فندق غالاتا إسطنبول - إم جاليري‬ 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 1,144 أراء

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فندق غالاتا إسطنبول - إم جاليري‬ - Image 1
فندق غالاتا إسطنبول - إم جاليري‬ - Image 2
فندق غالاتا إسطنبول - إم جاليري‬ - Image 3
فندق غالاتا إسطنبول - إم جاليري‬ - Image 4
Bankalar Caddesi No 27, Beyoglu, Beyoglu, 34421 إسطنبول, تركيا

الوصف

خدمات الفندق الإضافية

  • 300 عام من استخدام الحمام التركي التاريخي مجانًا

  • مطعم مع إطلالة على القرن الذهبي لأحداث لا تُنسى

  • على بُعد مسافة قريبة من المدينة القديمة

  • يقع في وسط المدينة، على مسافة قريبة من بيرا وكاراكوي وبيوجلو وغالاتا

  • أجنحة مع برج غالاتا وإطلالة على القرن الذهبي

الإقامات المتوفرة لدينا

موقع الفندق

فندق غالاتا إسطنبول - إم جاليري‬

Bankalar Caddesi No 27, Beyoglu, Beyoglu
34421 إسطنبول
تركيا

نظام تحديد المواقع العالمي (GPS):41.024193, 28.972571

الهاتف
فاكس +90 212 417 34 34

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • الحيوانات الأليفة غير مسموح بها
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  1,144 أراء

تقييم TripAdvisor  4.3/5  980 أراء

2025 شهادة تميّز

Great Hotel with an awesome gym.

ملاحظة Tripadvisor 5.0/5

nne25 تقييم TripAdvisor المعتمد

My room was nice, spacious, clean and with plenty of storage room. The Receptionist was attentive and patient as there was a large group checking in before me. If you like going to a gym, the hotel's gym is simply awesome. Overall, my stay was great.

Dear Valued Guest, Thank you for your kind words and for highlighting the comfort of your room, the service at reception, and our gym facilities. We’re delighted to hear you had a great stay and truly appreciate you taking the time to share your experience. We look forward to welcoming you back to The Elysium Taksim on your next visit to Istanbul. Warm regards, Burak Alp Tezcanlar Guest Relations Supervisor

Not 5 stars / terrible view

ملاحظة Tripadvisor 2.0/5

SallyN373 Couples - تقييم TripAdvisor المعتمد

We were disappointed with the Elysium to be honest. It’s definitely not the 5 stars it makes out to be. Very deceiving. I get that websites show their best rooms etc for marketing purposes but at no point were we told that our view would be of a building site with a massive crane outside. The windows were also filthy. We spent the whole 5 days with the curtains shut. I guess we could have asked to move but they would have only given someone else the room to be disappointed. Aside from the room the facilities were OK. The location not bad (although on a hill so not good for people with mobility issues). The first night we thought we’d go down to the bar for a quick drink before going out. We sat at the bar for at least 10 minutes and were just ignored. We just decided to leave instead. 3 days in a row our towels were taken even though we hung them up and not replaced. We had to call reception to replenish every time. There’s so many lovely hotels in Istanbul & we chose the wrong one.

Dear Valued Guest, We’re truly sorry to hear that your stay did not meet expectations and that several aspects of your experience left you disappointed. Your feedback is greatly appreciated and has been shared with the relevant teams to address the concerns you've raised. We sincerely regret that we missed the mark and hope to have the opportunity to restore your trust in the future. Sincerely, Burak Alp Tezcanlar Guest Relations Supervisor

Excellent stay in Istanbul

ملاحظة Tripadvisor 5.0/5

Brian H تقييم TripAdvisor المعتمد

Our stay at The Elysium Taksim was excellent. The staff is friendly and very helpful, the restaurant's food is excellent. The gym here is well equipped and the hotel's rooms are very nice. The water pressure is impressive and the shower is easy to operate thanks to a helpful instructional placard. This is not a criticism but just for awareness that like many overseas hotels it doesn't have washcloths so plan accordingly.

Dear Valued Guest, We sincerely thank you for taking the time to share your experience at The Elysium Taksim. It’s a pleasure to know that our team, amenities, and facilities contributed to a memorable visit. We’re particularly glad you found the shower setup convenient small touches like that do make a difference. Your note regarding washcloths is well taken and will be shared with our team for consideration. We hope to have the opportunity to welcome you again in the near future. Sincerely, Burak Alp Tezcanlar Guest Relations Supervisor

If you're American, stay at a Hilton or Marriott instead

ملاحظة Tripadvisor 2.0/5

Brian C تقييم TripAdvisor المعتمد

Save yourself!! This is a 2-star hotel posing as a 5-star. I've traveled a lot and this hotel had the dirtiest room I've ever stayed in while simultaneously being one of the more expensive. I've stayed in roadside motels that were cleaner and 1/5 of the cost. I came out for a hair transplant surgery and this was the recommended hotel but I'm guessing the hair clinic gets a major kickback for the referrals because I wouldn't refer any person here (even if I was getting commission). If you are from the US, go with your known brands like Hilton or Marriott. The shower had an incredible amount of mold. Something stuck to the window had fungus growing on it. Both the lampshades and the chair were stained. The floors were so dirty that we had a layer of filth on our feet after showering and couldn't walk around without socks. Some of the outlets didn't work and the toilet hardly flushed. This clearly wasn't an issue where they forgot to clean the room one time because things were growing! The front desk sent someone to "clean" the room but all they did was empty the already empty trashes and that's all. Which shouldn't have been surprising because that is most likely all they do to "clean" the rooms. There was also some really shady behavior on how they couldn't run my American Express so I had to pay an extra $250USD on currency exchange fees. They also wanted a deposit for incidentals but then said I didn't need to when they insisted it be in cash which I didn't have. There was a language barrier here so I'd normally give them the benefit of the doubt on it but combined with everything else it is very suspicious. We checked out that same day we checked in. It's been 4 days since we left and I'm still trying to get my money back. Even if they do, I'm still out over $250 in fees and also had to pay last minute room rates to stay at the Marriott Moxy instead. Again, if you are from the US, do NOT stay here. Go to the Marriott or Hilton.

Dear Valued Guest, Thank you for sharing your detailed feedback. We are genuinely sorry to hear about the experience you encountered during your stay, and we sincerely regret that we fell short of meeting your expectations. We understand the impact this experience had on your trip, especially during an important medical visit, and we are truly sorry for any stress this caused. Should you be open to it, we would deeply appreciate the opportunity to regain your trust and demonstrate the true level of service we are known for. Sincerely, Burak Alp Tezcanlar Guest Relations Supervisor

Amazing experience

ملاحظة Tripadvisor 5.0/5

Kathy E تقييم TripAdvisor المعتمد

The staff were very helpful, especially Salma and Borak. They helped us plan so many different activities and were extremely patient and kind during our whole stay. Thank you for the wonderful hospitality and experience. Would recommend for anyone wanting a comfortable and amazing experience in Istanbul!

Dear Guest, Thank you very much for your wonderful feedback. We are delighted to hear that you had such a pleasant stay with us and that Selma and I made a positive impression through their attentive and kind service. It brings us great joy to know that our team could assist in making your visit to Istanbul memorable and enjoyable. Your kind recommendation means a great deal to us, and we sincerely hope to welcome you back for another comfortable and enriching experience in the near future. Warm regards, Burak Alp Tezcanlar Guest Relations Supervisor

بالاشتراك مع TripAdvisor

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