ibis Birmingham Bordesley Circus 3 stars

Customer review rating (ALL Rating) 4.4/5 293 reviews

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1 Bordesley Park Road, Bordesley, B10 0PD BIRMINGHAM, United Kingdom

Description

ALLSAFE approved hotel

Hotel extras

  • Just outside the Birmingham Clean Air Zone

  • Free on-site parking for all guests who book directly with us and not via a third-party

  • EV charging on-site

  • Pet-friendly hotel

  • Ideally location for Birmingham City Football Club stadium

Our accommodation(s)

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Hotel location

ibis Birmingham Bordesley Circus

1 Bordesley Park Road, Bordesley
B10 0PD BIRMINGHAM
United Kingdom

GPS:52.472424, -1.873596

Telephone
Fax +44 121 506 2610

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

ibis Kitchen

Eat as and when you like in our restaurant. Grab a snack 24 hours a day, jusk ask for our menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  293 reviews

TripAdvisor Rating  3.5/5  626 reviews

Ibis Cancelled booking - no alternative offered

TripAdvisor rating 1.0/5

eevie TripAdvisor review

Booked this hotel well in advance (July 2022) for Springsteen concert. It took 2 months for the hotel to inform me that the confirmed booking was cancelled. This information came after the date the hotel closed, so very poor communication. I'm really disappointed that Ibis and the Accor group were very unhelpful and refused to rebook me into alternative accommodation at the price I had booked at. Obviously 2 months later prices had increased. I booked through Booking.com who were equally unhelpful. But I expected more for Ibis.

Dear Eevie, I am so sorry to hear that your booking was cancelled and that we were unable to relocate you at the same rate, Please know that your feedback is crucial to us, so that we can make improvements to our service. Please accept my apologies for the inconvenience and I hope that you managed to find somewhere suitable in time for the concert. Best Regards

Happy Stay

TripAdvisor rating 4.0/5

F9178AVkeithm TripAdvisor review

Not much to fault with this hotel. Clean room, friendly staff and right where I needed to be. It's about 2km from City centre and a long walk or a taxi ride if you are not familiar with Birmingham. I went for the football, as the stadium is just up the road. If you are not a football fan check the dates as the bar area can get a little lively on match days. Really good experience all round.

Dear F9178AVkeithm, Thank you for your review. We truly value your opinion. It is very important for us that our guests' experiences are shared. In September 2022 the hotel has accepted a 12-month exclusive contract and we closed our door for the general public. We will be happy to welcome you back once the hotel is reopened. Take care and stay well, Mihaela Dihonova Hotel manager

No sleep

Customer review rating 1.5/5

Emma Families - Confirmed reviews ALL

We paid for a hotel where we could sleep , I thought that that was the whole point in hotels. I understand that it is located right on a busy road, so we closed the windows to keep out the noise, but there is no air conditioning , that made the rooms very uncomfortable. When we finally dropped off to sleep we were woken up in shock by the fire alarms . When we dropped off from that we were woken up by a lady shouting, House keeping, as she entered the rooms in the corridor she allowed the doors to slam behind her. The carpets in the rooms were filthy as was the bathroom floor. The staff on reception were friendly and helpful. I asked for the adjoining door between our rooms to be unlocked as we were a family of 4.

Dear Emma, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address your concerns and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Mihaela Dihonova Hotel manager

Well located good stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Every thing was perfect I would have liked a bit more time for check out plus I had to pay 8 pounds for car parking too

Dear Guest, Thank you for your time to leave a review regarding your stay at the ibis Birmingham Bordesley Circus. I am glad to read that you had a good stay and that our location met your expectations. In terms of check-out time, our check-out is 12pm, however we do offer a late check-out until 5pm for the additional charge of £20.00 per room if any our our guests would like to enjoy the comfort of our hotel rooms for longer. Thank you again for sharing your experience, and we hope that we will have the opportunity to welcome you back in the future! Sincerely, Mihaela Dihonova Hotel manager

Very easy to access

Customer review rating 4.5/5

Mark L. Business - Confirmed reviews ALL

Lovely staff, lovely breakfast

Dear Mr Mark l., Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay. It is very important for us that our guests' experiences are shared. Although limited in what we offer, we strive do to this in a professional and friendly manner and it appears that on this occasion we did that. I am very pleased to read that this was reflected during your stay. Thank you for staying and we all hope to welcome you back in the future! Take care and stay well, Mihaela Dihonova Hotel manager

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Other web-users rate our hotel

  • 199 reviews 8.5/10 Location
  • 400 reviews 6.7/10 Room
  • 403 reviews 9.1/10 Service
  • 237 reviews 7.2/10 Cleanliness
  • 129 reviews 7.8/10 Breakfast
  • 49 reviews 7.2/10 Amenities
  • 39 reviews 8.1/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.