ibis Styles Singapore On Macpherson 3 stars

Customer review rating (ALL Rating) 3.6/5 108 reviews

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Description

Hotel extras

  • Stylish, colourful, and sleek cruise ship like exterior

  • 298 rooms with signature-design furniture

  • 25m freeform pool, which complements the restaurant and bar

  • A modern gym that overlooks the pool and MacPherson Rd

  • Located near Geylang Serai Market and Food Centre

Our accommodation(s)

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Hotel location

ibis Styles Singapore On Macpherson

401 Macpherson Road, Corner Of Macpherson And, Aljunied Road
368125 SINGAPORE
Singapore

GPS:1.331718, 103.879274

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Chat & Chow Poolside Cafe

The pool bar is adjacent to the restaurant. It serves a wide variety of cocktails, drinks and main courses throughout the day. The perfect place to unwind after a hectic day in Singapore

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.6/5  108 reviews

TripAdvisor Rating  3.5/5  795 reviews

Complementary

TripAdvisor rating 5.0/5

Traveler14851889813 Families - TripAdvisor review

Ibis Styles Singapore on MacPherson offers a stylish and affordable stay, ideal for both business and leisure travelers. The hotel features modern, colorful rooms equipped with essential amenities, including free Wi-Fi, flat-screen TVs, and comfortable bedding. The compact design maximizes space, providing a cozy and functional environment. The hotel's location is a bit away from the city center, but a complimentary shuttle service to nearby MRT stations and shopping malls makes it easy to access key attractions. The on-site restaurant, Chat & Chow, serves a decent variety of international and local dishes, and the buffet breakfast is a convenient start to the day. Guests can enjoy the outdoor swimming pool and a well-equipped fitness center, adding to the overall appeal. The staff is friendly and helpful, ensuring a pleasant stay. While the rooms might feel small for some, the vibrant decor and thoughtful layout make up for it.

Dear Guest, Thank you for taking the time to share your feedback. We are delighted to hear that our staff provided warm and attentive service even in the early morning hours. We appreciate your feedback and will look into ways to improve this aspect of our service to enhance our guests' comfort. Thank you for your kind words and for staying with us. We look forward to welcoming you back in the future. Warm regards,         Ragini Devi (Ms)          General Manager          Ibis Styles Singapore on Macpherson

Excellent position for a very quick stay

Customer review rating 4.5/5

Chris Couples - Confirmed reviews ALL

Check in staff were very efficient. Staff in restaurant were very helpful. Room was space efficient.

Dear Chris, Thank you for your kind feedback. We are delighted to hear that you found our location excellent for a quick stay and appreciated the efficiency of our check-in staff and the helpfulness of our restaurant team. We're glad the room met your needs and was space efficient. Your satisfaction is important to us, and we look forward to welcoming you back for another pleasant stay. Warm regards,        Ragini Devi (Ms)         General Manager         Ibis Styles Singapore on Macpherson

Enjoyable Stay

Customer review rating 5.0/5

Henry L. Couples - Confirmed reviews ALL

We came with no expectations to try out this Ibis-Styles @ Macpherson. We left entirely charmed. There is soul, there is life, in this seemingly hard concrete fortress. The people factor came through very quickly and clearly from the moment we walked into the Reception area. Check in was so swift and cool - no dilly-dallying. We were expected. Our 8th floor room was ready for us. So was the restaurant team. Executive Chef George was there, all too eager to pamper us with his signature dishes. His nan was tops - so good, we repeated three orders in our time there. Breakfast was also enjoyable. Despite the numbers, there were always seats for us. And, tip-top service attention. We have but all good praises for this outstanding Ibis-Styles - one that AccorPlus can be proud of. Encore, GM Shamila. 😊

