ibis Styles Singapore On Macpherson 3 stars

Customer review rating (ALL Rating) 3.8/5 822 reviews

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401 Macpherson Road, Corner Of Macpherson And, Aljunied Road, 368125 SINGAPORE, Singapore

Description

Hotel extras

  • Stylish, colourful, and sleek cruise ship like exterior

  • 298 rooms with signature-design furniture

  • 25m freeform pool, which complements the restaurant and bar

  • A modern gym that overlooks the pool and MacPherson Rd

  • Located near Geylang Serai Market and Food Centre

Our accommodation(s)

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Hotel location

ibis Styles Singapore On Macpherson

401 Macpherson Road, Corner Of Macpherson And, Aljunied Road
368125 SINGAPORE
Singapore

GPS:1.331718, 103.879274

Telephone
Fax +65 6822 6828

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property

Chat & Chow Poolside Cafe

The pool bar is adjacent to the restaurant. It serves a wide variety of cocktails, drinks and main courses throughout the day. The perfect place to unwind after a hectic day in Singapore

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  822 reviews

TripAdvisor Rating  3.6/5  936 reviews

Customer review rating 3.0/5

Gaurav G. Business - Confirmed reviews ALL

I did find cockroaches in my room and in washroom, the breakfast was below average.

Dear Gaurav, Thank you for taking the time to share your feedback with us. We note your comments regarding hygiene and breakfast. The presence of cockroaches in the room is not in line with our standards, and this feedback has been shared with our housekeeping and pest control teams for immediate review and follow-up. Your remarks on the breakfast quality have also been noted and will be conveyed to our culinary team for improvement. Thank you for your feedback. It is valuable in helping us enhance our service and facilities. Warmest Regards Ragini Devi (Ms) General Manager ibis Styles Singapore on Macpherson

Customer review rating 3.5/5

Foo Y. S. Families - Confirmed reviews ALL

Sad that I was not able to check in accessible as per my special request made more than 2 weeks before my stay. During my check-in day, your lift lobby was extremely rowdy & chaotic, some guest were pushing me around when I was checking in at your reception counter.

Dear Valued Guest, Thank you for taking the time to share your experience with us. We truly appreciate your detailed feedback. We understand how important it was for you to have an accessible room, especially when travelling with a person with disability (PWD). Not being able to secure the requested accessible room despite making the request more than two weeks in advance is understandably disappointing. Your feedback regarding the narrow walkway and difficulty for wheelchair access and shower use has been taken seriously and shared with our management team for review and improvement. We also acknowledge your comments about the chaotic situation at the lift lobby and reception area during check-in. Your suggestion to better manage group check-ins separately from individual guests is valuable and will be considered as we review our crowd management and guest flow procedures. At the same time, we appreciate your recognition of our staff who assisted with your towel request despite the challenging situation. Your comments help us identify areas that require improvement while also encouraging our team. Thank you again for your honest feedback. We value your input and will continue working towards providing a more inclusive, organized, and comfortable experience for all our guests. Warmest Regards Ragini Devi (Ms) General Manager ibis Styles Singapore on Macpherson

Customer review rating 2.5/5

Niraj G. Families - Confirmed reviews ALL

The Rooms are not designed properly and has not made of space. The toilet is weird with the wash basin directly in the room and no separation. The lobby is cramped up. The Breakfast Buffet was ok and the staff was friendly.

Dear Niraj, Thank you for taking the time to share your feedback with us. We appreciate your comments regarding the breakfast buffet and the friendliness of our staff. We’re glad that these aspects of your stay were positive. We understand your concerns about the room layout, lobby space, and location. Our rooms are designed in line with standard Singapore sizing and feature a unique layout concept, which may feel unconventional to some guests. While our hotel is located slightly away from the city centre, we do offer a complimentary one-way shuttle service daily at 11:00 a.m. to Paya Lebar Quarter (PLQ Mall), as well as shuttle services to Tai Seng, Mattar, and Woodleigh MRT stations at minimal charges, to help make travelling more convenient. Thank you once again for your honest feedback. Your comments are valuable in helping us improve our guest experience. Warmest Regards Ragini Devi (Ms) General Manager ibis Styles Singapore on Macpherson

