Mama Shelter Roma

Customer review rating (ALL Rating) 4.4/5 463 reviews

Hotel extras

  • Ideally located in the heart of the city, only 15 minutes walk away from Vatican

  • Rooftop with a solarium

  • Outdoor garden bar

  • Pool in the pure Roman style

  • Spa & Fitness facilities

ALLSAFE approved hotel

Hotel location

Mama Shelter Roma

Via Luigi Rizzo 20
00136 ROMA
Italy

GPS:41.908325, 12.445316

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Because your comfort is our first priority, Mama has thought of everything in her rooms: 5-star bedding, free XXX movies & films on demand, mini-fridge... The 217 rooms at Mama Roma have all the facilities you need to have an unforgettable stay.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  463 reviews

Amazing 2 nights stay !

Customer review rating 5.0/5

Loris Friends - Confirmed reviews ALL

The hotel is well located, you can reach the subway in less than 2 minutes, that’s very convenient !! The staff is extremely kind and that mojito with pizza I had were amazing ! The decor is gorgeous and the rooms are spacious. Well.. if you are still hesitating, stop and book a room ! You won’t regret it ;)

Ciao Loris, simply thank you! Your review give us the perfect energy to start a new week... Please let us know when you come back to us! Mama loves you Francesca Dinoia Front office manager

Excellent stay

Customer review rating 5.0/5

Patrice Solo - Confirmed reviews ALL

Excellent stay! The welcome at check-in was extremely friendly, the room is confortable , the hotel is close to the Metro station.

Ciao Patrice, simply thank you! Your review give us the perfect energy to start a new week... Please let us know when you come back to us! Mama loves you Francesca Dinoia Front office manager

Customer review rating 4.0/5

Zainab A. Families - Confirmed reviews ALL

It was very beautiful, Mama shelter team was so helpful and supportive.. But extra services must be added to the hotel such as luggage collectors and Massage at the spa.

Ciao Zainab, Thank you for the great review! We are glad that you enjoyed your stay. Some service aren't part of Mama Shelter Brand, this is the reason why we are not give us! But we try to give to our guest special service in case they need it! We hope to see you again very soon. Mama loves you Francesca Dinoia Front office manager

Very good stay

Customer review rating 4.0/5

Anso Business - Confirmed reviews ALL

Always happy to find the fun and nice atmosphere of mama shelter hotel quiet large rooms

Ciao Anso, Thank you for the great review you gave to Mama Roma! We are glad that you enjoyed your stay and everything as perfect ! We hope to see you again very soon. Mama loves you Francesca Dinoia Front office manager

New with over-the-top but interesting style; patchy service

Customer review rating 3.0/5

Liz L. Business - Confirmed reviews ALL

The hotel systems were not functioning and the check-in agent could not tell whether they had received the payment. The onus was then placed on me, and I did produce their email confirmation. It was midnight and I was tired, and despite being a Gold member with years of stays without incident, rather than just check me in and ask me to return to the desk the following morning, another full payment was demanded, and they said I would be refunded if the original payment had actually been received. So I had to be inconvenienced for the hotel's system being down? Further, the receptionist had attitude and even when their supervisor said I could return the following day to sort it out, no apology for holding me up or offer of the welcome drink, which is generally a Gold member benefit. Other receptionists were more attentive, but having also received mediocre service at the restaurant, I concluded that this place was more style and employing hipsters than actually professional.

Other web-users rate our hotel

  • 484 reviews 8.4/10 Location
  • 546 reviews 7.8/10 Room
  • 787 reviews 7.9/10 Service
  • 5 reviews 5.6/10 WiFi
  • 396 reviews 9.5/10 Vibe
  • 344 reviews 7.9/10 Food
  • 319 reviews 8.7/10 Amenities
  • 276 reviews 7.8/10 Breakfast

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