Bachleda Luxury Hotel Kraków - MGallery 5 stars

Customer review rating (ALL Rating) 4.8/5 414 reviews

Bachleda Luxury Hotel Kraków - MGallery
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+ 22 Services

Hotel extras

  • Discover an oasis of tranquility in the beautifully arranged interiors.

  • Experience the pure luxury.

  • Textures, fragrances, colors make visits to our restaurant unforgettable.

  • Spend time in the heart of Krakow.

  • Enjoy a royal breakfast.

Hotel location

Bachleda Luxury Hotel Kraków - MGallery

Plac Kossaka 6
31106 krakow
poland

Fax: (+48)12/4241101

Check-in from 15h00

Check out up to 12h00

  • MDA KRAKOW:  179 JUBLAT

  • By plane

    KRAKOW AIRPORT At 14km / 8.7 miles - Shuttle paying

  • By plane

    KRAKOW BALICE At 14km / 8.7 miles - Shuttle paying

  • By plane

    KRK At 14km / 8.7 miles - Shuttle paying

  • By car

    A4 At 12km / 7.46 miles

  • By train

    KRAKOW GLOWNY At 2.8km / 1.74 miles

GPS:50.0566, 19.9284

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

GAVI

Taste the elegance of the GAVI restaurant with its richly decorated interiors, taking you on a culinary journey in the Fine Dining style. Enjoy the unforgettable textures, fragrances and colors.

Our accommodation(s)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 60

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
Bachleda Luxury Hotel Kraków - MGallery

100% genuine reviews from our guests

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ALL Rating 4.8/5

414 reviews

TripAdvisor Rating 5.0/5

146 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Well located

Customer review rating 5.0/5

Sonia S. Friends - 01/12/2021 Confirmed reviews ALL

Staff were very friendly, couldn’t do enough for us, if needed anything they were prompt & very helpful . Hotel itself is clean and luxurious.

Boutique luxury hotel . True 5 star.

Customer review rating 4.5/5

Lola Families - 30/11/2021 Confirmed reviews ALL

The hotel it’s lovely , with very high standard from interiors to services. Staff is very pleasant and polite. Rooms are decorated to high standards. Breakfast is amazing with plenty of choices. I would definitely stay again.

Excellent location, perfect service

Customer review rating 5.0/5

Marius Couples - 23/11/2021 Confirmed reviews ALL

Excellent location, 10 min walking from the city center, perfect service, amazing breakfast, decent prices.

Excellent stay

Customer review rating 4.5/5

H. Couples - 22/11/2021 Confirmed reviews ALL

Warm welcome, customer oriented services, very good quality of sheets, pillows and mattress. Good food. Excellent homemade bread. Good choice of wines.

Good stay

Customer review rating 4.0/5

Anonymous Couples - 20/11/2021 Confirmed reviews ALL

All went smooth. Hotel location, room comfort and amenities were very good

Well located, nice cocktail bar

Customer review rating 4.0/5

Liz S. Couples - 13/11/2021 Confirmed reviews ALL

The hotel room was nice, with a comfortable bed. Overall a good location and nice staff. The cocktail bar was a treat with a great barman and very good cocktails. A couple of areas for development: 1) Pool temperature- could have been a tad warmer as it’s nearly impossible to swim, this is more of a spa. 2) Breakfast food temperature- every “hot” dish was lukewarm at best. Even dishes made A la Carte were not that warm.

Great location, gorgeous hotel/rooms and fabulous restaurant.

Customer review rating 5.0/5

Esther U. Couples - 09/11/2021 Confirmed reviews ALL

We had long travel days to and from Krakow but the hotel, service and restaurant all made up for it during our three day stay. After having dinner at Gavi on our first night, we decided to have all our meals there and enjoyed trying many different menu items. Sadly, we didn't try any cocktails until the last evening and we wished we had tried every one of them. All the servers, both during the breakfast and dinner services, were professional and friendly especially Maciej (who was our server on the last night). We wish to acknowledge the wonderful chef and his kitchen staff who impressed us every evening.

perfect

Customer review rating 5.0/5

Miltiades P. Couples - 08/11/2021 Confirmed reviews ALL

amazing

Loud air conditioning kept me awake

Customer review rating 2.0/5

Hendrik Solo - 03/11/2021 Confirmed reviews ALL

Nice hotel, nice room, friendly staff. Unfortunately air conditioning kept me awake all night. Staff was not able to resolve the problem either. Had to move to another room at 4 am to get some sleep at all.

