Customer review rating (ALL Rating) 3.9/5 319 reviews
ALLSAFE approved hotel
Welcome back to all our guests!
Full English Breakfast
24hr Food and Beverage inc Full Dinner Menu
Free onsite carpark
296 Mansfield Road
Check-in from 15h00
Check out up to 12h00
Check-in from - Check out up to
Our open plan restaurant is situated in the conservatory and offers a full range of seasonal dishes that will spark your taste buds. We have the ability to cater for all allergens and are open to the public.
Number of meeting rooms: 1
Maximum capacity: 200 people
Maximum banquet capacity: 120 people
100% genuine reviews from our guestsFind out more
Unfortunately couldnt stay due to illness
Anonymous Families - 26/11/2021 Confirmed reviews ALL
The experiences was good when we arrived but unfortunately we could not stay as my son was taken extremely ill. The receptionist did say he would speak to the reservation team as we had only just arrived but we never heard anything.
Natalie Families - 24/11/2021 Confirmed reviews ALL
We arrived and the room that we were given smelt very strongly of cigarettes (ashtray) we both felt that it would make staying in the room uncomfortable so asked to have a different room. We then discovered that the new room we had been given was occupied so went back to the desk to ask for yet another room. We had booked a privilege room but there were no more available which meant having a regular room. I had no issue with this and hopefully we should be receiving the difference in price very soon. The third room we were given had no issue apart from being very small, crowded and dark. When I had a shower the shower tray started to overflow as it wasn't draining quickly enough. Whatever coating was on the wall tiles was peeling off and there was no plug in the sink. It all felt very dreary. The breakfast wasn't great. Despite all of this we found that the staff we were dealing with were very good at sorting us out. I just felt that for the price I paid for the night £180 (ish) the quality of everything was not up to the price. I would not stay here again. I hope that we get the refund for the difference in price very soon as I don't want the hassle of having to fight for this on top of everything else.
Easy to find, very comfortable rooms
Dave R. Couples - 23/11/2021 Confirmed reviews ALL
Very helpful and friendly staff. The manager was the best in my hotel experience
Esme Couples - 22/11/2021 Confirmed reviews ALL
Staff were lovely, room was underwhelming for the price and walls were very thin you could hear all conversations from next door
Too expensive for a room without anywhere to hang my clothes.
Richard J. Couples - 22/11/2021 Confirmed reviews ALL
Shock on entering the room to see that here was no wardrobe or cupboards. The room cost over £160 per night and was not worth the money. Hotel is desperate need of attention.
Our most recent 20 reviews
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