4.2/10 Wellness Area

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