ibis Mackay Hotel 4 stars

Name: ibis Mackay
Address: MACKAY, 4740, AUSTRALIA
Telephone: (+61)7/48980000
Rating: 4.5

4.5/5

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ibis Mackay Hotel

Vibrant economy hotel, open to everyone

Ibis Mackay features ibis Sweet Beds in every room, complimenary car parking, complimentary WIFI, a fully equipped gymnasium and modern Tavern. TurBARlence offers gastro pub food and craft beverage offerings with a great outdoor beer garden. Located beside the airport terminal and with double glazing and core filled block walls the rooms are very quiet. Flight information screens in the hotel, only a 4 minute walk you will be at your gate.

Hotel extras

Quiet rooms
20 meter walk to the airport, pick up and drop off of your hire car is very convenient.
Super comfortable beds
Tavern on site
24 Hour reception

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your roomYes
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private outdoor parking
- Public outdoor parking
- Bus/coach parking area
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
100% non-smoking hotel
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
- Chinese Mandarin
- English
- Italian
- Japanese
- Portuguese
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 9AM (Paying)"Want to enjoy the comfort of our rooms earlier in the day? Book your early check in online and you'll be able to access your room from 9am and make the most of your stay."
- LATE CHECK-OUT UP TO 5PM (Paying)Want to take your time? Extend your stay and keep your room until 5 pm on your departure day. Book this exclusive offer now.
Dry cleaning / IroningPaying
Cash machine

Breakfast
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks

Fitness centre

2 meeting room(s)
Web Corner on a Mac
Self service business centre
Copy/print service available

Hotel location

ibis Mackay

Christensen Circuit
Mackay Airport
4740
mackay
australia

Tel: +61748980000

Fax: (+61)7/48980001

Contact email

Check-in from 14h00

Check out up to 10h00

By plane
MACKAY AIRPORT At 0.5km / 0.31 miles
By train
MACKAY STATION At 3km / 1.86 miles

GPS :-21.178058, 149.181637

Our accommodations

Rooms (5)

Standard Room 1 Queen Bed

Max. number of persons: 2
Area: From 17m²
Views: Airport view, Panorama view, Ocean/Sea view *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities

Standard Room 1 King Bed

Max. number of persons: 2
Area: From 17m²
Views: Airport view, Panorama view, Ocean/Sea view *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities

Superior Room 2 Single Beds

Max. number of persons: 2
Area: From 17m²
Views: Airport view, Panorama view, Ocean/Sea view *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Business Desk
Iron

Superior Room 1 Queen Bed High Floor

Max. number of persons: 2
Area: From 17m²
Views: Airport view, Panorama view, Ocean/Sea view *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities

Accessible room

Wide entries for wheelchairs, handrails and extra large bathrooom, ibis Sweet Bed

Max. number of persons: 2
Area: From 24m²
Views: Airport view, Panorama view *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities

Our restaurants and bars

TURBARLENCE TAVERN

Type of cuisine: Bistro

TurBARlence Tavern open for Al a Carte breakfast Monday to Friday and from 5am and 6am Saturday and Sunday. All day dining runs between 10am - 9pm. With modern furnishings and upbeat atmosphere TurBARlence is a place you will want to spend time.

Lunch

06:00 - 21:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

14:00 - 21:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

TURBARLENCE

Photo non contractuelle / Strictly non binding

Adjoining the hotel is The Tavern, which offers alfresco dining, modern bistro fare, wines, cocktails and gaming facilities.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 2
Maximum size: 72 m²
Maximum capacity: 50 people
Maximum banquet capacity: 50 people

Find out more

Well located & very helpful

Nicholas Business - 21/02/2020 Confirmed reviews ALL

Organised by Qantas when flight delayed - all very smooth and simple

Dear Nicholas, We very much appreciate your comments regarding your stay at the ibis Mackay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriette

Awesome place to stay .!!!

Nicole Solo - 20/02/2020 Confirmed reviews ALL

Last minute book in was a breeze.! Extremely friendly staff , comfy and cozy rooms. Restaurant food was amazingly delicious, with fast service. 10/10 stay for me.

Dear Nicole, We very much appreciate your comments regarding your stay at the ibis Mackay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriette

Well located and safe for catching plane

Anonymous Business - 20/02/2020 Confirmed reviews ALL

I really enjoy my stay, as I am so tied by the time I get there. I feel safe, the bed is amazing, it’s beautiful and clean. I also only have to walk across the road and only have to rely on myself. I feel safe, and my friend have no concerns

Dear Shirley, We very much appreciate your comments regarding your stay at the ibis Mackay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriette

Fantastic Customer Service

Mark E. Solo - 19/02/2020 Confirmed reviews ALL

After being out fishing on a charter for 5 days I was greeted by friendly helpful Ibis staff who assisted with my belongings and ensured my stay was of the highest quality. I had a few requests given the nature of my belongings from the trip and the staff were extremely accommodating

Dear Mark, We very much appreciate your comments regarding your stay at the ibis Mackay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriette

a good few days

Anonymous Solo - 18/02/2020 Confirmed reviews ALL

good hotel.happy people seem to like there work.

