Mercure Birmingham West Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 622 reviews

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Hotel extras

  • Modern restaurant and bar area with popular live sports channels

  • Leisure centre with pool, sauna, steam room and gym

  • Pet-friendly

  • Perfectly located just off the M5 with onsite car park with space for up to 300 vehicles

  • Conference venue with 17 meeting rooms

Our accommodation(s)

Hotel location

Mercure Birmingham West Hotel

Birmingham Road
United Kingdom

GPS:52.513438, -1.976012

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Restaurant 1896

Restaurant 1896 offers a welcome atmosphere and eclectic menu of international delights. Start your day with a breakfast buffet, or finish off the evening by choosing from a menu of the best British and International cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  622 reviews

TripAdvisor Rating  4.5/5  373 reviews

Certificate of excellence 2024

Not value for money.

TripAdvisor rating 2.0/5

Davinder R Families - TripAdvisor review

Went to our room and there was a customers belongings within the room. Then the reception staff could not advise us on how to switch the heating on. Reception staff could be a more friendly towards its paying customers. Internal lock defective to the front door to the room, spy hole not clear.

Gerry, you’re an angel

TripAdvisor rating 5.0/5

Hayley B TripAdvisor review

The gorgeous lady Gerry who works there was a god send! She was so helpful not only to us but the young lady she was helping before us. They’re all brilliant there and always full of smiles and so generously helpful. Will happily stay again without a doubt


TripAdvisor rating 5.0/5

Navigate16970516094 TripAdvisor review

This hotel is amazing. All staff are friendly and helpful. This has become my hotel preference when staying in Birmingham. Easy to find and quite. rooms clean with plenty of space. Plenty of parking and safe. Checkin and CheckOut is efficient

Managing all expectations and needs 👍

TripAdvisor rating 5.0/5

P S TripAdvisor review

As soon as we arrived, we felt at ease and all things we required we were supported. It was a great environment for our squad and travelling as a school. We would 100% come back to this hotel after the experience we have had - a special mention to Yvonne, on reception - Thank you Yvonne!


Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL


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Other web-users rate our hotel

  • 327 reviews 7.7/10 Location
  • 967 reviews 6.4/10 Room
  • 824 reviews 8.6/10 Service
  • 35 reviews 6.3/10 WiFi
  • 479 reviews 6.1/10 Cleanliness
  • 345 reviews 7.3/10 Breakfast
  • 218 reviews 6/10 Value
  • 169 reviews 6.3/10 Wellness Area

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