Pullman Changbaishan Resort Hotel

Customer review rating 4.6/5 58 reviews

ALLSAFE approved hotel

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Pullman Changbaishan Resort
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+ 11 Services

Hotel extras

  • Pullman Changbaishan Resort nestles at the foot of the Changbai Mountains.

  • 20 min drive from Changbaishan Airport, 5 min drive from Xipo hub.

  • Guests can enjoy diverse local and international cuisine at the hotel.

  • Four room styles for guests to choose from: Spring/Summer/Autumn/Winter.

  • Unique birch forest landscape, with perfect combination of nature and pure natural oxygen.

Services in the hotel and nearby

Check-in from 00h00

Check out up to 23h59

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage Paying
  • Services for children
Catering
  • Breakfast Paying
  • 3 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 5 Meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Pullman Changbaishan Resort

Tianchi Avenue Donggang Town
Fusong County
134504 baishan
china

Tel: +864395100999

Fax: (+86)439/5100555

Check-in from 00h00

Check out up to 23h59

  • By plane

    CHANGBAISHANAIRPORT At 15km / 9.32 miles

  • By car

    S26 DONGGANG EXIT At 3km / 1.86 miles

  • By train

    SONGJIANGHE STATION At 8km / 4.97 miles

  • By train

    SONGJIANGHE STATION At 8km / 4.97 miles

GPS :42.1496686, 127.5462117

Our accommodation(s)

Each room type is perfectly appointed with our unique and comfortable bed, separate soak bath, rainforest shower, Satellite TV, free broadband Internet access and views of Changbai Mountain or the birch forest.

Our restaurants and bars

HORIZON RESTAURANT

Type of cuisine: International

HORIZON All-Day Dining restaurant serves an international breakfast and dinner buffet, as well as a full day a la carte menu.

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YUEHUA CHINESE RESTAURANT

Type of cuisine: Regional

The restaurant serves Cantonese specialties as well as authentic local cuisine. 8 private dining rooms are perfect for guests to enjoy their dining experience accompanied by beautiful garden views.

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SONGJIANG TASTE RESTAURANT

Type of cuisine: Regional

SONG JIANG TASTE offers authentic Korean cuisine created by our culinary experts

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ZERO MOMENT

ZERO MOMENT lobby bar is next to the hotel lobby, with good views and comfortable ambience. Perfect for guests to relax and enjoy drinks and snacks.

Non contractual photo

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Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 700

  • Maximum capacity: 750 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Pullman Changbaishan Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

58 reviews

good stay but Improvements welcome

Customer review rating 3.5/5

Marcel Couples - 16/06/2021 Confirmed reviews ALL

got an upgrade which was very pleasant! As I am platinum member I normally have access to the lounge which in this case was closed (just because of cost saving measures). I booked this hotel especially because of that, because I didn't want to worry about dinner etc. When arrived they told us we can only use "happy hour" which is unfortunately not enough for a proper dinner. So after several discussions we were finally able to get some other food from the menu and for the second day korean bbq. This was a nice gesture, but should have been offered directly without any discussions! If the hotel decides to close the lounge just because of costs savings I expect a reasonable compensation without any discussions. For the room, it was a great room but even for such a new hotel many facilities had already some problems. eG sink in bathtub didn't work, shower had a lot of water coming through the door (wrong concept of the floor). The fridge was way too small for a suite, also it had nothing inside. Carpet didn't look very clean...please use strong vacuum cleaner! The water in the pools was way too cold, even in the smaller one/Jacuzzi, it had no seating benches inside for relaxing - not a good concept.

Dear Marcel K., Thank you for taking the time to tell us about your experience at the Pullman Changbaishan Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns and are looking forward to welcoming you again in the near future. Sincerely,

Good service

Customer review rating 4.5/5

Anonymous Business - 14/06/2021 Confirmed reviews ALL

Staffs are helpful and room is good too.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Excellent stay

Customer review rating 5.0/5

Yan Z. Solo - 30/05/2021 Confirmed reviews ALL

The property impressed me a lot with its convenient location and high service standard. The staff are mostly friendly and tried their best to make me feel at home. Special thanks to Angela and Doris from the front desk and william from the concierge.

Dear Yan Z., We very much appreciate your comments regarding your stay at the Pullman Changbaishan Resort. It is always a pleasure to receive positive feedback.Thank you very much for your evaluation. Your encouragement to employees will become their motivation for work. We will continue to work hard to make every guest feel like they are at home. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pleasant stay

Customer review rating 5.0/5

Marc Couples - 16/08/2020 Confirmed reviews ALL

Large and comfortable room, with excellent bedding. Beautiful swimming pool and other sport facilities. Good restaurants. Friendly staff with excellent service.

Well located nice service

Customer review rating 4.0/5

Anonymous Business - 05/08/2020 Confirmed reviews ALL

Good reception and nice clean room But it was so noisy in the early morning at around 7:00am We lived in the first floor of the hotel so the sound was so annoying .when I walked out I found the workers were repairing the hotel garden bench . which destroyed my weekend morning so bad experience.

Dear Zhi Ming W., Thank you for taking the time to share your staying experience with us! You are our most honored guest, and we sincerely thank you for your feedback. We are deeply sorry for not being able to give you a satisfactory experience this time. The hotel management team attaches great importance to your opinions and will ensure that all problems are resolved in a timely manner. By continuously obtaining feedback from hotel guests like you, we can objectively conduct self-assessment so that we can do better in the future Sincerely,

Great view and comfort room

Customer review rating 5.0/5

Zhou F. Business - 19/08/2019 Confirmed reviews ALL

Pullman Changbaishan may be the best Pullman I've been to. Very fresh view and comfortable room. Stuff are very friendly and helpful and the food is outstanding too.

Dear Zhou F., We very much appreciate your comments regarding your stay at the Pullman Changbaishan Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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