TripAdvisor rating 3.5/5 1,223 reviews
Mercure Rockhampton
86 Victoria Parade
4700 ROCKHAMPTON
Australia
GPS:-23.3736, 150.5101
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Highway exit
Access: 200 m / 0.12 mi 2 min walk / 1 min drive
Railway station
Access: 1 km / 0.62 mi 10 min walk / 2 min drive
Railway station
Access: 1 km / 0.62 mi 10 min walk / 2 min drive
Check-in from - Check out up to
Non contractual photo
Riverside Restaurant overlooks the beautiful Fitzroy River.
Each room offers air conditioning, a balcony, satellite TV, mini refrigerator and tea and coffee making facilities.
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Nice location but......
TripAdvisor rating 4.0/5
George G TripAdvisor review
Dear George, Thank you for reviewing your recent stay with us. I am so pleased that you enjoyed your stay and do hope we can welcome you back again when we have some nicer weather! Regards, Karley Beasy Hotel Manager
Good location
TripAdvisor rating 4.0/5
DmBtraveler22 Business - TripAdvisor review
Dear DmBtraveler22, Thank you for taking the time to review your stay. I am sorry that there were some issues with your breakfast, but pleased to read that you enjoyed your dinner. I will ensure this feedback is passed on to the Restaurant Manager. Regards, Karley Beasy Hotel Manager
Disgusting behaviour of staff
TripAdvisor rating 1.0/5
183anony Business - TripAdvisor review
Dear 183anony, I appreciate your concern about having a minor working in our Restaurant, however I can assure you that we follow all liquor licensing requirements and yes, a minor is permitted to work in a licensed premises. In regards to the staff behaviour you found inappropriate, our Restaurant Manager is onsite each evening and has not seen any inappropriate behaviour from any staff members. I am sorry to read that you felt as though the customer service levels were below par on this occasion, however by posting anonymously, it does not allow us to follow this up in any way. I am extremely pleased to read that your meals and drinks were well received. Regards, Karley Beasy Hotel Manager
Could be better.
TripAdvisor rating 3.0/5
Tony R Couples - TripAdvisor review
Dear Tony R, Thank you for taking the time to review your stay with us. I am pleased that the location was suitable to your needs. I am disappointed to read that you found the hotel to be old and tired. We have just recently completed a refurbishment of our rooms, as well as our lobby, with work on the external of the building currently taking place. We do provide body wash, shampoo, conditioner and hand wash in all rooms. I am sorry if housekeeping missed supplying this in your room. I will certainly address this with the team. Regards, Karley Beasy Hotel Manager
Great location and friendly staff
TripAdvisor rating 4.0/5
philip-al-67 Solo travel - TripAdvisor review
Hi Philip, Thank you for taking the time to review your stay with us. I am so pleased that you were able to get a good rest during your stop over! I hope we can welcome you back again. Regards, Karley Beasy Hotel Manager
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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