Mercure Rockhampton

Customer review rating (ALL Rating) 3.8/5 144 reviews

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Description

Hotel extras

  • Located in the heart of Rockhampton CBD adjacent to the Fitzroy River.

  • Well-equiped guest rooms provide views of the Fitzroy River and Rockhampton City

  • Hotel style rooms, all with balconies

  • Enjoy your Leisure time with Pool and Gym located on site.

  • 6 versatile conference spaces to create your ideal meeting or special event.

Our accommodation(s)

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Hotel location

Mercure Rockhampton

86 Victoria Parade
4700 ROCKHAMPTON
Australia

GPS:-23.3736, 150.5101

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Riverside Restaurant

Riverside Restaurant & Bar overlooks the beautiful Fitzroy River. Open for breakfast 7 days and dinner 6 days.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  144 reviews

TripAdvisor Rating  3.6/5  1,246 reviews

Convenient location

Customer review rating 4.5/5

Charles Couples - Confirmed reviews ALL

Apart from some confusion regarding the free drink voucher, everything was fine.

Room & hotel not well appointed for people with minor disabilities.

Customer review rating 3.5/5

Jean S. Couples - Confirmed reviews ALL

We had to walk from reception through the carpark to the dining room & then had to climb 2 sets of stairs. There was no disability access at the front of the restaurant.

Needs improvement

Customer review rating 2.0/5

Sm Families - Confirmed reviews ALL

Water damage evident in room and hallway. Shower gel empty in bathroom. No drinking water provided. No jug even. No spare blankets or pillows provided. No acknowledgement of being a Silver member. Unfortunately the only Accor in my area.

Good weekend stay

Customer review rating 4.5/5

John Families - Confirmed reviews ALL

Booked on All website, check-in simple, status recognised, though gifts minimal. Downside was original room not available (excuse flooding), so presented with smaller room, admittedly at less cost. Staff friendly and helpful with noisy guests in middle of the night. Restaurant very good, with friendly staff who went out of their way to assist. Overall a good stay.

Subpar Room

Customer review rating 2.0/5

Robert V. Solo - Confirmed reviews ALL

Black mould was very visible in the mini bar, found more along the bathroom sink. Shower took 2 minutes to get hot water despite only running hot water. Thermostat was set to 15° on entry and quite confusing to operate.

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Other web-users rate our hotel

  • 188 reviews 7.1/10 Location
  • 346 reviews 5.2/10 Room
  • 190 reviews 7.2/10 Service
  • 172 reviews 4.4/10 Comfort
  • 128 reviews 4.9/10 Cleanliness
  • 76 reviews 3.3/10 Amenities
  • 70 reviews 6.8/10 Breakfast
  • 67 reviews 1.9/10 Vibe

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