Mantra Mackay 4 stars

Customer review rating (ALL Rating) 4.4/5 970 reviews

Mantra Mackay - Image 1
Mantra Mackay - Image 2
Mantra Mackay - Image 3
Mantra Mackay - Image 4

Description

Hotel extras

  • Relax and take in the picturesque views of the harbour.

  • Only 8mins from the Mackay CBD and a short walk to the beach. Perfect for business or leisure.

  • Perfect for weddings and conferences with unrivalled waterfront views and natural lighting.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mantra Mackay

Mackay Harbour, 40 Mulherin Road
4740 MACKAY
Australia

GPS:-21.1121, 149.224

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LATITUDE 21

The versatile Latitude 21 offers a casual, yet elegant dining experience. Choose between al fresco dining or dining in air conditioned comfort. Please contact hotel for hours of operation as they are limited at this time.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  970 reviews

TripAdvisor Rating  4.0/5  154 reviews

Certificate of excellence 2024

Well located

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Room smelt quite damp & musty...needed to leave the door open for fresh air.

Dear Marilyn B., We very much appreciate your comments regarding your stay at the Mantra Mackay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Unfortunately Disappointing

Customer review rating 1.5/5

Glenn Solo - Confirmed reviews ALL

The room I was given was overlooking a construction area yet no discount was offered for this dismal view, the room aircon had dirty drip stains coming out of it. The spray head had so much calcium build up the sprays were all over the place. During the night the weather caused some sort of luggage trolley to venture into the car park not sure how many cars it made contact with.

Dear Glenn C., Thank you for taking the time to tell us about your experience at the Mantra Mackay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great location

Customer review rating 5.0/5

Kim Friends - Confirmed reviews ALL

I booked a Superior Queen room with harbour views as we attended a wedding at the venue . The bed was huge and soo comfortable I had the best 3 nights sleep. Highly recommend this hotel it was nice and clean

Dear Kim B., We very much appreciate your comments regarding your stay at the Mantra Mackay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Wonderful experience!

TripAdvisor rating 5.0/5

Vicki J TripAdvisor review

Cannot thank the Mantra enough for hosting all our guests at the wedding of our daughter. We were all made to feel so welcome! The rooms and meals were amazing and the service of food and drink at the reception was second to none! Thank you for making this event so memorable!

Relaxed, organized, extremely clean and tidy.

Customer review rating 4.5/5

Ian D. L. Families - Confirmed reviews ALL

Relaxed, organized, extremely clean and tidy.

Dear Ian D., We very much appreciate your comments regarding your stay at the Mantra Mackay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

In partnership with TripAdvisor

Other web-users rate our hotel

  • 246 reviews 8.9/10 Location
  • 580 reviews 8/10 Room
  • 483 reviews 9/10 Service
  • 249 reviews 8/10 Food
  • 224 reviews 6.9/10 Cleanliness
  • 86 reviews 9/10 Breakfast
  • 15 reviews 3.7/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

ibis Mackay 4 stars

Customer review rating (ALL Rating) 4.3/5 (1584 reviews)

At 8.549 km

See the hotel
All our hotels in Mackay