ibis Styles Birmingham Hagley Road Hotel 3 stars

Customer review rating 4.2/5 747 reviews

ALLSAFE approved hotel

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ibis Styles Birmingham Hagley Road
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+ 18 Services

Hotel extras

  • Less than 2 miles from Birmingham City centre

  • Free on-site parking for all hotel guests

  • Continental buffet-style breakfast served each morning

  • Purpose-built meeting room accommodating up to 400 people

  • Edgbaston Cricket ground less than 10 minutes away

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Catering
  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

ibis Styles Birmingham Hagley Road

313 Hagley Road
Edgbaston
B16 9LQ birmingham
united kingdom

Tel: +441212171111

Fax: (+0)0

Check-in from 14h00

Check out up to 12h00

  • By plane

    BIRMINGHAM AIRPORT At 17.7km / 11 miles

  • By train

    B HAM NEW STREET At 2.41km / 1.5 miles

GPS :52.472544, -1.950768

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay. Standard Room with 2 single beds Our Twin Room is uniquely designed and features two single beds, flat-screen TV, free Wi-Fi access, hairdryer, tea and coffee facilities and a practical bathroom. Our rooms offer everything needed for a comfortable stay.

The Double

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

The Duet

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

The Family

  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
Rooms

Our restaurants and bars

The Hagley

Type of cuisine: Regional

The Hagley restaurant offering a selection of great traditional dishes and also some fabulous freshly cooked Indian specialities.. So if you want a sandwich after a long day or a beautiful Chicken curry come relax in our modern bar and restaurant.

BAR

Non contractual photo

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 600

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 400 people

Find out more

Our guest reviews for
ibis Styles Birmingham Hagley Road

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

747 reviews

tripadvisor

TripAdvisor Rating 4.0/5

322 reviews

Very good

Customer review rating 5.0/5

Nick B. Business - 25/02/2021 Confirmed reviews ALL

Excellent

Great Stay

Customer review rating 5.0/5

Satbir S. Business - 23/02/2021 Confirmed reviews ALL

First class.

Very happy

Customer review rating 5.0/5

G. Solo - 23/02/2021 Confirmed reviews ALL

Lovely night in the hotel, huge bed lovely crisp white bedding. Loved the big shower too will definitely book again thank you

Information lacking

Customer review rating 2.0/5

Phil H. Solo - 09/02/2021 Confirmed reviews ALL

I have stayed at many Accor group hotels over the years. I don't remember one where the sound insulation was so poor. My main comment is that was told when I arrived which room the breakfast service was in but not how it would be "served" and had to search for it.

Very disappointed and inconvenienced!

Customer review rating 1.0/5

Vic Couples - 07/02/2021 Confirmed reviews ALL

1. There hot water in my room was not working. We had to be taken to different room just to have a shower and then brought back to our room.

Good location lovely staff

Customer review rating 3.0/5

K B. Business - 25/01/2021 Confirmed reviews ALL

Stayed for work and staff were lovely and helpful following all the covid guidelines. Rooms a bit shabby with chipped paint etc and paint work grubby. Was clean, but could use a deep clean.

Dear Katie, Thank you for taking the time to tell us about your experience at the ibis Styles Birmingham Hagley Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Danny

Great customer service

Customer review rating 4.5/5

Tim G. Business - 20/12/2020 Confirmed reviews ALL

Stayed 2 nights Great customer service despite current difficult circumstances Grab bag breakfast a good initiative Thanks

Quiet and nice room

Customer review rating 4.0/5

Pauly Solo - 03/12/2020 Confirmed reviews ALL

Nice staff, well located and easy to park. Pleasant room. Breakfast in a paper bag, due to covid, not the best ... cheap sweet things.

God stay

Customer review rating 4.5/5

Dave B. Business - 30/11/2020 Confirmed reviews ALL

Good stay at the Ibis hotel Hagley road, fast check in the staff are a credit to the hotel, room is clean comfortable bed, I would stay again.

Ok

Customer review rating 3.0/5

David H. Business - 26/11/2020 Confirmed reviews ALL

The staff were extremely helpful and pleasant. The standard of the continental breakfast was a disappointment.

Very Good

Customer review rating 4.5/5

Ibrahim A. Solo - 19/11/2020 Confirmed reviews ALL

My stay in ibis Styles was wonderful. Amazing staff, always ready to help. My first time staying here and the experience is great. What I read on the net while searching for an accommodation in Birmingham matches it in real life. The hotel is clean and never had any second thought. Is in indeed home away from home. Highly recommended.

Dear Ibrahim, We very much appreciate your comments regarding your stay at the ibis Styles Birmingham Hagley Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Danny

mostly enjoyable though the water in my shower was not warm either at night or the morning of my stay

Customer review rating 4.0/5

Mark A. Business - 19/11/2020 Confirmed reviews ALL

I was pleasantly greeted, staff were both helpful and courteous, The room was clean, and well presented albeit a little cold but the heating soon remedied that, However, I had been on a long day and was looking forward to a hot shower, the water was luke warm and as the room had not yet warmed up I found myself both cold and wet with little comfort. The water in the basin did get hot though my back didn't benefit from that. I had a good nights sleep, and the shower was no different the next morning, (Maybe a mixer unit fault) and the coffee had only one sachet and only 1 sugar. The Pack up Breakfast was very nice and I appreciated that before I continued on my day.

