TripAdvisor rating 3.5/5 962 reviews
ibis budget Singapore Ruby
10 Lorong 20 Geylang
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ibis budget Singapore Ruby features 168 rooms overlooking Singapore. Each room features all the essentials for an enjoyable stay
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The hotel was closed!
TripAdvisor rating 1.0/5
Juan Pablo R Couples - TripAdvisor review
We arrived at the hotel after a long day. To our surprise, the hotel was suddenly transformed into a quarantine hotel and closed to guests. Although we had a pre-paid reservation, no one informed us about it or provide solutions in advance. The security guard was skeptic in the beginning but finally he agreed to call someone from inside who redirected us to another hotel. One of the reasons why we selected this hotel was its proximity to the MRT in direction of the airport. This was not the case for the hotel they sent us. Also, when we arrived to the new hotel (fortunately the taxi was paid by them) it took around 15 minutes until the "system" allowed us to check in.
Dear Juan, We sincerely apologise for the inconvenience casued by the change of hotel. The hotel received short notice that it had to be converted to a quarantine hotel to serve the community. Joo Chiat is within the same locality as the hotel that you had booked. We hope that this experience does not keep you from staying with us again and we look forward to welcoming you back in the near future. Warm Regards, Stanley Guest Relations Executive
TripAdvisor rating 4.0/5
natkrittaphu Couples - TripAdvisor review
Good Location and Good Service. Convenient to go anywhere by bus or MRT(walk 8-10 min). Around hotel have a store and food center. Hotel have a cooler hot&cold water and coffee/tea for guest at lobby.
Dear Natkrittaphu, We are delighted you had a great time staying with us. The Hotel Team is heartened to hear that your stay was an impeccable one, from the location of the hotel to the services of the staff. Please stay with us again the next time you visit Singapore. Warm Regards, Thaddaeus Guest Experience Executive
Great Staff but not that clean
TripAdvisor rating 2.0/5
tapestretic Solo travel - TripAdvisor review
Pros: Location is good, There's a lot to eat in Geyland. Hi Banh Mi does amazing fried bananas. The staff were friendly and available 24hrs Negatives: Rather unclean. There was a thick layer of dust above the headboard. There was also a lot of dust and a dead roach under the bed. Almost all of the linens had a stain on them. Everything else was well cleaned, but the dust triggered my allergies and I had a horrible stay until I worked out it needed to be cleaned. Ibis Pearl was cleaner (though there was a layer of dust on the tv) In my room there was no soap next to the hand basin, only in the shower/toilet. So if you wanted to wash your hands you had to go into the wet room to get soap. I asked reception for a bar of soap but they didn't have any to offer, this seems like a pretty bad oversight. The room felt rather small compared to a similar room at ibis pearl, though the desk here faced out the window which was nice
Dear Andrew, thank you for your valuable feedback. We will remind our room attendents to ensure that headboards are clean. It is heartening to hear that our location and service had met your expectations and we look forward to welcoming you back for another better stay! Warm Regards, Stanley Guest Relations Executive
Very rude and aggressive night staff who had tried to con me and I suspect she is a bit racist.
TripAdvisor rating 1.0/5
Jonthedon78 Solo travel - TripAdvisor review
Incredibly rude (and possibly racist) night staff who tried to increase the price by $30 because I walked in from a late flight at 2am and was looking for somewhere to sleep before my connecting flight the next day. Her attitude was so bad and unhelpful and she had told me to leave the premises before I could even call a taxi. She was very aggressive, swore at me and made me feel so unwelcome I left. Maybe the day staff are better but AVOID AT ALL COSTS IF ARRIVING AT NIGHT. Possibly the rudest most inhospitable person in the whole of Singapore works here at night. Wouldn't even stay here at half the price offered let alone $30 more that this woman tried to con from me because of how bad the hospitality is.
Nice budget hotel
TripAdvisor rating 4.0/5
cycruz18 Families - TripAdvisor review
Stayed with my family while on vacation in Singapore. Hotel was nice. Good location and accommodating staffs. Rooms are nice and clean. We enjoyed our stay here while were on Singapore. I hoope to come back soon after the pamdemic.
Dear Cycruz18, Thank you for choosing ibis budget Singapore Ruby as your preferred accommodation choice here in Singapore! We are delighted to hear that the service of our team was one of the highlights of your stay with us. It is always great to learn that our efforts contribute to a positive experience for our guests. Many guests had also enjoyed staying with us, for the hotel is conveniently located near the city area and it is also within walking distance to the subway station, Aljunied MRT Station. Additionally, the bus stop is a two minute's walk, whereby guests can board the many bus services that travel into the city area and the various attraction sites around the island. Thank you for sharing your positive experience with the rest of the travellers. We can’t wait to welcome you back for another memorable stay and to delight you with our ibis Hotel hospitality! Regards, Jack Chee Senior Customer Relations Manager
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price