Mercure Rockhampton

Cozy Hotel near the heart of the city, the reception manager Mel and her front desk staff are exceptional in attending to you're every needs. While Restaurant have delicious food my favourite there is their fried rice. The restaurant manager Crystal her team are worth coming back for as they attention to details are top of the game.

We stayed at Mercure Rockhampton for a very sad family gathering. The reception staff could not have been more helpful, obliging and caring. The welcome was warm and the efficiency exceptional. Our room was extremely well appointed, very clean and comfortable. Thank you.

Fresh decor, clean room with a balcony. Reception staff very helpful and happy. After reading many bad reviews from Jan and Feb we feel these reviews petty and untrue as the hotel was enjoyable to chill out and stay in. Could have had Foxtel though

I don’t think the cost of staying here is worth it compared to the many motels in Rockhampton. I have enjoyed many Mercure hotels at other various destinations and this would have to be one of the worse ones. The building is very outdated, and for all the guests and staff there is 1 elevator. I raise this because we had to wait 5 mins to try and get on the elevator as the cleaning staff were removing all the rubbish they had placed on the floor of the elevator to get it down from the rooms. When we got it, it smelt like a pub. I didn’t like the shower as the water pressure was ordinary and the shower head was crap. Trying to find a balance between hot and cold probably takes longer than actually having a shower. The bathroom ceiling is only 7ft high, so if you are tall good luck and I hope you don’t have knee issues. The staff were nice though and helpful. If I had to come back to Rocky for a night, I would probably look at staying at one of the motels. It would be cheaper and I would argue it would be if the same or better quality. Not worth the cost. Going to Quest Apartments today to spend the rest of the week in Rocky there. I am expecting that to be better.

We find the Mercure Rockhampton a very good hotel to stay at. The staff and facilities are excellent. The restaurant is top, great variety and fabulous food. Try the Katsu Chicken curry or the Wagu. Excellent.