Mövenpick Resort Petra 5 stars

Customer review rating (ALL Rating) 4.7/5 929 reviews

Mövenpick Resort Petra - Image 1
Mövenpick Resort Petra - Image 2
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Description

Hotel extras

  • Walk out of the hotel and step straight into Petra's main gate.

  • Take in sweeping rooftop views of the Petra mountains at sunset.

  • Immerse yourself in authentic Jordanian design and atmosphere.

  • Rest in comfort after a full day exploring ancient trails.

  • Savour local flavours alongside international favourites in inviting restaurants.

Our accommodation(s)

Book this hotel
Room 1

Discover comfort and convenience in our 24 sqm room with twin beds, peaceful courtyard views, complimentary coffee and tea, a free minibar, and WiFi. Your ideal retreat is right here!

Max. number of persons
3
Area
From 24 m² / 258 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole

Comfort Features

  • Alarm clock
  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • 3 pers. max
  • 24 m² / 258 sq ft
  • Bedding 1 x Double bed(s)

Unwind in our 28 sqm room featuring a king bed, complimentary minibar, and WiFi. Plus, for an added treat, select superior rooms may offer a balcony with beautiful mountain views, subject to availability. Your perfect getaway begins here!

Max. number of persons
3
Area
From 28 m² / 301 sq ft

Bedding

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole

Comfort Features

  • Alarm clock
  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Relax in our spacious 28 sqm room with twin beds, a complimentary minibar, and WiFi. And for an extra touch of luxury, certain superior rooms may include a balcony with stunning mountain views, subject to availability. Your perfect retreat starts here!

Max. number of persons
3
Area
From 28 m² / 301 sq ft

Bedding

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole

Comfort Features

  • Alarm clock
  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Our Family Connecting Room is the ideal choice for accommodating a family of four , ensuring everyone has ample space and comfort during their stay.

Max. number of persons
4
Area
From 50 m² / 538 sq ft

Bedding

Double bed(s) x1

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Drink vending machine
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Suite

Junior Suite Twin

A calming ambiance prevails in our luxury 32 sqm Junior Suites, where you can enjoy modern amenities, a separate sitting area, and your choice of a Twin bed "Some Junior suites offer a balcony with pool views allocated according to availability"

Max. number of persons
3
Area
From 32 m² / 344 sq ft

Bedding

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Drink vending machine
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Suite

Suite King

Experience the epitome of luxury in our 40 sqm suite, featuring a private balcony with breathtaking Petra views, a comfortable living room, a king bed, a complimentary minibar, and WiFi. Your unforgettable journey begins here!

Max. number of persons
3
Area
From 40 m² / 430 sq ft

Bedding

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Drink vending machine
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Suite

Royal Suite King

Indulge in the ultimate luxury within our spacious 55 sqm suite, boasting a private terrace, a convenient kitchenette, a cozy living room, a king bed, a complimentary minibar, and WiFi. Your perfect escape is here!

Max. number of persons
3
Area
From 55 m² / 592 sq ft

Bedding

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Drink vending machine
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Hotel location

Mövenpick Resort Petra

Tourism Street, P.O. Box 214
71810 Petra
Jordan

GPS:30.32568, 35.469481

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 183 rooms
  • 2 rooms for people with reduced mobility
  • 6 floors

Languages spoken at the hotel

  • Arabic
  • English

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat
  • Laundry / Valet Services Additional charge
  • Pressing Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Check In & Check-out facilities

  • Late Checkout

Luggage storage

  • Luggage storage Additional charge

Concierge

  • Concierge

Porter

  • Porter

Limousine

  • Limousine

Catering

5 Restaurants

3 Bars

Breakfast

  • Room service Additional charge
  • Buffet Additional charge

Business

One Meeting room

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Equipements for children

  • Bottle Warmer

Well-being

Outdoor Pool Additional charge

  • Outside
  • On site

Gym Additional charge

  • On site
  • Hammam Additional charge
  • Sauna room Additional charge
  • Turkish Steambath Additional charge
  • On site
  • Outdoor parking
  • Private

Services & equipment

  • Valet parking

Vehicles

  • Motorcycle places
  • Bus parking

Security

  • Well-lit parking
  • Parking with security service

Superb rooftop venue from which to watch the sunset over the Petra hills, with live music and argileh. A night barbecue under the stars makes for a superb outdoor dining experience.

