Mövenpick Beirut

Mövenpick Beirut

Customer review rating (ALL Rating) 4.2/5 288 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • 5-star business hotel with award-winning resort facilities

  • Private sandy beach with water activities

  • 2000 m² day lit Health Club and spa

  • Restaurants and bars overlooking the Mediterranean sea

  • Conference facilities accommodating up to 1200 guests

Hotel location

Mövenpick Beirut

General de Gaulle Avenue Raouche, Rawsheh, 2038 6908 Beirut Lebanon
BEIRUT
Lebanon

  • By plane

    BEIRUT INTL At 10km / 6.21 miles

GPS:33.88563, 35.474128

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Our guest reviews

Our guest reviews for
Mövenpick Beirut

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  288 reviews

TripAdvisor Rating  4.5/5  1,172 reviews

Certificate of excellence 2022

Well located, good customer service but have security issues

Customer review rating 4.0/5

Diana G. Business - Confirmed reviews ALL

Well located to the sea view, very good cleaning service, very nice breakfast, the design of the room is very nice, customer service is very helpful. However, the security persons they let people in the lobby with no specific reason. They let a woman to enter the lobby and make conversations with hotel clients that she needs to work and make touch with them and she did that with me and asked me to take a taxi with me to the airport and then she left me before going in the airport and once I finished the check in procedures and I was looking for my mobile phone and did not find it, it seems she stole me.. actually I wonder why the security officers of the hotel let her in the lobby in the first place. I wish that management can make corrective actions about the security issues there and ask people before they come in the hotel to know why they want to enter the hotel.

Great time

Customer review rating 5.0/5

Hesham S. A. Business - Confirmed reviews ALL

it was a great stay in Movenpick with the usual hospitality of Lebanese. wish you all the best.

Dear Hesham A., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Beirut. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Amazing Location

Customer review rating 3.5/5

Ali M. Families - Confirmed reviews ALL

It was an enjoyable stay The staff at the hotel were very helpful and courteous the location and sea view were amazing. The food in the restaurants was very tasty, but the food delivery was a little slow. The internet service was extremely bad There was almost no connection all the time In the last two days a bulldozer bothered me for 5 hours as it backfilled the sea.

Dear Mr. Ali M., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Beirut. It is always a pleasure to receive positive feedback. I will share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 5.0/5

Ghada R. Business - Confirmed reviews ALL

It was the first time for me and it was remarkable and distinguished experience, everything is almost prefect especially the staff very friendly there is no problem they can’t solve .. I have to mention here ibrahim with this big smile he is cooperative and nice I wish I remember all names of all the staff the room was perfect very clean the restaurant and food excellent.. I enjoyed my stay very much

Dear Mrs. Ghada R., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Beirut. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location

Customer review rating 4.0/5

Raad A. Business - Confirmed reviews ALL

I have enjoyed the stay

Dear Raad A., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Beirut. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great Stay

Customer review rating 4.5/5

David L. Y. Business - Confirmed reviews ALL

The room was clean and comfortable. All the staff were professional and very helpful. Internal was good.

Dear David Y., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Beirut. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pleasant staff, poor selection of F&B, property in need of massive modernisation

Customer review rating 2.0/5

Nh Families - Confirmed reviews ALL

The major selling point is the hotel's location overlooking the beach and Roucha. If ever a property had a bigger need of a unique UPS, then this property is it and without this unique UPS I feel it would not be anywhere near as attractive or attract as many clientele. In a nutshell, the positives of this property is its location, amazing natural scenery overlooking the beach and ocean and pleseant staff. These are the saving graces. The negatives which I am sad to say would massively impact other properties had it not been for the unique UPS; the property looks old, run down and is in need of modernisation. The room are not equiped or updated as you would expect of the current day and age we live in and clearly show they at least 10-15 years behind the trend. You can go throughout the room and bathroom and see this from old showers which are tight and annonying to navigate within, old telephone systems that don't function properly, whereby everytime I needed to call room service, I had to first call reception to transfer me as the button for room service would dial. So often I would speak to room service and I would ask for a certain desert and it would magically just have ran out, and then 3 days straight of asking and it not being available, I'm informed that despite it being on the menu, the kitchen isn't preparing it because they consider it to be "a summer dish" whatever that is supposed to mean, either way it is not good on the behalf of a top property when you don't even serve what you are offering to sell. The time I did get food, they were massively and overwhelmingly disappointing. The deserts were stale and not fresh. The steak sandwich clearly wasn't cooked at the moment of order, it was VERY OBVIOUS, that the steak was pre-cooked and then the cheese melted over it in the oven, resulting in warm melted cheese but a relatively lukewarm steak. Breakfast was a further indication that the level and standard of the F&B is below what should be expected. I had breakfast over the course of my 4 days at various times, and i can honestly say the vast majority of the foods such as pastries, cakes, croissant were constantly either not fresh or stale rather than being soft, fluffy and luxurious. The variety in selection of certain foods was poor and limited. I would come expect more fresh meats and smoked salmon from such high properties anywhere in the world as opposed to being offered canned meat and lack of actual fresh meat. Very limited options in terms of fruits. Coffee often was served closer to lukewarm rather than freshly ground and warm at the point of service. These are factors that would make me not want to come back to such a property again, but I unfortunately (I say this with disappointment) will come back due to the unique UPS that is on offer and in line with my family's wishes for this location, but if other properties were offering similar views, access and scenery within the area, then I would seriously consider and seek out these other alternatives over this one as things stand, unless there was a massive change to combat and address these serious issues.