Dear Andy, We very much appreciate your comments regarding your stay at the ibis Mackay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriette

Located conveniently

Anonymous Business - 17/02/2020 Confirmed reviews ALL

Would have appreciated instructions to access the internet.

Dear Elizabet, We very much appreciate your comments regarding your stay at the ibis Mackay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have also taken on board your feedback regarding the internet and coffee cups and will ensure it does not happen again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriette

Great - staff were super friendly and very helpful!

Naomi G. Families - 17/02/2020 Confirmed reviews ALL

We had my mums 50th here and it was a lovely evening with staff working hard to make sure everything was how we wanted it. Thankyou!

Thank you Naomi, I will certainly pass the feedback onto Shannon and Ashleigh. I am glad you enjoyed your time. Sincerely, Adriette

Close to airport

Jim M. Business - 16/02/2020 Confirmed reviews ALL

Second visit to hotel. It was ok, trying somwhere else this week

Dear Jim We very much appreciate your comments regarding your stay at the ibis Mackay. I am sorry to hear that you did not enjoy your breakfast experience and I will certainly follow up with the team to ensure it is better delivered. Thank you again for sharing your experience, and we hope you will give us the opportunity to better serve you next time. Sincerely, Adriette

Not Bad

Darren Business - 16/02/2020 Confirmed reviews ALL

TV didn't get all channels and food was average

Dear Darren, We very much appreciate your comments regarding your stay at the ibis Mackay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will also ensure I discuss your feedback with the F&B team to ensure we improve our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriette

Nice stay

Eddie Business - 15/02/2020 Confirmed reviews ALL

Was nice stay

Dear Edward, We very much appreciate your comments regarding your stay at the ibis Mackay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriette

Ideal for early morning flights

Danny H. Couples - 14/02/2020 Confirmed reviews ALL

Spent one night, great for an early morning flight, could do with an easy chair in the room, otherwise the only option is to lie on the bed.

Dear Daniel, We very much appreciate your comments regarding your stay at the ibis Mackay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriette

comfortable and friendly staff

L Families - 14/02/2020 Confirmed reviews ALL

The only accor property in Mackay, but convenient and very welcome hotel and very good restaurant

Dear Lynn, We very much appreciate your comments regarding your stay at the ibis Mackay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriette

COMFORTABLE AND GOOD LOCATION

Ray Families - 14/02/2020 Confirmed reviews ALL

Three day stay to visit family

Dear Ray, We very much appreciate your comments regarding your stay at the ibis Mackay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriette

Christine M. Business - 14/02/2020 Confirmed reviews ALL

All as expected.

Dear Christine, We very much appreciate your comments regarding your stay at the ibis Mackay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriette

Fantastic for those travelling the next morning. Small bit great rooms

Lester Business - 13/02/2020 Confirmed reviews ALL

Great hotel with really good food

Dear Lester, We very much appreciate your comments regarding your stay at the ibis Mackay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriette

Great "Transit Accommodation"

Mark Business - 12/02/2020 Confirmed reviews ALL

Well greeted and facilities explained.

Easy stay

Bev D. Families - 12/02/2020 Confirmed reviews ALL

Easy check in, nice room

Dear Bev, We very much appreciate your comments regarding your stay at the ibis Mackay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriette

Well situated, very central to main shops.

Melissa B. Business - 11/02/2020 Confirmed reviews ALL

My time with Ibis, was very satisfying especially for a Airport Hotel. Staff were very friendly and the meals were very delicious. I stayed there for a extended amount of time and my room was always serviced and left fresh daily.

Dear Melissa, We very much appreciate your comments regarding your stay at the ibis Mackay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriette

Early start to the working week

Michael Business - 11/02/2020 Confirmed reviews ALL

Routine but pleasant

Dear Michael, We very much appreciate your comments regarding your stay at the ibis Mackay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriette

Well located

Greg N. Business - 10/02/2020 Confirmed reviews ALL

The accommodation and bed were very good. Breakfast was very good

Dear Greg, We very much appreciate your comments regarding your stay at the ibis Mackay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriette

Our most recent 20 reviews

In partnership with TripAdvisor

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