Mondrian Cannes 5 stars

Customer review rating (ALL Rating) 4.7/5 783 reviews

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45 Boulevard De La croisette, 06400 CANNES, France

Description

Hotel extras

  • The only boutique hotel located in the heart of La Croisette

  • Rooms and Suites facing the sea

  • Hyde Beach wher modern style meets the charm of la dolce vita

  • The gardens of Mondrian Cannes, a 4000m² jewel at the heart of the event

  • Mr Nakamoto restaurant: modern cuisine with a vibrant Asian twist

Our accommodation(s)

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Hotel location

Mondrian Cannes

45 Boulevard De La croisette
06400 CANNES
France

GPS:43.5511322, 7.0244327

Telephone
Fax +33 4 93 68 97 45

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  783 reviews

Customer review rating 2.0/5

Jane D. Friends - Confirmed reviews ALL

My friends and I had a great visit. In general, the receptionist at check in, the concierge, and service at Mr. Nakamoto were excellent, as were the staff who helped us with our bags. We experienced a fire alarm the last night - likely set off by a guest smoking in one of the rooms - no big deal. HOWEVER, upon checkout, the staff member checking me out was incredibly rude - like I've not experienced such rudeness in 20 years of traveling, including stays at 3 star and 4 star hotels. He also made a mistake on my bill and overcharged us. Anyway, for this reason, I cannot justify staying here again which is a shame because I was planning to return to the area next year.

Customer review rating 5.0/5

Francois W. Families - Confirmed reviews ALL

Very beautiful hotel, top staff, thank you for the great room upgrade and beautiful view of the sea, we will come back!

Dear Guest, Thank you for your lovely review. We’re delighted you enjoyed the room upgrade, the sea view and the service from our team, especially the evening housekeeping team. We also appreciate your feedback on towel reuse as part of our sustainability efforts. We look forward to welcoming you and your family back to the Mondrian Cannes. The Mondrian Cannes team

Customer review rating 5.0/5

Joanna D. Families - Confirmed reviews ALL

Our third time staying at this hotel. We love the beautiful view, spacious luxury rooms and the friendly, helpful staff.

Dear Guest, Thank you for choosing to stay with us for the third time. We’re delighted you enjoyed the beautiful views, spacious rooms and warm, helpful service from our team. We look forward to welcoming you and your family back to the Mondrian Cannes. The Mondrian Cannes Team

Customer review rating 4.0/5

Ana B. Friends - Confirmed reviews ALL

Dear Hotel Team, I don’t usually write reviews, and this time I initially wanted to leave my feedback directly on Booking.com. However, I have decided to share it with you privately instead, as I believe it is important for you to be aware of my experience. I chose your hotel specifically because it was my birthday. I had visited your city before but had never stayed overnight, and I wanted to treat myself to something special for the occasion. Before my arrival, I contacted the hotel twice to let you know that I would be celebrating my birthday. I received replies to both messages, so I was disappointed that there was not even a verbal birthday wish during my stay. I wasn’t expecting anything extravagant, but a small gesture or even a simple birthday greeting would have meant a lot to me. Unfortunately, this was not the main issue. I arrived late and was informed at reception that I was required to leave a €600 deposit. I had not seen this information beforehand and was not prepared for such an unexpected additional expense. When I asked why this was necessary, I was told that the information was available. I explained my situation, and the deposit was reduced to €300. However, during this conversation, I was told, “We will keep an eye on you.” I found this comment extremely unpleasant and humiliating. It made me feel as though I was being treated with suspicion, despite having done absolutely nothing wrong. I understand that hotels have policies and security procedures, but the way this situation was handled felt deeply inappropriate and unwelcoming. By that point, my mood had already been ruined. I had chosen your hotel to celebrate a special occasion and enjoy a lovely birthday, but instead, I began my stay feeling uncomfortable and humiliated. When I entered the room, there was nothing to acknowledge the occasion. I had hoped for even a small gesture, such as a birthday card, especially since I had informed the hotel about my birthday twice in advance. I had also requested a room with a bed suitable for two people, as I was travelling with my best friend. Although we were given a room with a large bed, by that point I had already lost the enthusiasm to ask for anything further or raise additional concerns. The room overlooked the car park, which in itself was not a major issue. However, when I opened the curtains because I enjoy having plenty of natural light, I noticed that the window was extremely dirty. I honestly did not expect to see such dirty windows in a hotel of this standard. To be fair, the hotel itself is beautiful, and the staff were generally very pleasant. My disappointment is primarily related to the interaction at reception and the way I was made to feel during what should have been a happy and memorable occasion. I am sharing this feedback privately because I hope it will be taken constructively. Please consider how such situations are handled in the future. Hotel policies can be explained firmly while still treating guests with respect and making them feel welcome. I chose your hotel because I wanted to make my birthday special. Unfortunately, my experience at reception overshadowed the entire occasion, and that is what I will remember most about my stay. I hope you will take this feedback into consideration. King regards, A disappointed guest

