Sofitel Beirut Le Gabriel Hotel 5 stars

Great location very attentive staff

staff at breakfast and at front office desk were very helpful and room staff made our stay most enloyable

The overall experience was good with just a few areas of improvement. Breakfast was fantastic with table service, whilst the room was clean and any issues were dealt with efficiently. The front rooms were very noisy from the traffic on the road whilst constantly asking for tea in the bedroom was tiresome. The staff were friendly and courteous at all times

The stay was fine, but not usual sofitel standard. Housekeeping was mixed- did not replenish water for example. Service was ok, but not overly friendly. Gym had some broken equipment. General quality just a bit below normal sofitel standard, but was at least clean and comfortable.

Comfortable and pleasant. Minimum complication

The staff was extremely kind and available to help. The room and overall amenities were in classical Sofitel style, elegant and comfortable. Given the concurrent protests downtown, which resulted in an almost empty hotel, we were told that the breakfast buffet had been removed in favor of à la carte options, which were fairly limited. The swimming pool offers a good option to relax, while the gym is quite small and with sligthly outdated equipment.

Lovely quiet room and amazingly comfortable bed.The fresh fruit and cakes were a nice welcome.

Staying at SOFITEL Le Gabriel was amazing as always, very comfortable beds, beautiful linen gorgeous cosmetics top quality service from all personnel. Then we went for breakfast and I’m glad the kids go to breakfast for free otherwise it would have been ridiculous charging $30 a head. Slow service & lack of some items.

Le Gabriel is a human sized hotel in the heart of Beiut

My wife and I stayed 6 nights at this Hotel from August 14 to 20. This is our first stay . The Hotel's management was very kind in upgrading our room to a suite. The Hotel's staff were very very helpful . However , the housekeeping services needs some improvement . The Hotel's location is a great advantage as it is very close to downtown , ABC Mall and my many nice restaurants.

The room was not big, but clean and room service often checked for any need. Breakfast options were not wide, but what was available was tasty. If you are into sweet breakfast, don't miss "pain perdu". You'll thank me later. The staff was always supportive and able to anticipate my requests. Recommended.

The hotel is very well situated. The staff are very welcoming and helpful at all times. The rooms are spotless and well appointed. All in all a very good stay in this hotel and I would highly recommend it and everyone working there.

Clean spacious rooms with excellent service. Staff are always very friendly and proactively helpful. Several good restaurants very close to the hotel and the wonderful ABC Mall. Location is central for easy access to business and touristic places of interest. Special thanks for housekeeping manager lady with her "bonne humeur" and Valrhona chocolate will make you have a good sleep.

It was a nice stay, but our room was hot and the bed was not very comfortable. It seemed like a worn out bed they had put a nice mattress pad on and it sank to the middle. The service was very good, but they were unable to make the room cooler.

We enjoyed our stay and loved Beirut. We found the front desk staff to be extremely helpful with cabs, lost luggage, dining suggestions, etc. However the restaurant service was poor. We thought breakfast buffet was included in our room rate but think they misunderstood our question. Regardless, they clearly saw I took one piece of toast from the buffet and nothing else, and they gave me a cold cup of coffee not offering to make a fresh pot or warm it up and then charged $30 for the buffet. There must have been a way to at least charge me a la carte, but we were in a hurry to leave for the airport so I didn't dispute the bill. We were charged for 4 breakfasts like this. My only other compliant is they allow smoking in all the rooms, so if you care about your lung health and are used to the developed world, it's very unfortunate.