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ibis Birmingham Bordesley Circus Hotel 3 stars

Customer review rating 4.2/5 2,999 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Birmingham Bordesley Circus
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Room 1

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Hotel extras

  • An ALLSAFE Clifton certified hotel

  • Electric vehicle charging station located on-site

  • Free on-site parking for all hotel guests

  • Located next to Birmingham City Football Club stadium

  • Pet-friendly hotel, with on-site facilities

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
Catering
  • BreakfastPaying
  • 1 bar(s)
Leisure and activities
  • Golf course 18 holes (Nearby)
Business services
  • 1 meeting room(s)
Information message

Hotel location

ibis Birmingham Bordesley Circus

1 Bordesley Park Road
Bordesley
B10 0PD
birmingham
united kingdom

Tel: +441215062600

Fax: (+44)121/5062610

Check-in from 14h00

Check out up to 12h00

  • 57 CITY CENTRE :  57

  • 60 CITY CENTRE :  60

  • 96 CITY CENTRE :  96

  • By plane

    BIRMINGHAM INTL At 13.84km / 8.6 miles

  • By plane

    COVENTRY AIRPORT At 32.18km / 20 miles

  • By plane

    EAST MIDLANDS - NOTTINGHAM At 65.98km / 41 miles

  • By car

    M5 JUNCTION 3 At 10km / 6.25 miles

  • By car

    M6 JUNCTION 6 At 5km / 3.13 miles

  • By train

    NEW STREET STATION At 2km / 1.25 miles

GPS :52.472424, -1.873596

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products

Twin room with 2 beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk

Accessible Double RoomNon contractual photo

Accessible room
  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
Rooms

Our restaurants and bars

BAR

Non contractual photo

This bar is ideal to get together, chill out and linger in the evening, or meet in a relaxed ambiance during the day. Soft drinks and a snack menu available 24/7 plus variety of alcohol drinks from 12pm up to 1am.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum capacity: 10 people

Find out more

Our guest reviews for
ibis Birmingham Bordesley Circus

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,999 reviews

tripadvisor

TripAdvisor Rating 3.5/5

600 reviews

Very Happy

Customer review rating 4.2/5

Anonymous Solo - 31/10/2020 Confirmed reviews ALL

Overall very happy, free parking, nice clean spacious room - slept like a baby with my earplugs.

Dear Ms F., Thank you very much for your amazing comments about your stay with us at ibis Birmingham Bordesley. We always appreciate an honest review. It is indeed a pleasure to hear that you had a pleasant stay. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for your feedback and we look forward to having the pleasure of welcoming you again. Take care and stay safe, Mihaela Dihonova Hotel manager

Very nice except for one issue!

Customer review rating 4.2/5

Julie Solo - 27/10/2020 Confirmed reviews ALL

Good location, lovely staff. Not happy with cleanliness.

Dear Ms K., Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet fully your expectations. In the current environment the hygiene and cleanliness of our hotel and hotel facilities are top priorities more than ever. I take your comments very seriously and I have taken up your particular complaint with the staff involved to rectify any shortcomings. Our Housekeeping team have a stringent set of daily procedures to follow and it is evident these were not adhered to on this occasion, for this I apologise. Once again thank you for taking the time and trouble to share your experience. It is our goal to consistently provide superior service and accommodation and your feedback is extremely important to us, as it allows us to monitor performance and take steps to ensure similar situations can be avoided in the future. We would hope that maybe sometime in the future we may have the opportunity to welcome you back for a genuine hassle free experience and to restore your faith in us. Take Care, Mihaela Dihonova Hotel manager

A great place to stay for a work trip

Customer review rating 4.2/5

James H. Business - 24/10/2020 Confirmed reviews ALL

We spent 4 nights at the hotel and overall were very happy and satisfied with our experience. The room was clean, well equipped, spacious and comfortable enough to stay in. An issue with the shower was immediately resolved. The bed could have been slightly more comfortable and the room a little cooler but those are quibbles. The staff were all very polite and welcoming. Given it's just a short(ish) walk from the city centre the value for money was superb. The Covid arrangements in place were well thought through.