Dear Henry, Thank you so much for your wonderful review! We are thrilled to hear that your stay at Ibis-Styles @ Macpherson was such a charming experience. We take great pride in providing a warm and welcoming atmosphere, and it is delightful to know that our team made a positive impression from the moment you arrived. We're glad that the check-in process was swift and seamless, and that your room was ready for you. It is also fantastic to hear that you enjoyed the dining experiences, especially the exceptional service from Executive Chef George and his team. We will certainly pass along your compliments to him and the rest of our staff. Your kind words and praises mean a lot to us, and we are proud to be an Ibis-Styles hotel that lives up to the AccorPlus standards. We look forward to welcoming you back for another outstanding stay. Warm regards, Ragini Devi (Ms)  General Manager  Ibis Styles Singapore on Macpherson

Customer review rating 3.0/5

Aileen D. Families - Confirmed reviews ALL

Love the place,we had connecting room with my families .but our room with two kids there is a pole in the middle we could hardly move inside but that's not a big issue . I was disappointed only the staff at the power,because we stayed there for one week with free breakfast .I asked one chef if it is possible to have pouch egg one morning so not always scramble egg every morning Because am not fan of boiled egg. And older chef said it is possible my request just need to let them know,when I arrived one morning I approached the chef if I can have pouch egg that morning,he is very straight forward that NO this is buffet just eat what's in there,I do understand working in a busy place like that . Didn't realise there was a play room for the kids,one morning door was open so kids went there and had little play,so the next day after breakfast kids expect to have a little play after they had breakfast while we still having a breakfast,so I approached one staff if it is possible for the kids to have a play .He just responsed only that no play room,i didn't expect his replied didn't even bothered to tell me if there is only a day to open the play room or I need to pay also . We went there for holiday to enjoy,I was gonna ask reception about that matter but didn't get much chance because everyone gets busy. Hopefully this can help to improve what I experienced!

Dear Aileen, Thank you for taking the time to share your detailed feedback with us. We are glad to hear that you loved the connecting rooms and enjoyed your stay overall. However, we apologize for the inconvenience and disappointment you experienced with some aspects of our service. We regret that the room layout with the pole posed a challenge for your family. Your comments are duly noted, and we will review how we can improve the comfort and functionality of our rooms. Regarding your experience at the breakfast buffet, we apologize for the misunderstanding and for any frustration caused by the response from our chefs. We strive to accommodate guest preferences whenever possible, and we will address this issue with our team to ensure clearer communication and better service in the future. Additionally, we apologize for the confusion regarding the availability of the playroom for your kids. We will work on better informing our guests about the facilities and their availability. Your feedback is invaluable to us, and we appreciate your suggestions for improvement. We hope to have the opportunity to welcome you back and provide a more enjoyable and seamless experience. Warm regards, Ragini Devi (Ms) General Manager Ibis Styles Singapore on Macpherson

5

Customer review rating 4.5/5

Bhanu P. S. Families - Confirmed reviews ALL

Basically when I booked the room I was showing 3 single beds as we were 03 adults, but we were given 01 double bed and 01 double cot. It was painful. Moreover there was no pauset in bathroom and washbasin was in the room. Room was tiny and place to keep bags and clothes. And food was pathetic, every day same food. Not a good experience. Will not recommend ur hotel again.

Dear Banu, Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you encountered during your stay. We regret the inconvenience caused by the bed arrangement not meeting your expectations. It is disappointing to hear that the room size and layout, as well as the absence of a pauset in the bathroom, did not provide the comfort you deserved. Additionally, we apologize for the lack of variety in the food and the overall quality of your dining experience. We take your comments seriously and will address these concerns with our team to make necessary improvements. Your feedback is invaluable as it helps us to enhance our services and facilities for all our guests. We understand your frustration and regret that we did not meet your expectations. Thank you for bringing these matters to our attention. Warm regards, Ragini Devi (Ms) General Manager Ibis Styles Singapore on Macpherson

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Other web-users rate our hotel

  • 695 reviews 6.2/10 Location
  • 1,143 reviews 5/10 Room
  • 874 reviews 6.5/10 Service
  • 35 reviews 6.9/10 WiFi
  • 529 reviews 5.5/10 Cleanliness
  • 352 reviews 6.8/10 Breakfast
  • 205 reviews 6.1/10 Food
  • 146 reviews 9/10 Pool

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