Mercure Sunshine Coast Kawana Waters 4,5 étoiles

We had a great stay, the rooms were spacious and very clean, lots of parking, beautiful water views. We also had an amazing dinner in the restaurant and the buffet breakfast was delicious and fresh. Thank you so much for a wonderful stay, staff were so helpful and the family we were travelling with from the Netherlands loved the hotel.

Stayed overnight to attend a friend's birthday party. Very spacious, clean and quiet rooms. Beds are so comfortable and lovely outlook over the lake from the restaurant. Highly recommend this Hotel and would definitely stay again!

Had a very disappointing one night stay at Mercure Sunshine Coast Kawana Waters. First impression was the terrible damp smell in our room and level 3 corridor. Perhaps the carpet had recently been cleaned but regardless of this it was not at all pleasant. The room itself was OK with a bed providing reasonable comfort. Air conditioning temperature could not be changed without contacting reception and was set on an uncomfortable 24 degrees which was not great in providing a good nights sleep. Didn't eat in restaurant but did have a couple of drinks in what was a fairly ordinary and small bar area. The outdoor area surely could be better used to allow for people to sit and relax with a drink or two. The biggest issue however was the lack of thought when it came to parking. Staying on a Saturday night when an event was being held in the function room should be avoided at all costs. There is simply not enough parking in the hotel carpark or any of the surrounding streets. Hotel guests are not provided any priority over short-term term guests attending an event or eating in the restaurant which is just ridiculous. We ended up parking some distance away and walking back through the nearby Hospital where street parking was timed from 8am 7 days a week. Overall stay was very disappointing for a room that was not worth the rate charged in a Hotel no better than 3 stars.

We stayed on a Friday and Saturday night. The purpose of our visit was to catch up with family and friends. Room - very comfortable Staff - Friendly and helpful Food - very nice Buffet Breakfast - reasonable for the price, not enough staff on Sunday morning. We will return no problem!

L’hôtel est plutôt propre, mais il n'y a pas grand chose à proximité. Les chambres sont assez spacieuses et la literie plutôt confortable. Je ne recommanderais pas cet hôtel pour un voyage en famille, privilégiant plus la côte ou c'est un plus animé. Je n'ai malheureusement pas trouvé le personnel très sympathique, difficile d'obtenir un bonjour en passant à côté de la réception.