Dear Mr J., We very much appreciate your comments regarding your stay at the ibis Birmingham Bordesley Circus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Take Care, Mihaela Dihonova Hotel Manager & Proud HEARTIST

Well located & Good stay

Customer review rating 4.2/5

Clive L. Families - 23/10/2020 Confirmed reviews ALL

Well located & Good stay

Dear Mr L., Thank you for your perfect review and for choosing to be our guest. We are delighted to hear that you enjoyed your stay with us at ibis Birmingham Bordesley. I can assure you that our main goal will continue to be to offer comfortable, clean and safe stay for our all guests. Once again, thank you very much for sharing your experience and trust in our genuine hospitality. We are looking forward to having you again as a guest in our hotel. Take Care, Mihaela Dihonova Hotel Manager & Proud HEARTIST

Attractive Hotel,Good service clean comfortable, thanks

Customer review rating 4.2/5

Mr.rené N. Couples - 20/10/2020 Confirmed reviews ALL

Service was good as was hotel it was attractive and comfortable, thanks Hotel Abis

Dear Mr N., Thank you so much for your comments regarding your stay at the ibis Birmingham Bordesley. I am very pleased to read that the hotel facilities and services met your expectations. I am glad that our team made your stay pleasant. I am sure that your feedback is a great reward for them and it will serve as an encouragement to all of us as we strive continuously to improve the quality of our services. We hope you had a great time in Birmingham and once again, thank you very much for sharing your experience and trust in our genuine hospitality. We will be expecting you again in the near future. Take care, Mihaela Dihonova Hotel Manager & Proud HEARTIST

Good stay

Customer review rating 4.2/5

Jill Business - 19/10/2020 Confirmed reviews ALL

Good.

Dear Ms G., Thank you for taking the time to tell us about your experience. I am glad to read that overall you enjoyed your stay. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please keep in mind for any future stays that our team is available 24/7 to ensure we can assist you with any enquiries or if you would like to share any concerns you may have. Our guests' feedback is helping us to improve our services and also learn how to get better in what we do to make our guests leave with a smile. It is our hope that you will give us the opportunity to better serve you in the near future. Take care, Mihaela Dihonova Hotel Manager

Good value

Customer review rating 4.2/5

Anonymous Business - 16/10/2020 Confirmed reviews ALL

Room and bed were great. Breakfast was a bit chaotic; there were only a couple of staff and they were rather overwhelmed.

Dear Ms R., Thank you for your feedback received following your recent stay. I would like to apologise for the shortfall in the breakfast standard of service you received on this occasion. We all understand that this is a difficult and distressing time for our guests and team alike, but due to government restrictions and the need to observe social distancing, the hotel has put in place a number of alternative arrangements to provide services during your stay. We understand that some of these arrangements are quite different to the usual hotel experience so we ask for your understanding. We are always aiming sufficient staff cover to deal with the business that we originally have, however since last week we introduced a different way of breakfast service. Our breakfast team member is making sure that each guest is offered an individually plated breakfast, which can take more time. However your comments are very welcome and we will be looking what we can do to improve this service so we can meet all our guests' expectations. Customer Service is of paramount importance to us and we were deeply disappointed that, in this instance, we did not meet your expectations. I do hope you will allow us the opportunity to welcome you back to Birmingham Bordesley for a genuine hassle free experience. Take care, Mihaela Dihonova Hotel Manager

Great as usual

Customer review rating 4.2/5

Mark Couples - 16/10/2020 Confirmed reviews ALL

The usual high standards of service and cleanliness.

Dear Mr J., Thank you for the AMAZING review and for choosing to be our guest again at ibis Birmingham Bordesley. This is a great reward for all of us. I can only assure you that our main goal will continue to be to offer comfortable, clean and safe stay for all of our valued guests such you are. More than ever, we thank you for being one of our loyal guests and look forward to welcoming you back at our hotel. Do take care and stay well, Mihaela Dihonova Hotel Manager

Great location with free parking

Customer review rating 4.2/5

Sue W. Couples - 10/10/2020 Confirmed reviews ALL

We had a fab 2 night stay . Rooms very clean and warm . All staff were lovely,helpful and welcoming especially main receptionist and Sylvia . Will definitely stay there again when we visit the area, when hopefully the weather will be better (it rained quite a lot) and Covid was not such an issue . The hotel have implemented measures to make it Covid Safe

