ibis Styles Singapore On Macpherson

My guest Mrs & Mr Ramesh Sundersen stay at this hotel for 4 nights between 8 to 12 sept 2022. On behalf of his feedback any one can understand how poorly hotel being managed & no hospitality at all. I am sharing his original feedback as under. He appreciated our services but complain for Ibis style Machperson Singapore. Had an great trip, well coordinated, very supportive drivers and the service was also good except. All except for the Hotel at Singapore which was really below average not because of size but for: 1. Very poorly maintained rooms. Cleaning done once in 4 days. So the room was never cleaned during our stay 2. Location: Outskirts and away from market and attraction areas and infact Taxis did not accept rides back after our shopping in Little India 3 Need to go through a maze of lanes of rooms to the room provided to us 4. Very poor customer service. Daily for change of towels we had to continuously call them. What my guest Mr Ramesh suggest me :- you to never give this Hotel to any of your customers in future. So I would never book this hotel again for anu of my guest. Kapil Singh ,Indian Memories Jaipur ,India

No good for long stay ... Everything have to be requested and they are not responsive on your request . To stay in this hotel , u must have very good temper and don't put lot of expectation that similar to other ibis styles hotel . Even Ibis budget are better than this .I so regret to stay here and better stick toy previous stay at Ibis Budget Joo Chiat Check in staff manner abit impolite and have to wait very long . Then even though there is no reply from them to their email too Breakfast!?? Haha ... Epic failure .. don't waste your money to stay here . Please stay other ibis budget . P/s: if the GM saw this review , please kindly DM me .

We stayed here for two nights. Just to explore Singapore. When arriving by plane i would recommend taking a taxi/grab to get to the hotel. The hotel is ok and clean. Its only a pity that they dont clean the rooms every day. The location is good, since it is near a mrt (600 meter walk). Breakfast was ok, but dont expect too much of it. Overall the hotel was ok for 2 nights. But the next time i would try out another hotel.

The hotel was superb. It has access to subway station - Mattar. Therefore, from there you could reach to any destination of your choice. The front office staff were helpful. The breakfast was fantastic. It was value for money stay. The room was small, but cozy. Anyway who needs a large room when you wander all over till late in the night. Overall I was fully satisfied of the services provided by the hotel. Definitely, if I happen to visit Singapore I will stay in the same hotel. Thank you everyone.

We stayed in this hotel for two nights. Upon checking in and entering the room, we noticed that the tv unit was not working, so when we went down and approached a hotel staff at the front desk. We politely asked if we could be assisted in checking the tv unit, they acknowledged our concern but no one came to our room to check the problem. Next morning, we woke up late and went straight to the 4th floor to have breakfast, one personnel approached us rudely and told us in a stern manner that we can no longer eat as we came in late. Fortunately, few minutes after there was another staff who approached us and politely invited us to have breakfast. We were even willing to pay for our meals as we felt insulted on how the first staff prohibited us from having our breakfast. The next day, we were ready to leave early so we would not miss our flight, unfortunately, as we were waiting for the elevator, all three elevators were not working, so we had to head back to our room to call the front desk as we were on the 9th floor and it was not practical to use the stairs considering we had heavy luggage. I was able to call frontdesk to report the elevators, I even politely informed this lady on the other line to kindly have the elevators checked as we could not go down, and you know how she replied, she said, “our guests have no complaint in the use of the elevators.” I again said, “ if that is the case, can you still have it checked as we already waited even deciding to skip our breakfast and proceed to checking out as we have wasted long enough for the elevators to function. One guest was also waiting for the elevator to function at that time, when finally the elevator opened and luckily reached the lobby, the guest immediately approached the front desk and made a complaint regarding the elevator, upon hearing this I also approached the lady in the front desk and told her that whoever received my call thought that I was lying because she did not even give us assurance that help was on the way. What was funny was , that lady who I suspected received my call and I confronted when I was at the lobby just ran to a nearby room and left without even acknowledging their mistake or at least apologize…The experience in this hotel is so terrible and disappointing. I will never recommend this hotel.