Mercure Barnsley Tankersley Manor Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 965 reviews

Mercure Barnsley Tankersley Manor Hotel - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Easily accessible from the M1 with complimentary parking

  • 12 versatile event rooms for up to 400 delegates

  • Health Club and Spa with an indoor swimming pool

  • Pet-friendly hotel

Our accommodation(s)

Hotel location

Mercure Barnsley Tankersley Manor Hotel

Church Lane, Tankerlsey
S753DQ BARNSLEY
United Kingdom

GPS:53.489647, -1.48685

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Woodman

Our Woodman effortlessly combines atmospheric 17th Century charm with the demands of relaxed modern dining. Guests can enjoy a variety of British classics. Traditional afternoon tea and a selection of light bites are also available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  965 reviews

Excellent service

Customer review rating 5.0/5

Lee Couples - Confirmed reviews ALL

Our wedding was at Tankersley manor in 2015, so it is always nice to return. The staff have always been very friendly and they always go above and beyond to make our stay special . The food is also very good. Would definitely recommend!

Dear Lee, Thank you for taking the time to share your positive experience at Mercure Barnsley Tankersley Manor Hotel. We are delighted to hear that you enjoyed the excellent service provided by our friendly staff, as well as the delicious food. Your kind recommendation is greatly appreciated. We look forward to welcoming you back for another memorable stay. Warm regards, Mercure Barnsley Tankersley Manor Hotel

Could have been a nine!

Customer review rating 3.5/5

Adrian S. Solo - Confirmed reviews ALL

Good location near M1, lovely countryside setting and a fine old building. Fabulous leisure centre, quiet early in the morning. Sizeable pool and excellent sauna and steam room. Great rate, booking last minute. Two small issues. 1: Getting around is a bit cumbersome & confusing the first time. One lift a fair walk from reception is best accessed by going back outside. My room wasn’t even shown on the room number directions on the wall. 2: The hotel had 2/3 occupancy during my stay and I was placed next to a very boisterous family, and could hear them throughout my stay. The worst was on Sunday morning when the father decided to lock his young son out of the room at 7:00 am. With more thinking some space could have been left between rooms.

Dear Adrian S., Thank you for sharing your feedback about your recent stay at our hotel, Mercure Barnsley Tankersley Manor Hotel. We are delighted to hear that you enjoyed our good location near the M1 and our lovely countryside setting. It's great to know that you found our leisure centre fabulous and that you were able to enjoy the pool, sauna, and steam room. We are also pleased that you found our rates to be great, especially when booking last minute. We are sorry to hear that you encountered a couple of issues during your stay. We understand that navigating the hotel may have been cumbersome and confusing, especially for first-time visitors. We appreciate your feedback and will take it into account to improve our signage and directions to make it easier for our guests to find their way around. Regarding the noise disturbance from the neighbouring family, we apologise for any inconvenience caused. We understand that this can be frustrating, especially when trying to relax. We will consider your feedback about spacing between rooms and make adjustments where possible to ensure a more peaceful and enjoyable stay for our guests. Thank you once again for sharing your experience, Adrian. We value your feedback and will use it to continually improve our services. We hope to have the opportunity to welcome you back in the future for an even better experience. Warm regards, Mercure Barnsley Tankersley Manor Hotel

average

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

Room was too hot on arrival because the radiator had been left on and couldn't be turned off, the dining experience was one of the worst I've ever experienced in any hotel - terrible service & food. The saving grace was the spa and gym without which, there'd be no reason to stay at the hotel.

Dear valued guest, We would like to thank you for taking the time to share your experience with us. We apologise for the inconvenience caused by the room temperature and the poor dining experience you had during your stay. Please be assured that we will take your feedback into account and make necessary improvements. On the other hand, we are glad to hear that you enjoyed our spa and gym facilities. We hope to have the pleasure of welcoming you back soon and provide you with an exceptional experience that meets your expectations. Best regards, Mercure Barnsley Tankersley Manor Hotel

Good stay

Customer review rating 4.0/5

Susan S. Families - Confirmed reviews ALL

Very enjoyable

Thank you for your review, Susan s.. We are delighted to hear that you had a good and enjoyable stay at Mercure Barnsley Tankersley Manor Hotel. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future. Best regards, Mercure Barnsley Tankersley Manor Hotel.

Room wasn’t well cleaned

Customer review rating 1.0/5

Holly D. Couples - Confirmed reviews ALL

Bugs in bathroom

Dear Holly d., thank you for sharing your feedback with us. We deeply apologise for the inconvenience you experienced with the cleanliness of your room and the presence of bugs in the bathroom. Please be assured that we take your comments seriously and will address this matter with our housekeeping team. Your feedback is invaluable to us as we strive to improve our services. We hope to have the opportunity to welcome you back in the future. Best regards, Mercure Barnsley Tankersley Manor Hotel

Other web-users rate our hotel

  • 268 reviews 9.2/10 Location
  • 1,078 reviews 6.6/10 Room
  • 867 reviews 7.8/10 Service
  • 7 reviews 9.5/10 WiFi
  • 662 reviews 5.2/10 Food
  • 447 reviews 5.8/10 Comfort
  • 400 reviews 7.3/10 Breakfast
  • 370 reviews 4.9/10 Cleanliness

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