Swissôtel Resort Changbaishan 5 stars

Customer review rating (ALL Rating) 3.4/5 15 reviews

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Description

Hotel extras

  • Fresh air, negative oxygen ions > 100000/cm³

  • Forest coverage is more than 85% here.

  • A wide variety of vacation facilities

  • Breathtaking scenery with a sea of flowers, forests and gorgeous buildings.

  • Away from the stresses of city living. Quiet and peaceful.

Our accommodation(s)

Hotel location

Swissôtel Resort Changbaishan

Shengdi Road, Luneng Resort, Manjiang Town Fusong
134504 BAISHAN
China

GPS:41.968654, 127.526035

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.4/5  15 reviews

TripAdvisor Rating  4.7/5  7 reviews

Excellent location but poor service

TripAdvisor rating 3.0/5

Companion21169921383 Friends getaway - TripAdvisor review

Hotel is situated very close to the new ski site, which is very convient, but most of the staff at reception is very young, and seems to be poorly train, in fact this is the worse Swiss hotel I have been with, I am a Diamon card Accor member, funny enough they seems don't even recognise the card status properly,

Limited Accor Plus Platinum member recognition

Customer review rating 3.0/5

Terence Friends - Confirmed reviews ALL

Limited status recognition at this property. No executive lounge. No room upgrade. No welcome drinks etc. But property manager did try her best to make it right, by providing a free afternoon tea

瑞士小镇避暑胜地

TripAdvisor rating 5.0/5

Anonymous TripAdvisor review

21度的气温适合度假,适合老年人,负氧离子高,让人心旷神怡!前台态度好,愿意帮助客人,介绍度假区的游玩项目,夏日避暑胜地

初中级滑雪爱好者的天堂

TripAdvisor rating 5.0/5

Anonymous TripAdvisor review

美丽的瑞士小镇,拥有超过600间普通客房和几十栋别墅房型。在冬天,此处可以体验初级和中级赛道的滑雪,以及15分钟车程的天沐温泉。 长白山瑞士目前由Accor酒店集团管理,作为雅高的高卡会员,感谢Iris和Gilbert的安排和照顾。 希望酒店管理层以后能加强自营餐厅的东北菜,品种少且口味一般,实在是被漫江镇上几家小饭店吊打。同时也希望酒店在旺季能加强车辆的调度,例如增加别墅区定点至雪场的车等。

长白山出行优质之选,酒店温馨舒适,员工亲切友好

TripAdvisor rating 5.0/5

Anonymous TripAdvisor review

走出廊桥随处可见长白山鲁能胜地的推广,出了机场酒店的司机尹师傅彬彬有礼,奔驰商务舱接机服务体现着东北人的热情好客。尹师傅一路介绍着当地著名的观光景点,当地的美食,以及从酒店到景区的车程。到达瑞士酒店后,从山顶远眺,蓝天白云犹如置身瑞士小镇一般,酒店前台的欢迎饮品是五味子和黑枸杞配置而成的,口味甘甜。办理好入住手续后,前台的服务生会让客人加一个管家的微信,方便在入住期间随时提供帮助。如果这些可以给酒店的服务打90分,我们退房后坐尹师傅的送机,尹师傅一件一件的帮车上的所有客人亲自装行李,且热情友好,如果常常入住酒店的客人一定会有感触,现在在北上广都很难遇到这种发自内心的诚挚服务了。在车门马上要关上的那一刻,管家叫住尹师傅,递给了坐在我后面的一位男士一本【国家地理】,管家说“您退房时问过这本书可不可以带走,我想着您肯定喜欢,所以我送您一本。那一刻的我特别有感触,我想在长白山能够体验到丽思卡尔顿一样的服务,一定是员工发自内心的,而非单纯的培训可以做到,业主鲁能照顾好了员工,员工自然照顾好客人,祝酒店生意兴隆,谢谢这些可爱的员工

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Other web-users rate our hotel

  • 1,580 reviews 8.5/10 Location
  • 2,313 reviews 8.7/10 Room
  • 3,250 reviews 8.8/10 Service
  • 7 reviews 0/10 WiFi
  • 1,313 reviews 9.5/10 Vibe
  • 597 reviews 7.1/10 Food
  • 593 reviews 8.4/10 Cleanliness
  • 562 reviews 6.8/10 Breakfast

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