Fantastic Restaurant & Staff, Average Rooms

TripAdvisor rating 4.0/5

Vincent C TripAdvisor review

Overall, ibis Styles Singapore MacPherson delivers a pleasant stay with excellent service, though the rooms could benefit from a refresh. Like many reviews online mention, the hotel is known for its friendly staff, clean environment and lively restaurant and I can agree with that. Upon check-in, I noticed that the sheer blind in my original room was not functioning properly. I immediately informed the receptionist and to their credit, they promptly arranged a room change. The replacement room was an intermediate, slightly smaller room but everything was in working order, which I appreciated functionality matters more to me. One personal observation: the room colour theme feels very youthful with strong orange and red tones. It might appeal to younger guests but I personally found it a bit unusual and slightly overwhelming for a hotel room. The highlight of my stay was definitely Level 4’s Chat & Chow restaurant. It’s consistently busy which speaks volumes. The staff there are fantastic, helpful, friendly and approachable. What impressed me most is that both the morning and evening teams maintain the same positive attitude despite being different staff members. Well done to the team. This is honestly the main reason I’m giving a 4-star rating. Location-wise, it’s acceptable but requires some walking. You’ll need to walk to Mattar MRT (Downtown Line) or take a bus to Aljunied MRT (East-West Line). It’s suitable for guests who don’t mind walking or using buses. The gym is small but the equipment is adequate for a basic workout and well maintained. The pool is also on the smaller side especially noticeable when many guests are using it at the same time. As an Accor member, I do feel that Accor Group should consider refurbishing the rooms soon to keep up with the expectations of loyal members and to match the strong service standards provided by the staff. Final verdict: Great service, excellent restaurant team, and decent facilities but room upgrades would elevate the overall experience significantly.

Dear Vincent, Thank you very much for taking the time to share such a thoughtful and detailed review of your stay with us. We’re delighted to hear that you enjoyed a pleasant experience overall and that our friendly staff, clean environment, and Chat & Chow restaurant at Level 4 stood out during your visit. Your kind recognition of our restaurant team—both morning and evening shifts—is truly appreciated and will be shared with them as encouragement. We’re also glad that our Front Office team was able to promptly arrange a room change when you highlighted the issue with the sheer blind. We appreciate your honest observations regarding the room size, colour theme, and overall room condition. Your feedback about the design and the suggestion for room refurbishment, especially from an Accor member’s perspective, are valuable and have been noted for management’s review. We also acknowledge your comments on the gym and pool size, as well as the location and accessibility. Thank you once again for your balanced and constructive feedback. It is truly helpful in guiding our ongoing improvements. We’re grateful for your support and hope to welcome you back again in the future for an even better experience. Warmest Regards Ragini Devi (Ms) General Manager ibis Styles Singapore on Macpherson

Customer review rating 5.0/5

Anthony T. D. M. G. E. -. S. Business - Confirmed reviews ALL

Nice view with the pool

Dear Anthony, Thank you very much for your kind feedback. We’re delighted to hear that you had a clean and relaxing stay, enjoyed the nice pool view, and found the room setup and bed comfortable. It’s also wonderful to know that our staff made a positive impression with their friendliness. Thank you for your encouragement — it truly means a lot to our team. We look forward to welcoming you back again in the future. Warmest Regards Ragini Devi (Ms) General Manager ibis Styles Singapore on Macpherson

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Other web-users rate our hotel

  • 733 reviews 6.9/10 Location
  • 1,195 reviews 5.6/10 Room
  • 973 reviews 7.9/10 Service
  • 31 reviews 7.6/10 WiFi
  • 592 reviews 5.3/10 Cleanliness
  • 301 reviews 7/10 Breakfast
  • 229 reviews 6.9/10 Food
  • 176 reviews 8.7/10 Pool

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