Hotel Novotel Liverpool Centre 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.3/5 8.206 comentários

Hotel ALLSAFE. Aprovado

Mensagem informativa

+ 15 Serviços

Extras do hotel

  • Localização central próxima das lojas do Liverpool One

  • Leisure facilities including swimming pool, steam room and gym (reopening 25th July)

  • 10 salas de reuniões totalmente equipadas, WiFi

  • 1,6 km da estação Liverpool Lime Street

  • 11 km do Aeroporto John Lennon

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Localização do hotel

Novotel Liverpool Centre

40 Hanover Street
Merseyside
L1 4LN liverpool
united kingdom

Fax: (+44)01517025110

Check-in a partir das 15h00

Check out até as 12h00

  • De avião

    JOHN LENNON AIRPORT A 11,26 km / 7 milhas

  • De trem

    LIVERPO LIME STREET A 1,61 km / 1 milhas

GPS:53.403169, -2.984534

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

ROPEWALKS FOOD AND DRINK LOUNGE

O RopeWalks Food and Drink Lounge é um centro de entretenimento e refeições para atender aos seus gostos e horários. Com uma Jukebox interativa, piano acústico ou X BOX 360, sempre haverá algo para manter você entretido.

Nossas acomodações

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 10

  • Tamanho máximo: 80

  • Capacidade máxima: 100 pessoas

  • Capacidade máxima para banquete: 60 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Novotel Liverpool Centre

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.3/5

8.206 comentários

Classificação no TripAdvisor 4.0/5

3.037 comentários

2021 Certificado de Excelência Trip Advisor
Certificado de excelência 2021

Lovely hotel excellent location

Classificação TripAdvisor 5.0/5

IanG761 17/01/2022 Avaliação certificada TripAdvisor

Lovely hotel - very clean. Easily meets it's 4 star rating. Good facilities, friendly staff. Excellent (and flexible!) check in arrangements. Brilliant central location for all city centre attractions. Close to bus stationand Lime Street railway station.

Good visit apart from the FALSE Fire Alarm !

Classificação TripAdvisor 5.0/5

CastleResident 09/12/2021 Avaliação certificada TripAdvisor

Was upgraded to Executive Room which was excellent only marred by a FALSE fire alarm at 12.15am on the Monday Evening. Bar Staff excellent and had one of if not the best Pizzas I have ever eaten. Good location for access to Station and other places of interest.

Liverpool visit for anniversary

Classificação TripAdvisor 3.0/5

sabrinakZ6613ZF 01/12/2021 Avaliação certificada TripAdvisor

The staff and service we received from front of house and room service was excellent, friendly professional and very helpful. The room had stain on the carpet floor, there was a constant leak in the corner if the room. It was difficult to sleep at night due to the noise from the extraction fan which couldn't be turned off during our stay. The room had plenty of space but felt shabby

Good hotel but

Classificação TripAdvisor 4.0/5

Ian L 29/11/2021 Avaliação certificada TripAdvisor

I was greeted and had a room upgrade on the eleventh floor which was all excellent. Went down for dinner and in 20 minutes just managed to get a drinks menu. The chef in the kitchen was leaning in the counter doing nothing. Two other tables were waiting to be served. So I walked out and ate elsewhere.

Meeting Family

Classificação TripAdvisor 5.0/5

physicsclub2016 17/10/2021 Avaliação certificada TripAdvisor

Staff were always helpful and approachable.Jade and Maria went the extra mile. The breakfast was very good and there was plenty of it. The swimming pool was great for the family. Booking in for it was a good idea.

Dirty

Classificação TripAdvisor 2.0/5

Reja G 10/09/2021 Avaliação certificada TripAdvisor

Really disappointed with the poor cleanliness. We felt disgusted. This hotel is not cleaned adequately. The allsafe notices everywhere were an absolute joke as the dirt was visible! The staff did take our complaints seriously and moved us to a different room but the communal areas were also unclean. Have given my feedback and the Novotel/Accor chain replied and said they apologise and are looking into the issues which I appreciate. This should never happen however, especially in a pandemic. I did not feel safe.