Dear Ms W., Thank you for choosing us, we are really grateful and pleased. On behalf of the entire ibis Birmingham Bordesley team, THANK YOU for the amazing comments you shared with us and for recommending our hotel to other travelers. We have introduced intensified hygiene and prevention measures to ensure all our Guests and Team are safe when here, so it's really great to see you appreciated this. I will pass over your kind comments to Silvia and the rest of the team who will be delighted to hear this. We consider each of our team members to be our biggest asset as they strive to go above and beyond for each and every guest. I am glad that this was reflected during your stay. Your comments are a great reward for all of us. I can assure you that we will continue to improve the quality of our services. Thank you once again for your positive comments and we are looking forward to having you again as a valued guest in our hotel. Take Care, Mihaela Dihonova Hotel Manager & Proud HEARTIST

great stay for cycling around the canal network

Customer review rating 4.2/5

Peter Families - 09/10/2020 Confirmed reviews ALL

We were very pleased with our break for cycling round the canal network. We only had to cross one road to get to the Grand Union. The secure car-park was good, and the staff were friendly and helpful. The hotel itself was comfortable with good facilities.

Dear Mr B., Thank you for your feedback received following your recent stay at ibis Birmingham Bordesley. We are happy that you enjoyed your visit to Birmingham and that our team and facilities met your expectations. It is very important for us that our guestsʼ experiences are shared. More than ever, we thank you for being one of our valued guests and look forward to welcoming you back at our hotel. Do take care and stay well, Mihaela Dihonova Hotel Manager

Price was good. But rest of we can say ok

Customer review rating 4.2/5

Fayyaz. A. P. C. M. N. O. T. S. I. B. 6. Y. N. T. P. M. A. S. Couples - 06/10/2020 Confirmed reviews ALL

Price was good. But there was no channel working on tv. And bit noisy.

Dear Mr Fayyaz G., Thank you for kindly taking the time to share your comments with us and for your loyalty. Feedback such as yours that highlights areas where we could be doing better is particularly useful and we are grateful for you time in sharing your experience with us. In regards to the name amendment on your loyalty card registration, please speak with one of our team members at the Reception desk to help you next time you stay with us. Thank you also for recognising me. I am always here to assist you with anything I can do to ensure you have an enjoyable stay with us. We hope we will welcome you very soon, Take care, Mihaela Dihonova Hotel manager

Very clean, car park secure.

Customer review rating 4.2/5

Caitlin Couples - 05/10/2020 Confirmed reviews ALL

Staff friendly and great help. Hotel room clean, car park facility great as it’s locked

Dear Ms P., Thanks for your perfect comments regarding your stay at the ibis Birmingham Bordesley Circus. It is a pleasure to hear that you had an enjoyable stay with us. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I would like also to assure you that the health, safety and the wellbeing of our guests and staff will continue to be our top priorities. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Take care & Stay safe, Mihaela Dihonova Hotel Manager & Proud HEARTIST

Comfortable stay

Customer review rating 4.2/5

Lucy Friends - 05/10/2020 Confirmed reviews ALL

The hotel was in a good location for my visit. Breakfast was nice but the toast was quite hard like it had been left out, not fresh. You do get a lot for the price though which is good. All staff were very welcoming, friendly and helpful. The room was extremely hot and the fan just blew out hot air so had to sleep with the window open which is next to a main road so it was quite noisy. The walls are quite thin too so we could hear other guests. Quite sure one guest was smoking in the room opposite us too. I did feel like the hotel was very clean and I felt comfortable staying and eating there with regards to the current covid situation. All staff members wore a mask and asked other customers to wear one too which put my mind at rest.

Dear Ms M., Thank you for sharing your review We welcome all feedback that we receive from our guests and will endeavour to use such feedback constructively. Feedback such as yours that highlights areas where we could be doing better is particularly useful as all of our staff strive to continuously improve the quality of our services. We are grateful for you time in sharing your experience with us. I would like also to thank you for your understanding and respecting all the measures we take to ensure the health, safety and the wellbeing of all guests and our staff in the current environment. More than ever, we thank you for being one of our valued guests and look forward to welcoming you back at our hotel. Take Care, Mihaela Dihonova Hotel Manager & Proud HEARTIST

Amazing stay, easy to get too

Customer review rating 4.2/5

Son Couples - 02/10/2020 Confirmed reviews ALL

Hotel were very welcoming easy to get too and good prices

Dear D. Dudrah, We very much appreciate your comments regarding your stay at the ibis Birmingham Bordesley Circus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victoria Guest Service Manager

Clean and comfortable

Customer review rating 4.2/5

A G. Business - 29/09/2020 Confirmed reviews ALL

An overnight business stay, staff are friendly and professional, it was convenient for access to the CC and I slept well.

