ibis Styles Singapore On Macpherson 3 stars

Customer review rating (ALL Rating) 3.8/5 851 reviews

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401 Macpherson Road, Corner Of Macpherson And, Aljunied Road, 368125 SINGAPORE, Singapore

Description

Hotel extras

  • Stylish, colourful, and sleek cruise ship like exterior

  • 298 rooms with signature-design furniture

  • 25m freeform pool, which complements the restaurant and bar

  • A modern gym that overlooks the pool and MacPherson Rd

  • Located near Geylang Serai Market and Food Centre

Our accommodation(s)

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Hotel location

ibis Styles Singapore On Macpherson

401 Macpherson Road, Corner Of Macpherson And, Aljunied Road
368125 SINGAPORE
Singapore

GPS:1.331718, 103.879274

Telephone
Fax +65 6822 6828

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property

Chat & Chow Poolside Cafe

The pool bar is adjacent to the restaurant. It serves a wide variety of cocktails, drinks and main courses throughout the day. The perfect place to unwind after a hectic day in Singapore

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  851 reviews

Customer review rating 1.5/5

Cheng Y. L. Solo - Confirmed reviews ALL

The reception was soso, the sofa next to the lift was blocking the lift button. Lift was small and the fire escape door is locked, this result in long peak hour queue waiting to exit the hotel. Level 4 was supposed to be amenity with pool and food with view, but the part with view was replaced as diswashing collection center. The location was bad but cant be solved. But at least the room was clean

Dear Cheng Y. L., Thank you for taking the time to share your detailed feedback. It is disappointing to learn that certain aspects of your stay fell below your expectations based on what you saw online. Your comments regarding the reception experience, sofa placement near the lift, elevator capacity during peak hours, and staircase access have been noted and shared with the relevant teams for operational review. Regarding Level 4, it is designed as a shared amenity space combining dining and leisure facilities. Your observation about the view area setup has been recorded for internal assessment to ensure guest comfort and presentation remain a priority. We understand that location may not suit every traveler’s needs. To assist with accessibility, we provide a complimentary one-way shuttle service to Tai Seng MRT daily at 11:00 a.m. and 2:00 p.m. (first come, first served), as well as shuttle services to Mattar MRT and Woodleigh MRT at minimal charges. We appreciate your recognition that the room was clean and that our dining staff delivered excellent service. Your feedback regarding the reception experience has also been noted for improvement. Should you require any assistance during your stay, guests are welcome to dial 0 or approach any of our dedicated Front Office team at the counter. Thank you again for your feedback, which helps us review and enhance the overall guest experience. Warmest Regards Ragini Devi (Ms) General Manager ibis Styles Singapore on Macpherson

Customer review rating 5.0/5

Karielly R. D. S. Friends - Confirmed reviews ALL

An incredible experience, I wish to return to the hotel. It was a month of great comfort and excellence, the food was super tasty, everything was perfect.

Dear Karielly, Thank you very much for your heartfelt and wonderful feedback. We are truly delighted to hear that your one-month stay with us was filled with comfort, excellence, and memorable experiences. It means so much to know that you found the team welcoming and polite, the food super tasty, and the overall experience incredible. A special thank you for mentioning Ron, Balan, Mona, Jhoe, and the rest of our team. Your kind words will certainly be shared with them — they will be deeply touched to know they made such a positive impact on your stay. We are honoured by your description of our hotel as 5-star in quality and service. Your satisfaction is the greatest reward for our team’s dedication. We look forward to welcoming you back again for another wonderful stay. You will always be welcome with us. Warmest Regards Ragini Devi (Ms) General Manager ibis Styles Singapore on Macpherson

Customer review rating 4.0/5

Skye F. Friends - Confirmed reviews ALL

I stayed here for about three weeks for a school program and my stay was great the whole time. I had a small issue halfway through my stay with my room, but the staff was so kind and immediately let me change rooms. Both beds were extremely comfortable and was a highlight- I slept better than I had in ages. The restaurant was also great. I never had breakfast there, but the dinner menu has a great selection and all allergens clearly listed. Every meal I had was tasty! The pool was great, a bit smaller than some of the pictures let on, but still a great size and the vibes were wonderful. I don’t think it’s heated, but it doesn’t need it. Refreshing and clean and fun!

