Mercure Barnsley Tankersley Manor Hotel 4 stars

Hotel was clean and well presented, but accessible rooms far too far away from reception and restaurant. Not suitable for self propelled or electric wheel chair use. Staff very friendly and helpful. Room was clean and tidy, toilet was very low (I'm 5'3" and too low for me!!). Was there on business, not sure if I'd return for pleasure

Everyone was pleasant enough, so not personal to anyone. The conference room did not have a TV as stated so we had to wait for a projector and screen to be set up (which took time). We had paid for tea/coffee and biscuits (Day 1 the biscuits didn't turn up- until 4pm after we asked 3 times over a 3 hour period and an email). The tea and coffee was done at 9am and never replenished (again asked 3 times) was then told at 4pm that you only get it once in the morning, no where can I see it stating that, so this was misleading. We asked for it to be the afternoon of the following day then, but it was bought in at 9am again (admittedly I didn't say anything when they came in as I didn't want the hassle about it) No one came in at all to check on us through out the day. The 2nd day, the lady did give me her number though so I was able to contact her if required. We are a very big company that does big events and to be honest I wouldn't recommend to my GM to book here as I don't think we would be looked after. Room nice and comfortable, pub staff very nice and accommodating though.

nice welcone, good bar, nice breakfast but what a rabbit warren the building is.

A trip down memory lane for me as this was my first time back to Yorkshire since studying at university here many years ago! Well looked after by hotel staff from reception to bar, restaurant & breakfast. Room was comfortable with great en-suite & all facilities in good working order & clean. Unfortunately, I didn't have time to visit the gym/spa but hopefully next time!

Just OK