This charming tearoom features wicker chairs, wooden floors, and stunning views of the Petra hills. Guests can enjoy refreshments in the light and airy ambiance during the daytime or revel in the glow of the cosy fireplace on chilly desert evenings.

An ideal place for a cup of coffee, a tasty sandwich, or a fresh pastry, which you can enjoy at the resort or order as your gourmet take-away snack for your excursion to the Petra site.

An elegant dining room on the ground floor, serving fine Mediterranean and local Jordanian cuisine in a candlelit Middle Eastern setting. The restaurant has been voted the best restaurant in Jordan by the Grumpy Gourmet Magazine.

AL MULTAQA LOBBY LOUNGE

The Lounge serves light snacks and beverages all year round. Decorated with inlaid marble, finely handcrafted oriental wood, and embroidered cushions, it offers a perfect retreat after a day's sightseeing.

Bar Type
Bar-Rendez-Vous
Capacity
60
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access

Payment

  • Cash
  • Credit card

Credit cards

  • Mastercard Parcelamento 4x
  • Mastercard Parcelamento 5x
  • Diners Club
  • Visa

Wine and other drinks information

  • Apéritif
  • Wine by the glass available
  • Soft drinks
  • Digestifs

The Lounge serves light snacks and beverages all year round. Decorated with inlaid marble, finely handcrafted oriental wood, and embroidered cushions, it offers a perfect retreat after a day's sightseeing.

SWIMMING POOL TERRACE

Open during the summer months, serving light snacks, beverages and the famous Mövenpick ice cream poolside on the ground floor.

Bar Type
POOL SIDE SNACK BAR
Capacity
32

Other informations

Services

  • Free Wireless internet (WiFi)
  • Smoking Area
  • Bar for hotel customers only
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • Mastercard Parcelamento 4x
  • Mastercard Parcelamento 5x
  • Diners Club
  • Visa

Wine and other drinks information

  • Apéritif
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Open during the summer months, serving light snacks, beverages and the famous Mövenpick ice cream poolside on the ground floor.

Because great days always start with a good breakfast. Enjoy our perfect blend of local delicacies and international favorites, eat hearty and healthy, and stock up on treats and vitamins.

Don't break your routines, even during a busy travel schedule. Our well-equipped fitness gym will allow you fill your daily fitness regime. Access to the gym is possible 24 hours every day. Our fitness instructors are available between 6:00 am to 10:00 pm

What better way to recover and relax your body and mind than by pampering yourself in our award-winning Zara Spa. The concept provides you a variety of treatments and wellness activities to choose from. For bookings, please contact our Front Desk.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  929 reviews

Customer review rating 4.0/5

Sara C. Couples - Confirmed reviews ALL

Dear Sara C., Thank you for your positive feedback regarding the location, comfort, and cleanliness of our hotel. We are delighted to hear that you enjoyed your stay and found our proximity to the visitor center convenient. Best regards, Abedrabo Twaissi General Manager

Customer review rating 4.5/5

Christopher V. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Arwa A. Families - Confirmed reviews ALL

Dear Arwa A., Thank you for sharing your positive experience at Mövenpick Resort Petra. We are delighted to hear that you enjoyed our prime location and the service provided by our dedicated staff, especially Mouath N. Your kind words motivate us to maintain our high standards. Abedrabo Twaissi General manager

Customer review rating 5.0/5

David F. Solo - Confirmed reviews ALL

Dear David F., Thank you for your fantastic review and for choosing Mövenpick Resort Petra. We are thrilled to hear that you had such a memorable stay and that our location, accommodations, breakfast, and helpful Front Desk team contributed to a great experience. Your kind words and recommendation are highly appreciated by all of us. It was a pleasure hosting you, and we hope to welcome you back very soon for another enjoyable visit to Petra. Abedrabo Twaissi General manager

