ibis Mackay 4 stars

Name: ibis Mackay Hotel | Mackay Airport Hotel | ALL - ALL
Address: Christensen Circuit, Mackay Airport, MACKAY, 4740, AU
Telephone: +61748980000
Rating: 4.1

Customer review rating (ALL Rating) 4.1/5 1,378 reviews

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Christensen Circuit, Mackay Airport, 4740 MACKAY, Australia

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ibis Mackay

Vibrant economy hotel, open to everyone

Ibis Mackay features ibis Sweet Beds in every room, complimenary car parking, complimentary WIFI, a fully equipped gymnasium and modern Tavern. TurBARlence offers gastro pub food and craft beverage offerings with a great outdoor beer garden. Located beside the airport terminal and with double glazing and core filled block walls the rooms are very quiet. Flight information screens in the hotel, only a 4 minute walk and you will be at your gate.

Take the stress out of flying with our conveniently located airport hotel. Layover and business travellers can be assured of a great nights sleep while holiday travellers can explore this Queensland city on a budget. Enjoy the lush tropical surrounds of Queenslands Mackay and discover the diverse flora and fauna.

Mackay and surrounds is known for it's aquatic and tropical nature spots such as Harbour Beach, Bluewater Lagoon and Eungella National Park.

I would like to welcome you to Ibis Mackay. I trust you will have an enjoyable stay, and please do not hesitate to contact me if I could be of any assistance.

Adriette MEYER, Hotel Management

Hotel extras

Complimentary car parking
20 meter walk to the airport, pick up and drop off of your hire car is very convenient
Super comfortable beds
Tavern on site
24 Hour reception

Our accommodation(s)

Room

Standard Room 1 Queen Bed

2 pers. max
17 m² / 182 sq ft

Bedding 1 x Queen size bed(s)
Views: Airport view or Ocean/Sea view or Panorama view

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Room

Standard Room 1 King Bed

2 pers. max
17 m² / 182 sq ft

Bedding 1 x King size bed(s)
Views: Airport view or Ocean/Sea view or Panorama view

See availabilities

Room

Superior Room 2 Single Beds

2 pers. max
17 m² / 182 sq ft

Bedding 2 x Single bed(s)
Views: Airport view or Ocean/Sea view or Panorama view

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Room

Superior Room King Bed High Floor

Non contractual photo

2 pers. max
17 m² / 182 sq ft

Bedding 1 x King size bed(s)

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Room

Superior Room 1 Queen Bed High Floor

2 pers. max
17 m² / 182 sq ft

Bedding 1 x Queen size bed(s)
Views: Airport view or Ocean/Sea view or Panorama view

See availabilities

Room

Wide entries for wheelchairs, handrails and extra large bathrooom, ibis Sweet Bed

3 pers. max
24 m² / 258 sq ft

Bedding 1 x Queen size bed(s)
Views: Airport view or Panorama view
Accessible room

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Room

Wide entries for wheelchairs, handrails and extra large bathrooom, ibis Sweet Bed

3 pers. max
24 m² / 258 sq ft

Bedding 1 x Queen size bed(s)
Views: Airport view or Panorama view
Accessible room

See availabilities

Hotel location

ibis Mackay

Christensen Circuit, Mackay Airport
4740 MACKAY
Australia

GPS:-21.178058, 149.181637

+61 7 4898 0000

+61 7 4898 0001

MACKAY STATION

Railway station

Access: 3 km / 1.86 mi 33 min walk / 6 min drive

BOTANICAL GARDENS

Botanical gardens

Access: 5 km / 3.11 mi 7 min drive

BLUEWATER LAGOON

Tourist attraction

Access: 7 km / 4.35 mi 12 min drive

ST BEES ISLAND

Tourist attraction

Access: 36 km / 22.37 mi

FINCH HATTON GORGE

Tourist attraction

Access: 63 km / 39.15 mi 51 min drive

AIRLIE BEACH

Tourist attraction

Access: 150 km / 93.21 mi

MACKAY MARINA

Marina

Access: 13 km / 8.08 mi 19 min drive

EIMEO

Beach area

Access: 17 km / 10.56 mi 20 min drive

CENTREPOINT SHOPS

Shopping district

Access: 6 km / 3.73 mi 11 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 10:00 AM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

TURBARLENCE TAVERN

TurBARlence Tavern open for breakfast Monday to Friday from 5am and 6am Saturday and Sunday. All day dining runs between 10am - 9pm. With modern furnishings and upbeat atmosphere, TurBARlence is a place you will want to spend your time.

