First time in Beirut! Seduced by the warmth and efficiency of hotel employees and their sincere welcoming disposition

HOTEL CALME

Decent enough food but expensive for what it was and couldn't even pay using my international card in Lebanese pounds which caused confusion etc. It would be nice to have a steam in the room downstairs but noone was manning it and this might've been unavailable, likewise the sauna.

Overall great experience, not a lot of cocktails available at the bar and the upgrade was not possible even though we had the gold status. Apart from that, perfect stay

We generally had a very good experience. The service was extremely prompt. Our room was in a corner with a balcony but the balcony furniture was oversized for the space and the balcony also made the TV location odd for the room. Otherwise the room was comfortable and the bedding soft and the pillows very comfortable.

It was a pleasant 2 nights stay. Hotel very well located, clean, nice staff, good restaurant.

The stay started out with a few minor issues but the hotel turned around into an amazing stay. Status is important as I stay at Accor hotels. I know in the midst of a pandemic it is hard to do, but being a diamond member seems to be hard for many hotels. I look forward to staying again and glad the hotel used my feedback

I stayed for 4 nights at the Sofitel Le Gabriel and I absolutely had a great experience. The staff are very friendly and accommodating. The downside is that the rooms are quite small but still charming.

The hotel team are very kind , we have a very good treatment

My wife and I stayed 6 nights at this Hotel from August 14 to 20. This is our first stay . The Hotel's management was very kind in upgrading our room to a suite. The Hotel's staff were very very helpful . However , the housekeeping services needs some improvement . The Hotel's location is a great advantage as it is very close to downtown , ABC Mall and my many nice restaurants.

The room was not big, but clean and room service often checked for any need. Breakfast options were not wide, but what was available was tasty. If you are into sweet breakfast, don't miss "pain perdu". You'll thank me later. The staff was always supportive and able to anticipate my requests. Recommended.

The hotel is very well situated. The staff are very welcoming and helpful at all times. The rooms are spotless and well appointed. All in all a very good stay in this hotel and I would highly recommend it and everyone working there.

Clean spacious rooms with excellent service. Staff are always very friendly and proactively helpful. Several good restaurants very close to the hotel and the wonderful ABC Mall. Location is central for easy access to business and touristic places of interest. Special thanks for housekeeping manager lady with her "bonne humeur" and Valrhona chocolate will make you have a good sleep.

It was a nice stay, but our room was hot and the bed was not very comfortable. It seemed like a worn out bed they had put a nice mattress pad on and it sank to the middle. The service was very good, but they were unable to make the room cooler.

We enjoyed our stay and loved Beirut. We found the front desk staff to be extremely helpful with cabs, lost luggage, dining suggestions, etc. However the restaurant service was poor. We thought breakfast buffet was included in our room rate but think they misunderstood our question. Regardless, they clearly saw I took one piece of toast from the buffet and nothing else, and they gave me a cold cup of coffee not offering to make a fresh pot or warm it up and then charged $30 for the buffet. There must have been a way to at least charge me a la carte, but we were in a hurry to leave for the airport so I didn't dispute the bill. We were charged for 4 breakfasts like this. My only other compliant is they allow smoking in all the rooms, so if you care about your lung health and are used to the developed world, it's very unfortunate.