Customer review rating 4.0/5

Jonathan A. C. Couples - Confirmed reviews ALL

Dear Mr. C., Thank you for sharing such thoughtful feedback following your stay at Mövenpick Resort Petra. It is particularly rewarding to know that our team's genuine care and attentiveness made a lasting impression. Your kind recognition of Jawad, Hamza, the Floor Manager and our Head Chef will be shared with them, as it is always encouraging to see their dedication acknowledged. We are also pleased that you enjoyed the variety and flavours of our food, as well as the warm hospitality of our team. We appreciate your understanding regarding the external noise from the dogs at night and the nearby construction during the day. We recognise how these disturbances can affect the comfort of a stay. It was a pleasure having you with us, and we hope to welcome you back to Petra for an even more enjoyable experience. Warm regards, Abedrabo Twaissi Cluster General Manager

Dear Sara C., Thank you for your positive feedback regarding the location, comfort, and cleanliness of our hotel. We are delighted to hear that you enjoyed your stay and found our proximity to the visitor center convenient. Best regards, Abedrabo Twaissi General Manager

Customer review rating 4.5/5

Christopher V. Couples - Confirmed reviews ALL

Wonderful friendly staff, especially in food and beverage, who made us feel very welcome. Fouad in the restaurant was a joy to meet and Kasssndra at breakfast and lunch was always helpful and friendly.

Customer review rating 5.0/5

Arwa A. Families - Confirmed reviews ALL

your first choice if you're planning to visit petra in Jordan!! suepr comfy location by the jett and exactly at the gates of petra .. excellent location, service and staff .. huge thanks to MOUATH N.!!

Dear Arwa A., Thank you for sharing your positive experience at Mövenpick Resort Petra. We are delighted to hear that you enjoyed our prime location and the service provided by our dedicated staff, especially Mouath N. Your kind words motivate us to maintain our high standards. Abedrabo Twaissi General manager

Customer review rating 5.0/5

David F. Solo - Confirmed reviews ALL

It was a great experience and I highly recommend this hotel. Helpful front desk staff, great location, and a fantastic breakfast to start your day.

Dear David F., Thank you for your fantastic review and for choosing Mövenpick Resort Petra. We are thrilled to hear that you had such a memorable stay and that our location, accommodations, breakfast, and helpful Front Desk team contributed to a great experience. Your kind words and recommendation are highly appreciated by all of us. It was a pleasure hosting you, and we hope to welcome you back very soon for another enjoyable visit to Petra. Abedrabo Twaissi General manager

Customer review rating 4.0/5

Jonathan A. C. Couples - Confirmed reviews ALL

Special thanks to Jawad for keeping our room clean and tidy. All the staff were very friendly and helpful and the food available had a good range and was full of flavour. The only reason for the 8/10 was due to the noise we experienced from the dogs at night, the construction noise during the day (neither can be helped by the hotel). The big plus for us was how well we were looked after - thank you!

Dear Mr. C., Thank you for sharing such thoughtful feedback following your stay at Mövenpick Resort Petra. It is particularly rewarding to know that our team's genuine care and attentiveness made a lasting impression. Your kind recognition of Jawad, Hamza, the Floor Manager and our Head Chef will be shared with them, as it is always encouraging to see their dedication acknowledged. We are also pleased that you enjoyed the variety and flavours of our food, as well as the warm hospitality of our team. We appreciate your understanding regarding the external noise from the dogs at night and the nearby construction during the day. We recognise how these disturbances can affect the comfort of a stay. It was a pleasure having you with us, and we hope to welcome you back to Petra for an even more enjoyable experience. Warm regards, Abedrabo Twaissi Cluster General Manager

Customer review rating 5.0/5

Darrick C. Friends - Confirmed reviews ALL

The Mövenpick Resort Petra was the perfect base for exploring Petra. The location is unbeatable, right at the entrance, which made early starts and Petra by Night effortless. The lobby is beautiful, and the food was excellent throughout, from the breakfast buffet to a memorable dinner at Al Iwan. What truly made our stay was the staff. Kassandra always looked after us at the bar and made every evening feel easy. Amani made our omelets at breakfast and was so friendly every morning. Muath brought amazing energy and kindly offered to take photos of us at the café. Waleed at the concierge gave us great recommendations and took care of everything we asked for. Ahmed welcomed us on arrival and made sure we had everything we needed for our stay. And so many others went out of their way to make us feel at home. We would happily stay here again and recommend it to anyone visiting Petra.