Meetings & Events

Number of Meeting Room: 2
Surface of the largest room: 72 m² / 780 sq ft
Maximum seats capacity: 50
Maximum capacity for banquets: 50

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.1/5 1,378 reviews

Heather H. Business - 8/2/2026 Confirmed reviews ALL

Dear HH, Thank you for your feedback regarding your recent stay. We appreciate your comments on the comfort of our rooms and the tidiness. We acknowledge and apologise for the inconvenience you experienced during check-in and will review our processes to enhance the guest experience. Kind Regards, Rebecca ibis Mackay

Trudy F. Families - 8/2/2026 Confirmed reviews ALL

Dear TF, Thank you for taking the time to share your feedback. We sincerely apologise that the cleanliness of your stay did not meet expectations. We are also very sorry to hear about your experience during the fire alarm. Regardless of whether an alarm proves to be false, our guests should receive clear communication and guidance from our team at all times. We understand how unsettling this situation would have been, and we apologise that our response fell short of the standard you rightly expected. Your comments have been shared with our teams so that we can review both our cleanliness standards and our emergency response procedures to help prevent this from happening again. We appreciate you bringing these matters to our attention. Kind Regards, Rebecca ibis Mackay

Juanita C. Friends - 8/1/2026 Confirmed reviews ALL

Dear JC, Thank you for your positive feedback, particularly as a return guest. We are delighted to hear that our location meets your needs and that you consistently find our rooms clean and dining well presented. Your continued patronage is greatly appreciated and we look forward to welcoming back again soon. Warm Regards, Rebecca ibis Mackay

Cherie G. Couples - 8/1/2026 Confirmed reviews ALL

Douglas A. J. Business - 7/30/2026 Confirmed reviews ALL

Dear Douglas A. J., Thank you for your kind words regarding our location, restaurant, and staff. We are pleased to hear that you had a positive experience during your business trip. Your feedback is greatly appreciated and motivates our team to continue delivering excellent service. We look forward to welcoming you back again soon. Kind Regards, Rebecca ibis Mackay

Web-users rating

Other web-users rate our hotel

414 reviews 9.1/10 Location
781 reviews 6.6/10 Room
642 reviews 6.7/10 Service
9 reviews 8.3/10 WiFi
415 reviews 6.2/10 Food
351 reviews 6.4/10 Cleanliness
169 reviews 5.6/10 Value
98 reviews 6.5/10 Breakfast

86 reviews 9/10 Location
208 reviews 6.1/10 Room
187 reviews 6.7/10 Service
132 reviews 6.1/10 Food
91 reviews 5.2/10 Comfort
86 reviews 6.2/10 Cleanliness
38 reviews 5.4/10 Value
23 reviews 6.2/10 Breakfast

34 reviews 8.9/10 Location
81 reviews 6.9/10 Room
75 reviews 7/10 Service
47 reviews 6.5/10 Food
40 reviews 5.8/10 Cleanliness
22 reviews 5.7/10 Value
14 reviews 6.4/10 Breakfast
11 reviews 4.6/10 Bar

40 reviews 9.3/10 Location
80 reviews 7.6/10 Room
78 reviews 7.6/10 Service
35 reviews 6.7/10 Food
28 reviews 7.1/10 Cleanliness
12 reviews 6.1/10 Value

17 reviews 8.8/10 Location
52 reviews 6.2/10 Room
51 reviews 6.7/10 Service
25 reviews 5.9/10 Food
23 reviews 6.3/10 Cleanliness
20 reviews 5/10 Comfort
7 reviews 6.4/10 Breakfast
7 reviews 4.9/10 Value

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At ibis Mackay, check-in is available from 02:00 PM and check-out is up to 10:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, ibis Mackay regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.

What is the cancellation policy?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What landmarks or attractions can be visited on foot from the hotel?

What amenities are available for business travelers?

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See the hotel

All our hotels in Mackay Hotels

ibis Mackay 4 stars

Description

Hotel extras

Our accommodation(s)

Standard Room 1 Queen Bed

Standard Room 1 King Bed

Wide entries for wheelchairs, handrails and extra large bathrooom, ibis Sweet Bed

Hotel location

Access and transport

Hotel services

TURBARLENCE TAVERN

TURBARLENCE

Breakfast

Pool

Fitness center

Meetings & Events

Our guest reviews

Web-users rating

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

Are there any special offers or discounts available?

What is the cancellation policy?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What landmarks or attractions can be visited on foot from the hotel?

What amenities are available for business travelers?

Our other establishments nearby