Pavilion Hotel Kuala Lumpur Managed By Banyan Tree

TripAdvisor rating 4.5/5 1,056 reviews

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Description

Hotel extras

  • Wireless Internet Connection

  • Floor to ceiling windows with city view

  • Direct connection to Pavilion Kuala Lumpur Mall

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Pavilion Hotel Kuala Lumpur Managed By Banyan Tree

170 Jalan Bukit Bintang, Kuala Lumpur
55100 KUALA LUMPUR
Malaysia

GPS:3.148601, 101.714946

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.5/5  1,056 reviews

Certificate of excellence 2024

Safety Violation after Guest Checked-In

TripAdvisor rating 1.0/5

Faidzal N TripAdvisor review

Worth the money spent!

TripAdvisor rating 5.0/5

nadia_nabila03 Families - TripAdvisor review

Dear nadianabila04, Thank you so much for your wonderful review on TripAdvisor, concerning your recent stay at Pavilion Hotel Kuala Lumpur. We are delighted you enjoyed your first stay, especially the birthday decorations and cake for your dad. We are also glad our prime location enhanced your experience, and that you enjoyed our breakfast choices as well as our attentive service. Meanwhile, we appreciate your suggestion regarding smart TVs in our rooms.  We are always looking for ways to enhance our guest experience and will certainly take your feedback into consideration. Thank you again for your 💯 recommendation, nadianabila04, and we sincerely hope to continue to be your hotel of choice, for many visits to come. Best regards, Emile Otte Hotel Manager

Good lounge at 13A floor

TripAdvisor rating 5.0/5

Vrenna C TripAdvisor review

Dear vrennac, Thank you for your wonderful review on TripAdvisor. We are pleased to hear you had such a wonderful time at Pavilion Hotel Kuala Lumpur, particularly on our ideal location and attentive service. We are also delighted you enjoyed our Club Lounge on the 13A floor and that Jing Yee's cocktails, especially the Margarita and Mojito, were a highlight of your stay. We will be sure to pass along your compliments to her, she will be happy to hear she made your experience so special. Thank you once again for taking the time to share this review vrennac. We aim to provide a comfortable and enjoyable experience for all our guests, and we are delighted you plan to return. Best regards, Emile Otte Hotel Manager

Staff, location and facilities all 5 star

TripAdvisor rating 5.0/5

230brendanf Couples - TripAdvisor review

Dear 230brendanf, Thank you so much for your wonderful 5-star review on TripAdvisor. We are delighted to hear you had such an exceptional experience, following your recent stay at Pavilion Hotel Kuala Lumpur. We are glad you loved our perfect location and decided to upgrade to the Club Lounge. It's also wonderful to know you appreciated our facilities, breakfast options (both in our main dining area and the Club Lounge), as well as the helpfulness of our team, particularly Allimat, Jennis, and Edward, along with his team. They, and the entire team, are truly passionate about providing outstanding service, and your kind words will be shared with them. They will be so happy to know they made your breakfasts extra special. Thank you again for your kind words, 230brendanf and for recommending us so highly. We look forward to welcoming you back to our hotel on your next visit. Best regards, Emile Otte Hotel Manager

Fantastic Stay

TripAdvisor rating 4.0/5

PrimroseHill219 TripAdvisor review

Dear PrimroseHill219, Thank you very much for sharing your review, following your recent stay at Pavilion Hotel Kuala Lumpur. We are glad you enjoyed your stay with us over the Chinese New Year period. We appreciate you highlighting the spaciousness and cleanliness of your room, as well as the friendliness of our team and the wonderful amenities we offer. It's great to hear that these aspects contributed positively to your experience. Meanwhile, we sincerely apologise for the lift access as well as the slow check-in process you encountered. We understand how frustrating long wait times can be, especially during busy periods like Chinese New Year. Kindly rest assured I have shared your feedback with the relevant teams, and we are working hard to improve the guest experience for your next visit. Despite these issues, we are delighted that you would definitely stay with us again. We look forward to welcoming you back and providing an even better experience on your next visit. Best regards, Rudy Oretti General Manager

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