Mövenpick Beirut 5 stars

Customer review rating (ALL Rating) 4.5/5 252 reviews

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General de Gaulle Avenue Raouche, Rawsheh, 2038 6908 Beirut Lebanon,  BEIRUT, Lebanon

Description

Hotel extras

  • 5-star business hotel with award-winning resort facilities

  • Private sandy beach with water activities

  • 2000 m² day lit Health Club and spa

  • Restaurants and bars overlooking the Mediterranean sea

  • Conference facilities accommodating up to 1200 guests

Our accommodation(s)

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Hotel location

Mövenpick Beirut

General de Gaulle Avenue Raouche, Rawsheh, 2038 6908 Beirut Lebanon
 BEIRUT
Lebanon

GPS:33.88563, 35.474128

Telephone
Fax +961 1 809 326

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  252 reviews

Customer review rating 4.0/5

Hiba A. Couples - Confirmed reviews ALL

It was my husband's 30th birthday the welcoming team was amazig they gave us a complimentary cake. The staff was really friendly. The spa experience is good, clean and loved the facilities. Your mattresses are OUT OF THIS WORLD.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mövenpick Beirut. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chadi Gedeon, General Manager

Customer review rating 3.0/5

Kamal E. Business - Confirmed reviews ALL

Although it was really unreasonably priced (meaning no value for money), the room was regularly cleaned and tidied up nicely.... The food (breakfast and dinner) was good.... My room neighbors (room # 821 and the room directly above my room- 823) were insensitively too loud noisy and rowdy at night (loud voices and arguments well into the night) almost all throughout my stay.... I complained to front desk but to no avail.... The hotel staff I encountered at reception, house keeping and Hemingway's were rather attentive, pleasantly courteous and welcoming, albeit one key observation I have to make a note of in that "hotel/ restaurant staff are to be seen and not heard" .... I observed several unpleasant loud exchanges between staff during breakfast and dinner sometimes of petty arguments between themselves and on other instances delegating duties or communicating orders..... And there was one horrendous instance at the pool shower area wherein one adult male was cleaning his son's back end openly in broad day light and "feces" was scattered all around the shower basin area. Ironically, the "old" cleaning lady on duty that afternoon stood nearby helpless..... Last, there seems to be a communication gap between your team and "Allo Taxi" regarding settling taxi fares. On both instances of airport pickup and delivery, the drivers asked for cash payments whilst I had already asked to settle the taxi fares on my room charges....

Dear Mr.nKamal E., Thank you for taking the time to tell us about your experience at the Mövenpick Beirut. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence, our manager on duty will contact you shortly. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chadi Gedeon, General Manager

Customer review rating 2.5/5

Mike H. Families - Confirmed reviews ALL

Didn’t get member discount, didn’t get a see front as promised, had the farthest room on the floor to walk to!!! Other than that, staff was great and service was as BEST.

Dear Mike H., Thank you for taking the time to tell us about your experience at the Mövenpick Beirut. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chadi Gedeon, General Manager

Customer review rating 4.5/5

Fadi J. Friends - Confirmed reviews ALL

Very nice and helpful staff, special thanks to Serena and Saadallah and Cynthia

Dear Fadi J., We very much appreciate your comments regarding your stay at the Mövenpick Beirut. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chadi Gedeon, General Manager

Customer review rating 5.0/5

Karim M. Families - Confirmed reviews ALL

Nice rooms, amazing pool, and professional staff. Serena at reception went above and beyond to make sure our check-in went smoothly

Dear Mr. Karim M., We very much appreciate your comments regarding your stay at the Mövenpick Beirut. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chadi Gedeon, General Manager

Other web-users rate our hotel

  • 85 reviews 9.6/10 Location
  • 229 reviews 9.1/10 Room
  • 464 reviews 9.3/10 Service
  • 145 reviews 9.7/10 Cleanliness
  • 69 reviews 9.2/10 Vibe
  • 61 reviews 8.9/10 Food
  • 37 reviews 7.8/10 Breakfast

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