Mercure Galati Centrum 4 stars

Customer review rating (ALL Rating) 4.6/5 261 reviews

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Description

Hotel extras

  • Downtown, close to Danube Promenade.

  • Park and Danube River view.

  • Winestone Bar& Restaurant

  • Next to the southern triple border, Romania, Ukraine and the Republic of Moldova.

  • Ideally positioned on Domnească Street, within walking distance to The Old Town and the Danube

Our accommodation(s)

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Hotel location

Mercure Galati Centrum

12 Domneasca Street, 12 Domneasca Street, 12 Domneasca Street
800035 GALATI
Romania

GPS:45.433914, 28.055344

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

Winestone pairs accessible and creative regional-inspired cuisine with a hand-picked selection of Romanian and international wines, in a vibrant and sophisticated setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  261 reviews

TripAdvisor Rating  4.5/5  9 reviews

Good location

Customer review rating 3.5/5

Daniel V. Business - Confirmed reviews ALL

I often stay at this hotel, and since this is not the first review, I will emphasize again that you can smell cooking food in the room whenever the hotel kitchen is cooking; more precisely, in the morning I am not woken up by the smell of coffee in the room but by the smell of fried food... Same situation with the parking: if you don't arrive by 6 pm, then you have to look for a parking space nearby.

Dear Daniel, Thank you for your continued patronage and feedback. We sincerely apologize for the inconvenience caused by the cooking odors from our kitchen reaching your room and the parking situation. We will address these issues internally to ensure a more pleasant stay for all our guests. Your comfort is of utmost importance to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back and provide you with an improved experience. Warm regards, Mercure Galati Centrum

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

There was a smell of swear and the bathroom did not look ok. Because of the acceptable breakfast you get neutral and not detract.

Dear guest, we apologize for the inconvenience you experienced with the smell and bathroom conditions. Your feedback is valuable to us. We strive to improve and ensure a pleasant stay for all guests. Thank you for pointing out the positive aspect of the breakfast. Best regards, Mercure Galati Centrum.

Great accommodation facilities

Customer review rating 5.0/5

Alina Business - Confirmed reviews ALL

Great staff, wonderful location, great facilities

Dear Alina, thank you for your positive feedback. We are delighted to hear that you enjoyed our accommodation facilities, staff, and location. Your kind words motivate us to continue providing excellent service. We look forward to welcoming you back soon. Best regards, Mercure Galati Centrum.

Central location in Galati

Customer review rating 4.5/5

Richard Business - Confirmed reviews ALL

Recently upgraded hotel with okay rooms

Dear Richard, Thank you for your feedback. We are pleased to hear that you appreciated our central location in Galati and recent hotel upgrades. Your satisfaction is our priority. We look forward to welcoming you back soon. Best regards, Mercure Galati Centrum

Nice stuff, old and seedy place, not a 4* hotel

Customer review rating 2.0/5

Florin C. Business - Confirmed reviews ALL

Pros: friendlly stuff- the romanians and the asians guys working Breakfast, good taste, good coffe Beds are good Cons: - parking- only few places - the rooms are old and seedy, bathrooms especially, furniture and the rug, spots on the rug and on the sofa - no drinks in the minibar - the plastic key is reusable and dirty, even the envelope it comes in - it s more a management problem than a place problem - very cheap pillows

Dear Mr. C., thank you for sharing your feedback. We appreciate your kind words about our friendly staff and the quality of our breakfast and beds. We apologize for any inconvenience you experienced during your stay. Please be assured that we take your comments seriously and will address them with our management team. We are sorry to hear about the issues with parking, room cleanliness, minibar, and amenities. Your concerns have been noted, and we will take the necessary steps to improve. We hope to have the opportunity to welcome you back and provide you with a better experience. Best regards, Mercure Galati Centrum

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Other web-users rate our hotel

  • 66 reviews 7.9/10 Location
  • 78 reviews 6.9/10 Room
  • 67 reviews 9.4/10 Service
  • 58 reviews 8.9/10 Breakfast
  • 31 reviews 5.7/10 Cleanliness

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