ibis Styles Singapore On Macpherson 3 stars

Customer review rating (ALL Rating) 3.8/5 769 reviews

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Description

Hotel extras

  • Stylish, colourful, and sleek cruise ship like exterior

  • 298 rooms with signature-design furniture

  • 25m freeform pool, which complements the restaurant and bar

  • A modern gym that overlooks the pool and MacPherson Rd

  • Located near Geylang Serai Market and Food Centre

Our accommodation(s)

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Hotel location

ibis Styles Singapore On Macpherson

401 Macpherson Road, Corner Of Macpherson And, Aljunied Road
368125 SINGAPORE
Singapore

GPS:1.331718, 103.879274

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property

Chat & Chow Poolside Cafe

The pool bar is adjacent to the restaurant. It serves a wide variety of cocktails, drinks and main courses throughout the day. The perfect place to unwind after a hectic day in Singapore

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  769 reviews

TripAdvisor Rating  3.6/5  927 reviews

Not good enough! So disappointed and should have booked elsewhere!

TripAdvisor rating 3.0/5

lyndy23 TripAdvisor review

Could be much, much better! Some staff are helpful, others are dismissive. Checked in by Hairi who was very efficient and happy to accommodate my room request. Then it was all downhill. Went to level 4 for breakfast and was overcharged as being a walk in, not the guest rate. Even though I was asked my room number? Finally after my query about a higher charge than quoted by front desk, the charge was corrected. Service charge for a buffet??No service! Breakfast is basic by International standards. No bacon, runny scrambled eggs, undercooked sausages etc. etc. We were quoted $S59 ++ for Christmas lunch and the menu is most unimpressive. Lots of better food 300m away. Room cleaning is every second day. Why? Towels are wet and at 5:45pm our room has still not been cleaned. Noisy teenagers in the pool on weekends are part of regular tour groups accommodated at this hotel. I was informed that individual guests needs are secondary to the tour groups. By a female dressed with a head covering. We will not be returning to this hotel. Ibis generally provided good value for the 300 room nights I book, every year, but this hotel has been a major disappointment to me. Sound carries from room to room and other guest’s conversations can be clearly heard. Not good enough to be an Ibis Styles!

Customer review rating 3.5/5

Shradha D. Business - Confirmed reviews ALL

I ordered burger which was not good quality of food served needs improvement Breakfast could have better veg option

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We truly appreciate your comments, as they help us identify areas where we can improve our guest experience. We are sorry to hear that the food quality, particularly the burger, did not meet your expectations. Your feedback has been shared with our culinary team for review, as we continuously work to improve both quality and consistency. We also note your suggestion regarding more vegetarian options at breakfast, which we will take into consideration for future menu planning. Regarding drinking water, we understand the inconvenience of having to refill the jug from designated locations. Your suggestion to have pre-filled water jugs in the room has been noted and will be reviewed by our management team as part of our ongoing efforts to enhance guest comfort while maintaining our sustainability practices. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a more satisfying experience in the future. Warmest Regards Ragini Devi (Ms) General Manager ibis Styles Singapore on Macpherson

Customer review rating 4.5/5

Ricky M. Business - Confirmed reviews ALL

Very friendly staff, clean rooms and would definitely recommend to stay here.

Dear Valued Guest, Thank you for your kind review. We’re pleased to hear that our location suited your needs and that you enjoyed your stay with us. It’s wonderful to know that you found our rooms clean and our staff friendly—your recommendation truly means a lot to us. We also appreciate your feedback regarding the food offerings and will continue to review ways to enhance variety for our guests. We look forward to welcoming you back again soon. Warmest Regards Ragini Devi (Ms) General Manager ibis Styles Singapore on Macpherson

Customer review rating 4.5/5

Jean-yves C. Solo - Confirmed reviews ALL

Just a quick stay (1 night) before I fly back home after 2 weeks in Singapore for business. Always a pleasure to be back in this hotel. Nice friendly staff, good location for me.

Dear Valued Guest, Thank you for taking the time to share your experience with us. We’re delighted to hear that your transition stay was comfortable and that you continue to enjoy returning to our hotel. We truly appreciate your kind words about our reception and restaurant teams, as well as your positive feedback on the cleanliness of the room and overall comfort. It’s also wonderful to know that you noticed and valued our efforts toward sustainability by not changing towels unnecessarily—your encouragement means a great deal to us. We’re glad our location suited your needs during your business trip, and we hope to continue being your preferred choice whenever you’re in Singapore. Warmest Regards Ragini Devi (Ms) General Manager ibis Styles Singapore on Macpherson

Customer review rating 3.5/5

Florence F. Families - Confirmed reviews ALL

Location is ok. I think the rooms upkeep can be improved.

Dear Valued Guest, Thank you for taking the time to share your feedback. We’re glad to hear that you found the location convenient and that your stay was generally acceptable. We sincerely apologize that the room upkeep did not meet your expectations. Please be assured that your comments have been shared with our housekeeping and maintenance teams, as we continuously work to improve room conditions and overall guest comfort. We truly appreciate your feedback, as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back and provide you with a better experience in the future. Warmest Regards Ragini Devi (Ms) General Manager ibis Styles Singapore on Macpherson

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Other web-users rate our hotel

  • 729 reviews 6.9/10 Location
  • 1,192 reviews 5.3/10 Room
  • 957 reviews 7.7/10 Service
  • 28 reviews 7.3/10 WiFi
  • 584 reviews 5.2/10 Cleanliness
  • 313 reviews 6.8/10 Breakfast
  • 165 reviews 8.7/10 Pool
  • 19 reviews 3/10 Bar

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