فندق سوفيتل تقسيم إسطنبول

ملاحظة أراء العملاء (رأي ALL) 4.2/5 586 أراء

فندق سوفيتل تقسيم إسطنبول - Image 1
فندق سوفيتل تقسيم إسطنبول - Image 2
فندق سوفيتل تقسيم إسطنبول - Image 3
فندق سوفيتل تقسيم إسطنبول - Image 4

الوصف

خدمات الفندق الإضافية

  • يقع في قلب اسطنبول في ميدان تقسيم

  • 35 دقيقة بالسيارة إلى مطار اسطنبول

  • أجنحة وغرف فسيحة تتمتع بإطلالات رائعة على مضيق البوسفور

  • خيارات طعام لا تشوبها شائبة تقدم النكهات المحلية والفرنسية

  • حمام سباحة على السطح وسبا سوفيتيل مستوحى من الطقوس التركية التقليدية

الإقامات المتوفرة لدينا

موقع الفندق

فندق سوفيتل تقسيم إسطنبول

Gumussuyu Mah, Siraselviler Cad No 13, Taksim
34437 إسطنبول
تركيا

نظام تحديد المواقع العالمي (GPS):41.036028, 28.985102

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.2/5  586 أراء

تقييم TripAdvisor  4.5/5  756 أراء

2023 شهادة تميّز

Great guest experience

ملاحظة Tripadvisor 5.0/5

mariamacaloney Couples - تقييم TripAdvisor المعتمد

Excellent customer service service major improvement since our last visit in October 2023. Very attentive staff that remembered my birthday and made it an extra special experience. The room attendant Muzaffer was extremely helpful and very attentive to ensure we had a pleasant stay. We will definitely be staying here soon again.

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ertugrul Erduran Guest Experience Supervisor

Very dissapointed

ملاحظة Tripadvisor 2.0/5

GABRIELE P تقييم TripAdvisor المعتمد

Everytime I organize a tryp to Istambul I always booked the Sofitel hotel . I was there in March for my birthday and was a very bad stay . The room i got was with an unconfortable bed , the duvet had been cleaned in a wash machine and all the feathers were shaped like tennis balls. I complain to the recepción and the problem was fixed . I find unbeliveable that in a hotel like the Sofitel i need have this type of problems . My last stay was in 2023 and i notes the difference .. Same problem as in the second room and they put a small duvet compared to the bed . That is no aceptable !!! Another big issue is the pre-autorithation made in my visa of 1542,79€ that after 22 days still blocked . I send several emails but the last 3 emails i was completely ignored. I sent an email to the Guest experience SPV , Mr Edrugul Can Erduran and still no answer and no apologies . I dont recomended this hotel anymore . The standard is no the same and they dont care about the customer feedback . Such as shame !!

Dear Guest, Thank you for taking the time to tell us about your experience at the Sofitel Istanbul Taksim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The late reply was occured because of the investigation of the issue to be able to assist you in the best way possible and had been replied with detailed information along with my apology. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ertugrul Erduran Guest Experience Supervisor

Best Stay Ever

ملاحظة Tripadvisor 5.0/5

Carl T تقييم TripAdvisor المعتمد

As an Accor Platinum member I have stayed in many hotels of different brands & in many different countries, but this was the best experience I have ever had. Everyone I dealt with at the hotel from the front desk, concierge, restaurant staff, quest services & in particular, housekeeping (special mention to Emre who worked on my floor). Everyone provide efficient & helpful service &/or advice. I was under some stress due to problems with by outward flight so to have such a caring, relaxing & efficient environment provided by the Istanbul Sofitel was greatly appreciated. Top hotel!

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ertugrul Erduran Guest Experience Supervisor

Absolutely wonderful

ملاحظة Tripadvisor 5.0/5

Kai W Solo travel - تقييم TripAdvisor المعتمد

As Sofitel is my favorite brand to stay at, I couldn’t pass on visiting the Istanbul one. And I must say that this Sofitel is one of the best out of all I’ve ever visited. The suite was absolutely marvelous, the staff was incredibly friendly and helpful, the breakfast was very good, the ambiance in the entire hotel was great. I’ll definitely return and I’d recommend staying here.

Dear Kai W, We very much appreciate your comments regarding your stay at the Sofitel Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ertugrul Erduran Guest Experience Supervisor

Exceptional room.

ملاحظة Tripadvisor 5.0/5

Robert T تقييم TripAdvisor المعتمد

We had an amazing stay at the Sofitel hotel. Our suite was perfect and housekeeping staff Muzaffer paid extra attention to making sure our stay was exceptional. Our room was spotless and he made sure we had plenty of water and fresh towels. Overall we give our stay a 5 out of 5!

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ertugrul Erduran Guest Experience Supervisor

بالاشتراك مع TripAdvisor

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