ibis Styles Zurich City Center 3 stars

Customer review rating (ALL Rating) 4.2/5 1,571 reviews

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ibis Styles Zurich City Center - Image 1
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Stampfenbachstrasse 60, 8006 ZURICH, Switzerland

Description

Hotel extras

  • Centrally located in Switzerland's largest city

  • Main station within walking distance

  • Only 10 km from the airport

  • Shopping, restaurants and sightseeing in the immediate vicinity

  • Fitness room and sauna included

Our accommodation(s)

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Hotel location

ibis Styles Zurich City Center

Stampfenbachstrasse 60
8006 ZURICH
Switzerland

GPS:47.381224, 8.542469

Telephone
Fax +41 44 300 22 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Yuka

The hotel's Yuka restaurant serves light bites and snacks as well as vegetarian dishes and international culinary specialties. There is something for everyone here!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,571 reviews

Customer review rating 3.0/5

Marie R. M. Families - Confirmed reviews ALL

We got 2 rooms! This hotel can be so much better if they improve the feedback below: The good: Good location Good breakfast Nice room Friendly Staff Has laundry room but you’ll pay for token. The bad: Card to the room doesn’t work every time, we had to get it activated each return to the room! Slow Wifi Small rooms Plastic kids cups in the room - seriously??? Bath towel is standard size Bathroom is clear glass (see through), restricted privacy but there’s a curtain.

Dear Marie R. M., Thank you for your feedback regarding your recent stay with us. We appreciate your positive remarks about our location, breakfast, and staff. However, we are sorry to learn that your experience was impacted by issues with the room key cards and the Wi-Fi connectivity. We understand how frustrating these matters can be and will take your comments into consideration. Additionally, we apologize for any inconvenience caused by the size of the rooms and the bathroom design. Your concerns regarding the amenities, such as the towels and cups, are also noted. We value your input as it helps us to enhance our services. Best regards, ibis Styles Zurich City Center

Customer review rating 1.5/5

Charles B. Couples - Confirmed reviews ALL

- the room wasn't cleaned as planned on a regular basis as it should have been done - not the biggest room despite being gold member

Dear Charles B., Thank you for sharing your feedback. I apologize for the inconvenience regarding the cleaning schedule and the room size. We strive to maintain high standards for our guests, and your comments will be taken into consideration as we evaluate our services. Best regards, ibis Styles Zurich City Center

Customer review rating 2.5/5

Salkic A. Business - Confirmed reviews ALL

Well located, too small rooms and not comfortable, poor not tasty breakfast.

Dear Salkic, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, ibis Styles Zurich City Center

Customer review rating 4.5/5

Victor C. Business - Confirmed reviews ALL

I very much enjoy my stay at the hotel. Very convenient and well located.

Dear Victor C., Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and found our location convenient. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, ibis Styles Zurich City Center

Customer review rating 0.5/5

Christopher L. Couples - Confirmed reviews ALL

Very disappointing stay. The attitude of both front office and restaurant staff was poor and unhelpful. When asking about the hot water/coffee machine being out of order (especially given there are no kettles in the rooms), the response was rude rather than apologetic or solution-focused. Not replacing toilet paper in the room is unacceptable. This is the second Accor hotel on this Europe trip that has fallen well below expectations. Sadly, I’ll be reconsidering this hotel chain going forward. Terrible experience.

Dear Christopher L., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for your disappointment with the service you received from our front office and restaurant staff. It is our goal to provide a welcoming and helpful environment, and I regret that we fell short in this instance. Additionally, I understand how important amenities such as hot water and restroom supplies are to our guests. Your comments will be reviewed with the relevant team members to ensure we continue to improve. We appreciate your feedback and hope you will consider giving us another opportunity in the future. Best regards, ibis Styles Zurich City Center

Other web-users rate our hotel

  • 2,119 reviews 9.3/10 Location
  • 2,502 reviews 5.3/10 Room
  • 1,692 reviews 8/10 Service
  • 52 reviews 7.1/10 WiFi
  • 1,357 reviews 3.2/10 Comfort
  • 924 reviews 8.8/10 Breakfast
  • 870 reviews 7.1/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.