Mercure St Helens

Classificação clientes Avis (Classificação ALL) 4.2/5 778 comentários

Extras do hotel

  • An ALLSAFE Clifton certified hotel

  • Wedding facilities capable of accommodating 250 guests

  • 3 fully-equipped meeting rooms for up to 200+ guests

  • On-site restaurant & bar with BT Sports

  • On-site lesuire facilities available for all guests

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Hotel ALLSAFE. Aprovado

Nossas acomodações

All our Bedrooms are a good size with ensuite facilities, hair dryer, tea and coffee making facilities and flat screen TV. The hotel has a variety of upgraded rooms including suites which include air conditioning.

Localização do hotel

Mercure St Helens

Linkway West, St Helens, Merseyside
United Kingdom

GPS:53.44994, -2.73679

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião


Light, bright and colourful, 92 Restaurant is an ideal setting for anyone who appreciates good food and a warm welcome. As a family friendly hotel, our restaurant offers a wide range of fresh meals to suit even the fussiest of eaters.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.2/5  778 comentários

Classificação no TripAdvisor  3.5/5  116 comentários

£100 parking fine for staying in the hotel car park!

Classificação TripAdvisor 1.0/5

greenp2016 Avaliação certificada TripAdvisor

I got a £100 parking fine for staying in the hotel carpark! The Hotel are not interested and says it is nothing to do with them despite me having put my car details into their computer. Terrible.....

Date Night Away

Classificação TripAdvisor 5.0/5

katiesU6851CH Couples - Avaliação certificada TripAdvisor

My first weekend visiting where my boyfriend lives and we chose to stay here for a lovely night away, it was a gorgeous hotel, very aesthetic with some lovely views! It was super clean and had everything we needed in the room. We had the best weekend and having somewhere so nice, quiet, calming and somewhat luxury to go back to after a busy day was the best thing! Slept like a log in the incredibly comfy bed and was just an all round great experience! Would definitely recommend to friends and family🙂

Dear Katie We very much appreciate your comments regarding your stay at the Mercure St Helens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards

Great Staff

Classificação TripAdvisor 5.0/5

DAVID W Solo travel - Avaliação certificada TripAdvisor

Spent a month here due to my flat having a major flood. Firstly the hotel is centrally located with easy driving access and close to train & bus station which are only a brief walk away. The room I had was really nice and spacious and clean on the third floor. I never met a rude member of staff they were all brilliant friendly and helpful, Victoria and the bar / restaurant staff were Amazing and I practically worked my way through the entire menu during my stay. The bar staff were always chatty and friendly really approachable and despite seeing them have to deal with some rude people they were never flustered and kept their composure. The food portions were big especially the pasta and they have a specials menu which, I have had everything on and not once had a bad meal. The reception staff were all brilliant and readily available to help sort any issues and mine was only my key card stopping working (didn't realize it shouldn't go next to magnet on wallet etc it affects the strip) reception sorted it in seconds with zero problem. The manager was very approachable and friendly and it clearly is reflected in his team based on my experience The breakfast is a great selection so caters for all from continental breakfast to full cooked breakfast and yoghurts and fruit etc. on busy days the hot food is self service and on quiet days the staff take your order and its produced by the kitchen very quickly. I loved the coffee machine and would happily have brought it home it makes a really nice bean to cup coffee. There are leisure facilities for you to use and all the information regarding facilities is readily available and reception also let you know if you ask. I was at the hotel out of necessity due to the flood making my home uninhabitable and probably would never have considered booking in with me living so close however I would certainly recommend the hotel. I will certainly visit the bar again now that I am home because the staff are so welcoming and friendly. My experience of the hotel and all the staff I encountered was totally positive and the hotels facilities are great. I would happily stay again and I will certainly recommend the hotel if people are looking for somewhere to stay in St Helens.

Great stay highly recommend

Classificação TripAdvisor 5.0/5

hector_axel_Maximo Negócios - Avaliação certificada TripAdvisor

Great service and room was clean and tidy. Would be nice to have more options for channels on the tv. Breakfast was lovely and spoilt for choice. The parking is managed by a separate company and although it was FREE you need to remember to register the vehicle within 20 minutes of arrival or you will get a penalty! Food for dinner was good but need more vegetarian options. All in all very happy and well done guys

Wouldn’t go again

Classificação TripAdvisor 2.0/5

LyndseyG827 Friends getaway - Avaliação certificada TripAdvisor

Went out for a night out with my friends to there disco night we had there three course meal wasn’t the best to be honest the soup had no taste the potatoes was either burnt or anaemia some plates had items missing the drinks are very expensive the service from the staff was fantastic all pleasant apart from a lady who I believe to be the duty manager she was rude apbrut and not very polite but the servers who was all dressed in black was lovely and very good at there job and the room itself was very clean

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 317 comentários 9.3/10 Localização
  • 868 comentários 6.5/10 Quarto
  • 799 comentários 8.5/10 Serviço
  • 9 comentários 3.6/10 Wifi
  • 428 comentários 6/10 Limpeza
  • 266 comentários 5.4/10 Comida
  • 265 comentários 5.6/10 Café da manhã

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