Customer review rating 4.4/5 649 reviews
ALLSAFE approved hotel
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Air-cooling systems, en-suite showers, flatscreen TV, Wi-Fi, hot drinks facilities.
Ample meeting rooms available, offering lunch catering plus tea and coffee stations
Gym on site with 3000ft² of equipment
An ALLSAFE Clifton certified hotel
Free Wi-Fi and room service is available upon request
Check-in from 14h00
Check out up to 12h00
Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay. All rooms have air-cooling systems and en-suite shower rooms with heated towel rails. Tea and coffee making facilities are provided, plus large flatscreen TVs with freeview. Free Wi-Fi and room service is available upon request.
The TripleNon contractual photo
The Premium room with kingsize bed
Number of meeting rooms: 2
Maximum size: 41 m²
Maximum capacity: 30 people
Maximum banquet capacity: 6 people
100% genuine reviews from our guestsFind out more
very good stay
Muru Families - 08/06/2021 Confirmed reviews ALL
when we went to the room we found the ac was not working. when we repost the Staff Hardip help to change the room within 30 minutes. staff at break fast room was fantastic and nice food as well.
Geoff Solo - 06/06/2021 Confirmed reviews ALL
Amazing hotel and staff nothing to much trouble. Bar staff so friendly and helpful. Lovely breakfast set me up for the day. I will definitely be returning on my next visit to Birmingham.
Phil Couples - 05/06/2021 Confirmed reviews ALL
Purchased through Groupon at a very good price so didn't have any expectations to live up to, wasn't disappointed as it pretty much didn't live up to any anyway. I know we are in very uncertain and unusual times with COVID 19 so it could be for that reason that our stay was just, well, not very enjoyable. Hotel was easy to find and great that it had free parking. Noisy, due to our room being at eye level and less than 75 yards from flyover of the M5 motorway! Room and bed a decent size with a good bathroom & shower but pillows very lumpy (Which was odd) so made it difficult to sleep. Evening meal OK, not gourmet food by a long shot but edible. Gentleman in bar/restaurant was very helpful and friendly. Staff as a whole were friendly and efficient. The main disconcerting thing throughout our stay was that people just didn't wear face coverings (Not one of them had exempt lanyards), walking through the hotel, even when getting food from the breakfast buffet (Food very good and plentiful). Even staff members had it under their chin or with their nose exposed! Nothing was policed... I thought, at the time we stayed (29th/30th May), that face coverings were still mandatory in indoor hospitality/retail settings? Clearly in Birmingham, this is not the case. Ethnic minorities have been one of the biggest casualties of the pandemic and after visiting your hotel, I can actually see why, due to blatant disregard of a simple task like wearing a face covering. I protected other guests by wearing a face covering, why can they not afford the same courtesy towards my partner and myself? Visited the Bullring shopping centre, this was exactly the same! Hundreds of people in and out of shops (Again, mainly ethnic minorities), no sanitising/no face masks and again no exempt lanyards... And then they complain that we go into lock down!! The hotel may be different in 'normal' times, but it is highly unlikely we will be returning.
Jackie S. Business - 27/05/2021 Confirmed reviews ALL
Staff at this hotel are so attentive , we had meetings for 2 days and they couldn’t do enough
Great Break As Usual
Graeme M. Couples - 25/05/2021 Confirmed reviews ALL
First time back in nearly a year. All covid precautions are followed, and the team, as always, are very helpful.
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