Mercure Haydock Hotel 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.0/5 647 comentários

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Mercure Haydock Hotel - Image 1
Mercure Haydock Hotel - Image 2
Mercure Haydock Hotel - Image 3
Mercure Haydock Hotel - Image 4
Penny, LANE, WA119SG HAYDOCK, United Kingdom

Descrição

Extras do hotel

  • 13 fully-equipped meeting rooms for up to 180+ guests

  • Wedding facilities capable of accommodating 180 guests

  • On-site leisure facilities available for all guests

  • Beechers restaurant serves a selection of bistro-style meals

  • We are working towards being a Green Key certified which means we will meet a set of high stan

Nossas acomodações

Localização do hotel

Mercure Haydock Hotel

Penny, LANE
WA119SG HAYDOCK
United Kingdom

GPS:53.472972, -2.637943

Telefone
Fax +44 1942 559940

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.0/5  647 comentários

Classificação no TripAdvisor  4.2/5  1.327 comentários

Certificado de excelência 2024

Not the hotel we booked.....

Classificação TripAdvisor 4.0/5

Alison W Avaliação certificada TripAdvisor

Relocated here by Village Hotel Liverpool who have an overbooking policy and couldn't provide the room we had booked and paid for. Staff helpful, room nice. Bed comfortable and location was quiet. Hotel looks a little in need of a refresh in places but was clean and room had everything we needed

Not worth the money, hidden extra costs, below average room, in need of updating throughout

Classificação TripAdvisor 2.0/5

Rachel M Avaliação certificada TripAdvisor

Booked via booking .com as it was a pet friendly hotel then found out it’s an extra £15. Then found out that it was an extra £10 each for use of leisure facility. Ignored on arrival, room way below average with stains all over carpet. In need of upgrading also.

food still frozen in middle thrown together presentation awful

Classificação TripAdvisor 1.0/5

gerry c Avaliação certificada TripAdvisor

afternoon tea .The food was frozen in the middle scones wet in the middle ,jam and cream not enough for one never mind two people.shower blocked with tape in changing room had to wait 20 mind before we could shower. Last visit Jacuzzi broken . The standard has hit rock bottom this was a present for my 70th birthday from my family .the cakes dreadful diabetics nightmare .NEVER AGAIN .ti seems when a party goes they get good food when it is only two they get the left overs .

Dear Guest, Thank you so much for taking the time to share your feedback about your stay at Mercure Haydock. Your insights are invaluable to us. I truly apologize that your experience fell short of the exceptional quality we aim to provide. I would greatly appreciate it if you could reach out to me directly at steven.hayes@accor.com with the details of your stay. Your input will help me address any concerns and ensure that we enhance the experience for our future guests. Once again, I am genuinely sorry and hope we can welcome you back in the future to show you the level of service we are known for. Warm regards, Steven Hayes Senior General Manager

Good location, worn out facilities, not great customer service

Classificação TripAdvisor 3.0/5

Lee R Viagem individual - Avaliação certificada TripAdvisor

Positives… - locality … served a purpose for my visit to St. Helens - room & bed comfortably Negatives… - slow reception service. She appeared disinterested. Twice I walked away whilst waiting to book food or ask advice - the place had obviously been painted so smell of fresh paint wafting into rooms - room was dated … bedside lights didn’t work, rusty taps, peeling paint & wallpaper - can’t work out why phone is next to toilet high up on the wall (unless I’ve missed something) All minor negatives but reception was main issue. I checked in online but then had to fill in the same details (as they had to check phone number was correct), standing there for 15 mins whilst she had to find a room key, blaming previous receptionist. I didn’t book breakfast online but thought I’d do it at reception … gave up after waiting ten minutes whilst she was on phone. Similar when buying drinks in the evening … gave up after standing there ten minutes. You can’t change a lot of the building issues, but customer service is important

Dear Lee, Thank you so much for taking the time to share your feedback about your stay at Mercure Haydock. Your insights are invaluable to us. I truly apologize that your experience fell short of the exceptional quality we aim to provide. I would greatly appreciate it if you could reach out to me directly at steven.hayes@accor.com with the details of your stay. Your input will help me address any concerns and ensure that we enhance the experience for our future guests. Once again, I am genuinely sorry and hope we can welcome you back in the future to show you the level of service we are known for. Warm regards, Steven Hayes Senior General Manager

Zeer fijne ontvangst en leuk verblijf

Classificação TripAdvisor 4.0/5

Navigate02461371284 Avaliação certificada TripAdvisor

Was voor zaken in dit hotel en wat mij dadelijk opviel was dat dit een Heel fijn Hotel is en een zeer vriendelijke en professionele ontvangst heeft en dit vooral van Michelle aan de receptie. Ze was zeer behulpzaam en helpt je dadelijk indien er een probleem is.

Dear Guest, Thank you for taking the time to review your stay with us at Mercure Haydock. I am delighted you enjoyed your stay and appreciate the four-star rating! Your kind words will be passed on to the team who I am sure will be thrilled. To book your next stay please do not hesitate to contact me directly at steven.hayes@accor.com, I would be happy to assist you with your booking personally. We all look forward to welcoming you back in the near future. Kind Regards Steven Hayes

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 273 comentários 9.1/10 Localização
  • 1.014 comentários 5.9/10 Quarto
  • 1.187 comentários 8.7/10 Serviço
  • 7 comentários 6.2/10 Wifi
  • 366 comentários 5.3/10 Limpeza
  • 281 comentários 5.8/10 Café da manhã
  • 250 comentários 4.8/10 Custo-Benefício

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Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (Alguns impostos podem ser pagos na chegada ao hotel (por exemplo, imposto de turismo) de acordo com as normas locais em vigor.) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.