Mercure Rockhampton

Customer review rating (ALL Rating) 3.8/5 30 reviews

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Description

Hotel extras

  • Located in the heart of Rockhampton CBD adjacent to the Fitzroy River.

  • Well-equiped guest rooms provide views of the Fitzroy River and Rockhampton City

  • Hotel style rooms, all with balconies

  • Enjoy your Leisure time with Pool and Gym located on site.

  • 6 versatile conference spaces to create your ideal meeting or special event.

Our accommodation(s)

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Hotel location

Mercure Rockhampton

86 Victoria Parade
4700 ROCKHAMPTON
Australia

GPS:-23.3736, 150.5101

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Riverside Restaurant

Riverside Restaurant & Bar overlooks the beautiful Fitzroy River. Open for breakfast 7 days and dinner 6 days.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  30 reviews

TripAdvisor Rating  3.5/5  1,242 reviews

over prices

Customer review rating 1.5/5

Cameron B. Business - Confirmed reviews ALL

The room was not worth the $350.00 I paid for it The Mercure Mackay is 1000% a far better hotel and only 1/2 the price , I will not be using the Mercure Rockhampton ever again

Well located, clean

Customer review rating 4.0/5

Mir Families - Confirmed reviews ALL

Staff very helping, restaurant attached was beautiful

Tired and overpriced.disgraceful breakfast

Customer review rating 1.0/5

Margaret P. Couples - Confirmed reviews ALL

The room was a typical motel style plus a Riverview. Bathroom is old with shower over bath, unsafe for us seniors.The one lift is inadequate, Pool needs painting. Breakfast was appalling,No eggs left at 7.50am, 6 small dry bacon bits and 6 bits of tomato, there were plenty of mushrooms and mini sausage. The poor waitress said she would ask for more but by the time scrambled eggs arrived we were walking out. Duty manager eventually offered $20 refund for 1 of our 2 breakfasts.

Dissatisfied with pricing

Customer review rating 1.5/5

David C. Business - Confirmed reviews ALL

Platinum Accor Plus member travelling last minute for business (business owner). Was able to book a room directly at hotel after availability not showing on All app. Room rate (for a standard Queen Room) was $380 per night for a 2 night stay (totalling ~$760). I was later told this was discounted from ~$390 a night (2.5% discount) This was not a high demand period for Rockhampton and comparable 4 star multi-rise hotels were in a $190-$220 range when I checked online. Also very disappointed the Platinum member benefits were not provided on check in (no welcome pack in room, welcome drink vouchers, and had to request complimentary breakfast vouchers after check in). The oversight just was more annoying given the very high price already charged. Staff are always friendly at venue, and restaurant is great, but just really dissatisfied with this experience.

Easy location to find. Well maintained

Customer review rating 4.5/5

Christine Families - Confirmed reviews ALL

Helpful and friendly staff

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Other web-users rate our hotel

  • 159 reviews 8.1/10 Location
  • 266 reviews 5.7/10 Room
  • 137 reviews 7.7/10 Service
  • 133 reviews 5.3/10 Comfort
  • 92 reviews 5.3/10 Cleanliness
  • 63 reviews 2.8/10 Amenities
  • 59 reviews 2.5/10 Vibe
  • 56 reviews 6.9/10 Breakfast

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