Hotel ibis Liverpool Centre Albert Dock - Liverpool One 3 estrelas

Classificação clientes Avis (Classificação ALL) 4.3/5 8.818 comentários

Hotel ALLSAFE. Aprovado

+ 15 Serviços

Extras do hotel

  • Central location, with plenty of nearby transport links

  • Located opposite the Royal Albert Dock and M&S Bank Arena (formerly Liverpool Echo Arena)

  • Fogg's Restaurant serves a choice of international cuisine

  • Just 350 yards away from Liverpool One shopping centre

  • An ALLSAFE certified hotel. We have introduced elevated hygiene & prevention measures

Localização do hotel

ibis Liverpool Centre Albert Dock - Liverpool One

27 Wapping
L18LY liverpool
united kingdom

Check-in a partir das 15h00

Check out até as 12h00


  • De avião

    JOHN LENNON AIRPORT A 8,05 km / 5 milhas

  • De avião

    LIVERPOOL AIRPORT A 9,66 km / 6 milhas

  • De avião

    LIVERPOOL AIRPORT A 8,05 km / 5 milhas

  • De avião

    LIVERPOOL J.LENNON A 5 km / 3,11 milhas

  • De avião

    MANCHESTER AIRPORT A 80,46 km / 50 milhas

  • De avião

    MANCHESTER AIRPORT A 15 km / 9,32 milhas

  • De barco

    FERRIES A 0,97 km / 0,6 milhas

  • De barco

    IRISH FERRIES A 0,8 km / 0,5 milhas

  • De barco

    ISLE OF MAN FERRY A 0,97 km / 0,6 milhas

  • De barco

    MERSEYSIDE FERRIES A 0,16 km / 0,1 milhas

  • De barco

    Mersey Ferries A 1 km / 0,62 milhas

  • De carro

    M62 A 329,92 km / 205 milhas

  • De carro

    MOTORWAY M57 A 6,44 km / 4 milhas

  • De carro

    MOTORWAY M62 A 0,1 km / 0,06 milhas

  • De trem

    LIVERPOOL LIME STREET A 1,61 km / 1 milhas

GPS:53.399925, -2.98709

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar

FOGGS Foto não contratual

O restaurante Fogg's oferece os sabores favoritos dos quatro cantos do mundo para você desfrutar. O local perfeito para quem viaja sozinho ou com amigos ou colegas.

Nossas acomodações

Convidativo, moderno e acolhedor, com uma cama confortável e um banheiro funcional. O quarto tem tudo o que você precisa para uma estadia agradável. Hotel 100% para não fumantes

Avaliações dos nossos hóspedes para
ibis Liverpool Centre Albert Dock - Liverpool One

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.3/5

8.818 comentários

Classificação no TripAdvisor 4.0/5

2.416 comentários

Would not stay again

Classificação TripAdvisor 3.0/5

RoverTM Business - 07/12/2021 Avaliação certificada TripAdvisor

There is a tremendous variation in quality between ibis hotels of the same nominal standard. In this case, front counter staff who didn't seem to know what they were doing or where to find things on the booking system. Beautiful modern brick built exterior but looked tired as soon as you got past reception. In the corridors, there was a strong odour of that horrible disinfectant that one associates with nursing homes and incontinence - surely there are better options. The room was clean and cosy enough, but the mattress was thin. I slept fitfully and awoke with aches that I hadn't gone to bed with. I was only staying one night and I was glad to leave the next morning. I was due to stay again two weeks later, this time for a full week, so I opted to cancel and pay more to stay at another location where I've never had a poor night's sleep.

Good position

Classificação TripAdvisor 5.0/5

Robin W 25/11/2021 Avaliação certificada TripAdvisor

The usual Ibis comfortable beds, decent breakfast and a clean efficient hotel. Excellent position for Albert dock and the start of the open top bus tours, an easy walk into the city centre and to China town.

Perfect stay

Classificação TripAdvisor 5.0/5

P1245BLemma 21/11/2021 Avaliação certificada TripAdvisor

The staff on reception took my requests into account. So I had the perfect room for my stay. I had a room on the top floor, with an amazing view and good wifi so I was able to work in the quiet room I had requested.

Many issue but dealt with

Classificação TripAdvisor 3.0/5

charlottedE9483ON 31/10/2021 Avaliação certificada TripAdvisor

We arrived early to get the full day and went in to the hotel to sort out the parking and needed to change my babies nappy. I said we had arrived too early for check in but can we use the facilities to change my baby, then being told there are no baby changing facilities, you would hope/think if you are allowing families to stay these are a must? Having said this it was checked to see if our room was ready and it was and we were allowed to go in early. On entering the room I had email head asking that the single bed not be made and this had been acknowledged, this had been made up. We booked a family room with a cot so this showed we had a baby the door for the bathroom didn't my close properly which meant out baby could easily trap her fingers and the kettle and mugs were on a low accessible shelf with no where else to put this again another damager in a ‘family’ room. On returning to the room later that day the travel cot had been put up, on checking it out the mattress was not in a good condition and a towel had been used to try and disguise this, but again on going to reception to report this the issue was resolved very quickly. Even though the issues we had we resolved quickly I do not think this hotel caters for families with babies and would not recommend them.

