Customer review rating (ALL Rating) 4.3/5 1,021 reviews
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ibis Mackay
Christensen Circuit, Mackay Airport
4740 MACKAY
Australia
GPS:-21.178058, 149.181637
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Railway station
Access: 3 km / 1.86 mi 33 min walk / 6 min drive
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Botanical gardens
Access: 5 km / 3.11 mi 7 min drive
Tourist attraction
Access: 7 km / 4.35 mi 12 min drive
Tourist attraction
Access: 36 km / 22.37 mi
Tourist attraction
Access: 63 km / 39.15 mi 51 min drive
Tourist attraction
Access: 150 km / 93.21 mi
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Marina
Access: 13 km / 8.08 mi 19 min drive
Beach area
Access: 17 km / 10.56 mi 20 min drive
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Shopping district
Access: 6 km / 3.73 mi 11 min drive
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TurBARlence Tavern open for breakfast Monday to Friday from 5am and 6am Saturday and Sunday. All day dining runs between 10am - 9pm. With modern furnishings and upbeat atmosphere, TurBARlence is a place you will want to spend your time.
Adjoining the hotel is The Tavern, which offers alfresco dining, modern bistro fare, wines, cocktails and gaming facilities.
Non contractual photo
Ibis Mackay Gym
Good stay
Customer review rating 3.5/5
Peter Business - Confirmed reviews ALL
Dear Peter, We very much appreciate your comments regarding your stay at the ibis Mackay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriette
well located
Customer review rating 3.0/5
Shane Business - Confirmed reviews ALL
Dear Shane, Thank you for taking the time to tell us about your experience at the ibis Mackay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adriette
Well located
Customer review rating 3.0/5
Anonymous Business - Confirmed reviews ALL
Dear Annette, Thank you for taking the time to tell us about your experience at the ibis Mackay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I understand your concerns regarding staff training, and we are certainly training and coaching our team consistently. I do apologise, as we do have quite a large number of new team members at the moment. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adriette
Good bed
Customer review rating 4.0/5
Anonymous Solo - Confirmed reviews ALL
Dear Simon We very much appreciate your comments regarding your stay at the ibis Mackay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriette
Great stay
Customer review rating 5.0/5
Ryan W. Couples - Confirmed reviews ALL
Dear Ryan, We very much appreciate your comments regarding your stay at the ibis Mackay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriette
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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