ibis Styles Birmingham Hagley Road Hotel 3 stars

Enjoyed my stay at the hotel. Fast, efficient check in service by very friendly receptionist. Had requested soya milk for breakfast which the receptionist remembered about the following morning. The room was spotlessly clean and very comfortable. Would definitely recommend the hotel for anyone looking for somewhere to stay in Birmingham.

Very good. As usual very clean and the staff very friendly

i had to move rooms three times but overall nice.

One point to note, rooms needs to have iron and iron board in the rooms. Also the rooms didn’t have adequate plugs. Also choose of breakfast was not one of the best.

Ok first room boiling hot heating on !! Moved rooms , no air con in hotel so hot night fan didn’t do anything, didn’t like breakfast in bag just full of sweet things !!

Quality rooms, lot of space.

Good stay with ibis styles , good value for money for the family room spacious enough. The breakfast for grab and go was a bit disappointing as no variance and it would have been nice to have a cooked breakfast and sit and eat it . The 2 days our room was made up we were left with 1 towel short. We made the best of it and used what we had . We did message the what's app number as confirmed on a card in the room to ask for more but that was not responded to until the next day. Next day when the room was made up we were still left again with a towel short . Prior to arrival the manager Danny was extremely helpful answering all my queries promptly and nothing was too much trouble for him . Would stay again once breakfast is back on the menu :)

Bed was dirty, someone was smoking in the room by the window as ash was lying everywhere, heater was broken and left on, toilet was dirty, I will never stay there again and would like some feedback on why this was otherwise I’m going to contact higher management

Water in shower was not cold on that very hot day and the air on was not great

Very efficient staff and attractive rooms. My only negative is that the showers are difficult to get hot water from, there is a lot of water wasted as a consequence. The plugs in the basins sometimes don't work.

Good comfortable room with good facilities. Only put off by the cleaners who stopped to chat n shout loudly outside my door for at least 15.mins

A place that is welcoming and friendly the service was good. Having come to London the picture is very different in the Bath road one 112-114.. Not even some where to have drink of cold water ( without paying a fortune .

Stayed at this hotel for the whole of pandemic shutdown!! Although accustomed to working away from family & friends due to work commitments this stay could have proved a step too far !! I can only say that I feel I found a new family and friends!! Never to be forgotten For all the right reasons what a fantastic team !! Everyone I met in this hotel made me feel special and under the circumstances it was very much appreciated and as I say will never be forgotten. Can’t recommend enough!! Thank you 😊 all of you even party pooper !!( especially party pooper) thanks again !! Hope your all suitably looked after where ever life takes you !! Cheers !! Gin gin !!😂

All the staff were absolutely great, smiling, very helpful and very polite, I have stayed in this hotel many times and never had to complain about anything, working away from home alone is not ideal but a comfortable bed and friendly staff make it a lot more bearable. 10/10

Under the circumstances the stay was Very pleasant. Room was clean and staff were very helpful and friendly and adhered to all guidelines with regards to self distancing. I do however think the rooms are slightly over priced. I understand in these tough times company’s are trying to make money and staff need to be paid but I do feel the price of £40 per night for an extend period of more than two days is To much. Again I understand that staff need to be paid for cleaning ect and a price of £40 per night for one or two nights is acceptable. However, I feel a reduced rate should be implemented for a longer period as I’m sure many members of staff from the NHS or other key workers are not staying there for fun.