Mercure Birmingham West Hotel

Mercure Birmingham West Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 226 reviews

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Hotel extras

  • Ideal for access to Commonwealth Games 2022 venues

  • 24hr food and beverage available, along with a full English Breakfast & Dinner menu.

  • Just 20 miles away from Birmingham International Airport

  • Complimentary onsite carpark with space for up to 300 vehicles

  • Heated indoor swimming pool, fitness centre, including a jacuzzi, steam room and gym

ALLSAFE approved hotel

Hotel location

Mercure Birmingham West Hotel

Birmingham Road
United Kingdom

  • By plane

    BIRMINGHAM At 32km / 20 miles

  • By car

    M5 JUNCTION 1 At 0km / 0 miles

  • By train

    HAWTHORNS At 1km / 1 miles

  • By train

    SANDWELL AND DUDLEY At 3km / 2 miles

GPS:52.513438, -1.976012

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Our restaurant's welcoming atmosphere is the perfect place for all your culinary needs. Start your day off right with a breakfast buffet, offering a wide variety of hot and cold options or retire your day with our range of local and international dishes.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  226 reviews

TripAdvisor Rating  4.0/5  87 reviews

Noisy room cold shower

Customer review rating 0.5/5

Julie Couples - Confirmed reviews ALL

Next doors room air conditioning unit made a noise all night, then in the morning it was a cold shower - no hot water! Given it’s a motorway hotel, when travelling a distance you want a restful sleep and a relaxing shower - we got neither.

Dear Julie, Thank you for taking the time to tell us about your experience at the Mercure Birmingham West Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rad / Reception team

Welcoming hotel

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

I came to stay to attend a wedding celebration that was happening nearby. The location was very handy re the motorway & venue. Staff were welcoming, the room clean & well cared for & there was more than plenty to eat for breakfast. The only comment I would like to make is that on arrival I was not advised to enter the registration of my car. I was only able to do this once i had returned to the hotel in the late evening. The staff member at that was helpful.

Dear Andrew, Thank you for taking the time to tell us about your experience following your recent stay with us. We would be delighted to welcome you back on another occasion. Sincerely, Rad / Reception Team


Customer review rating 4.0/5

Neil Business - Confirmed reviews ALL

Conveniently located and with plenty of parking. Good to have the leisure facilities as these are not always present at similar hotels. Staff were very helpful and polite.

Dear Neil, Many thanks for your review. We are pleased to see you enjoyed your recent stay and hope to have the pleasure of welcoming you back very soon. Sincerely, Rad / Reception Team

Fantastic staff, great room.

Customer review rating 4.0/5

Caroline H. Couples - Confirmed reviews ALL

We had to check out early due to circumstances beyond our control. Your staff were so very helpful, thank you.

Dear Caroline, Thank you for taking the time to tell us about your experience at Mercure Birmingham West. We're glad to hear that you loved our super helpful staff. Sincerely, Rad / Reception Team

Decent Hotel

Customer review rating 4.0/5

M1965h Solo - Confirmed reviews ALL

One night stay for one. Booked this hotel by mistake (no, really I did) but it was okay.

Dear Michael, Thank you for the 4 stars rating. We are pleased to see you enjoyed your recent stay and hope to have the pleasure of welcoming you back soon. Sincerely, Rad / Front Office team

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