Good idea to recharge your batteries

Customer review rating 4.5/5

Laszlo S. Solo - 03/11/2021 Confirmed reviews ALL

Sophisticated service, comfortable suite and indulging wellness and spa

Not really luxury

Customer review rating 3.0/5

David B. Couples - 25/10/2021 Confirmed reviews ALL

Average hotel big negative is the A/C is turned off when they consider you don’t need it and if you open the window it’s noisy so basically you have no air movement as even the fan mode does not work. This is not acceptable for the rate they charge and we were in their most expensive suite

Incredible

Customer review rating 5.0/5

Jill D. Couples - 15/10/2021 Confirmed reviews ALL

Beautiful luxurious hotel. Safe and clean with an exceptional staff. Chef was outstanding and the spa is a perfect addition to this stunning boutique hotel. Can’t wait to visit again!

Service terrible in restaurant this is 4 star

Customer review rating 2.0/5

J. Friends - 11/10/2021 Confirmed reviews ALL

Stayed there 4 nights service terrible when arriving and in restaurant!!also booked well in advance!! Checked web site before left uk found my room Ect £150 cheaper then what I paid

Well located. Great service.

Customer review rating 5.0/5

Anonymous Couples - 27/09/2021 Confirmed reviews ALL

Well located. Quiet rooms. Nicely decorated. Excellent service. Nice and courteous personnel.

Beautiful hotel

TripAdvisor rating 5.0/5

MagsR401 26/09/2021 TripAdvisor review

We had a fantastic 3-day stay at the Bachleda. The location was great and facilities were excellent. All the staff were very welcoming and helpful. Loved the food too - the breakfast buffet was amazing and dinner was top notch. Perfect location for a romantic break!

We are thrilled to read your very positive review on Tripadvisor about our hotel and would like to sincerely thank you. Thank you also for your kind compliments and acknowledging our efforts to ensure us that your stay with us exceed your expectations. We have had a great time sharing our royal place with you during your stay. Best regards, General Manager Krzysztof Sowa

Nice experience

Customer review rating 4.5/5

J. D. Couples - 23/09/2021 Confirmed reviews ALL

We had a great experience overall. Good size bedroom, clean, bed was comfortable. Hotel ambiance is nice, bar and cocktails were a nice surprise. Food and service were great!

Perfect hotel and location for Krakow experience

Customer review rating 5.0/5

Kevin Families - 22/09/2021 Confirmed reviews ALL

Superb hotel. Rooms were completely sound proof and beds very comfortable. Staff could not have been more helpful and friendly. Location excellent for castle and main square. Breakfast really worth the extra money.

Luxury with a bit too much plush & gold

TripAdvisor rating 4.0/5

yorkh651 Couples - 16/08/2021 TripAdvisor review

Nice luxurious hotel near old-town, quiet, spacious rooms (but rather small bathroom), clean and cozy with very freindly staff. Good breakfast in patio. We stayed 2 for 2 nights on our Poland trip. The wellness area is a bit dissapointing, small but overloaded with golden decor, for those who like it..... a more clever arrangement of the limited available space would have yielded a better result (like e.g. a real swimming pool). Staff was not really helpful in solving organizational problems like e.g. museum tickets. Nevertheless, overall a recommenadable place when visiting Krakow.

Thank you for taking time to share your opinion about your recent stay at Bachleda Luxury Hotel. It is a pleasure to read your compliments about our team and that you have enjoyed our royal breakfast at Gavi Restautant. In the same time we are sorry that you have not been fully satisfied with our intimate wellness area. We hope to welcome you back. Kind regards, Krzysztof Sowa, General Manager

The best place in town

TripAdvisor rating 5.0/5

Jean Baptiste S Family - 10/08/2021 TripAdvisor review

We came before in Krakow, and it was the first time we went to this hotel. It’s a really small gem where you have a delicate and permanent attention to your needs. Everyone did their best to anticipate any of our needs and make feel at home. This hotel is perfectly situated nearby the Castel and is a perfect spot to visit the city. The beds, pillows, bath product where wonderful and we really enjoy our stay. We’ll be back in December

Dear Jean, we really appreciate your comprehensive feedback. We are very touched to read your full satisfaction of our perfect services. We are especially thankful for your compliments about our staff and the high quality of service you received during your stay. They do work very hard every day to make sure our Guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. We look forward to seeing you again in December! Kind regards, Krzysztof Sowa, General Manager

A uniquely beautiful place. Very attentive staff, good food and homely.

TripAdvisor rating 5.0/5

WooStockholm Couples - 02/07/2019 TripAdvisor review

Bachleda hotel is beautifully decorated. It is seen that every detail must be carefully done. Location is accessible, easy to get to old town and castle. It is quiet. Our room is spacious, clean and homely. Bed is not bad but I have experienced Sofitel bed is normally softer. However it is still comfortable. Staff are very attentive,helpful and polite. They represent the hotel professionally. Food is very good, a good composed menu. The restaurant is stunning but at the same time relaxing and not too formal. This hotel is a destination itself. There is no hesitation to come back.

Good morning, Thank you for the nice opinion about Bachleda Luxury Hotel Krakow MGallery by Sofitel. We were very pleased that you were our Guest. Best regards, General Manager, Krzysztof Sowa

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