Dear Mr. C., Thank you for your perfect score and for sharing such wonderful feedback. We are delighted that our location, beautiful surroundings and culinary offerings contributed to an exceptional visit to Petra. It is especially rewarding to know that the genuine care, thoughtful gestures and personal attention of our team made such a difference throughout your stay. Your appreciation will be shared with the entire team, who will be proud to know that their efforts helped create such lasting memories. We are grateful for your recommendation and look forward to welcoming you back to Mövenpick Resort Petra for another memorable experience. Warm regards, Abedrabo Twaissi General Manager

Customer review rating 4.0/5

Sarah E. Families - Confirmed reviews ALL

Very friendly staff. They even delivered a cake to our room as a surprise for our son's birthday.

Dear Sarah E., Thank you for sharing your lovely feedback and for choosing Mövenpick Resort Petra for your family stay. We are delighted that our team made you feel welcome and that the birthday cake surprise added a special touch to your son's celebration. Creating memorable moments for our guests, especially on such meaningful occasions, is something we truly value. We also appreciate your feedback regarding the pool and will certainly take it into consideration as we continue working to enhance our facilities and guest experience. We look forward to welcoming you and your family back for another memorable stay in Petra. Warm regards, Abedrabo Twaissi General Manager

Customer review rating 3.5/5

Wim V. A. Friends - Confirmed reviews ALL

My room was under the HVAC system was very very noisy

Dear Mr. V. A., Thank you for your kind words about our location and the friendliness of our team. We are also pleased to know that you enjoyed your welcome amenity and room upgrade as part of your ALL Gold membership benefits. However, we sincerely regret that the noise from the HVAC system affected the comfort of your room and prevented you from enjoying a restful night's sleep. We understand how important a quiet and comfortable environment is, and your feedback highlights an area that requires our attention. We truly appreciate you bringing this to our attention and hope to have another opportunity to provide you with a more comfortable and relaxing stay. Warm regards, Abedrabo Twaissi General Manager

Customer review rating 1.0/5

Maria K. Couples - Confirmed reviews ALL

First time I've stayed in a 5 star hotel where I have had to complain to management about quality of housekeeping. Wet towel left on floor to replace was simply hung up on hook and still wet when we returned to room 7 hours later. Pillows left on floor from previous night rather than bed being remade. Called reception and complained. Towels replaced, but bed not remade. Had to go downstairs and complain to guest relations manager who sorted the situation satisfactorily, but it should never have come to this at a "5 star hotel". Felt like staff were more interested in the American tour buses rather than individual paying guests.

Dear Ms. K., Thank you for sharing your feedback with us. We sincerely regret that your experience did not reflect the standards of service and comfort you rightly expect from a five-star hotel. We are particularly concerned about the housekeeping shortcomings you encountered and the need to follow up more than once before the matter was resolved. We also regret that the room orientation upon arrival, breakfast variety, and surrounding noise affected your stay. While we appreciate your kind words regarding our team's friendliness and the assistance provided by our Guest Relations Manager, we recognize that your overall experience fell short of your expectations. Your comments have been noted and will be shared with the relevant teams to support improvements in our service consistency. We truly appreciate your feedback and hope to have the opportunity to provide you with a more satisfying experience in the future. Kind regards, Abedrabo Twaissi Cluster General Manager

Customer review rating 3.5/5

Beverley K. Solo - Confirmed reviews ALL

Good dinner and bar service. Room clean and comfortable.

