Pullman Changbaishan Resort

Customer review rating (ALL Rating) 4.2/5 124 reviews

Tianchi Avenue Donggang Town, Fusong County, Tianchi Avenue, 134504 BAISHAN, China

Hotel extras

  • Pullman Changbaishan Resort nestles at the foot of the Changbai Mountains.

  • 20 min drive from Changbaishan Airport, 5 min drive from Xipo hub.

  • Guests can enjoy diverse local and international cuisine at the hotel.

  • Four room styles for guests to choose from: Spring/Summer/Autumn/Winter.

  • Unique birch forest landscape, with perfect combination of nature and pure natural oxygen.

ALLSAFE approved hotel

Our accommodation(s)

Each room type is perfectly appointed with our unique and comfortable bed, separate soak bath, rainforest shower, Satellite TV, free broadband Internet access and views of Changbai Mountain or the birch forest.

Hotel location

Pullman Changbaishan Resort

Tianchi Avenue Donggang Town, Fusong County, Tianchi Avenue
134504 BAISHAN
China

GPS:42.1496686, 127.5462117

Telephone +86 439 510 0999

Fax +86 439 510 0555

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  124 reviews

TripAdvisor Rating  4.5/5  15 reviews

Location is a bit far, staff don't speak English, there are better options at this price level

Customer review rating 3.5/5

Omri H. Friends - Confirmed reviews ALL

Just OK, everything was fine, but for a 5-star hotel at this price, you can have better options - like Swissotel. Breakfast was good but again - not more than what's expected in a 5 stars international brand. This also didn't hit the hotel properly - a bit on the cold side, though I understand they are trying to save money while the place is kinda empty.

Dear Omri H., We very much appreciate your comments regarding your stay at the Pullman Changbaishan Resort. We apologize for the inconvenience caused during your stay at the hotel. We already share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lorna Ren GEM

Room is good

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

However ,services still need some improvement.

Dear Dong L., We very much appreciate your comments regarding your stay at the Pullman Changbaishan Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lorna Ren GEM

Very good location for visiting entrance west of Changbaishan

TripAdvisor rating 4.0/5

hmsacra Couples - TripAdvisor review

The hotel is very good, excellent room and very clean but heating in the hotel was off, then very very cold inside. Bar, executive lounge and 2 of 3 restaurants were closed. So, although the infrastructure of the hotel is very good, stay was not comfortable due to the temperature inside and lack of options to eat.

Very well location for Changbaishan west Entrance

Customer review rating 3.5/5

Henrique Couples - Confirmed reviews ALL

Good hotel, very clean but some inconveniences. Heating was not on then whole hotel was very cold, uncomfortable. Also very few options for eating. Two of the three restaurants were closed, same for the bar and executive lounge

Dear Henrique S., We very much appreciate your comments regarding your stay at the Pullman Changbaishan Resort. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lorna Ren GEM

An Okay stay

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

The hardwares are all good while service level can be improved

尊敬的 Rui G.： 感谢惠赐有关下榻 Pullman Changbaishan Resort 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启

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Other web-users rate our hotel

  • 520 reviews 7.5/10 Location
  • 727 reviews 8.1/10 Room
  • 1,000 reviews 8.2/10 Service
  • 470 reviews 9.2/10 Vibe
  • 387 reviews 8/10 Breakfast
  • 182 reviews 8.2/10 Cleanliness

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