Name: ibis Mackay Hotel | Mackay Airport Hotel | ALL - ALL
Address: Christensen Circuit, Mackay Airport, MACKAY, 4740, Australia
Telephone: +61748980000
Rating: 4.3

Description

ibis Mackay

Vibrant economy hotel, open to everyone

I would like to welcome you to Ibis Mackay. I trust you will have an enjoyable stay, and please do not hesitate to contact me if I could be of any assistance.

Adriette MEYER, Hotel Manager

Ibis Mackay features ibis Sweet Beds in every room, complimenary car parking, complimentary WIFI, a fully equipped gymnasium and modern Tavern. TurBARlence offers gastro pub food and craft beverage offerings with a great outdoor beer garden. Located beside the airport terminal and with double glazing and core filled block walls the rooms are very quiet. Flight information screens in the hotel, only a 4 minute walk and you will be at your gate.

Take the stress out of flying with our conveniently located airport hotel. Layover and business travellers can be assured of a great nights sleep while holiday travellers can explore this Queensland city on a budget. Enjoy the lush tropical surrounds of Queenslands Mackay and discover the diverse flora and fauna.

Mackay and surrounds is known for it's aquatic and tropical nature spots such as Harbour Beach, Bluewater Lagoon and Eungella National Park.

Hotel extras

Peaceful rooms.
20 metre walk to the airport, pick up and drop off of your hire car is very convenient.
Super comfortable beds
Tavern on site
24 Hour reception

ALLSAFE approved hotel

Our accommodation(s)

Room

Standard Room 1 Queen Bed

2 persons
17 m² / 182 sq ft

Bedding 1 x Queen size bed(s)
Views: Ocean/Sea view or Airport view or Panorama view

Room

Standard Room 1 King Bed

2 persons
17 m² / 182 sq ft

Bedding 1 x King size bed(s)
Views: Airport view or Panorama view or Ocean/Sea view

Room

Superior Room 2 Single Beds

2 persons
17 m² / 182 sq ft

Bedding 2 x Single bed(s)
Views: Airport view or Panorama view or Ocean/Sea view

Room

Superior Room 1 Queen Bed High Floor

2 persons
17 m² / 182 sq ft

Bedding 1 x Queen size bed(s)
Views: Airport view or Panorama view or Ocean/Sea view

Room

Wide entries for wheelchairs, handrails and extra large bathrooom, ibis Sweet Bed

2 persons
24 m² / 258 sq ft

Bedding 1 x Queen size bed(s)
Views: Airport view or Panorama view
Accessible room

Hotel location

ibis Mackay

Christensen Circuit, Mackay Airport
4740 MACKAY
Australia

GPS:-21.178058, 149.181637

Telephone +61 7 4898 0000

+61 7 4898 0001

MACKAY STATION

Railway station

Access: 3 km / 1.86 mi 33 min walk / 6 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 10:00 AM

In summary

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

TURBARLENCE TAVERN

TurBARlence Tavern open for breakfast Monday to Friday from 5am and 6am Saturday and Sunday. All day dining runs between 10am - 9pm. With modern furnishings and upbeat atmosphere, TurBARlence is a place you will want to spend your time.

Take advantage of our Flight + Hotel offers

Discover

Our guest reviews

Good stay

Peter Business - 3/24/2023 Confirmed reviews ALL

Good stay, (maybe) the same room I had before but the light over the work desk in the room does not work, makes it very hard to do any computer work. Also I know I am old but I could not get the TV stations to work.

Dear Peter, We very much appreciate your comments regarding your stay at the ibis Mackay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriette

well located

Shane Business - 3/22/2023 Confirmed reviews ALL

just a little over priced for the time you get to stay

Dear Shane, Thank you for taking the time to tell us about your experience at the ibis Mackay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adriette

Well located

Anonymous Business - 3/22/2023 Confirmed reviews ALL

Staff are courteous, however, more training required with staff handover.

Dear Annette, Thank you for taking the time to tell us about your experience at the ibis Mackay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I understand your concerns regarding staff training, and we are certainly training and coaching our team consistently. I do apologise, as we do have quite a large number of new team members at the moment. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adriette

Good bed

Anonymous Solo - 3/21/2023 Confirmed reviews ALL

Checked in late , staff were good . Beers at the bar overpriced

Dear Simon We very much appreciate your comments regarding your stay at the ibis Mackay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriette

Great stay

Ryan W. Couples - 3/20/2023 Confirmed reviews ALL

It was extremely comforting, great welcomeness from staff. thank you

Dear Ryan, We very much appreciate your comments regarding your stay at the ibis Mackay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriette

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Web-users rating

Other web-users rate our hotel

310 reviews 9.4/10 Location
633 reviews 6.8/10 Room
598 reviews 8.6/10 Service
14 reviews 5.8/10 WiFi
343 reviews 6.7/10 Food
282 reviews 7.4/10 Cleanliness
126 reviews 5.6/10 Value
78 reviews 6.3/10 Breakfast

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ibis Mackay 4 stars