Dear Beverley, Thank you for sharing your feedback following your stay at Mövenpick Resort Petra. We are delighted to know that you enjoyed the dinner and bar service and found your room clean and comfortable. We also appreciate your suggestion regarding the toaster and the time needed to prepare toast at breakfast. Your feedback is valuable and helps us identify areas where we can further enhance our guests’ dining experience. We look forward to welcoming you back for another enjoyable stay in Petra. Kind regards, Abedrabo Twaissi Cluster General Manager

Customer review rating 5.0/5

Timothy B. Friends - Confirmed reviews ALL

The staff were wonderful and the location was unmatched. It is the best hotel if you are visiting Petra. The bar and restaurants were also excellent.

Dear Timothy B., Thank you for your kind words regarding your recent stay at Mövenpick Resort Petra. We are delighted to hear that you enjoyed our prime location, friendly service, and excellent dining options. Your positive feedback truly motivates our team to continue providing memorable experiences. Abedrabo Twaissi General manager

Customer review rating 5.0/5

Derek B. Couples - Confirmed reviews ALL

Our stay at the Movenpick was perfect. Staff provided excellent service, nothing was too trouble. The breakfast was delicious, absolutely superb! Would love to return!

Dear Derek B., Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our excellent service, prime location, and delicious breakfast. Your kind words motivate our team to continue delivering memorable experiences. We look forward to welcoming you back in the future. Abedrabo Twaissi General manager

Customer review rating 5.0/5

John H. Families - Confirmed reviews ALL

Enjoyed the visit and the staff!

Dear John H., Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our beautiful rooms and found our staff to be friendly and attentive. Your kind words are greatly appreciated and will motivate our team to maintain high standards of service. Abedrabo Twaissi General manager

Customer review rating 4.5/5

Vivianne C. Solo - Confirmed reviews ALL

Super stay Family friendly, luxury. I loved block U with the private pool. Italian excellent Terrace bar / light meals super Breakfast excellent All staff very professional.

Dear Vivianne C., Thank you for your kind review. We are delighted to hear that you enjoyed your stay and appreciated our family-friendly amenities, as well as the quality of our dining options. Your compliments regarding our staff will be shared with the team to encourage their continued excellence. Abedrabo Twaissi General manager

Customer review rating 5.0/5

Donald R. Couples - Confirmed reviews ALL

Beautifully appointed hotel just across the street from Petra. This staff was extremely attentive and friendly. We dined in the buffet restaurant and in the bar. They were both very good.

Dear Donald R., Thank you for your kind words regarding your recent stay at Mövenpick Resort Petra. We are delighted to hear that you found our hotel beautifully appointed and our staff attentive and friendly. Your positive feedback about our dining options is also greatly appreciated. Abedrabo Twaissi General manager

Customer review rating 5.0/5

Marc S. Families - Confirmed reviews ALL

I had a lovely stay at the Movenpick in Petra with my family. We took a Junior Suite which was very spacious and comfortable. The hotel facilities were top notch! The pool, resteraunt and bar were really well presented. The best thing about the stay was the staff, they were really lovely and attentive. Couldn't have been happier. The location is the best for visitng Petra, literally leave the front door, cross the road and you are at the ticket office!

Dear Marc S., Thank you for taking the time to share your wonderful experience at Mövenpick Resort Petra. We are thrilled to hear that you and your family enjoyed your stay and found our Junior Suite to be spacious and comfortable. It is gratifying to know that our facilities, including the pool and restaurant, met your expectations. We are particularly pleased to hear your kind words about our staff, as they strive to provide attentive service to all our guests. Additionally, we appreciate your mention of our prime location, which makes visiting Petra so convenient. We hope to welcome you back in the future. Abedrabo Twaissi General manager

Customer review rating 5.0/5

Deborah P. Families - Confirmed reviews ALL

We were warmly welcomed and shown to a nicely appointed room. The beds and pillows were comfy cozy and the amenities didn’t stop there. A gift arrived from the hotel each day , we felt like Royalty and the hotel offered chocolate tasting, tea and cocktails all on them. The included breakfast buffet was not to be believed. I can’t say enough good things about this awesome hotel. And to top it off , the hotel is directly across the street from one of the most incredible wonders in the world. Petra is the most amazing place and I will never forget the hospitality that went along with it. Thank you!