Dear Skye, Thank you so much for sharing such a detailed and wonderful review of your three-week stay with us. We’re delighted to hear that you had an incredibly comfy stay and that our team was able to assist promptly when you needed a room change. It’s especially great to know that the beds were a highlight and that you were able to rest so well during your school program — that truly means a lot to us. Thank you for clarifying that your restaurant recommendation applies to our Level 4 restaurant, Chat & Chow at ibis Styles Singapore MacPherson. We’re thrilled to hear that you enjoyed the dinner menu, appreciated the clearly listed allergens, and found every meal tasty. Your feedback will certainly be shared with the restaurant team. We’re also glad you enjoyed the pool atmosphere and found it refreshing and clean. Your comments about the booking payment timing and WiFi connectivity have been noted and shared with the relevant teams for review, as we continuously work to improve clarity and reliability for our guests. It was a pleasure hosting you for your extended stay, and we truly appreciate your thoughtful feedback. We hope to welcome you back again in the future. Warmest Regards Ragini Devi (Ms) General Manager ibis Styles Singapore on Macpherson

Customer review rating 2.0/5

Dhruvith H. K. Friends - Confirmed reviews ALL

I booked a stay for 2 nights for 2 rooms for a vacation to Singapore. In one room, the AC was not functioning. We made a request to the front desk to fix it but it wasn't fixed during our stay. The agent took a video recording of it as well. Due to that the room was unbelievably hotter during the night causing one of us to not sleep at all and instead causing sweating. In the other room, many things were not working or very unhygienic. The bathroom lock was not present. We pointed this to the reception. Also, on the last day of our stay, we say tiny cockroaches there - which made us question whether this is truly a 3-Star hotel. The food at the restaurant was also very average. It wasn't exciting in any manner. But the staff were really helpful to the best of their aspects. Be it the front desk or the restaurant etc. They accommodated a late 12PM checkout upon request and held our bags in the lobby until the end of day after checkout upon our request.

Dear Druvith, Thank you for taking the time to share your detailed feedback and for rating your stay 4/10. We note your comments regarding the air-conditioning issue in one of the rooms, as well as the maintenance and hygiene concerns encountered in the other room, including the bathroom lock and pest sighting. These matters have been recorded and shared with our engineering, housekeeping, and pest control teams for review and corrective follow-up, as they are essential to maintaining our hotel standards. Your feedback on the restaurant experience has also been noted and will be shared with the culinary team for evaluation and improvement. We appreciate your honest input, as it helps us identify areas that require closer attention and operational improvement. Thank you for staying with us and for providing valuable feedback. Warmest Regards Ragini Devi (Ms) General Manager ibis Styles Singapore on Macpherson

Customer review rating 5.0/5

Emerlims S. Solo - Confirmed reviews ALL

I love how the check in agent approached me and shes so nice!

Dear Emerlims, Thank you for your wonderful feedback. We’re delighted to hear that your experience was perfect and that our check-in agent made such a positive impression with her warm and friendly service. Your kind words truly mean a lot to our team. We look forward to welcoming you back again soon. Warmest Regards Ragini Devi (Ms) General Manager ibis Styles Singapore on Macpherson

Other web-users rate our hotel

  • 719 reviews 6.8/10 Location
  • 1,192 reviews 5.6/10 Room
  • 971 reviews 7.9/10 Service
  • 29 reviews 7.3/10 WiFi
  • 588 reviews 5.2/10 Cleanliness
  • 297 reviews 6.7/10 Breakfast
  • 177 reviews 8.9/10 Pool

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