Mercure Rockhampton

Customer review rating (ALL Rating) 3.8/5 162 reviews

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Mercure Rockhampton - Image 1
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86 Victoria Parade, 4700 ROCKHAMPTON, Australia

Description

Hotel extras

  • Located in the heart of Rockhampton CBD adjacent to the Fitzroy River.

  • Well-equiped guest rooms provide views of the Fitzroy River and Rockhampton City

  • Hotel style rooms, all with balconies

  • Enjoy your Leisure time with Pool and Gym located on site.

  • 6 versatile conference spaces to create your ideal meeting or special event.

Our accommodation(s)

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Hotel location

Mercure Rockhampton

86 Victoria Parade
4700 ROCKHAMPTON
Australia

GPS:-23.3736, 150.5101

Telephone
Fax +61 7 4927 1615

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Riverside Restaurant

Riverside Restaurant & Bar overlooks the beautiful Fitzroy River. Open for breakfast 7 days and dinner 6 days.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  162 reviews

TripAdvisor Rating  3.6/5  1,248 reviews

Mouldy room

Customer review rating 2.0/5

Paula D. Solo - Confirmed reviews ALL

There was visible mould on the ceiling and air-conditioning vents. The maintenance of the room left a little to be desired - the pipes under the sink looked like they had a 'quick fix'. The shower in the last few rooms ive stayed at in this location also all leak onto the bathroom floor with the shower screen design. Service was friendly however.

Well Located- Friendly staff

Customer review rating 5.0/5

Shane C. Business - Confirmed reviews ALL

Always stay her when in Rockhampton for business. Nice rooms, well located and friendly staff

On the fence

Customer review rating 3.0/5

Easter T. Families - Confirmed reviews ALL

Nice outlook and clean. Booked for 3 but then needed to pay extra to get a bed for the third person, and even then not enough towels allocated to the room. Extras provided when requested. A/C struggled.

A comfortable stay.

TripAdvisor rating 5.0/5

GoPlaces45318527562 Friends getaway - TripAdvisor review

The hotel was located on Riverside with many good restaurants around it. The room was spacious, pillows were abundant and the beds were large. The breakfast buffet was cheap and perfect. The hotel staff were extremely hospitable. Check-out was easy and quick, and was assisted by Anjuta, a very friendly staff.

Hi David, Thank you for your wonderful review! I am so pleased you enjoyed your stay and will ensure your words are shared with the team. I hope we can welcome you back again soon. Kind regards, Shona Kapernick Duty Manager

Well below Mecure standards

TripAdvisor rating 1.0/5

BamBam19756969 Couples - TripAdvisor review

This hotel really needs to lift its game. Have stayed with Mecure all over Australia and Asia this place the worst I’ve seen. First night our travel bags, iPad, camera bags and brand new camera soaked through from an air con leak- to the hotels credit we were given a change in room next day also free breakfast. This is where it got bad I’ve had better breakfasts on the streets of Asia!we got there early and still no bread in Basket! Kids running around barefoot , No eggs left! No sausages! No rice! When foods were topped up instead of filling bay marie , chef would bring out 1 bowl of food which was instantly gone, still no bread, food being added at most minimal rate possible, no orange juice, coffee machine was hot watered down milk no coffee at all- if I had paid 30$ I would of 100% been asking for a refund it was really sad. Both bathrooms slippery floors, no exhaust fans, door can’t open or close properly - this place needs alot of maintenance and does not live up to Mecure name or standards.

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Other web-users rate our hotel

  • 178 reviews 7.3/10 Location
  • 349 reviews 5.2/10 Room
  • 186 reviews 7.2/10 Service
  • 171 reviews 4.4/10 Comfort
  • 131 reviews 4.5/10 Cleanliness
  • 82 reviews 2.6/10 Amenities
  • 68 reviews 6.4/10 Breakfast
  • 66 reviews 2/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.