Dear Naji H., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Beirut. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

I like the location very much , seeing Rawshe rock every day is a blessing

Customer review rating 4.5/5

Hassan S. Business - Confirmed reviews ALL

This is my 6 or seventh time staying at Movenpick, staff are kind and nice , atmosphere is great , rates are acceptable, what else do I need ?

Dear Mr. Hassan S., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Beirut. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous ones. Sincerely,

Service and staff where very good

Customer review rating 4.0/5

Shady S. Business - Confirmed reviews ALL

The staff and food where perfect the rooms and facilities could do with an upgrade the smell of cigarettes was coming through the air conditioning system and the sheets and pillowcases smelt like cigarettes overall the politeness of the staff and the quality of the food made my stay very enjoyable

Dear Gemma S., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Beirut. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Stay

Customer review rating 4.0/5

Mohammad Business - Confirmed reviews ALL

Overall it was a very good experience, and despite the crisis in the country but we barely felt it in terms of electricity, internet, or any other need. thank you very much.

Dear Mohammad A., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Beirut. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Exceptional service

Customer review rating 5.0/5

Mohamed Z. Couples - Confirmed reviews ALL

Centrally located hotel in Beirut that offers every amenity. Highly recommended, will return!

Dear Mohamad Z., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Beirut. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

out of my expectation, hotel need more attention & manitanance

Dear mR. Hasan A., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Beirut. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Perfect location

Customer review rating 4.5/5

Babar U. R. Business - Confirmed reviews ALL

Excellent view, staff is friendly and overall very pleasant experience.

Dear Khan Babar Ur R., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Beirut. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 2.5/5

Diana K. Couples - Confirmed reviews ALL

Rundown hotel, not up to the movenpick standards

Dear Diana K., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Beirut. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

An Okay Stay and early wake up

Customer review rating 3.0/5

M S. Families - Confirmed reviews ALL

Deffinitly not worth the money spent there , costruction started at around 9am woth drills and noises that woke us up , the pool was not confortable vibe , seems that they rent allow anyone to use it . (It should be deticated to hotel guests ) Hallways has a moisture smell , carpet in suit and room are not clean and has stains , toilet paper is thin and cheap . For gods sakes It felt like inwas staying at the Motel 6 . Never thought that Movenpick would be that bad . And oh train your employees to smile. It's free and easy to do :)

Dear Mike S., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Beirut. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Below expectation Hotel

TripAdvisor rating 2.0/5

jeanmarc307 TripAdvisor review

We arrived 2 hours after the check in time and notified that we need to wait like 10 to 15min for the room as it is not ready. Cleanliness was bad inside the room. Parking of the hotel was dark and unorganized.

Dear Mr.JeanMarc, Thank you for taking the time to tell us about your experience at the Movenpick Hotel Beirut. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chadi Gedeon, General Manager

Recommend

TripAdvisor rating 4.0/5

hbazzi60 TripAdvisor review

Very good place to stay. I enjoyed the pool area. Staff are friendly and accommodating. I definitely recommend this place to stay. It convenient and close to all needs. Next time I am visiting I will definitely stay there.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mövenpick Hotel Beirut. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chadi Gedeon, General Manager

Movenpick Beirut

TripAdvisor rating 5.0/5

caseykas TripAdvisor review

Nice location by the Med. sea. Tourist area. Rooms well organized and clean. Service was ok. Due to Covit-19 epidemic, not much to use of the facility. Restaurants were and pool were closed but we walked around the city of Beirut.

Dear Caseykas, We very much appreciate your comments regarding your stay at the Mövenpick Hotel Beirut. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chadi Gedeon, General Manager

Our most recent 20 reviews

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