Mercure Birmingham West Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 516 reviews

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Description

Hotel extras

  • Modern restaurant and bar area with popular live sports channels

  • Leisure centre with pool, sauna, steam room and gym

  • Pet-friendly

  • Perfectly located just off the M5 with onsite car park with space for up to 300 vehicles

  • Conference venue with 17 meeting rooms

Our accommodation(s)

Hotel location

Mercure Birmingham West Hotel

Birmingham Road
B70 6TU WEST BROMWICH
United Kingdom

GPS:52.513438, -1.976012

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Restaurant 1896

Restaurant 1896 offers a welcome atmosphere and eclectic menu of international delights. Start your day with a breakfast buffet, or finish off the evening by choosing from a menu of the best British and International cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  516 reviews

TripAdvisor Rating  4.5/5  448 reviews

Certificate of excellence 2024

Lovely stay & dog friendly

TripAdvisor rating 5.0/5

Barb S Solo travel - TripAdvisor review

We had a lovely welcome , I had my dog with me. We were assigned a room on tge second, which is actually on the same floor as reception. When we got in the good sized room., there was a good size dog bed, a bowl,treats, a ball and a message about rules. The bed was two singles put together. There was a good quality hospitality tray, sadly no biscuits. The room was well equipped with sockets, but the lighting was poor. The bathroom was accesable, so was large. With large soft towels and good integrated toiletries. As my dog is a service dog, we were allowed in the restaurant, we had a good meal, vegetarian soup(could've been hotter), Cumberland sausage & mash and a fresh fruit salad. Breakfast, I was refused entry to the restaurant, even though I explained about her being a service dog, being disabled, I had to sit in the bar, being disabled this presented me with great difficulties. However a member of staff checked with reception and I was allowed on. . Breakfast was good. Plenty of choice of everything although no black pudding or fried bread. We enjoyed our stay here and would definitely come back. All the staff were friendly .

Excellent stay

Customer review rating 5.0/5

John A. Couples - Confirmed reviews ALL

Very nice dinner and breakfast. Very good shower. Lovely staff an excellent hotel.

Good stay

Customer review rating 4.0/5

Mary O. I. Couples - Confirmed reviews ALL

The staff are all welcoming, breakfast was great, most importantly check-in was smooth.

Amazing.

TripAdvisor rating 5.0/5

Charlotte C TripAdvisor review

Very nice hotel and Gerry at reception is lovely and very welcoming! Absolutely loved the murder mystery so funny ain’t laughed like that in a very long time. The breakfast was lovely a nice variety of food to choose from. Will definitely be visiting again very worth the money.

Good place to stay

TripAdvisor rating 5.0/5

Kevin S TripAdvisor review

It was very clean,customer service was very friendly, the breakfast was well worth the money and tasted nice, the room was very clean I do recommend to stay and I arrived early before check in time and they checked me in early I would like to say it was a good experience. 👍

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Other web-users rate our hotel

  • 317 reviews 7.9/10 Location
  • 960 reviews 6.5/10 Room
  • 823 reviews 8.4/10 Service
  • 16 reviews 7.8/10 WiFi
  • 463 reviews 5.8/10 Cleanliness
  • 343 reviews 7.4/10 Breakfast
  • 231 reviews 5.5/10 Value
  • 174 reviews 5.7/10 Wellness Area

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