ibis Mackay 4 stars

Customer review rating (ALL Rating) 4.2/5 1,585 reviews

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Description

Hotel extras

  • Complimentary car parking

  • 20 meter walk to the airport, pick up and drop off of your hire car is very convenient

  • Super comfortable beds

  • Tavern on site

  • 24 Hour reception

Our accommodation(s)

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Hotel location

ibis Mackay

Christensen Circuit, Mackay Airport
4740 MACKAY
Australia

GPS:-21.178058, 149.181637

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

TURBARLENCE TAVERN

TurBARlence Tavern open for breakfast Monday to Friday from 5am and 6am Saturday and Sunday. All day dining runs between 10am - 9pm. With modern furnishings and upbeat atmosphere, TurBARlence is a place you will want to spend your time.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,585 reviews

Customer review rating 5.0/5

Helen A. Couples - Confirmed reviews ALL

Great place to stay we love coming back

Dear Helen, Thank you for your positive feedback. We are delighted to hear that you found our hotel comfortable, enjoyed our staff's service, and appreciated the cleanliness and breakfast offerings. It is always a pleasure to welcome you back. Best regards, ibis Mackay

Customer review rating 4.5/5

Kevin J. Business - Confirmed reviews ALL

work trip

Dear Kevin, Thank you for your positive feedback regarding your recent stay at ibis Mackay. We are delighted to hear that our location was convenient for your business trip. We look forward to welcoming you back soon. Best regards, ibis Mackay

Customer review rating 5.0/5

Richard M. Business - Confirmed reviews ALL

Perfect for business trips

Dear Richard, Thank you for your positive feedback. We are delighted to hear that our hotel is well-suited for your work and business trips. It is our aim to provide a comfortable and efficient environment for all our guests. Kind Regards, ibis Mackay

Customer review rating 4.0/5

Annette L. Business - Confirmed reviews ALL

Always stay here when in Mackay for work -clean. Beds are comfortable

Dear Annette, Thank you for your positive feedback regarding your recent stay at ibis Mackay. We are delighted to hear that you find our location convenient and our accommodations clean and comfortable. We look forward to welcoming you again on your next visit. Kind Regards, ibis Mackay

Customer review rating 2.0/5

Louis M. L. Business - Confirmed reviews ALL

- cleanliness has declined. - sticky carpet - burnt stain from iron on doona - gym was so filthy, looked like it never gets cleaned. Unhygienic. And not even any sanitising product available. Food quality is poor. Buffet breakfast was expensive with very poor choices. Beef vindaloo was like a soup.

Dear Louis, Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the cleanliness issues you encountered in your room and the gym. We take hygiene very seriously, and your comments will be taken into account as we strive to improve our standards. Additionally, I regret to hear that the food offerings did not meet your expectations, as we aim to provide a satisfying dining experience for all our guests. Your insights are invaluable in helping us enhance our services. Thank you for your understanding, and we hope to welcome you back for a better experience. Best regards, ibis Mackay

Other web-users rate our hotel

  • 458 reviews 9.1/10 Location
  • 867 reviews 6.8/10 Room
  • 730 reviews 7.5/10 Service
  • 9 reviews 8.3/10 WiFi
  • 502 reviews 6.3/10 Food
  • 390 reviews 6.6/10 Cleanliness
  • 177 reviews 5/10 Value
  • 123 reviews 6.6/10 Breakfast

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