ibis Birmingham Bordesley Circus Hotel 3 stars

Shower hose leaking. So shower head hardly had any water. Room 108. Also asked for me for towels but wasn’t provided

1st stay away since before lockdown and pleased to say the Accor/Ibis ethic has not changed. Clean, comfortable and an ideal location for my onward destination.

Hi. Good afternoon. Stay was good. Because experience person was on reception if I am not wrong shift manger osman was on shift. And hotel manger Mehala she is very good and experienced women lookafter loyal customers, but some time those little un experienced peoples on reception do not want go back again. But this time my stay was very good

Clean room Value for money

Nice size room - what you expect from an Ibis hotel. Good comfortable bed. Situated just off the ring road. About half an hours walk into the city centre. Good breakfast option, though there is a McDonalds next door if your really must....

Entered room Temperature was 27C. Went to temp control it wasn't working. Opened window as far as possible little improvement. Went into Loo Extractor Fan wasn't Working. Switched on Dressing Table Light .... Wasn't Working. No Information pack in the room so No knowledge of Restaurant Times or any food available. Ate in McDonalds. The only plus was the bed I don't know if the Duvet was adequate as it was too warm to use. An Extremely disappointed long time User.

All good except a party by returning guests in various rooms and on difernt floors from 6.30am until 9.30am. Reception did apologies.

the staff are friendly and helpful; the room is clean, will recommend to my family & friends.

Positives - 1) Courteous, polite and helpful staff. 2) Spotless room. 3) Comfortable bed and pillows. 4) Free onsite parking. Negatives - 1) Online check in poor. Didn't work 1st time. Had to phone hotel about it. Worked on 2nd attempt. However, rather than just picking up key on arrival had to spend about 10 minutes going through check in again despite having email confirmation of online check in. 2) Made special request for quiet room on high floor. Initially allocated room 314 which would have met request but during payment and checking in again at reception this was for some reason changed to 209 which didn't meet the request. 3) Room far too hot and temperature control system would only produce hot air, despite the the room being far hotter than the 20c that the system was supposed to regulate the temperature too. Consequently it was very difficult to sleep. 3) One of the shower screen doors was broken. 4) One of the soap dispensers was broken.

Had stopped over following a holiday in Cornwall. To break up the long slow drive home to Yorkshire we decided to have a night out in nearby custard factory and resume the journey next day. Great decision as the hotel was less than a mile away. Staff all very friendly, room clean, bed comfy,lovely breakfast. Only downside was a few noisy guests leaving/arriving in the early hours.

everyone was great to me always smiling. got directions from the front desk for any place I wanted to go. house keeping was out standing and deserve a pat on the back ( they are very hard workers ) I can not give them the credit that they deserve a credit to the company . all the employees prove that they will go out of their way to make our stay the best. because of all your hard and devoted employees ( that are an asset to your company ) would I stay at Ibus again ( help ( sorry I don't swear )) yes oh YES they all won my heart I hope that when I book my next vacation that their is an Ibus near by and that they are a good as ( my friends ) at the Birmingham hotel please let them all know how happy that they made me ( oh ps ) sorry I forgot maintenance for all of the help he assisted me with ( and refused any payment for the help he gave me ) and all of the employees their are the best thank you so much ( I am now looking for my next trip )(any ideas ? ) James ( jim ) M.

Great

Very handy for football at Birmingham City. As I had occasion to tell the manager at the time, the lady on the reception was excellent. Very helpful, very efficient and handled all our requests very intelligently and with a smile.

I've stayed in this hotel a few times and have not been disappointed. It is clean, the stafff are nice and helpful and the location is 5 minutes from my meeting venue. Perfect The brreakast is on an all you can eat buffet basis and is tasty and varied.

The only thing that spoiled my visit here was the heat. The room was really hot when I went in and, despite running the air con, the temperature didn't drop below 25C (according to the air con!) I was so hot, I slept really badly. I considered switching the air con off and opening the window overnight (I had the window open earlier in the evening instead of the air con) but it was too noisy to do that. So I had about four hours intermittent sleep, lying on top of the duvet as it was way too hot to get into bed, and ended up having a shower at around 1 a.m. to try to cool down. I would stay there again because it was convenient for work the next day, the room was otherwise up to the usual Ibis standard (lovely shower, comfy bed etc.) but just hope the weather is cooler.