Dear Mark, We very much appreciate your comments regarding your stay at the ibis Styles Birmingham Hagley Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Danny

Good stay.

Customer review rating 4.5/5

David B. Business - 17/11/2020 Confirmed reviews ALL

The Ibis Hagley road staff had made every effort to make the hotel COVID-19 safe as possible, the areas marked out very clear, rooms very clean plenty of hand sanitizer around the hotel. Well done to the team.

Dear David, We very much appreciate your comments regarding your stay at the ibis Styles Birmingham Hagley Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Danny

All the staff made it a very comfortable stay

Customer review rating 5.0/5

John Business - 12/11/2020 Confirmed reviews ALL

Danny was on the desk could not be more help full made the stay so good booked extra days .house keeping was great to room was spotless a big thank you to all the staff

Dear John, We very much appreciate your comments regarding your stay at the ibis Styles Birmingham Hagley Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Danny

Good stat

Customer review rating 4.0/5

Jane Families - 05/11/2020 Confirmed reviews ALL

One night to visit family

Dear Jane, We very much appreciate your comments regarding your stay at the ibis Styles Birmingham Hagley Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Danny

Disaster

Customer review rating 0.5/5

Zuzana J. Friends - 04/11/2020 Confirmed reviews ALL

I have booked and personally viewed adjoining rooms back in March as I was getting married in the church round the corner. The only reason why I booked with you was the location and having joining room so me and my bridesmaids can get ready without crossing corridors. Once I have arrived at the reception, young girl with black and grey ombré hair told me that I have two rooms but they aren’t joining rooms! I was livid I am not going to lie as you only get married once ! She wasn’t even sincerely sorry and kept saying there is nothing she can do but no apology was received. There was no manager on duty which was also shocking ! Once we finally got back after having dinner outside the hotel, we have decided that we don’t want to stay separately and opted for all of us to sleep in one room which by the way smelled of smoke - we used a lot of perfume trying to mask the smell as we didn’t want to breathe in cigarette smell or my wedding or bridesmaids dresses to smell and kept window open all night long! Then my bridesmaid wanted to wash her hair but water was boiling hot to the point she burnt herself. I have tried to adjust the temperature but got soaked instead! My other bridesmaids also tried and as we had no luck, they went to report it to the reception desk. One guy- I guess security/night porter arrived (he was helpful and laid back) and after several minutes he gave up as water was at the boiling point and told us to use the room across the hall to shower. Overall, nothing related to your hotel went right - from rooms, reservations, smell, shower and having incompetent staff. On top of everything, I told both girls at the reception that I am expecting a call from manager on Tuesday which once again failed.

Dear Zuzana, Thank you for taking the time to tell us about your experience at the ibis Styles Birmingham Hagley Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please do give me a call on 01… so I can put this right for you as I full accept this was our fault.. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Danny Crompton General Manager

Disaster

TripAdvisor rating 1.0/5

zuzanajuhasova 04/11/2020 TripAdvisor review

I have booked and personally viewed adjoining rooms back in March as I was getting married in the church round the corner. The only reason why I booked with you was the location and having joining room so me and my bridesmaids can get ready without crossing corridors. Once I have arrived at the reception, young girl with black and grey ombré hair told me that I have two rooms but they aren’t joining rooms! I was livid I am not going to lie as you only get married once ! She wasn’t even sincerely sorry and kept saying there is nothing she can do but no apology was received. There was no manager on duty which was also shocking ! Once we finally got back after having dinner outside the hotel, we have decided that we don’t want to stay separately and opted for all of us to sleep in one room which by the way smelled of smoke - we used a lot of perfume trying to mask the smell as we didn’t want to breathe in cigarette smell or my wedding or bridesmaids dresses to smell and kept window open all night long! Then my bridesmaid wanted to wash her hair but water was boiling hot to the point she burnt herself. I have tried to adjust the temperature but got soaked instead! My other bridesmaids also tried and as we had no luck, they went to report it to the reception desk. One guy- I guess security/night porter arrived (he was helpful and laid back) and after several minutes he gave up as water was at the boiling point and told us to use the room across the hall to shower. Overall, nothing related to your hotel went right - from rooms, reservations, smell, shower and having incompetent staff. On top of everything, I told both girls at the reception that I am expecting a call from manager on Tuesday which once again failed.

Dear Zuzana, Thank you for taking the time to tell us about your experience at the ibis Styles Birmingham Hagley Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please do give me a call on 0121 217 1111 so I can put this right for you as I full accept this was our fault.. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Danny Crompton General Manager

PEACEFUL STAY

Customer review rating 5.0/5

Nonah Couples - 30/10/2020 Confirmed reviews ALL

I always have a good time at Ibis Hagley. I call it my other home because it is so homely

Good value

Customer review rating 5.0/5

Burger N. Business - 21/10/2020 Confirmed reviews ALL

Danny and his team are excellent .I will encourage my Company to make use of this Hotel in the future .

Dear Mr N., We very much appreciate your comments regarding your stay at the ibis Styles Birmingham Hagley Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Danny

Well located very nice staff

Customer review rating 2.0/5

Anonymous Couples - 19/10/2020 Confirmed reviews ALL

The staff are lovely....however the room did not smell fresh, toilet was not clean had feaces in it and there was no soap in the bath.

Dear Keida, Thank you for taking the time to tell us about your experience at the ibis Styles Birmingham Hagley Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Danny

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