Mercure Rockhampton

TripAdvisor rating 3.5/5 1,231 reviews

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ALLSAFE approved hotel

Hotel extras

  • Located in the heart of Rockhampton CBD adjacent to the Fitzroy River.

  • Well-equiped guest rooms provide views of the Fitzroy River and Rockhampton City

  • Hotel style rooms, all with balconies

  • Enjoy your Leisure time with Pool and Gym located on site.

  • 6 versatile conference spaces to create your ideal meeting or special event.

Our accommodation(s)

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Hotel location

Mercure Rockhampton

86 Victoria Parade

GPS:-23.3736, 150.5101

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms

Riverside Restaurant

Riverside Restaurant & Bar overlooks the beautiful Fitzroy River. Open for breakfast 7 days and dinner 6 days.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  3.5/5  1,231 reviews

My Mon- Wed Residence.

TripAdvisor rating 5.0/5

Orchid J TripAdvisor review

Cozy Hotel near the heart of the city, the reception manager Mel and her front desk staff are exceptional in attending to you're every needs. While Restaurant have delicious food my favourite there is their fried rice. The restaurant manager Crystal her team are worth coming back for as they attention to details are top of the game.

Dear Orchidrico, Thank you for taking the time to review your stay, and share this wonderful feedback on the team, the hotel and the restaurant. We appreciate the kind words and hope we can welcome you back again. Regards, Karley Beasy Hotel Manager

Rockhampton visit

TripAdvisor rating 5.0/5

David R Families - TripAdvisor review

We stayed at Mercure Rockhampton for a very sad family gathering. The reception staff could not have been more helpful, obliging and caring. The welcome was warm and the efficiency exceptional. Our room was extremely well appointed, very clean and comfortable. Thank you.

Dear David, Thank you for taking the time to review your stay. I am so pleased the team were able to make you feel so welcomed during a difficult time. I hope we see you again sometimes, under better circumstances. Regards, Karley Beasy Hotel Manager

Relaxing stay

TripAdvisor rating 4.0/5

Brent C TripAdvisor review

Fresh decor, clean room with a balcony. Reception staff very helpful and happy. After reading many bad reviews from Jan and Feb we feel these reviews petty and untrue as the hotel was enjoyable to chill out and stay in. Could have had Foxtel though

Dear Brent, Thank you for taking the time to review your stay. I am so pleased that you enjoyed your time with us and hope we can welcome you back again. Regards, Karley Beasy Hotel Manager

Lol, probably not again

TripAdvisor rating 3.0/5

Scodria Families - TripAdvisor review

I don’t think the cost of staying here is worth it compared to the many motels in Rockhampton. I have enjoyed many Mercure hotels at other various destinations and this would have to be one of the worse ones. The building is very outdated, and for all the guests and staff there is 1 elevator. I raise this because we had to wait 5 mins to try and get on the elevator as the cleaning staff were removing all the rubbish they had placed on the floor of the elevator to get it down from the rooms. When we got it, it smelt like a pub. I didn’t like the shower as the water pressure was ordinary and the shower head was crap. Trying to find a balance between hot and cold probably takes longer than actually having a shower. The bathroom ceiling is only 7ft high, so if you are tall good luck and I hope you don’t have knee issues. The staff were nice though and helpful. If I had to come back to Rocky for a night, I would probably look at staying at one of the motels. It would be cheaper and I would argue it would be if the same or better quality. Not worth the cost. Going to Quest Apartments today to spend the rest of the week in Rocky there. I am expecting that to be better.

Dear Scodria, Thank you for taking the time to review your stay with us. I do apologise that housekeeping have held the lift up for you to use. This has been addressed to ensure this does not happen again. Whilst we do only have one lift, there are only 8 floors to the hotel, so we do find that this is generally not an issue. Unfortunately, there is no feasible option to install a second lift for the few periods of time that there is a small wait time. I am sorry that there seems to be an issue with water pressure in the room. Our reception team are available 24 hours to assist with any issues which might arise and resolve these to ensure you have an enjoyable stay. We do have rooms with a walk in shower also, these are limited, but can be allocated on request for any guests with a preference or with mobility issues. I am so pleased to read that you found the staff to be nice and helpful. We do hope you choose to stay with us again in future. Regards, Karley Beasy Hotel Manager

Great Hotel

TripAdvisor rating 5.0/5

GregoryBBundaberg Business - TripAdvisor review

We find the Mercure Rockhampton a very good hotel to stay at. The staff and facilities are excellent. The restaurant is top, great variety and fabulous food. Try the Katsu Chicken curry or the Wagu. Excellent.

Dear GregoryBBundaberg, Thank you for taking the time to review your stay with us! I am so pleased you enjoyed your stay, and hope we see you again soon! Regards, Karley Beasy Hotel Manager

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Other web-users rate our hotel

  • 135 reviews 9/10 Location
  • 231 reviews 5.9/10 Room
  • 122 reviews 8.3/10 Service
  • 120 reviews 5.5/10 Comfort
  • 94 reviews 5.7/10 Cleanliness
  • 47 reviews 3.8/10 Amenities
  • 44 reviews 2.7/10 Vibe
  • 39 reviews 2.9/10 Value

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