ibis Birmingham Bordesley Circus

ibis Birmingham Bordesley Circus 3 stars

Customer review rating (ALL Rating) 4.3/5 439 reviews

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Hotel extras

  • Just outside the Birmingham Clean Air Zone

  • Free on-site parking for all guests who book directly with us and not via a third-party

  • EV charging on-site

  • Pet-friendly hotel

  • Ideally location for Birmingham City Football Club stadium

ALLSAFE approved hotel

Hotel location

ibis Birmingham Bordesley Circus

1 Bordesley Park Road, Bordesley
B10 0PD BIRMINGHAM
United Kingdom

GPS:52.472424, -1.873596

Telephone +44 121 506 2600

Fax +44 121 506 2610

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

ibis Kitchen

Eat as and when you like in our restaurant. Grab a snack 24 hours a day, jusk ask for our menu.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  439 reviews

TripAdvisor Rating  3.5/5  625 reviews

No sleep

Customer review rating 1.5/5

Emma Families - Confirmed reviews ALL

We paid for a hotel where we could sleep , I thought that that was the whole point in hotels. I understand that it is located right on a busy road, so we closed the windows to keep out the noise, but there is no air conditioning , that made the rooms very uncomfortable. When we finally dropped off to sleep we were woken up in shock by the fire alarms . When we dropped off from that we were woken up by a lady shouting, House keeping, as she entered the rooms in the corridor she allowed the doors to slam behind her. The carpets in the rooms were filthy as was the bathroom floor. The staff on reception were friendly and helpful. I asked for the adjoining door between our rooms to be unlocked as we were a family of 4.

Dear Emma, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address your concerns and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Mihaela Dihonova Hotel manager

Well located good stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Every thing was perfect I would have liked a bit more time for check out plus I had to pay 8 pounds for car parking too

Dear Guest, Thank you for your time to leave a review regarding your stay at the ibis Birmingham Bordesley Circus. I am glad to read that you had a good stay and that our location met your expectations. In terms of check-out time, our check-out is 12pm, however we do offer a late check-out until 5pm for the additional charge of £20.00 per room if any our our guests would like to enjoy the comfort of our hotel rooms for longer. Thank you again for sharing your experience, and we hope that we will have the opportunity to welcome you back in the future! Sincerely, Mihaela Dihonova Hotel manager

Very easy to access

Customer review rating 4.5/5

Mark L. Business - Confirmed reviews ALL

Lovely staff, lovely breakfast

Dear Mr Mark l., Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay. It is very important for us that our guests' experiences are shared. Although limited in what we offer, we strive do to this in a professional and friendly manner and it appears that on this occasion we did that. I am very pleased to read that this was reflected during your stay. Thank you for staying and we all hope to welcome you back in the future! Take care and stay well, Mihaela Dihonova Hotel manager

Sorry to leave

Customer review rating 5.0/5

Kenneth T. P. Solo - Confirmed reviews ALL

I cannot praise the staff enough at this hotel, they were professional, likeable and extremely helpful. There was nothing that they could that was an effort for them. I am truly sorry to be leaving this hotel, I doubt I would get the same excellent service elsewhere.

Dear Kenneth Thomas P., Thank you for your time to leave a review. The team and myself would like to thank you for your trust in our hospitality all these months and for being an amazing guest. You and your little princess Connie are missed, but I hope we will meet you again and maybe welcome you back as our guests in the future! Take care and we are wising you all the best, Mihaela & Team

Customer review rating 3.0/5

Matt Couples - Confirmed reviews ALL

false fire alaem at 4am...

Dear Matt, Thank you for taking the time to tell us about your experience at the hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I do of course understand your frustration at being woken during the night. I know you will appreciate that the safety of our guests and staff is our highest priority, and all potential fire risks must be treated as serious, until staff are certain that there is no risk. All staff are regularly trained in fire evacuation procedures and evacuation information is displayed in guest bedrooms. We appreciate your sharing your concerns and also your understanding, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Mihaela Dihonova Hotel manager

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Other web-users rate our hotel

  • 299 reviews 8.6/10 Location
  • 580 reviews 6.3/10 Room
  • 551 reviews 9.1/10 Service
  • 6 reviews 10/10 WiFi
  • 318 reviews 7.3/10 Cleanliness
  • 171 reviews 7.6/10 Breakfast
  • 69 reviews 6.8/10 Amenities
  • 51 reviews 8.5/10 Vibe

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