Mövenpick Petra 5 stars

Customer review rating (ALL Rating) 4.8/5 997 reviews

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Tourism Street, P.O. Box 214, 71810 Petra, Jordan

Description

Hotel extras

  • Closest resort to Rose-Red City/Petra

  • Views over the Great Rift Valley

  • 7 dining options

  • Pool, Spa and Fitness Center

  • Meeting facilities for events/promotions

Our accommodation(s)

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Hotel location

Mövenpick Petra

Tourism Street, P.O. Box 214
71810 Petra
Jordan

GPS:30.32568, 35.469481

Telephone
Fax +962 3 215 7112

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  997 reviews

Customer review rating 4.5/5

Rosaleen C. Friends - Confirmed reviews ALL

Very close to Petra and the museum.

Dear Rosaleen C., Thank you for your kind words regarding our location and staff. We are delighted to hear that you enjoyed your stay and found our proximity to Petra and the museum convenient. Your feedback is greatly appreciated. Abedrabo Twaissi General manager

Customer review rating 4.5/5

Diane F. Friends - Confirmed reviews ALL

We spent two nights at the hotel while visiting Petra. We had a wonderful dinner in the fine dining restaurant, and also a great time in the bar. The decor of the hotel is over the top. We loved everything about it.

Dear Diane F., Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed our fine dining restaurant and the ambiance of the hotel. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future. Abedrabo Twaissi General manager

Customer review rating 3.0/5

Priyanka C. Couples - Confirmed reviews ALL

The location of Mövenpick Resort Petra is, without question, its biggest advantage. It is incredibly convenient — located barely 130 metres from the entrance/exit of the Petra Visitor Centre, which is ideal after a long day of walking. Unfortunately, that was the only real positive of our stay. We had booked a Superior Room, but the room felt small and cramped, especially considering the price we paid. For a hotel positioned at this level and price point, we expected a more comfortable and better-designed space. The food was another major letdown. Both breakfast and the buffet dinner we tried were average at best and definitely not worth the price. A recurring issue was that most of the food was cold — breads, meats, and hot dishes lacked warmth and flavor. The dishes were bland, and some of the desserts tasted old and slightly off. Overall, the quality simply did not match what one would expect from Mövenpick. Prices across the hotel were extremely high, even for basic items like a sandwich and coffee. What made this more disappointing is that we stayed in other premium destinations in Jordan — including the Dead Sea and Wadi Rum — where prices were noticeably more reasonable and the quality was far superior. Given how much we paid for the stay, we genuinely expected much more from Mövenpick. While the location is unbeatable for visiting Petra, the room comfort, food quality, and overall value for money fell short. Sadly, the experience was disappointing and did not live up to the brand’s reputation.

Dear Priyanka C., Thank you for sharing your detailed feedback following your recent stay at Movenpick Resort Petra. We truly value the time you took to let us know about your experience. We are glad that our location, just steps away from the Petra Visitor Centre, added convenience to your visit and made your time exploring more enjoyable. We are genuinely sorry that other aspects of your stay — particularly the comfort of your room, the dining experience, and the overall value — did not meet your expectations. This is not the impression we aim to leave, and we regret that we did not deliver the level of experience you deserve. Please rest assured that your comments have been carefully reviewed and shared with the concerned teams. Honest feedback such as yours helps us identify where we need to improve, and we are taking it seriously. We hope you will consider giving us another opportunity in the future. It would be our pleasure to personally ensure that your next visit reflects the true standards we strive to uphold. Warm regards, Abedrabo Twaissi General Manager

Customer review rating 5.0/5

Marie G. P. Solo - Confirmed reviews ALL

I was upgraded into a suite. Omg the room was amazing. It was clean and the bed was very comfortable. The front desk was very polite and professional. I definitely recommend this place.

Dear Marie G. P., Thank you for your kind words regarding your recent stay at Mövenpick Petra. We are delighted to hear that you enjoyed the suite upgrade, found your room comfortable, and appreciated our front desk team's professionalism. Your recommendation means a lot to us. Abedrabo Twaissi General Manager

Customer review rating 5.0/5

Lorenzo R. Families - Confirmed reviews ALL

This hotel has everything we wanted while visiting Petra. Luxurious rooms, amazing staff, and the best location. Shoutout to Mr Mutaz for sorting out our small problems.

Dear Lorenzo R., Thank you for your wonderful feedback regarding your recent stay at Mövenpick Petra. We are delighted to hear that our luxurious accommodations, dedicated staff, and prime location met your expectations. I will certainly pass on your kind words to Mr. Mutaz. Best regards, Abedrabo Twaissi General Manager

Other web-users rate our hotel

  • 609 reviews 9.9/10 Location
  • 535 reviews 8.7/10 Room
  • 1,033 reviews 9.7/10 Service
  • 16 reviews 9.8/10 WiFi
  • 525 reviews 8.8/10 Food
  • 310 reviews 9.4/10 Breakfast
  • 254 reviews 9.2/10 Vibe
  • 247 reviews 9.5/10 Cleanliness

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