ibis Styles Singapore On Macpherson Hotel 3 stars

Clean and safe.

Easy walk to MRT. Really liked having the convenience store and cafes in the complex. Room was comfortable.

Good: - Staff at reception and cafe (4th floor) were very friendly - Sink was partially clogged when i arrived, but operator and repair man responded immediately upon calling Improvement needed: - Unfortunately, i got the room with the concrete support pillar right in the middle, and no windows. There was no space to move about, getting out of bed was also challenging. In my opinion, this space should not be a guest room. No mention of this when i checked in - at least should have the courtesy to inform up front. If i ever come again, i will ask instead.

Only has two nights. We appreciated the curtesy bus into china town and really loved the pool. I would have preferred a space in the room for our bags and a separate bathroom area.

Every thing was good from the reception check in staff to the check out ...all were helpful with warm welcoming

Comfortable happy very friendly stay ,lovely staff

Please provide basic amenities like a shave, toothbrush and toothpaste.

Rooms were extremely small. Bathroom & toilets are separate making it very inconvenient with no proper space to store our luggages. No phones in the room to contact the reception. Breakfast was horrible!

Location is good. But rooms too small. Specially the bathroom n toilet. Co operative helpful Staffs. Lifts has no AC feels too hot wen inside. Situated Far away from heart of city.

Overall horrible and bad value for money. The rooms were severely cramped (933, 750 and 650 during my stay), cleaning was lacking and inconsistent (one night I can back to find zero towels in the room, I had bugs in 750 and 650). I got moved from one room to another, but no complimentary perks or refund was offered for the bad experience. I think the hotel is tarnishing the Ibis and Accor brands. At 150 SGD a night it was way worse value than the Swissotel from every possible point of view.

So, the location is obviously close to useless unless you have to be in the area. The mall itself is seemingly close to bankrupt. There is nothing there, just a small fairprice. The breakfast, I don't know I guess I haven't stayed in many Ibis Styles to judge. But it definitely wasn't worth it in my book. The pool area, and the welcome drinks were good. It is a nice side of the hotel. The entire week the aircon was terrible, in the room it was 26.5C until 29C. regardless of the AC being set to 5C even when I arrived, suggesting this wasn't a problem just during my stay. Other guests complained as well. The elevators were hot too, as well as the lobby itself. On my last day they had maintenance of the AC and finally it was .. fixed to a certain level as I had 23C in the room... regardless of it being set to 5C. I killed 3 cockroaches in the room and a fourth escaped. Would I stay here again... well I stayed here before during a 1 night sleepover. But... staying 1 week here like this time, oh for sure not... the staff is great, but facilities and maintenance are lacking a lot. Location explains why this is the cheapest Accor property not counting the new Ibis Budget Hotel 81 acquisitions. Sorry to do this but someone has to say it, this is the worst Ibis Styles I ever stayed at. :( And that regardless of the staff being friendly and all. That said one specific event made me baffled... I was in a rush had just attended a business meeting and had an envelope with paperwork I needed to leave in my room. I was in a rush and asked the front desk if they could keep this there at front desk or they could put it in my room for me. No. Cannot. Ok so I put it in my room myself. This is ok... but you know I am not used to this as Platinum Accor member. But I guess my lesson is regardless of being close to a location where you have a meeting. Don't stay at the cheapest property as, it's cheap for a reason.

This was a honeymoon tour for me and I was extremely happy with the service and politeness of the staff working here.

10 m2 room with bathroom incorporated. Sink next to the bed .... You hear everything about your neighbors. You cannot ventilate your room. No window can be opened. No closet to put your clothes. Never seen. Breakfast room much too small for the many guests. Overwhelming atmosphere everywhere. However, there was plenty of food choice. Shopping center at the hotel is for 75% empty.

The sofa bed is nice and soft.

It was a good stay at Ibis Macpherson. Perfect service with the shuttle to multiple locations. Neat and spacious rooms.