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ibis Birmingham Bordesley Circus Hotel 3 stars

Customer review rating 4.2/5 3,144 reviews

ALLSAFE approved hotel

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Room 1

ibis Birmingham Bordesley Circus
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+ 14 Services

Hotel extras

  • Within easy reach of city centre attractions and transport hubs

  • Electric vehicle charging station located on-site

  • Free on-site parking for all hotel guests

  • Ideally location for Birmingham City Football Club stadium

  • Pet-friendly hotel, with on-site facilities

Hotel location

ibis Birmingham Bordesley Circus

1 Bordesley Park Road
Bordesley
B10 0PD birmingham
united kingdom

Tel: +441215062600

Fax: (+44)121/5062610

Check-in from 15h00

Check out up to 12h00

  • 57 CITY CENTRE :  57

  • 60 CITY CENTRE :  60

  • 96 CITY CENTRE :  96

  • By plane

    BIRMINGHAM INTL At 13.84km / 8.6 miles

  • By plane

    COVENTRY AIRPORT At 32.18km / 20 miles

  • By plane

    EAST MIDLANDS - NOTTINGHAM At 65.98km / 41 miles

  • By car

    M5 JUNCTION 3 At 10km / 6.25 miles

  • By car

    M6 JUNCTION 6 At 5km / 3.13 miles

  • By train

    NEW STREET STATION At 2km / 1.25 miles

GPS :52.472424, -1.873596

Hotel services

ibis Kitchen

Eat as and when you like in our restaurant. Grab a snack 24 hours a day, jusk ask for our menu.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet
Meetings/Events
  • No Meeting room
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 87 rooms
    • 6 rooms for people with reduced mobility
    • No family room
    • 6 connecting rooms
    • 87 non-smoking rooms
    • 4 floors
  • Languages spoken at the hotel
    • Portuguese
    • Polish
    • English
    • Italian
    • Spanish
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas Additional charge
    • High Speed WiFi
    • WiFi at the hotel
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Car Park
    • On site

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum capacity: 10 people

Find out more

Our guest reviews for
ibis Birmingham Bordesley Circus

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,144 reviews

TripAdvisor Rating 3.5/5

605 reviews

Well located

Customer review rating 4.0/5

Luke W. Couples - 12/10/2021 Confirmed reviews ALL

Good room

Dear Mr W., Thank you for taking the time and trouble to complete a survey following your recent stay with us. If there is anything we can do to make any future stays with us more enjoyable, please be advised that our team is available around the clock to assist guests' requests to ensure all our guests have a comfortable stay. I can assure you that we strive every day to provide the highest standards of service. Thank you again for sharing your review, and we hope that we will have the opportunity to welcome you back vwery soon! Take care, Mihaela Dihonova Hotel manager

Good location

Customer review rating 4.0/5

Phil Couples - 10/10/2021 Confirmed reviews ALL

Great stay , comfy , good brekkie , and great location for the mill ( music venue ) we went to

Dear Phil, We very much appreciate your comments regarding your stay at the ibis Birmingham Bordesley Circus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia, Guest Service Manager

Could be better

Customer review rating 3.5/5

Anonymous Couples - 06/10/2021 Confirmed reviews ALL

The bathroom only had 1 towel each, no hand towels. No hand soap in dispenser. The key card stopped working and the kitchen ran out of croissants at breakfast

Dear Guest, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet fully your expectations. Please accept my apologies for any discomfort and inconvenience caused. In the current environment the hygiene and cleanliness of our hotel and hotel facilities are top priorities more than ever. I do however thank you for taking the time and trouble to share your experience. It is our goal to consistently provide superior service and accommodation and your feedback is extremely important to us, as it allows us to monitor performance and take steps to ensure similar situations can be avoided in the future. For any future stays with us, please be aware that if you require fresh or additional amenities for your room, you can always contact our Reception team and we will arrange for these to be delivered to your room. We hope that maybe sometime in the future we may have the opportunity to welcome you back for a genuine hassle free experience and to restore your faith in us. Kind Regards, Mihaela Dihonova Hotel manager

good

Customer review rating 4.5/5

Esther Solo - 06/10/2021 Confirmed reviews ALL

good one

Dear Esther, Thank you for your review and for choosing ibis Birmingham Bordesley Circus. I am glad to hear that you enjoyed your stay with us and I hope you found comfortable hotel in Bristol as part of your travels. Thank you again for sharing your experience, and we hope you will be our guest in the future! Take care and stay well, Mihaela Dihonova Hotel manager

