Mercure St Helens

Classificação clientes Avis (Classificação ALL) 4.2/5 498 comentários

Melhor preço
garantido
Mercure St Helens - Image 1
Mercure St Helens - Image 2
Mercure St Helens - Image 3
Mercure St Helens - Image 4
Linkway West, St Helens, Merseyside, WA101NG ST HELENS, United Kingdom

Descrição

Extras do hotel

  • An ALLSAFE Clifton certified hotel

  • Wedding facilities capable of accommodating 250 guests

  • 3 fully-equipped meeting rooms for up to 200+ guests

  • On-site restaurant & bar with BT Sports

  • On-site lesuire facilities available for all guests

Nossas acomodações

Localização do hotel

Mercure St Helens

Linkway West, St Helens, Merseyside
WA101NG ST HELENS
United Kingdom

GPS:53.44994, -2.73679

Telefone
Fax +44 1744 453444

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

92 RESTAURANT

Light, bright and colourful, 92 Restaurant is an ideal setting for anyone who appreciates good food and a warm welcome. As a family friendly hotel, our restaurant offers a wide range of fresh meals to suit even the fussiest of eaters.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.2/5  498 comentários

Classificação no TripAdvisor  3.6/5  156 comentários

Horrible and noisy

Classificação TripAdvisor 1.0/5

Jack L Avaliação certificada TripAdvisor

Room was okay but there was a wedding on playing loud music all night till 1am as our room was above it we couldn’t sleep and when I rung reception he was rude and said there was nothing he could do and put the phone down it would have been nice to be informed of this when booking as we would’ve stopped elsewhere will definitely not be stopping here again

Great value stay

Classificação TripAdvisor 5.0/5

Julmartrich Romântica - Avaliação certificada TripAdvisor

Great stay and good value for money. Our room with twin beds was very clean. Good quality towels and bed linen . Nice toiletries too. We were only there one night so didn’t use any facilities, bar , pool etc. . Reception were friendly & helpful . 5 mins walk into the town centre , free parking .Would definitely stay here again .

Pleasant stay in St Helens

Classificação TripAdvisor 4.0/5

jean2072015 Avaliação certificada TripAdvisor

Pleasant stay at this hotel for the weekend. Reception staff were welcoming and very helpful. Lovely clean and modern bedroom, but the twin beds joined together, was not a great experience. It dipped in the middle, so I would get stuck on the join, painful. The mattresses have seen better days and could really do with replacing now! The lounge and bar areas were clean and tidy. The restaurant where we had breakfast was great. Breakfast was presented quickly and very nice and hot on arrival. Special shout out to our server at breakfast Lucy. Give her an award! That woman whizzed around doing so much for so many people on both days Feb 1st and 2nd, with very little assistance and still managed to keep a smile on her face. My only criticism . PLEASE PROVIDE MORE STAFF IN THE BREAKFAST AREA.

The Mercure has raised its game

Classificação TripAdvisor 4.0/5

L5053SMdavidm Avaliação certificada TripAdvisor

I’ve been staying at the mercure fairly regularly over the past 4 years or so. Standards really dropped about 3 years ago, so I stayed at another location in the town. I came back to the Mercure at the end of last year due to availability issues. I have to say I was pleasantly surprised the standards have been raised across the board. I’ve stayed in 3 different rooms since then and the standard of cleanliness is very good, some rooms are slightly better in standard but overall they are fine. The general cleanliness in the hotel is very good and all the staff I have met are helpful and friendly. The breakfast is very good, and the young lady (Lucy) working in there was on her own on the 3 mornings I had breakfast, but was very helpful, friendly and efficient, and nothing too much trouble. One set of guests sat facing the toaster about 3 meters away asked her to make them toast, which she duly did. She is a credit to the hotel, as are most staff to be fair.

Achtung Parkplatzfalle

Classificação TripAdvisor 2.0/5

Franz E Avaliação certificada TripAdvisor

Das Hotel wäre mit der Bewertung Mangelhaft schon gut bedient. Aber abgesehen davon ist der Parkplatz eine Falle. Man muss das Fahrzeug an einem Automaten registrieren, bekommt aber kein Ticket. Tritt ein Fehler auf, den man ohne Ticket nicht erkennen kann bekommt man eine Anzeige wegen Falschparken. Da ich ein Gast war und alle Belege habe, sah ich darin kein Problem. Allerdings hat die Tatsache, dass ich ein Gast war, weder das Hotel noch die Parkplatzüberwachungsfirma interessiert und es wurden trotz der Belege alle Berufungen abgewiesen, was bedeutet, dass ich nun eine Strafe im Wert von GBP 100,- bezahlen darf. Vielen Dank für das gute Service.

Dear Guest, Thank you for taking the time to review your visit to the Mercure St Helens. I regret to hear that you have received a parking fine it appears that you missed to follow the signs in the parking and in the Hotel Lobby. Our Car Park is managed by a third party - Parking Eye, the terms and conditions are outlined on over 14 parking signs in the car park, the sign as you enter the car park and also the pull up banner located onsite the hotel reception. If you contact our reception team a member of the team would be more than willing to assist you with the appeal, however I must remind you that it is the responsibility of the driver to register their vehicle and to adhere to the guidelines of the car park chosen. Kind regards Mercure ST Helens

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 274 comentários 9.4/10 Localização
  • 658 comentários 7.1/10 Quarto
  • 575 comentários 8.5/10 Serviço
  • 5 comentários 6.2/10 Wifi
  • 289 comentários 7.8/10 Limpeza
  • 209 comentários 7.4/10 Café da manhã

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Todos os nossos hotéis em St Helens

Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (Alguns impostos podem ser pagos na chegada ao hotel (por exemplo, imposto de turismo) de acordo com as normas locais em vigor.) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.