ibis Mackay 4 stars

Customer review rating (ALL Rating) 4.2/5 1,613 reviews

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Christensen Circuit, Mackay Airport, 4740 MACKAY, Australia

Description

Hotel extras

  • Complimentary car parking

  • 20 meter walk to the airport, pick up and drop off of your hire car is very convenient

  • Super comfortable beds

  • Tavern on site

  • 24 Hour reception

Our accommodation(s)

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Hotel location

ibis Mackay

Christensen Circuit, Mackay Airport
4740 MACKAY
Australia

GPS:-21.178058, 149.181637

Telephone
Fax +61 7 4898 0001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

TURBARLENCE TAVERN

TurBARlence Tavern open for breakfast Monday to Friday from 5am and 6am Saturday and Sunday. All day dining runs between 10am - 9pm. With modern furnishings and upbeat atmosphere, TurBARlence is a place you will want to spend your time.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,613 reviews

TripAdvisor Rating  4.3/5  398 reviews

Customer review rating 3.0/5

Rebecca H. Business - Confirmed reviews ALL

Dusty room, coffee cups all marked (wasn't sure they were clean)

Dear Rebecca, Thank you for your feedback regarding the cleanliness of your room and the condition of the coffee cups. We take cleanliness very seriously and will address your concerns with our housekeeping team to ensure a better experience for future guests. Best regards, ibis Mackay

Customer review rating 4.0/5

James H. Solo - Confirmed reviews ALL

Food upper restaurant prices very little vegetables

Dear James Thank you for your feedback regarding your recent stay. We are pleased to hear that you had a good experience. Your comments about the restaurant pricing and vegetable options will be noted for consideration as we strive to enhance our dining offerings. Best regards, ibis Mackay

Customer review rating 4.0/5

Anelie D. P. Solo - Confirmed reviews ALL

Very convenient for overnight stay at the airport

Dear Anelie, Thank you for your kind feedback regarding our location. We are pleased to hear that you found our hotel convenient for your overnight stay near the airport. We look forward to welcoming you back in the future. Kind regards, ibis Mackay

Customer review rating 4.5/5

Maureen D. Families - Confirmed reviews ALL

Friendly helpful staff, dinner was lovely

Dear Maureen, Thank you for your kind words regarding our location, staff, and dining experience. We are delighted to hear that you enjoyed your stay with us and appreciate your feedback. Best regards, ibis Mackay

Customer review rating 2.5/5

Garry P. Business - Confirmed reviews ALL

Hotel was nice staff at reception were great but bar staff at restaurant had no idea what service is. I was treated poorly by untrained staff with little knowledge of how to work or run a bar and restaurant.

Dear Garry, Thank you for your feedback regarding your recent experience at our hotel. It is disappointing to learn that the service you received at the bar did not meet your expectations. We value your comments and will use them to enhance our staff training and service quality. Kind regards, ibis Mackay

In partnership with TripAdvisor

Other web-users rate our hotel

  • 465 reviews 9.2/10 Location
  • 868 reviews 6.9/10 Room
  • 750 reviews 7.4/10 Service
  • 9 reviews 8.3/10 WiFi
  • 508 reviews 6.4/10 Food
  • 390 reviews 6.7/10 Cleanliness
  • 182 reviews 5.4/10 Value
  • 121 reviews 7/10 Breakfast

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Mantra Mackay 4 stars

Customer review rating (ALL Rating) 4.3/5 (1251 reviews)

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See the hotel
All our hotels in Mackay

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.