Novotel Sunshine Coast Resort

Novotel Sunshine Coast Resort 4 étoiles

Note Avis clients (Note ALL) 4.0/5 3 179 avis

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Les plus de l'hôtel

  • Café, bar et restaurant buffet sur place

  • Lagon d'eau salée privé

  • Spot de surf surveillé accessible à pied

  • Les membres Le Club AccorHotels économisent sur les boissons consommées à l'hôtel avec MyGlass

  • Les repas et activités pour les enfants sont inclus avec MyKids par Le Club AccorHotels

Hôtel labellisé ALLSAFE

Localisation de l'hôtel

Novotel Sunshine Coast Resort

Ocean Drive, Sunshine Coast

GPS:-26.631233, 153.097443

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

En résumé
Sur place
  • Piscine
  • Parking
  • Restaurant
  • Hôtel accessible en fauteuil roulant
  • Bien-être
  • Air conditionné
  • Wifi
  • Petit-déjeuner
  • Bar
  • Salles de réunion

Nos hébergements

Les visiteurs de la Sunshine Coast pourront choisir parmi diverses options d'hébergement au Novotel Twin Waters Resort. Cet impressionnant hôtel de Sunshine Coast compte 361 chambres et suites, chacune offrant tout le confort nécessaire pour un séjour relaxant. Paisibles et joliment agencées, toutes nos chambres disposent d'une literie confortable, de la climatisation, d'une TV avec chaînes à la demande, du service d'étage, d'une cafetière/théière et d'une salle de bain attenante.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.0/5  3 179 avis

Note TripAdvisor  3.5/5  242 avis

High Tea

Note TripAdvisor 5.0/5

Donna S Escapade entre amis - Avis TripAdvisor

Myself and 5 friends attended the High Tea for my birthday yesterday 22.9.2021. Cannot recommend this highly enough, the price was great, the food was beautiful and plenty of it, lots of cups of tea and coffee and the waitress that was looking after us was so attentive and friendly and helpful. Would say its about the best I've been too and I've had quite a few. Will certainly be going back !!

Not happy.

Note TripAdvisor 3.0/5

BrianC1953 Escapade entre amis - Avis TripAdvisor

The property is very tired and needs some urgent updating and maintenance . For the price I would expect a much better presentation. Not enough staff to run the restaurant many unhappy customers who were venting their disapproval of the poor service. As the nights are still cool we asked for the gas heaters to be lit only to be told that out of probably 15 only 4 were working because they were out of gas. Lovely property just needs some urgent improvements.

Dear BrianC1953, Thank you for your review, and my apologies that your expectations were not met in this case. We are currently undertaking urgent updating and maintenance measures as we speak. We continue to find new ways to quickly employ, train and deliver exceptional service standards that can meet and exceed the expectations of our guests. Once again - thank you for the feedback. Best Regards Nic ODonnell General Manager

Fantastic Experience

Note TripAdvisor 5.0/5

Discobiscuits91 Professionnel - Avis TripAdvisor

Attended a work conference in September. lillys on the lagoon was a perfect venue, the catering and hospitality was amazing. Special shout out to Lorena the Housekeeping supervisor that we met who is an absolute superstar!

Dear Discobiscuits91, Thank you for your very positive review from you recent work conference. We have reached out to Lorena to pass on your feedback. Hope you can make it back for a leisure stay next time. Best Regards Nic ODonnell General Manager

Go elsewhere, just not here

Note TripAdvisor 1.0/5

Marcus M En famille - Avis TripAdvisor

Booked a couple of days away for my wife and me and our 4 year old son. Arrived to find that the pool heating was turned off in both the main and secondary pools. So we tried the hot tub, no, the heating was turned off in that also! Apparently they were saving money by only turning on the heating at weekends!! The whole trip for our son was based around pool time. So this was a total waste of time for us. We ate in the hotel restaurant, but had to send dinner back one night as it was awful. Added to that, housekeeping did not replenish milk, soap and shampoo. They are penny pinching everywhere, yet charged us full whack for our stay. When we complained at checkout we were told that they could only offer us an upgrade if we wanted to go back. Not a chance!!! So do yourself a favour and avoid this place. I know that we will.

Dear Marcus M, I am sorry read of your issues you encountered on your recent stay. I do apologize that our team didnt go the extra mile to address your concerns. Our team could of communicated the issues surrounding the pool and spa better. I am taking responsibility for addressing food and housekeeping issues with all of our team and there will be improvements made immediately. I do thank you for the feedback and again apologize for the issues you encountered. Best Regards Nic ODonnell General Manager

Complexe hôtelier parfait pour les familles

Note TripAdvisor 4.0/5

Nathalie P En couple - Avis TripAdvisor

Complexe hôtelier immense avec de nombreuses installations de loisirs et de restauration. Idéal pour les familles Notre hébergement était en rdc, face au lac, avec une petite terrasse très agréable Literie pas très grande et un peu trop molle à notre goût 2 choix de restauration pour le soir, dont un buffet à thème. Soirée french connection, les desserts et le pain sont une tuerie, les plats sans plus Buffet petit déjeuner, vraiment très varié et très bon

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 766 avis 8.2/10 Site
  • 2 152 avis 5/10 Chambre
  • 1 860 avis 7.2/10 Service
  • 34 avis 2.4/10 Internet
  • 1 065 avis 5.7/10 Repas
  • 794 avis 3.5/10 Propreté
  • 694 avis 4.3/10 Confort
  • 536 avis 4.6/10 Qualité/prix

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