Good stay

Customer review rating 5.0/5

Torry B. Business - 05/10/2021 Confirmed reviews ALL

Very good

Dear Torry B., Thank you for choosing ibis Birmingham Bordesley for your recent stay in Birmingham. I was delighted to read that you had an enjoyable time at our hotel and that we met your expectations. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Take care and stay well, Mihaela Dihonova Hotel manager

Shower hose leaking

Customer review rating 2.5/5

T Solo - 05/10/2021 Confirmed reviews ALL

Shower hose leaking. So shower head hardly had any water. Room 108. Also asked for me for towels but wasn’t provided

Dear Guest, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not fully meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that your concerns have been passed to our maintenance manager and he is taking the appropriate measures to address the issue with the shower hose and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mihaela Dihonova Hotel manager

Just as it always was!

Customer review rating 4.5/5

Richardc Solo - 03/10/2021 Confirmed reviews ALL

1st stay away since before lockdown and pleased to say the Accor/Ibis ethic has not changed. Clean, comfortable and an ideal location for my onward destination.

Dear RichardC, Thank you for choosing to be our guest for your 1st stay after the lockdown and for your trust in our hospitality. We all understand that this continue to be a difficult and distressing time for our guests and team alike. However, our team is doing an amazing job to continue to provide bright and friendly hospitality during these very challenging times. I have share your comment with them as I am sure that this feedback will serve them as an encouragement. I hope that we will have the pleasure to welcome you back to ibis Birmingham Bordesley very soon. Take care and stay well, Mihaela Dihonova Hotel manager

Very good stay

Customer review rating 4.5/5

Fayyaz G. Families - 29/09/2021 Confirmed reviews ALL

Hi. Good afternoon. Stay was good. Because experience person was on reception if I am not wrong shift manger osman was on shift. And hotel manger Mehala she is very good and experienced women lookafter loyal customers, but some time those little un experienced peoples on reception do not want go back again. But this time my stay was very good

Dear Mr g., I would like first to thank you for your continues loyalty and also for sharing your comments. You should always find the staff at Ibis to be helpful and professional and I am glad that most of the time this is your experience. We do demand high standards of service from all our team members and whilst all staff receive extensive training genuine human errors sometimes may still occur. Please feel free to contact me anytime you want to discuss any concern you may have. Thank you again for sharing your constructive feedback, and we hope your next visit will be as pleasant as the last one. Take care and see you soon, Mihaela Dihonova Hotel manager

Well located. Good stay.

Customer review rating 5.0/5

Anonymous Friends - 29/09/2021 Confirmed reviews ALL

Clean room Value for money

Dear Mr Mohammed, We very much appreciate your comments regarding your stay at the ibis Birmingham Bordesley Circus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mihaela Dihonova Hotel manager

Comfortable room

Customer review rating 4.0/5

D C. Solo - 27/09/2021 Confirmed reviews ALL

Nice size room - what you expect from an Ibis hotel. Good comfortable bed. Situated just off the ring road. About half an hours walk into the city centre. Good breakfast option, though there is a McDonalds next door if your really must....

Dear Mr C., Thank you for taking the time to complete a survey following your recent stay with us. We greatly value and appreciate your positive and constructive feedback. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again. Take care, Mihaela Dihonova Hotel manager

Nice Bed BUT Not much worked in the Room. (Room113)

Customer review rating 1.0/5

Tony C. Couples - 27/09/2021 Confirmed reviews ALL

Entered room Temperature was 27C. Went to temp control it wasn't working. Opened window as far as possible little improvement. Went into Loo Extractor Fan wasn't Working. Switched on Dressing Table Light .... Wasn't Working. No Information pack in the room so No knowledge of Restaurant Times or any food available. Ate in McDonalds. The only plus was the bed I don't know if the Duvet was adequate as it was too warm to use. An Extremely disappointed long time User.

