Customer review rating (ALL Rating) 4.6/5 271 reviews
Po Box 214
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Int. airport 1 - full name
110 km / 68.35 mi
Int. airport 1 - IATA code
110 km / 68.35 mi
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Al Saraya is an all-day dining restaurant featuring a sumptuous breakfast buffet and international classics for lunch and dinner. The restaurant offers à la carte and buffet options.
An elegant dining room on the ground floor, serving fine Mediterranean and local Jordanian cuisine in a candlelit Middle Eastern setting. The restaurant has been voted the best restaurant in Jordan by the Grumpy Gourmet Magazine.
Superb rooftop venue from which to watch the sunset over the Petra hills, with live music and argileh. A night barbecue under the stars makes for a superb outdoor dining experience.
This charming tearoom features wicker chairs, wooden floors, and stunning views of the Petra hills. Guests can enjoy refreshments in the light and airy ambiance during the daytime or revel in the glow of the cosy fireplace on chilly desert evenings.
An ideal place for a cup of coffee, a tasty sandwich, or a fresh pastry, which you can enjoy at the resort or order as your gourmet take-away snack for your excursion to the Petra site.
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Our guest reviews
100% genuine reviews from our guestsFind out more
Great Location, disappointing service
TripAdvisor rating 2.0/5
J4359GUnancyh Friends getaway - TripAdvisor review
we enjoyed Petra and the hotel proximity. location is unbeatable but unfortunately service in restaurants disappointing, we call and call room service with no one picking up then when picked up they seemed know nothing about ordering and have no recommendation, so, we have to dress up and go down where we were ignored for sometimes. we ended up eating outside.
Dear J4359GUnancyh, We would like to thank you for your preference in selecting our Movenpick Resort hotel for your holidays in Petra, as well as for taking the time to tell us about your recent experience among us. First, we thank you for the appreciation of our hotel location. Second, we regret that the room service you've expérienced whilst staying at the hotel doesn't meet your expectation, we will do our utmost to improve on this aspect of our services and extend our sincere apologies for any inconvenience caused to you and your loved ones. Please rest assured that your review will be shared with our head of departments for information and further revision. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that we will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Best regards, Abedrabo Twaissi Cluster General Manager
Beautiful hotel with great rooftop
TripAdvisor rating 5.0/5
LindsCC777 Families - TripAdvisor review
This is a beautiful hotel with comfortable rooms right opposite the Petra Visitor Center. We had a delicious meal on the hotel rooftop. The staff were friendly and attentive. The hotel is also not far from the Cave Bar which is a must. We went for a pre dinner drink.
Dear LindsCC777, We are very grateful for the time and effort you spent to share your personal experience at our Movenpick Resort Petra hotel with us and Tripadvisor readers. We always find it nice also to read that our guests went home with great holiday memories, and satisfied with the facilities, meals and the services of the hotel. Thank you for making us your choice hotel when visiting the area. We look forward to welcome you back again soon. Best regards, Abedrabo Twaissi Cluster General Manager
Customer review rating 5.0/5
Ilyas A. Families - Confirmed reviews ALL
Everyone was willing to help, excellent service and next to a wonder of the world.
Dear Ilyas A. Shamshir, Thank you for your detailed and in-depth review of your recent experience with Movenpick Resort Petra. We always strive to exceed guests' expectations and your comments will help our teams to reach that goal. We are also glad that you enjoyed your recent stay with us; the hotel location and the services provided by the staff met our satisfaction and your expectation. Looking forward to welcome you back to the lowest point on earth where warmth meets the hospitality at Mövenpick Resort Petra. Best regards, Abedrabo Twaissi Cluster General Manager
The perfect stay in Petra
TripAdvisor rating 5.0/5
751JohnB Couples - TripAdvisor review
Our third time in Petra and the third time staying at the Movenpick hotel. Perfect location with the Souk just across the road. All staff were courteous and helpful, especially the Manager. Hotel is new and tastefully decorated in a Bedouin style. Room was, as always, clean and well maintained. Food was of high quality with a large variation to choose from. We cannot fault anything in this hotel and we are planning another trip next year. The rooftop bar is like a paradise oasis to get back after spending the day walking and climbing in Petra.
Dear 751JohnB, Firstly, we would like to thank you for choosing our Movenpick Resort Petra hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. We thank you also for the appreciation of the hotel location, facilities, rooms, meals, and the services provided by the staff. We are looking forward to welcome you back to the lowest point on earth where warmth meets the hospitality at Mövenpick Resort Petra. Best regards, Abedrabo Twaissi Cluster General Manager
Convenient location and comfy beds
TripAdvisor rating 4.0/5
Meldrew69 Families - TripAdvisor review
This hotel was very convenient for us being just accross the road from the Petra site entrance, and I was able to watch my grandson at both the start and finish of the Petra Marathon. My room was well equipped and the bed was extremely comfortable, but I could hear a pack of dogs barking outside some of the time. Food in the restaurant was a bit better than average and the imported Philippino waitresses worked very hard to please guests. Nice gift shops in an arcade next to reception were not over-charging as most hotels of this calibre. My only gripe was that the pool seemed quite small and nearly all sunbeds were in the shade, otherwise, this hotel deserves 4 stars.
Dear Meldrew69, Thank you for your detailed and in-depth review of your recent experience with Movenpick Resort Petra. We always strive to exceed guests' expectations and your comments will help our teams to reach that goal. We are delighted that you found the room and your bed comfortable, the meals and the services provided by the Filipino waitresses was up to your expectation and the shops offered you the convenience with the right price. Moreover, we have taken careful note of your comments regards with the swimming pool and as they are an invaluable source to review our performance, I have shared them with the departments concerned for future improvements in these areas. Once more, we thank you for sharing your experience with us and looking forward to serve you again. Best regards, Abedrabo Twaissi Cluster General Manager
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