Bachleda Luxury Hotel Kraków - MGallery 5 stars

Customer review rating (ALL Rating) 4.8/5 680 reviews

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Description

Hotel extras

  • Discover an oasis of tranquility in the beautifully arranged interiors.

  • Experience the pure luxury.

  • Textures, fragrances, colors make visits to our restaurant unforgettable.

  • Spend time in the heart of Krakow.

  • Enjoy a royal breakfast.

Our accommodation(s)

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Hotel location

Bachleda Luxury Hotel Kraków - MGallery

Plac Kossaka 6
31106 Krakow
Poland

GPS:50.0566, 19.9284

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

GAVI

Taste the elegance of the GAVI restaurant with its richly decorated interiors, taking you on a culinary journey in the Fine Dining style. Enjoy the unforgettable textures, fragrances and colors.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  680 reviews

TripAdvisor Rating  5.0/5  256 reviews

Certificate of excellence 2024

Excellent in all areas

Customer review rating 5.0/5

Nathan A. Friends - Confirmed reviews ALL

Amazing hotel Wonderful rooms Perfect hosts Will 100% be back

Dear Nathan A., We very much appreciate your comments regarding your stay at the Bachleda Luxury Hotel Kraków - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

The hotel was beautiful

Customer review rating 4.5/5

Thomas W. Families - Confirmed reviews ALL

We greatly enjoyed our stay at the hotel and would gladly return. However, we still have not received an emailed invoice for our records. Thomas W. (May 13,14,15,16 2024

Dear Thomas W., Thank you very much for your positive opinion, we are glad that you liked everything. We checked the invoice with the reception. It was sent to you. Today we sent again, just in case. Please inform us when you receive this document. Greetings from the staff of Bachleda Luxury Hotel Kraków. Sincerely,

Luxury jewel near famous Wawel castle and Kraków old town

Customer review rating 5.0/5

Tadzio Solo - Confirmed reviews ALL

- extremely friendly and welcoming personnel - very nice rooms / hotel - excellent location

Dear Tadzio S., Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay and found our personnel to be extremely friendly and welcoming. It's great to know that you appreciated our nice rooms and excellent location near the famous Wawel Castle and Kraków Old Town. We look forward to welcoming you back on your next visit to Kraków! Sincerely,

Beautiful hotel, exquisitely maintained. Very friendly and accommodating staff.

Customer review rating 5.0/5

Jk (. S. Families - Confirmed reviews ALL

Wonderful stay over four nights. Beautiful hotel with very accommodating staff. Excellent daily breakfast as well as dinner. Would definitely choose this hotel when returning to Krakow.

Dear John K., We very much appreciate your comments regarding your stay at the Bachleda Luxury Hotel Kraków - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay , the staff is amazing - they are the one that make our stay perfect

Customer review rating 4.0/5

E. S. Couples - Confirmed reviews ALL

The staff was amazing, I didn’t met lately staff that was so nice, that will let you fill like home , with a smile and you can recognize that they are doing it with a pleasure! I want the mention the staff on the morning breakfast, the staff in the reception! Thank you The rooms was very small for us .. and we needed. To ask for shower gel more often- only one bottle is not enough.. I want to mention That we had bed bags on our bed.. unfortunately we understand that in the last day , we thought it was mosquitoes, but now, it wasn’t nice at all .

Dear S. E., Thank you for your feedback! We're delighted to hear that you had a good stay and that our staff made it even better for you. Providing exceptional service and making our guests feel at home is always our priority. We appreciate your recognition of the morning breakfast staff and the reception team. We apologize for any inconvenience regarding the size of the rooms and the availability of shower gel. Your feedback is valuable to us, and we will take it into consideration to improve our services. We're also sorry to hear about the bed bugs issue. We take cleanliness very seriously, and we will investigate and address this matter immediately to ensure it doesn't happen again. Once again, thank you for your feedback, and we hope to have the opportunity to welcome you back for an even better experience in the future. Sincerely,

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Other web-users rate our hotel

  • 225 reviews 9.4/10 Location
  • 306 reviews 9.1/10 Room
  • 494 reviews 9.6/10 Service
  • 230 reviews 9.2/10 Food
  • 168 reviews 9.8/10 Vibe
  • 142 reviews 8.8/10 Breakfast
  • 122 reviews 9.1/10 Amenities
  • 119 reviews 8.2/10 Comfort

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