got an upgrade which was very pleasant! As I am platinum member I normally have access to the lounge which in this case was closed (just because of cost saving measures). I booked this hotel especially because of that, because I didn't want to worry about dinner etc. When arrived they told us we can only use "happy hour" which is unfortunately not enough for a proper dinner. So after several discussions we were finally able to get some other food from the menu and for the second day korean bbq. This was a nice gesture, but should have been offered directly without any discussions! If the hotel decides to close the lounge just because of costs savings I expect a reasonable compensation without any discussions. For the room, it was a great room but even for such a new hotel many facilities had already some problems. eG sink in bathtub didn't work, shower had a lot of water coming through the door (wrong concept of the floor). The fridge was way too small for a suite, also it had nothing inside. Carpet didn't look very clean...please use strong vacuum cleaner! The water in the pools was way too cold, even in the smaller one/Jacuzzi, it had no seating benches inside for relaxing - not a good concept.

Staffs are helpful and room is good too.

The property impressed me a lot with its convenient location and high service standard. The staff are mostly friendly and tried their best to make me feel at home. Special thanks to Angela and Doris from the front desk and william from the concierge.

Large and comfortable room, with excellent bedding. Beautiful swimming pool and other sport facilities. Good restaurants. Friendly staff with excellent service.

Good reception and nice clean room But it was so noisy in the early morning at around 7:00am We lived in the first floor of the hotel so the sound was so annoying .when I walked out I found the workers were repairing the hotel garden bench . which destroyed my weekend morning so bad experience.