Slightly Disappointed

Classificação TripAdvisor 3.0/5

MandyEgan-Shepherd 01/09/2021 Avaliação certificada TripAdvisor

Every time we go to Liverpool we stay at your hotel and have always rated it highly. This time we were disappointed. There were no cocktails on offer and our dinner in the evening was not what we expected. The food was good but the starters and mains came at the same time! We commented to the waitress and she said 'I didn't take the order' and walked away! Nothing resolved!!

Work trip

Classificação TripAdvisor 5.0/5

Cricketer1969 Business - 22/08/2021 Avaliação certificada TripAdvisor

Another enjoyable stay in the centre of Liverpool. Great staff who worked very hard to make the experience. Hotel is 5 minutes walk to Albert Dock and Liverpool One. 15 minutes to the train station. Restaurants and bars everywhere.

Mid week break

Classificação TripAdvisor 5.0/5

janebernad 02/08/2021 Avaliação certificada TripAdvisor

Staff and service were friendly efficient and always helpful . Room was a little tired with signs of wear however it was still very comfortable . Restaurant was good value and well laid out with plenty of room between diners in line with Covid protocols . Pool could be booked for up to an hour which is fantastic when you need to entertain kids . Some usual amenities not available because of covid eg xbox and pool table which under the circumstances is perfectly understandable. The staff at Novotel Liverpool are a great team . Thankyou for your welcome and making our stay safe .

Excellent

Classificação TripAdvisor 5.0/5

sandramcsorley9 26/07/2021 Avaliação certificada TripAdvisor

We had a lovely over night stay in this hotel. Easy access, check in simple, lovely staff. Would highly recommend the clean simple rooms with tea making facilities. I will stay again on our next visit .

Novotel Liverpool

Classificação TripAdvisor 5.0/5

tmatthew11 16/09/2020 Avaliação certificada TripAdvisor

I stayed at the Novotel as a complimentary night due to my previous stay some months earlier being disappointing. The Team Management Team were quick to own the problems I’d encountered and immediately sought ways in which to proactively ‘put things right’ - Matthew and Daniel, thank you. Despite the challenges of COVID-19, social distancing and enhanced cleaning, my stay was simply faultless this time around and the FOH Team were amazing. The rooms are comfortable, have all the mod cons and amenities expected from the Accor hotel chain and is waking distance to/from the City and Liverpool Lime Street Station.

We have stayed several times now

Classificação TripAdvisor 5.0/5

Compass40339338556 29/08/2020 Avaliação certificada TripAdvisor

This is a perfect family hotel. It is in a perfect location close to liverpool one and food places. The pool is great and the staff are great too nothing is too much trouble. We have booked for new year xx

Good Hotel

Classificação TripAdvisor 3.0/5

H3840NHdeborahh 10/08/2020 Avaliação certificada TripAdvisor

Clean, tidy hotel! Great location, lots to do in the area. Staff were friendly and we were able to leave suitcase in hotel on last day to save us carrying it round. Only shame was hearing the building work from 7am

Great location, apart from that just OK

Classificação TripAdvisor 4.0/5

Doswiadczony Couples - 20/02/2020 Avaliação certificada TripAdvisor

Executive/VIP room quite large, but a bit outdated. Bad smell, likely from drainage. Room not serviced for 4 hours we were away, serviced on the spot when reception notified. Excellent dinner with Valentine Day menu. However even though it was reserved in advance receptionist at check in asked again for things like time of reservation. Restaurant forgot to apply early reservation discount. Decent pool. We couldn't setup connection to TV from our phones/tablets.

Dear Doswiadczony, Thank you for your feedback regarding your stay at Novotel Liverpool we appreciate your review. We are pleased to know that your room was serviced straight away and we could resolve this quickly for you. The rooms should be serviced daily so our apologies for the delay. We hope you enjoyed your valentines dinner with us and thank you again for leaving us a review. We look forward to seeing you soon. Kind regards Jade Cotgrave Reception Team member.

weekend leisre trip

Classificação TripAdvisor 5.0/5

ian030551 23/01/2020 Avaliação certificada TripAdvisor

Excellent stay at a new hotel for us. everything you would expect from the Novotel brand. Great weekend. Excellent breakfast menu and comfortable bed. Room was large ad spacious with plenty of amenities and a great TV. WOULD DEFO STAY AGAIN.

