Mercure Rockhampton 4 stars

Customer review rating (ALL Rating) 3.9/5 455 reviews

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Description

Hotel extras

  • Located in the heart of Rockhampton CBD adjacent to the Fitzroy River.

  • Well-equiped guest rooms provide views of the Fitzroy River and Rockhampton City

  • Hotel style rooms, all with balconies

  • Enjoy your Leisure time with Pool and Gym located on site.

  • 6 versatile conference spaces to create your ideal meeting or special event.

Our accommodation(s)

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Room 1

Hotel location

Mercure Rockhampton

86 Victoria Parade
4700 ROCKHAMPTON
Australia

GPS:-23.3736, 150.5101

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Riverside Restaurant

Riverside Restaurant & Bar overlooks the beautiful Fitzroy River. Open for breakfast 7 days and dinner 6 days.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  455 reviews

Customer review rating 0.5/5

Reanne R. Business - Confirmed reviews ALL

Dear Reanne, Thank you for taking the time to tell us about your experience at the Mercure Rockhampton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we have addressed the issues in your first room and once again I do apologise as this is certainly not the standard we usually provide. We appreciate your sharing your thoughts, and it is our hope that we can welcome you back again in the future. Sincerely, Shona Kapernick Duty Manager Mercure Rockhampton

Customer review rating 4.0/5

Inge L. Business - Confirmed reviews ALL

Dear Inge, Thank you for taking the time to review your stay at the Mercure Rockhampton. We are so pleased that you enjoyed your stay, and we hope to welcome you back again soon. Sincerely, Shona Kapernick Duty Manager Mercure Rockhampton

Customer review rating 4.0/5

Brad P. Couples - Confirmed reviews ALL

Dear Brad, Thank you for the great review of our hotel! We are glad that you enjoyed our convenient location and found the service great. We hope to welcome you back again soon. Sincerely, Shona Kapernick Duty Manager Mercure Rockhampton

Customer review rating 2.5/5

Susanna L. Couples - Confirmed reviews ALL

Dear Susanna, Thank you for taking the time to tell us about your experience at the Mercure Rockhampton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. I am certainly disappointed to read your comments, as this is far from the service we strive to provide and is well below our usual standard. Please rest assured that we are taking the appropriate measures to address the issues you have mentioned and prevent future occurrence. We appreciate your sharing your thoughts, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Shona Kapernick Duty Manager Mercure Rockhampton

Customer review rating 5.0/5

Elizabeth O. Business - Confirmed reviews ALL

Dear Elizabeth, Thank you for the great review of our hotel! We are so glad that you enjoyed your stay and we hope to see you again very soon. Sincerely, Shona Kapernick Duty Manager Mercure Rockhampton

Other web-users rate our hotel

  • 249 reviews 8.3/10 Location
  • 529 reviews 5.6/10 Room
  • 314 reviews 8.1/10 Service
  • 6 reviews 9.3/10 WiFi
  • 252 reviews 5.3/10 Comfort
  • 233 reviews 5.7/10 Cleanliness
  • 145 reviews 3.3/10 Amenities
  • 101 reviews 6.8/10 Breakfast

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