Nice hotel in a very good location

Classificação TripAdvisor 4.0/5

RickAdderley 09/09/2021 Avaliação certificada TripAdvisor

The only minor issue was the cleanlinees of the bedroom. There were food crumbs on the bed side unit. We asked for a quiet room and it was perfectly quiet on the top floor. All staff wore masks making us feel quite safe.

Cheap option in a good location

Classificação TripAdvisor 3.0/5

richardK5912DQ Business - 30/08/2021 Avaliação certificada TripAdvisor

This is usually a pretty good cheap option in Liverpool. This time the room I stayed in was rather strange, with a small sleeping area and a large bathroom. As a result, the 2 beds were squeezed in and blocked access to the desk and wardrobe. But it was clean, a comfortable bed and a pretty decent breakfast buffet for the price.

Great location and staff

Classificação TripAdvisor 5.0/5

Lynd50 30/08/2021 Avaliação certificada TripAdvisor

The hotel is in a great location for Albert Dock and the centre of Liverpool. It was very clean. The staff were very friendly and helpful. The buffet breakfast was good, plenty of cooked fresh food. The room was pleasant and at the back so no road noise. The single beds did seem very narrow though. We had to get taxis everywhere as I had hurt my knee and the staff sorted them out quickly. There were tea and coffee making facilities in the room. There was a pleasant outside area where we sat and had a few drinks and they served snacks. I would stay again.

Ideal mini break

Classificação TripAdvisor 5.0/5

FrD31 29/08/2021 Avaliação certificada TripAdvisor

Great location for access to the city, the Royal Albert Dock and the "Ferry 'cross the Mersey". Staff always keen to assist. Everything kept clean with special care taken during the pandemic. Breakfast fresh and plentiful.

Couple of days away👍

Classificação TripAdvisor 5.0/5

greenie60 20/08/2021 Avaliação certificada TripAdvisor

Great location, friendly staff and great facilities in the hotel. The hotel was clean, tidy and we got to check in early. Only downside is if you have an EV vehicle charging point out of order and told it’s been like that for quite a while?

Location Location Location

Classificação TripAdvisor 4.0/5

JackSprat01 14/08/2021 Avaliação certificada TripAdvisor

Nice little Hotel, rooms basic but clean and comfortable. Good breakfast and a small bar. Staff could be a little more attentive but thats about all I could find wrong with the place. And the location is perfect, opposite Albert Dock and 2 minutes from Liverpool One shops and the bus station.

Very Good

Classificação TripAdvisor 4.0/5

mcl0u2021 05/08/2021 Avaliação certificada TripAdvisor

Very clean rooms but for a twin room not a lot of room to walk round. Plenty of sockets but not with a mirror for drying hair or putting on makeup. There was a socket on the main walkway from the door, it needed a small table and a mirror above. That is the only criticism. Helpful and friendly staff

Great location, excellent value for money

Classificação TripAdvisor 5.0/5

KateSM 29/07/2021 Avaliação certificada TripAdvisor

We stayed on night before taking a ferry. Location wax fab - right next to Albert Dock. Hotel was clean and tidy, staff friendly and welcoming. Good breakfast buffet. The room was comfortable and adequate for our needs. Would definitely stay again!

Lovely stay

Classificação TripAdvisor 5.0/5

GlenMaye 23/07/2021 Avaliação certificada TripAdvisor

The stay at the Ibis Albert Dock was excellent as always. The staff are very professional and pleasant. Breakfast is very good and rooms clean and comfortable. Would recommend this hotel as a good location for visiting Liverpool.

Liverpool Weekend

Classificação TripAdvisor 5.0/5

gordyfisher 21/07/2021 Avaliação certificada TripAdvisor

Ive stayed at this hotel often and it never disappoints its 5***** customer service from the staff who I find nothing is a problem the rooms are clean, the food good Superb hotel keep up the good work Ill be back for sure

Good stay

Classificação TripAdvisor 5.0/5

markgillett 17/04/2021 Avaliação certificada TripAdvisor

Had to visit Liverpool for a hospital appointment. The hotel is conveniently located close to the waterfront. The accommodation is of a good standard and everything was clean. In the current climate all the COVID-secure arrangements were in place

Another stay at Albert Dock

Classificação TripAdvisor 4.0/5

DrJohnChris 03/03/2020 Avaliação certificada TripAdvisor

We have stayed in several IBIS hotels recently and tend to keep using them because the price is right and the location suits us very well. We are used to being welcomed with a smile. This time it was different. One of your staff was talking with a colleague - no problem, I can wait. When she was done she came to us and just said "Name?" No smile. No welcome. I also noted that the person who looked as though she was the manager (dark haired female about 40) did not seem very keen to smile at customers either. This attitude comes from the top, and needs to change. WE may stay in this Ibis once more, but if the reception is the same, we're going elsewhere. I once heard of a receptionist who was called "Director of First Impressions". This is exactly what a receptionist is and our first impression this time was not good.

