Sofitel Istanbul Taksim 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.2/5 1,150 أراء

Sofitel Istanbul Taksim - Image 1
Sofitel Istanbul Taksim - Image 2
Sofitel Istanbul Taksim - Image 3
Sofitel Istanbul Taksim - Image 4

الوصف

خدمات الفندق الإضافية

  • يقع في قلب اسطنبول في ميدان تقسيم

  • 35 دقيقة بالسيارة إلى مطار اسطنبول

  • أجنحة وغرف فسيحة تتمتع بإطلالات رائعة على مضيق البوسفور

  • خيارات طعام لا تشوبها شائبة تقدم النكهات المحلية والفرنسية

  • حمام سباحة على السطح وسبا سوفيتيل مستوحى من الطقوس التركية التقليدية

الإقامات المتوفرة لدينا

موقع الفندق

Sofitel Istanbul Taksim

Gumussuyu Mah, Siraselviler Cad No 13, Taksim
34437 إسطنبول
تركيا

نظام تحديد المواقع العالمي (GPS):41.036028, 28.985102

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.2/5  1,150 أراء

تقييم TripAdvisor  4.5/5  997 أراء

2025 شهادة تميّز

Average stay

ملاحظة Tripadvisor 3.0/5

crdaus تقييم TripAdvisor المعتمد

I stayed at two hotels with almost identical room tariffs when I was in Istanbul recently of which the Sofitel Taksim Square was one. Therefore, I had an unexpected basis of comparison and I have to say, overall the Sofitel falls well short of the other I stayed at. Located just off extremely busy Taksim Square which is at the top of a hill, the Sofitel has good views of the Bosphorus although distant ones. I noted that maintenance is an issue – there was a cracked window in my room, a basin plug that didn’t work, slow drainage of water in the shower, and a general impression that maintenance is not a strong point as you moved around the hotel. It does have a ground level open terrace restaurant which is pleasant, but the executive lounge and breakfast rooms are located in the basement with no natural light and seem dark and dingy, although the food offerings are good.

Dear Crdaus, Thank you for taking the time to share your detailed feedback following your recent stay with us at Sofitel Istanbul Taksim. We truly value comments such as yours, as they help us identify areas where we must improve. We are pleased to know that you appreciated our location and the views over the Bosphorus, as well as the quality of our food offerings. However, we are sincerely sorry to learn that several aspects of your stay did not meet your expectations, particularly regarding room maintenance and the overall condition of certain facilities. Please accept our apologies for the issues you encountered in your room, including the cracked window, plumbing concerns, and drainage problems. This is certainly not reflective of the standards we strive to uphold, and your comments have been shared with our engineering and housekeeping teams for immediate review and corrective action. We also regret that the ambiance of our executive lounge and breakfast area detracted from your experience. While their location is structural, we acknowledge your feedback regarding lighting and atmosphere and will take it into consideration as part of our ongoing efforts to enhance guest comfort. Your comparison with another hotel of a similar category is particularly valuable to us, and we appreciate your honesty. We hope you will allow us the opportunity to regain your confidence should your travels bring you back to Istanbul in the future. Thank you once again for your constructive feedback. Kind regards,

Location good, service variable, clean and comfortable

ملاحظة Tripadvisor 4.0/5

LeeAnn58 تقييم TripAdvisor المعتمد

Our review is very mixed. There were some parts of our stay outstanding and others disappointing. Our first room on the 17th floor corner room had a nice view of the Bosphorus but like Zober review we were woken up two nights at midnight with the thumping of bass music from the nightclub below. When I told reception they were rather unsympathetic and said they didn't think you would hear the music from the higher up floors. I asked to move rooms - next door was perfect - although no view - very quiet. What was Outstanding -was the housekeeping, Muzaffer was super helpful when I couldn't get the coffee machine to work - turns out it was faulty. Cleaning - perfect. Breakfast buffet and the attention of Irfan was first class. The food variety was great and everything was fresh.

Dear LeeAnn58, Thank you for taking the time to share your experience at Sofitel Istanbul Taksim. We are pleased to hear that you appreciated the location, as well as the outstanding service provided by our team members, including Muzaffer and Irfan. However, I would like to extend my sincerest apologies for the disturbance you experienced due to noise from the nightclub. We strive to ensure a restful environment for our guests and regret that your initial room did not meet your expectations in this regard. Your feedback regarding the response from the reception team has been noted and will be reviewed, as we aim to enhance our service approach. We are glad that your subsequent room met your needs for peace and quiet, and we appreciate your understanding during this matter. Your comments on our breakfast offerings and cleanliness will be shared with the team to continue motivating them to provide exceptional service. Thank you once again for your valuable feedback. Emrah Yıldırım Front Office Manager Sofitel İstanbul Taksim

ملاحظة أراء العملاء 4.5/5

Haitham A. A. S. A. B. الأزواج - تقييمات مؤكدة لفندق ALL

تجربة ممتازة جداً، خاصة تعامل الموظفين وأذكر بالتحديد زينب وخديجة وأوكون، وكذلك حارس البوابة إمير، كان تعاملهم جيد وراقي، شكراً

عزيزي هيثم عبد العزيز سعود البوسعيدي، أشكركم على ملاحظاتكم الإيجابية حول إقامتكم في فندق سوفيتل إسطنبول تقسيم. يسعدنا أنكم استمتعتم بخدمة موظفينا، وسنشارك تعليقاتكم مع فريق العمل لتعزيز تجربتنا. نتطلع إلى خدمتكم مرة أخرى في المستقبل. إمراه يلدريم مدير مكتب الاستقبال سوفيتل إسطنبول تقسيم

Amazing Spa experience

ملاحظة Tripadvisor 5.0/5

Bridget G تقييم TripAdvisor المعتمد

I had an amazing time at the spa. I did a two hour spa experience- hamman, massage, and facial. Deniz was amazing and made my skin glowing after all the services!

Dear Bridget G, Thank you for your kind words regarding your spa experience at Sofitel Istanbul Taksim. We are delighted to hear that you enjoyed the hammam, massage, and facial, and that Deniz provided exceptional service. Your satisfaction is our priority, and we look forward to welcoming you back. Emrah Yıldırım Front Office Manager Sofitel İstanbul Taksim

ملاحظة أراء العملاء 5.0/5

Fadhel A. S. A. الأزواج - تقييمات مؤكدة لفندق ALL

تجربة رائعة موظفين الاستقال وخدمة الغرف رائعين

عزيزي فاضل عبد الله س الناصر، أشكركم على تعليقكم الإيجابي. يسعدنا أن موقعنا وخدماتنا قد نالت إعجابكم. نحن نعمل جاهدين لتقديم تجربة مميزة لجميع ضيوفنا ونقدر ملاحظاتكم. نتطلع إلى استضافتكم مرة أخرى قريباً. إمراه يلدريم مدير مكتب الاستقبال سوفيتيل إسطنبول تقسيم

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