ibis Mackay 4 stars

Customer review rating (ALL Rating) 4.2/5 1,586 reviews

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Description

Hotel extras

  • Complimentary car parking

  • 20 meter walk to the airport, pick up and drop off of your hire car is very convenient

  • Super comfortable beds

  • Tavern on site

  • 24 Hour reception

Our accommodation(s)

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Hotel location

ibis Mackay

Christensen Circuit, Mackay Airport
4740 MACKAY
Australia

GPS:-21.178058, 149.181637

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

TURBARLENCE TAVERN

TurBARlence Tavern open for breakfast Monday to Friday from 5am and 6am Saturday and Sunday. All day dining runs between 10am - 9pm. With modern furnishings and upbeat atmosphere, TurBARlence is a place you will want to spend your time.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,586 reviews

Customer review rating 3.5/5

Paul H. Business - Confirmed reviews ALL

Staff were excellent. The bar/coffee shop staff were exceptionally friendly. The room had some issues: There was dry blood (not mine) on the doona between the sheets The iron board would not lock into place, it appears the mechanism was upside down and it collapsed on my foot twice. I dropped a sock in the cupboard and when I picked it up it was covered in filth. The laminate was coming off the unit where the TV was

Dear Paul, Thank you for taking the time to share your feedback regarding your recent stay. We appreciate your kind words about our staff, particularly in the bar and coffee shop, as we strive to provide excellent service. I sincerely apologize for the cleanliness issues you encountered in your room. Maintaining high standards of hygiene is a priority for us, and your comments will help us address these concerns. Additionally, I regret to hear about the problems with the iron board and the condition of the furniture. We value your input and will consider it in our ongoing efforts to improve our facilities. Thank you once again for your feedback. Best regards, ibis Mackay

Customer review rating 4.0/5

Reece M. Business - Confirmed reviews ALL

As always, it was a welcoming and comfortable stay.

Dear Reece, Thank you for your kind words about your recent stay. We are delighted to hear that you found our hotel welcoming and comfortable. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, ibis Mackay

Customer review rating 4.5/5

Steve W. Business - Confirmed reviews ALL

I very much enjoyed it

Dear Steve, Thank you for your kind words about your stay with us. We are delighted to hear that you found your room comfortable, enjoyed our meals, and appreciated our friendly staff. Your satisfaction is our priority, and we look forward to welcoming you back. Best regards, ibis Mackay

Customer review rating 4.5/5

Chloe C. Business - Confirmed reviews ALL

Will be visiting again for sure.

Dear Chloe, Thank you for your kind words. We are delighted to hear that you had a thoroughly enjoyable experience with us. We look forward to welcoming you back on your next visit. Best regards, ibis Mackay

Customer review rating 4.0/5

Stephen R. Business - Confirmed reviews ALL

Room was tidy for my short stay

Dear Stephen, Thank you for your positive feedback. We are pleased to hear that you found our location convenient and your room tidy. We hope to welcome you back for another visit in the future. Kind regards, ibis Mackay

Other web-users rate our hotel

  • 449 reviews 9.1/10 Location
  • 846 reviews 6.7/10 Room
  • 726 reviews 7.6/10 Service
  • 11 reviews 7.9/10 WiFi
  • 488 reviews 6.2/10 Food
  • 446 reviews 5.2/10 Comfort
  • 393 reviews 6.6/10 Cleanliness
  • 177 reviews 5/10 Value

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