Mövenpick Petra

Dear J4359GUnancyh, We would like to thank you for your preference in selecting our Movenpick Resort hotel for your holidays in Petra, as well as for taking the time to tell us about your recent experience among us. First, we thank you for the appreciation of our hotel location. Second, we regret that the room service you've expérienced whilst staying at the hotel doesn't meet your expectation, we will do our utmost to improve on this aspect of our services and extend our sincere apologies for any inconvenience caused to you and your loved ones. Please rest assured that your review will be shared with our head of departments for information and further revision. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that we will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Best regards, Abedrabo Twaissi Cluster General Manager

Dear LindsCC777, We are very grateful for the time and effort you spent to share your personal experience at our Movenpick Resort Petra hotel with us and Tripadvisor readers. We always find it nice also to read that our guests went home with great holiday memories, and satisfied with the facilities, meals and the services of the hotel. Thank you for making us your choice hotel when visiting the area. We look forward to welcome you back again soon. Best regards, Abedrabo Twaissi Cluster General Manager

Dear Ilyas A. Shamshir, Thank you for your detailed and in-depth review of your recent experience with Movenpick Resort Petra. We always strive to exceed guests' expectations and your comments will help our teams to reach that goal. We are also glad that you enjoyed your recent stay with us; the hotel location and the services provided by the staff met our satisfaction and your expectation. Looking forward to welcome you back to the lowest point on earth where warmth meets the hospitality at Mövenpick Resort Petra. Best regards, Abedrabo Twaissi Cluster General Manager

Dear 751JohnB, Firstly, we would like to thank you for choosing our Movenpick Resort Petra hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. We thank you also for the appreciation of the hotel location, facilities, rooms, meals, and the services provided by the staff. We are looking forward to welcome you back to the lowest point on earth where warmth meets the hospitality at Mövenpick Resort Petra. Best regards, Abedrabo Twaissi Cluster General Manager

Dear Meldrew69, Thank you for your detailed and in-depth review of your recent experience with Movenpick Resort Petra. We always strive to exceed guests' expectations and your comments will help our teams to reach that goal. We are delighted that you found the room and your bed comfortable, the meals and the services provided by the Filipino waitresses was up to your expectation and the shops offered you the convenience with the right price. Moreover, we have taken careful note of your comments regards with the swimming pool and as they are an invaluable source to review our performance, I have shared them with the departments concerned for future improvements in these areas. Once more, we thank you for sharing your experience with us and looking forward to serve you again. Best regards, Abedrabo Twaissi Cluster General Manager