Very friendly reception staff, good location, value for money

Classificação TripAdvisor 4.0/5

praveenk862 23/02/2020 Avaliação certificada TripAdvisor

Very friendly reception staff, good location, value for money. A little room for improvement, I was last here in this same hotel in 2016. The room still remains the same. It could do with a bit of upgrade (furniture). Minor issue, not a major complaint on my part. I could not connect to Wi-Fi on my phone, a per reception it might be phone issue. Did not face any issues connecting to Wi-Fi on my laptop. This also happened in another Accor Hotel (Aparthotel Adagio Liverpool). Perhaps something to check on

Dear praveen862, Thank you for leaving your feedback. I really hope you enjoyed your time in Liverpool and your stay with us. I'm glad you found our team so friendly and our location so convenient but I am sorry about the issue you had with our wifi. I hope we get the chance to welcome you back again in the future. Kind regards, Stephen Maddison Team Leader

dissapointing stay

Classificação TripAdvisor 4.0/5

rogh54 23/02/2020 Avaliação certificada TripAdvisor

my wife and I have stayed here many times all without any problems, sadly not this time. as usual all the staff were efficient, polite, professional ,and helpful. a great location, on site parking, nice relaxed bar area. the main problems we encountered were in our bathroom. the door didn't fit properly, and the panel on the wall behind the wc was loose and rattled, on the first night it fell off revealing all the drain pipes and electric meter, this was reported and maintenance came quickly to put the panel back in place. however it remained loose fitting and rattled every ,night of our stay, to the point where everytime we opened the door we had to push the panel back into place. also the washbasin was very slow to drain away meaning even shaving took ages. finally I am very disappointed that dogs are now allowed to stay in the rooms as we were awoken most morning early by barking .it really is a shame as up until this stay we have always enjoyed our stays. but will have to consider alternatives from now on.

Dear WorkingtonKopite, Thank you for leaving your feedback. And thank you for again choosing to stay with us here at the Ibis Liverpool Albert Dock, I really hope you enjoyed your time in Liverpool. I am sorry about the issues you encountered during your stay with us, and I'm sorry that on this occasion your stay did not live up to your expectations. I hope we get the chance to welcome you back again in the future. Kind Regards, Stephen Maddison Team Leader

Lovely staff in convenient location

Classificação TripAdvisor 5.0/5

Roger M 20/02/2020 Avaliação certificada TripAdvisor

This hotel is really good advert for Ibis chain. Staff were excellent, polite, helpful. Our room and public areas were spotless. Breakfast (included in our rate) was really good quality Location ideal for visits to Liverpool waterfront or city centre.

Dear Roger M, Thank you for leaving such great feedback. I'm glad to see that you enjoyed your time in Liverpool and your stay with us. I'm really happy that you enjoyed your breakfast and found our team do friendly and helpful. I hope we get the chance to welcome you back again in the future. Kind regards, Stephen Maddison Team Leader

ibis Liverpool Centre Albert Dock - Liverpool One

Classificação TripAdvisor 3.0/5

m4rkl0we 19/02/2020 Avaliação certificada TripAdvisor

For the price, we were very disappointed with the size of the room. Upon opening the door, I nearly fell over the bed it was that close. The room was cold upon arrival which wasn't a major down as we went out anyway. Upon arrival from a bit of shopping the room was still quite cold. The shower room was half the size of the bedroom so quite large considering how small the bedroom was. There is no heating in the shower room and with the weather and time of year was very cold. Not pleasant when exiting the shower particularly. During the night I was awoke with what sounding like creaking floor, but this was constant until around 8am so possibly the wind hitting something but certainly left me exhausted the following day due to lack of sleep. For how much this room cost, I have been to far better places at a lower price.

Dear m4rkl0we, Thank you for leaving your feedback. I really hope you enjoyed your time in Liverpool, but I'm sorry that on this occasion your stay did not live up to your expectations. I hope we get the chance to welcome you back again in the future. Kind regards, Stephen Maddison Team Leader

Nossas mais recentes avaliações de 20

Em parceria com o TripAdvisor

Nossos outros hotéis nas proximidades

Todos os nossos hotéis em liverpool