Dear Mr C., Thank you for taking the time to tell us about your experience. I was very disappointed to hear that we failed to meet your expectations during your recent stay, for which I offer my sincere apologies. Your feedback on the condition of the room has also been passed to the maintenance manager. I am sure that had you addressed these issues with the staff on duty at the time they would have made every effort to rectify the situation, however this does not in any way excuse the disappointment you were subject to and you should not take this as indicative of the level and service that Ibis strives to provide. Please rest assured that we are taking the appropriate measures to address your concerns and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mihaela Dihonova Hotel manager

Landing party started at 6.30am till 9.30am

Customer review rating 2.0/5

Anonymous Business - 27/09/2021 Confirmed reviews ALL

All good except a party by returning guests in various rooms and on difernt floors from 6.30am until 9.30am. Reception did apologies.

Dear Mr M., Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. It is unfortunate your stay was negatively impacted by the noise challenges you experienced. We hope this will not deter you from staying with us gain. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Take care and stay well, Mihaela Dihonova Hotel manager

Good stay

Customer review rating 4.0/5

Hollyh Couples - 26/09/2021 Confirmed reviews ALL

the staff are friendly and helpful; the room is clean, will recommend to my family & friends.

Dear Yan Wai H., We very much appreciate your lovely comments regarding your stay at the ibis Birmingham Bordesley Circus. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victoria Guest Service Manager

Not quite good enough

Customer review rating 3.0/5

Andy H. Couples - 20/09/2021 Confirmed reviews ALL

Positives - 1) Courteous, polite and helpful staff. 2) Spotless room. 3) Comfortable bed and pillows. 4) Free onsite parking. Negatives - 1) Online check in poor. Didn't work 1st time. Had to phone hotel about it. Worked on 2nd attempt. However, rather than just picking up key on arrival had to spend about 10 minutes going through check in again despite having email confirmation of online check in. 2) Made special request for quiet room on high floor. Initially allocated room 314 which would have met request but during payment and checking in again at reception this was for some reason changed to 209 which didn't meet the request. 3) Room far too hot and temperature control system would only produce hot air, despite the the room being far hotter than the 20c that the system was supposed to regulate the temperature too. Consequently it was very difficult to sleep. 3) One of the shower screen doors was broken. 4) One of the soap dispensers was broken.

Dear Andy H, Thank you for kindly taking the time to share your comments with us, following your recent stay at our hotel. We understand that you have a hectic schedule and a busy life, so we always appreciate an honest review. We welcome all feedback that we receive from our guests and will endeavour to use such feedback constructively. Feedback such as yours that highlights areas where we could be doing better is particularly useful. Please be assured that we are always trying to accommodate all guests’ requests, however sometimes due to last minute changes on the day such as extended stays or rooms required full inspection, we are not able to use the pre-allocated rooms, which was the case with your reservation. Your comments relating to both the shower screen and the soap dispenser have been passed onto the Maintenance Engineer of the hotel who has since addressed these concerns. I apologise for any inconvenience or discomfort caused to you by these shortfalls. I would like also to apologise that our air cooling system was not efficient enough on this occasion. If there is anything we can do to make your next stay more comfortable, please do not hesitate to contact us prior your arrival or please discuss it with one of our Managers on Duty. Take care and stay safe, Mihaela Dihonova Hotel manager

Overnight stop off

Customer review rating 4.5/5

David G. Couples - 19/09/2021 Confirmed reviews ALL

Had stopped over following a holiday in Cornwall. To break up the long slow drive home to Yorkshire we decided to have a night out in nearby custard factory and resume the journey next day. Great decision as the hotel was less than a mile away. Staff all very friendly, room clean, bed comfy,lovely breakfast. Only downside was a few noisy guests leaving/arriving in the early hours.

Dear David, We very much appreciate your comments regarding your stay at the ibis Birmingham Bordesley Circus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia, Guest Service Manager

the best

Customer review rating 5.0/5

Jim Solo - 19/09/2021 Confirmed reviews ALL

everyone was great to me always smiling. got directions from the front desk for any place I wanted to go. house keeping was out standing and deserve a pat on the back ( they are very hard workers ) I can not give them the credit that they deserve a credit to the company . all the employees prove that they will go out of their way to make our stay the best. because of all your hard and devoted employees ( that are an asset to your company ) would I stay at Ibus again ( help ( sorry I don't swear )) yes oh YES they all won my heart I hope that when I book my next vacation that their is an Ibus near by and that they are a good as ( my friends ) at the Birmingham hotel please let them all know how happy that they made me ( oh ps ) sorry I forgot maintenance for all of the help he assisted me with ( and refused any payment for the help he gave me ) and all of the employees their are the best thank you so much ( I am now looking for my next trip )(any ideas ? ) James ( jim ) M.