Dear Deborah P., Thank you for taking the time to share your wonderful experience at Mövenpick Resort Petra. We are delighted to hear that you found our service exceptional and enjoyed the comfort of your room. It brings us great joy to know that the amenities provided, including the daily gifts and complimentary chocolate tasting, contributed to your feeling of being treated like royalty. We pride ourselves on offering a remarkable breakfast buffet to our guests, and it is gratifying to learn that you found it to your liking. The proximity of our hotel to the magnificent Petra site is indeed a unique advantage, and we are pleased that it enhanced your visit. Your kind words about our hospitality are greatly appreciated. We look forward to welcoming you back in the future. Abedrabo Twaissi General manager

Customer review rating 5.0/5

Lewis W. Solo - Confirmed reviews ALL

This hotel is perfect in every way. First of all, it is directly across from the entrance to Petra. The property is lovely as are the rooms.most importantly, the staff is amazing. I must commend Mr. Amarat for all his help before my arrival- ha was amazing. And Bashar was so helpful during my stay. They are both tremendous assets to the property. The breakfast was beautiful as well with a huge variety of.

Dear Lewis W., Thank you for taking the time to share your wonderful experience at Mövenpick Resort Petra. We are thrilled to hear that you found our location convenient and our property lovely. It is especially gratifying to know that our team members, Mr. Amarat and Bashar, made a positive impact on your stay. We pride ourselves on our dedicated staff who strive to provide exceptional service. Additionally, we are pleased that you enjoyed the variety offered at breakfast. Your kind words inspire us to maintain our high standards of hospitality. Warm regards, Abedrabo Twaissi General manager

Customer review rating 4.0/5

Rowland W. Couples - Confirmed reviews ALL

Lovely hotel and great service.

Dear Mr. W., Thank you for sharing your feedback. We are delighted to know that you enjoyed our hotel, appreciated the service provided by our team, and had a pleasant stay overall. We also appreciate your comments regarding the pricing of local wine and beer, Wi-Fi connectivity, and ease of access. Your feedback is valuable to us as we continuously strive to enhance our guests’ experience. We look forward to welcoming you back to Mövenpick Resort Petra for another memorable stay. Warm regards, Abedrabo Twaissi General Manager

Customer review rating 4.0/5

Teik S. L. Friends - Confirmed reviews ALL

Excellent and spotless stay, near to the entrance of Petra. However, the hotel policy is not to provide drinking water for dinner but with options to purchase. I even noticed tour groups bring their own drinking water for dinner. If I were the tour operator will rather go elsewhere rather than embarrass myself keep telling my guests that you all have to bring water for 5 star hotel dinner. Next time I will cross the street and stay at Crowne plaza to check it out whether they do the same practice.

Dear Mr. L., Thank you for sharing your feedback with us. We are pleased to know that you enjoyed a spotless stay, appreciated our welcoming team, and found our location convenient for visiting Petra. However, we sincerely regret that our beverage policy during dinner left you disappointed. We understand your concerns, particularly regarding the expectation of complimentary drinking water during a five-star dining experience, and appreciate you bringing this matter to our attention. Your feedback is important to us and will be shared with our management team for review as we continue striving to meet our guests’ expectations. We hope to have another opportunity to welcome you back and provide you with a more satisfying experience. Kind regards, Abedrabo Twaissi General Manager

Other web-users rate our hotel

  • 557 reviews 9.8/10 Location
  • 501 reviews 8.8/10 Room
  • 921 reviews 9.7/10 Service
  • 15 reviews 10/10 WiFi
  • 478 reviews 8.7/10 Food
  • 277 reviews 9.2/10 Breakfast
  • 255 reviews 9.3/10 Vibe
  • 223 reviews 9.5/10 Cleanliness

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