Pullman Changbaishan Resort 5 stars

Customer review rating (ALL Rating) 4.1/5 72 reviews

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Pullman Changbaishan Resort - Image 1
Pullman Changbaishan Resort - Image 2
Pullman Changbaishan Resort - Image 3
Pullman Changbaishan Resort - Image 4
Tianchi Avenue Donggang Town, Fusong County, Tianchi Avenue, 134504 BAISHAN, China

Description

Hotel extras

  • Pullman Changbaishan Resort nestles at the foot of the Changbai Mountains.

  • 20 min drive from Changbaishan Airport, 5 min drive from Xipo hub.

  • Guests can enjoy diverse local and international cuisine at the hotel.

  • Four room styles for guests to choose from: Spring/Summer/Autumn/Winter.

  • Unique birch forest landscape, with perfect combination of nature and pure natural oxygen.

Our accommodation(s)

Hotel location

Pullman Changbaishan Resort

Tianchi Avenue Donggang Town, Fusong County, Tianchi Avenue
134504 BAISHAN
China

GPS:42.1496686, 127.5462117

Telephone
Fax +86 439 510 0555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  72 reviews

TripAdvisor Rating  4.5/5  17 reviews

Best hotel ever

TripAdvisor rating 5.0/5

triaxis81 Families - TripAdvisor review

Booked through the Chase travel agency and stayed 7 straight days for traveling Changbaishan. This was one of the best hotels I ever stayed. The quality and care are just like prestigious European boutique hotels. I’ve been travelled all over, except a few continents, for working, and I’ve barely seen this well managed and maintained hotel rooms and facilities. Staffs were beyond friendly. They treated us like their own family. It was quite pleasant to learn about unique living of Northeastern China. The restaurant managers and chefs are knowledgeable about local foods and ingredients. For every meal, they offered us to try their own cuisine with care. No doubt that the foods and drinks were fabulous, nice & fresh with unique flavors and textures. For communication, you gotta have a little patience with technical equipments (translator app on your phone) if you’re non-Chinese speaker like I am. You’re not in NYC, and expecting to speak English fluently doesn’t make any sense. The hotel staffs tried real hard to talk with me and I felt so grateful to them. For weather, you gotta bring enough things keep warm. It’s not about hotel buildings, it’s the town where the hotel is located. The town is literally in the beginning of Siberia, at least in my perception, and of course expecting warm and pleasant weather like Cancun doesn’t make sense as well. It was one of the best hotel stays and would definitely stay here again next time visiting Changbaishan.

Well located and good service

Customer review rating 4.5/5

Wilson Friends - Confirmed reviews ALL

Staff are nice and helpful. Very responsive and caring. Overall a great experience.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lorna Ren GEM

Beautiful Hotel, Good Service, but Poorly Heated

TripAdvisor rating 4.0/5

mimsteroo888 Families - TripAdvisor review

For our trip to see Tianchi, we stayed at the Pullman, which is on the West Slope. The hotel was beautiful, service was good, but it was so poorly heated that walking around the hotel required wearing a heavy winter jacket. The Yuehua restaurant and the driver arranged by the concierge were both pretty good. The spa was a bit sketch. It was also annoying that their payment terminal kept failing transactions. I was able to pay for the rooms with my Amex, but ended up having to pay cash for everything else. The location was 30 minutes from the Songjianghe train station and two hours from the more scenic North Slope in Erdao Baihe, which was a mistake on the part of our planning. Getting to Songjianghe requires another hour and forty train ride from the Changbaishang high speed train station, which is much closer to Erdao Baihe. In hindsight, we should have booked a hotel in Erdao Baihe and saved ourselves hours of train and car rides.

Very good location for visiting entrance west of Changbaishan

TripAdvisor rating 4.0/5

hmsacra Couples - TripAdvisor review

The hotel is very good, excellent room and very clean but heating in the hotel was off, then very very cold inside. Bar, executive lounge and 2 of 3 restaurants were closed. So, although the infrastructure of the hotel is very good, stay was not comfortable due to the temperature inside and lack of options to eat.

attentive staff, great location, great facility

TripAdvisor rating 5.0/5

chyrpykty TripAdvisor review

We spent three nights at this location to visit nearby Changbai Mountain. We traveled as a family with two adults and three young children. Hotel staff: Hotel staff were knowledgeable and attentive to detail. We requested recommendations a number of times for restaurants and itinerary items and the staff gave great advice each time. A visit to Changbai Mountain (both the North and West slopes are easily accessible within a couple hours from the Pullman) is always tricky to arrange because of the weather restrictions. But the hotel staff kept us up-to-date on weather closures and we were easily able to see both slopes during our visit. The staff arranged our tickets and gave us perfect instructions on what to do. Despite being non-Chinese-speaking foreigners, we communicated easily with the staff through WeChat (and some do speak English). Restaurants: Among other restaurants, there is a great Korean barbeque restaurant at the hotel. The menu is simple but fresh and well executed. Atmosphere: The hotel atmosphere is quiet and secluded, like an alpine getaway. When we visited, the hotel was surrounded by a lovely wood. The air was fresh and clean and we could hear the wind in the leaves when we opened our windows. The hotel keeps several pet deer on the grounds, which visitors may pet (but not feed), and they seem friendly and well cared-for. We had plenty of space in our room and the common areas were open and airy. There was ample parking (we drove ourselves).

Dear guests； Thank you for your recognition of the hotel! We are very happy to learn that you had a great time with children in the hotel. I am very happy to see that the deer in the hotel brings you joy. As you said, the hotel not only has complete supporting facilities and convenient transportation, it is a great choice for your holiday. Thank you again for your active comments of the hotel, and look forward to your visit again. good luck! Cola Li Guest Experience Manager

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Other web-users rate our hotel

  • 440 reviews 7.7/10 Location
  • 808 reviews 8.9/10 Room
  • 1,241 reviews 8.7/10 Service
  • 546 reviews 9.2/10 Vibe
  • 362 reviews 9.2/10 Comfort
  • 276 reviews 9.1/10 Cleanliness
  • 235 reviews 7.9/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.