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Excellent service! Gorkem with a great personality help us a lot very pleasant The food was excellent, one of the best pizzas I have ever ate, as well the burgers was delicious I would recommend the Sofitel restaurant.

This is a wonderful hotel in an excellent location. The hotel is clean, great service, quick check-in helpful with late check out and comfortable rooms. We stayed in the family life room which is 2 rooms and perfect size for a family of four. The food at the Oval is really good too. If you want to be on Istiklal Street then this is the hotel to stay in with all the restaurants and shops within walking distance. There is good size pool which the kids enjoyed.

Perfct locationn ! The bosphorous king suite was most comfortable,clean , almst perfctly equipped. Gorgeous view.bedroom not too welll appointed in terms of amenities- wat i mean is no dressin table space,no mirror at d/table. Smaller bathroom but comfortable. Not very accomodating front offce staff who refused to giv a chk out layer than 1pm. Ordered late night room srvce was very disappointing.

The hotel is in an excellent position and is clean and beautiful. However the service is terrible especially at breakfast. You have to ask your waiter for everything as only some things are self service, but most cannot understand English and give you an attitude of doing me a favour where as I am paying for this service. I waited an hour for a cup of English breakfast tea!! Ridiculous from a five star hotel. Unless it’s because someone with a hijabi scarf does not matter at this hotel …

Excellent service and food. The views are great.The rooms are clean and cozy. The 1404 room’s aircon was not functioning well, so they changed another room. The hotel arranged a private sail on Bosporus strait, which is also excellent.I will come again.