Dear Ms. B., Thank you for taking the time to share your feedback with us. We sincerely regret that your stay, which you had chosen to celebrate such a special occasion, did not meet your expectations. Please accept our apologies for the disappointment you experienced upon arrival. We are particularly concerned to learn how the interaction regarding the deposit made you feel. While our hotel policies for the deposit procedures are in place for legitimate reasons as all 5 star hotels around the world, they should always be communicated with courtesy, professionalism and respect. The words you describe are certainly not reflective of the welcoming experience we strive to offer our guests, and we will address your feedback to our Front Office Manager. We are equally sorry that we did not acknowledge your birthday, despite your having informed us in advance. We understand how even a simple birthday greeting or thoughtful gesture could have made your stay more memorable, and we regret missing this opportunity to make you feel special. We also take note of your comments regarding the cleanliness of the window and will share them with our housekeeping team for follow-up very quickly. Thank you for highlighting both the positive aspects of our hotel and the areas where we need to improve. Your feedback is valuable to us and really constructive, and we will take it into consideration as we continue working to provide every guest with a welcoming and memorable experience. We sincerely regret that we fell short on an occasion that was so important to you, and we hope to have the opportunity to restore your confidence in our hotel in the future and once again we thank you for your constructive feedback done on a private way and not on Booking.com or others websites. If you reconsider to stay with us at the Mondrian Cannes in the future, we put already a note on your profile to pamper you with some vip amenities. Mondrian Cannes Team

Customer review rating 2.5/5

Joanne M. Couples - Confirmed reviews ALL

Check was good, room was lovely, although not keen on a separate toilet with no sink in there to wash your hands. However the breakfast staff made no eye contact with you, you had to ask for tea/coffee, ask for eggs to be cooked, ask for refills, ask for sal and pepper the list goes on. Also the spoons in the cooked food were caked with dried cold food on them, very poor standard, and not really a very good selection compared to other hotels we have stayed in in Cannes

Dear Guest, Thank you for sharing your feedback. While we’re pleased you enjoyed the room and our location, we’re sincerely sorry that the breakfast service and selection fell short of your expectations. Having to repeatedly ask for drinks, freshly prepared eggs and refills is disappointing, and the condition of the serving spoons you describe does not meet the standards we strive to uphold. We’ve shared your comments with the team for review. We also appreciate your feedback about the separate toilet without a sink and understand your concern. Please accept our apologies for the aspects of your stay that let you down. The Mondrian Cannes Team

Other web-users rate our hotel

  • 348 reviews 9.6/10 Location
  • 459 reviews 9.1/10 Room
  • 617 reviews 8.7/10 Service
  • 197 reviews 8.5/10 Comfort
  • 183 reviews 9.5/10 Vibe
  • 151 reviews 8.5/10 Breakfast
  • 147 reviews 8.4/10 Amenities
  • 126 reviews 8.7/10 Food

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