Dear Jim, THANK YOU for being amazing, appreciating and such a friendly guest. It was a pleasure for us to be able to help you and to assist you with whatever we could to make your stay enjoyable. We are lucky when we meet someone like you- person with a lot of life experience to share and someone who truly respects and brings so many smiles for other people in these challenging times. I am proud that our team at ibis Birmingham Bordesley touch you with small intention and this is a great reward for all of us- Reception, Housekeeping and Maintenance team members. Once again, thank you very much for sharing your experience and trust in our genuine hospitality. You will be definitely one of our unforgettable guests. We are looking forward to having you again very soon. Keep smiling and stay safe, Mihaela & Ibis Birmingham Bordesley Team

The staff were fantastic we also used Ibis in Alicante in july and we were looked after great there and will be using Ibis in the future many thanks..

Customer review rating 4.0/5

Paul H. Couples - 18/09/2021 Confirmed reviews ALL

Great

Dear Paul, We very much appreciate your comments regarding your stay at the ibis Birmingham Bordesley Circus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia, Guest Service Manager

Very good short stay

TripAdvisor rating 4.0/5

Anthony P 30/08/2021 TripAdvisor review

Very handy for football at Birmingham City. As I had occasion to tell the manager at the time, the lady on the reception was excellent. Very helpful, very efficient and handled all our requests very intelligently and with a smile.

Dear Anthony P, On behalf of the entire ibis Birmingham Bordesley team, THANK YOU for the amazing comments you shared with us and for recommending our hotel to other travelers. In terms of your comments about my colleague at Reception, we consider each of our team members to be our biggest asset as they strive to go above and beyond for each and every guest. I am glad that this was reflected during your stay. Your comments are a great reward for all of us and I can assure you that we will continue to improve the quality of our services. Thank you once again for your positive comments and we are looking forward to having you again as a guest in our hotel. Take care and stay safe, Mihaela Dihonova Hotel manager

Overnight stay

TripAdvisor rating 4.0/5

Pluggy99 Couples - 24/07/2019 TripAdvisor review

I've stayed in this hotel a few times and have not been disappointed. It is clean, the stafff are nice and helpful and the location is 5 minutes from my meeting venue. Perfect The brreakast is on an all you can eat buffet basis and is tasty and varied.

Dear Guest, Thank you very much for your comments. It is indeed a pleasure to read that overall you had pleasant stays at ibis Birmingham Bordesley. I am glad that the location suited your purpose of visit. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous ones. Kind Regards, Mihaela Dihonova Hotel Resident Manager

Lovely hotel, convenient location, helpful staff - just too HOT in the room!

TripAdvisor rating 4.0/5

work_nomad Business - 27/06/2019 TripAdvisor review

The only thing that spoiled my visit here was the heat. The room was really hot when I went in and, despite running the air con, the temperature didn't drop below 25C (according to the air con!) I was so hot, I slept really badly. I considered switching the air con off and opening the window overnight (I had the window open earlier in the evening instead of the air con) but it was too noisy to do that. So I had about four hours intermittent sleep, lying on top of the duvet as it was way too hot to get into bed, and ended up having a shower at around 1 a.m. to try to cool down. I would stay there again because it was convenient for work the next day, the room was otherwise up to the usual Ibis standard (lovely shower, comfy bed etc.) but just hope the weather is cooler.

Dear Valued Guest, Thank you for taking the time to write a review. I am sorry to read that you experienced some issues in regards to the room temperature. Our Ibis hotels have an ‘air cooling’ system in place which does differ from air conditioning. This system is partly dependant on the external temperature. I can only apologise if you found it to be insufficiently effective on this occasion. We do offer portable fans upon request at the reception desk. For your comfort in the future, please be assured that our reception desk is attended 24 hours a day. Should you need assistance at any time, we will do our best to help. We will be happy to welcome you again and please request on arrival a room at the back at the hotel, which may be slightly cooler than the rooms at the front of the hotel. Kind Regards, Mihaela Dihonova Hotel Resident Manager

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