Customer review rating 3.9/5 275 reviews
ALLSAFE approved hotel
Welcome back to all our guests!
Full English Breakfast
24hr Food and Beverage inc Full Dinner Menu
Free onsite carpark
Check-in from 15h00
Check out up to 12h00
Standard room - 1 single bed
Classic room - 1 double bed
Classic room - 2 single beds
Accessible Classic room - 1 double bed
Privilege room - 1 king size bed
Suite - 1 kingsize bed
Number of meeting rooms: 1
Maximum capacity: 200 people
Maximum banquet capacity: 120 people
100% genuine reviews from our guestsFind out more
Problematic Aricon Unit
Nmj Business - 23/09/2021 Confirmed reviews ALL
The airconditioner unit kept coming on and the panel could not be activated to turn it off. It was cold and noisy. At 1:30am I requested the staff at the desk to assist. The assistant was able to activate the panel using a pen to push the buttons. However, even after this it kept randomly turning back on. Little rest as a consequence.
Small room and very noisy
Disco106 23/09/2021 TripAdvisor review
The room we had was small and at night there was a lot of road noise and also light pollution from outside. Better soundproofing and blackout curtains would have been a good help. Location ok. Did not eat in the hotel
K. Families - 20/09/2021 Confirmed reviews ALL
From parking in the free carpark we were well looked after and the reception staff were friendly, knowledgeable and very helpful. The room was immaculate and we felt very comfortable using the facilities within the hotel.
Good stay with problems
Antia G. Couples - 20/09/2021 Confirmed reviews ALL
On our way to the hotel I was telephoned but as we were driving I couldnt hear the conversation. On arrival reception staff informed us that the suite we had booked was unavailable for the 2 nights. This was a little suprising as I had made the booking at the beginning of June. We were offered a king size room and £100 bar/restaurant credit instantly to make up for the inconvenience. We were not too put out by this but if it had been booked for a special occasion treat that would have been a different matter. The room was a little oddly designed. The kettle and coffee machine were no where near a plug socket. There was no fridge theres a cupboard for it though. Theres no bathtub but a big shower. All the staff we encoutered were friendly and professional. Decent breakfast and enough staff to run the dining room effectively eg quickly refilling buffet, collect spent plates and clearing tables. Great stay, we would come again.
Helpful staff but disappointing room(s)
Marco Business - 18/09/2021 Confirmed reviews ALL
On arrival, the first room that I was allocated had non-functional electrics - nothing happened when I put the door card into the slot to turn the lights on. I was moved to another room which smelled of sweat. There were no coat hangers on the rail. The curtains were half hanging off of the curtain rail. I opened the window for fresh air and went for a meal. I returned and had to shut the window as a car alarm was going off. I tried to turn the air conditioner on but that was not working - error E04. Not exactly good value for £90 a night, I think.
Our most recent 20 reviews
In partnership with TripAdvisor