Mercure Rockhampton

Customer review rating (ALL Rating) 3.8/5 156 reviews

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Mercure Rockhampton - Image 1
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86 Victoria Parade, 4700 ROCKHAMPTON, Australia

Description

Hotel extras

  • Located in the heart of Rockhampton CBD adjacent to the Fitzroy River.

  • Well-equiped guest rooms provide views of the Fitzroy River and Rockhampton City

  • Hotel style rooms, all with balconies

  • Enjoy your Leisure time with Pool and Gym located on site.

  • 6 versatile conference spaces to create your ideal meeting or special event.

Our accommodation(s)

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Hotel location

Mercure Rockhampton

86 Victoria Parade
4700 ROCKHAMPTON
Australia

GPS:-23.3736, 150.5101

Telephone
Fax +61 7 4927 1615

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Riverside Restaurant

Riverside Restaurant & Bar overlooks the beautiful Fitzroy River. Open for breakfast 7 days and dinner 6 days.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  156 reviews

TripAdvisor Rating  3.6/5  1,246 reviews

A comfortable stay.

TripAdvisor rating 5.0/5

GoPlaces45318527562 Friends getaway - TripAdvisor review

The hotel was located on Riverside with many good restaurants around it. The room was spacious, pillows were abundant and the beds were large. The breakfast buffet was cheap and perfect. The hotel staff were extremely hospitable. Check-out was easy and quick, and was assisted by Anjuta, a very friendly staff.

Nice stay

Customer review rating 4.5/5

Peter N. Couples - Confirmed reviews ALL

Room OK but is in the meantime requiring refurbishment. Staff very courteous and accommodating.

Should this hotel be branded Mercure.

Customer review rating 2.5/5

Ian Business - Confirmed reviews ALL

This is not the first time I have stayed here, more than likely it will be the last. Time for management to stand outside and take a good look in as the hotel is dirty and needs a good clean especially in the common areas, including windows, lifts etc. My room was not dusted properly as is the case in a lot of hotels these days and the carpets are clearly in need of a good clean.

great place to stay

Customer review rating 5.0/5

Malcolm W. Couples - Confirmed reviews ALL

Room was very nice plus the restaurant was great with good food and exceptional service

Horrible bed, bathroom in need of upgrade and aircon keeps you awake !

TripAdvisor rating 3.0/5

Windings Families - TripAdvisor review

The bed is horrible: mattress so soft you feel the springs, pillows without any hold or support, and the cover made in such a way that you cannot avoid to touch what previous guests have touched. Bathroom old and in dire need of an upgrade. Air condition so noisy that it keeps you awake.

Hi Windings, Thank you for your feedback. We appreciate you taking the time to let us know your thoughts. We understand that our hotel did not provide the experience you expected and are sorry to hear that you found the bed to be uncomfortable and the air conditioning to be noisy. Our reception is available 24 hours to assist with any issues which might arise and to help make your stay more comfortable, in this case with the noise in the air conditioning and uncomfortable bed, they could have relocated you to another room so you could get a restful nights sleep. Thank you for your valuable feedback and we hope you can visit us again. Kind regards, Shona Kapernick Duty Manager

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Other web-users rate our hotel

  • 182 reviews 7.2/10 Location
  • 349 reviews 5.2/10 Room
  • 188 reviews 7.3/10 Service
  • 173 reviews 4.5/10 Comfort
  • 131 reviews 4.7/10 Cleanliness
  • 82 reviews 2.7/10 Amenities
  • 68 reviews 6.4/10 Breakfast
  • 66 reviews 2/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.