Dear Alan S., We very much appreciate your comments regarding your stay at the ibis Birmingham Bordesley Circus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victoria G. Service Manager

Very satisfied, nice staff

Customer review rating 4.2/5

Pawel Business - 28/09/2020 Confirmed reviews ALL

Everything as it should be.

Dear Mr C., Thank you for your trust in us in these uncertain times. We very much appreciate your comments regarding your stay at the ibis Birmingham Bordesley. Our commitment and responsibility towards you have never been stronger. Please be assured that all our teams are doing their utmost to provide you with the highest levels of service and a safe environment before, during and after your stays with us. I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. Thank you once again for your ongoing trust in ibis Birmingham Bordesley. We hope that we will welcome you back very soon. Till then, please stay safe, Mihaela Dihonova Hotel Manager

The beat stay ever

Customer review rating 4.2/5

S. Families - 16/09/2020 Confirmed reviews ALL

My experience with ibis was great the staff were really good when I checked in the man at reception was really good and made everything clear to me the first time and I was really happy with that

Dear Ms S., Thank you so much for this amazing feedback and for choosing ibis Birmingham Bordesley. We are proud with our team members who are doing an amazing job to continue to provide bright and friendly hospitality during these very challenging times. Thank you for recognising their efforts. I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are looking forward to having you again as a guest in our hotel. Take care, Mihaela Dihonova Hotel Manager

Well located

Customer review rating 4.2/5

Mohamed Business - 16/09/2020 Confirmed reviews ALL

This time I am afraid it below the standard it used to be. Room was not upto standard.towels missing desk bin missing.Breakfast was not a matter of choice it was rather eat what is avialable

Dear Mr M., Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations. We all understand that this is a difficult and distressing time for our guests and team alike, and that the arrangements we take are quite different to the usual hotel experience so we ask our guests for understanding. In the current environment the hygiene and cleanliness of our hotel and hotel facilities are top priorities more than ever. I do however thank you for taking the time and trouble to share your experience. It is our goal to consistently provide superior service and accommodation and your feedback is extremely important to us, as it allows us to monitor performance and take steps to ensure similar situations can be avoided in the future. I am sure that had you addressed your concerns with the staff on duty at the time they would have made every effort to rectify the situation, however this does not in any way excuse the disappointment you were subject to. For any future stays with us, please be aware that if you require fresh or additional amenities for your room, you can always contact our Reception team and we will arrange for these to be ready to be picked up. It goes without saying that the last thing we would ever want is for guests to go home disappointed. I would like to personally reassure that the health, safety and the wellbeing of our staff, guests and partners is our top priority more than ever. We would hope that maybe sometime in the future we may have the opportunity to welcome you back for a genuine hassle free experience and to restore your faith in us. Take Care, Mihaela Dihonova Hotel manager

comfortable, no stress stay

Customer review rating 4.2/5

Darren Solo - 16/09/2020 Confirmed reviews ALL

booked at short notice, service was excellent, Covid secure in all dealings

Dear Darren, Thank you for choosing ibis Birmingham Bordesley. We very much appreciate your comments regarding your stay. The health, safety and the wellbeing of our staff and guests are our top priorities more than ever. I am glad that this was reflected during your stay and I can assure you that we will continue to improve the quality of our services. More than ever, we thank you for being one of our valued guests and look forward to welcoming you back at our hotel. Do take care and stay well, Mihaela Dihonova Hotel Manager

Great value, friendly staff, secure parking

Customer review rating 4.2/5

G Solo - 09/09/2020 Confirmed reviews ALL

Great night sleep, staff friendly and welcoming. Secure parking and good value for money. My only fault was no hairdryer in the room.

Dear G L., Thank you for your positive review. We truly value your opinion. Customer Service is of paramount importance to us and we are glad that we met your expectations. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Take care, Mihaela Dihonova Hotel Manager

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