Mövenpick Beirut 5 stars

Customer review rating (ALL Rating) 4.4/5 217 reviews

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Description

Hotel extras

  • 5-star business hotel with award-winning resort facilities

  • Private sandy beach with water activities

  • 2000 m² day lit Health Club and spa

  • Restaurants and bars overlooking the Mediterranean sea

  • Conference facilities accommodating up to 1200 guests

Our accommodation(s)

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Hotel location

Mövenpick Beirut

General de Gaulle Avenue Raouche, Rawsheh, 2038 6908 Beirut Lebanon
BEIRUT
Lebanon

GPS:33.88563, 35.474128

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  217 reviews

TripAdvisor Rating  4.3/5  1,262 reviews

Certificate of excellence 2024

Disappointing stay at Mövenpick Hotel Beirut

TripAdvisor rating 3.0/5

Diana K TripAdvisor review

I stayed at Mövenpick Hotel Beirut in Beirut from 22 to 24 November. While the room was clean and comfortable, essential housekeeping items were not replenished—shower cap, slippers, and vanity kit were omitted during the stay, which is unacceptable for a hotel of this standard. Restaurant service was consistently poor. Servers seldom approached our table, and when we sought assistance, responses were unhelpful and sometimes confrontational, including from the restaurant manager. This level of service is below expectations and severely impacted the overall experience. Internet connectivity was adequate. Overall, the positives in room quality do not offset the significant service and amenity deficiencies. I expect management to address these issues promptly to restore guest confidence. Rating: 3/5

Dear Valued Guest, Thank you for taking the time to share your experience following your stay at Mövenpick Hotel Beirut. I appreciate your feedback and would like to address the concerns you raised regarding your visit from 22 to 24 November. I am pleased to hear that you found your room to be clean and comfortable. However, I sincerely apologize for the oversight regarding the replenishment of essential housekeeping items such as the shower cap, slippers, and vanity kit. Those items are usually delivered upon request following Accor standards. Moreover, I am disheartened to learn about the service shortcomings you encountered in our restaurant. It is our goal to provide attentive and courteous service to all of our guests, and I regret that we fell short in this instance. Your comments regarding the interactions with our staff members, including the restaurant manager, are concerning, and I assure you that we take such feedback seriously. We will be reviewing our service protocols to ensure that our staff is equipped to provide the level of service that our guests expect and deserve. I appreciate your acknowledgment of the adequate internet connectivity, but I recognize that it does not compensate for the overall service experience. Your feedback is invaluable in helping us improve, and I will ensure that it is shared with the relevant teams. Thank you once again for your insights. We hope to have the opportunity to welcome you back in the future, where we can provide you with a more satisfying experience. Sincerely, Chadi Gedeon, General Manager

Customer review rating 5.0/5

Alan C. Business - Confirmed reviews ALL

Mine was a brief - two night - stay but the hotel's location was excellent, service excellent and it has superb views!

Dear Alan C., Thank you for your kind words regarding your recent stay at Mövenpick Beirut. We are delighted to hear that you enjoyed our prime location, exemplary service, and the stunning views we have to offer. Your feedback is invaluable to us, and we hope to welcome you back for another memorable experience in the future. Sincerely, Chadi Gedeon, General Manager

Customer review rating 5.0/5

Wafa F. Solo - Confirmed reviews ALL

one of the best hotels in Beruit, extremely clean, staff are so professional and helpful, great location and close to restaurants and attractions

Dear Wafa f., Thank you for your kind words regarding your recent stay at Mövenpick Beirut. We are delighted to hear that you found our hotel stunning and appreciated the cleanliness, professionalism of our staff, and our prime location. It is always our goal to provide an exceptional experience for our guests. We look forward to welcoming you back in the future. Sincerely, Chadi Gedeon, General Manager

Customer review rating 3.0/5

Garbis I. Business - Confirmed reviews ALL

overpriced rate

Customer review rating 4.5/5

Ezzat T. Business - Confirmed reviews ALL

It was great

Dear Ezzat T., Thank you for your positive feedback. We are delighted to hear that you had a great experience during your stay at Mövenpick Beirut. Our team strives to provide exceptional service, and it is rewarding to know that we met your expectations. We look forward to welcoming you back in the future for another enjoyable visit. Sincerely, Chadi Gedeon, General Manager

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Other web-users rate our hotel

  • 81 reviews 9.4/10 Location
  • 219 reviews 8.8/10 Room
  • 443 reviews 9.2/10 Service
  • 136 reviews 9.7/10 Cleanliness
  • 56 reviews 9.2/10 Vibe
  • 36 reviews 7/10 Breakfast

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Customer review rating (ALL Rating) 4.6/5 (41 reviews)

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