Name: Novotel Mexico City Toreo, an excellent location north of CDMX - ALL
Address: Av Primero De Mayo 120, Torre 2, San Andres Atoto, NAUCALPAN, 53500, MX
Telephone: +525589200400
Rating: 4.5

Novotel Mexico City Toreo

Hotel that makes every moment matter

Novotel Mexico City Toreo, the newest hotel in the North of the City, a few steps from corporate Polanco, museums, restaurants, shopping malls and Centro Citibanamex in a proximity of 0.6 to 3 miles. We are within a corporate and commercial complex with security for guests. Convenience store, ATM area, restaurants and cafes, 24-hour security, covered parking with valet service.

We are a unique modern industrial hotel with details, textures and urban finishes. Our design is very innovative, with swings in the reception, which will remind you of your childhood at your check-in. We have open spaces to work, spacious and bright rooms for events and themed rooms. Enjoy a drink in our "socio bar", as well as our Mediterranean dishes and the vintage atmosphere in Heliana.

Novotel Mexico City Toreo is in the State of Mexico, in the municipality of Naucalpan, one of the most industrialized in the area. We have 168 rooms, meeting spaces, work and relaxation area.

At Novotel Mexico City Toreo you will live a unique experience enjoying our facilities, service and quality. Serving our guests is a pleasure for all of us who are part of this great hotel. Visit us!

Napoleon Flores Mares, Hotel Management

Hotel extras

¤ Here, your pets are welcome. We are PET-FRIENDLY hotel!
¤ We have rooms for social and/or corporate events from 15 to 300 people
¤ If you're traveling as a family, children under 16 free in the same room
¤ Restaurant with terrace offering daily buffet breakfast and room service
¤ We care for the planet & support the community in a culture of diversity

Our accommodation(s)

Room

Superior Room, 1 King-size Bed

2 pers. max
25 m² / 269 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

Superior Room, 2 Double Beds

4 pers. max
29 m² / 312 sq ft

Bedding 2 x Queen size bed(s)
Views: City View

See availabilities

Room

Executive Room, 1 King-size Bed

2 pers. max
33 m² / 355 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Suite

Superior Suite, 1 King-size Bed

2 pers. max
40 m² / 430 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Suite

Master Suite, 1 King-size Bed

2 pers. max
52 m² / 559 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Take advantage of our Flight + Hotel offers

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Hotel location

Novotel Mexico City Toreo

Av Primero De Mayo 120, Torre 2, San Andres Atoto
53500 NAUCALPAN
Mexico

GPS:19.4661829, -99.2265228

+52 55 8920 0400

Railway station
Highway exit

AV 1ER DE MAYO

Highway exit

Access: 100 m / 0.06 mi 1 min walk / 4 min drive

CUATRO CAMINOS

Railway station

Access: 1.7 km / 1.06 mi 20 min walk / 10 min drive

Auditorio Nacional

Opera/symphony/concert hall

Toreo Parque Central

Shopping centre/mall

Plaza Satélite

Shopping centre/mall

Hotel services

Check-in from 03:00 PM - Check out up to 01:00 PM

On site

Car park
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Heliana

Taste Mediterranean flavors at our restaurant Heliana, with its menu specially designed to give you the best experience.

Meetings & Events

Number of Meeting Room: 5
Surface of the largest room: 332 m² / 3573 sq ft
Maximum seats capacity: 300
Maximum capacity for banquets: 250

Find out more

Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.5/5 487 reviews

Lizeth B. M. M. Couples - 2/16/2026 Confirmed reviews ALL

Good, but the battle of water was dirty and in my reservation the announcement had "city view" and my room didn't have it.

Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the issues you experienced during your stay. The condition of the water bottle and the cleanliness concerns you mentioned are not aligned with our standards, and we truly regret the inconvenience this caused. We also apologize for the confusion regarding the “city view” indicated in your reservation. We understand how important it is for the room to match what was advertised, and we will review this matter carefully. Your comments have been shared with the corresponding departments to ensure immediate follow-up and improvement. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a much better experience in the future. Kind regards, Alfredo López

Luis A. U. B. Business - 1/14/2026 Confirmed reviews ALL

Personnel was very friendly and kind, the room was comfortable and clean, the attention from the desk was a plus, they were very accessible.

Dear Guest, Thank you very much for your kind words. We are delighted to know that you found our staff friendly and welcoming, enjoyed a comfortable and clean room, and appreciated the attention and accessibility of our front desk team. Your feedback motivates us to continue delivering warm and attentive service. We look forward to welcoming you back on your next visit. Kind regards, Hotel Management

Norma I. S. M. Business - 1/13/2026 Confirmed reviews ALL

Satisfactoria

Estimada huésped, Muchas gracias por compartir su opinión. Nos alegra saber que tuvo una estancia cómoda y satisfactoria. Será un placer recibirle nuevamente muy pronto. Atentamente, Gerencia del Hotel

Jose D. A. R. Families - 1/6/2026 Confirmed reviews ALL

This is not the first we stay here. We really like the service from the staff This time we went trough the earthquake on January 2nd and all the staff made sure we were ok and be safe

Estimado Sr. A., Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente,

Enrique D. J. R. C. Couples - 12/30/2025 Confirmed reviews ALL

No me mandaron mi factura

Estimado Sr R., Lamentamos que no haya recibido su factura. Comprendemos la importancia d. este documento y le ofrezco una disculpa por esta situación. ¿Podrá confirmarme si ya la recibió? d. lo contrario, favor d. enviarme un correo a al… Agradecemos su comprensión y su comentario. Atentamente, Alfredo López Gerente General Novotel Mexico City Toreo