Hi Ian, Thank you for leaving a review about your time at our hotel. We are delighted that you enjoyed your time and we look forward to seeing you again. Kind Regards, Conner Farmer Reception Team Leader

Ideally located for City centre needs

Classificação TripAdvisor 5.0/5

peterd862020 Couples - 21/01/2020 Avaliação certificada TripAdvisor

Great hotel - second time I've stayed here so knew what to expect. Friendly, helpful staff, spotlessly clean hotel and ideally situated for the city centre shops/ Liverpool One - and a short walk from the Albert Dock where we went to eat (Smugglers Cove, highly recommended!). Multi-storey car park located next door to the hotel provides plenty of parking for the centre, there was no shortage of spaces and we landed Friday evening. Would recommend this hotel and would have no qualms about staying again in the future.

Hi Peter, Thank you for your great feedback about your stay at our hotel. We are happy we were able to accommodate you and we look forward to seeing you again soon. Kind Regards, Conner Farmer Reception Team Leader

Stuart's birthday stay

Classificação TripAdvisor 5.0/5

Stuart B Couples - 20/01/2020 Avaliação certificada TripAdvisor

Excellent hotel. Good location close to the shops and the waterfront. Very friendly and welcoming staff who went out of their way to be helpful. We were upgraded to an Executive room which was an added bonus! Cannot fault it.

Dear Stuart, This is an absolutely WOW review!!! Everybody is thrilled that you have enjoyed to the maximum your stay at Novotel Liverpool! You should have seen my colleagues faces when I read your feedback to them! They were so pleased and grateful to have their hard work appreciated! Happy birthday once again from all of us! May you have all the best in this life! Take care! Best regards, Valentina Stolnic Reception Team Leader

One Night stay Very comfy

Classificação TripAdvisor 5.0/5

U5049NAmargaretc Friends getaway - 15/01/2020 Avaliação certificada TripAdvisor

We arrived and parked car in the car park on Hanover street Q Parks 30% off with a ticket from hotel on checking out. Check-in was a breeze the gentleman was very helpful room was big, clean and very comfortable. View from window not great but we were only there 1 night to sleep and get ready for a night out with friends. Bed was comfy and breakfast was delicious. Location was great for sight seeing Highly recommend this hotel.

Dear U5049NAmargaretc, Thank you for your absolutely fantastic review of Novotel Liverpool Centre. I will pass on your kind comments regarding the smooth check-in with the welcome team, as well as how much you enjoyed the room. Unfortunately, some of our rooms do look onto other buildings in the city. We are glad that you loved the breakfast and the location of the hotel, we hope to welcome you back very soon! Kind regards, Sebastian Chan Welcome Manager

Would definatly stay again.

Classificação TripAdvisor 5.0/5

Compass40339338556 Family - 06/01/2020 Avaliação certificada TripAdvisor

We have stayed at the novotel before and went back as we enjoyed our stay. We stayed this time over new year. The first room we were given none of us slept all night as we were at the back of the hotel by a loading bay and the noise was awful and had no view. When I went to reception the next day the staff we brilliant we had a new room within 10 minutes with complimentary breakfast for both mornings. Our stay new years eve was great no noise and an amazing view if the Albert dock and fireworks. It made our stay.

Good evening, Thank you very much for taking the time to leave feedback about your time at Novotel Liverpool. We are delighted to see that you enjoyed your time at our hotel and we were able to rectify the noise issue. Thank you again and we wish to have you back soon. Warmest Wishes, Conner Farmer Reception Team Leader

The worst hotel stay in years

Classificação TripAdvisor 1.0/5

Errigalagencies Family - 02/01/2020 Avaliação certificada TripAdvisor

Well to start with the bed was the most uncomfortable so hard I had back pain for most of the third nights stay The sofa bed was not made up properly the sheet wasn’t fixed each day the duvet was pulled up to hide this and where the beds were made in some shape the room was not cleaned as we spotted some items under our bed the morning after our first nights stay these were still there in the evening and we had to dispose of them ourselves

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