Movenpick Ambassador Hotel Accra 5 stars

Customer review rating (ALL Rating) 4.5/5 1,499 reviews

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Description

Hotel extras

  • Located within the Central Business District

  • Free WiFi

  • 5-star hotel in Accra

  • Largest in the city state-of-the-art meetings facilities

  • Pool, Spa and Fitness Centre

Our accommodation(s)

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Hotel location

Movenpick Ambassador Hotel Accra

Independence Avenue, Ridge, PMB CT 343
PMBCT343 ACCRA
Ghana

GPS:5.554834, -0.202581

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE PHOENIX RESTAURANT

The Phoenix Restaurant, our vibrant all-day dining destination serves an enticing array of dishes from across the globe. Guests can indulge in a rich blend of international cuisine, authentic African specialties, and the freshest local seafood.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,499 reviews

TripAdvisor Rating  4.3/5  1,644 reviews

Certificate of excellence 2025

Customer review rating 0.5/5

Ashley N. K. Business - Confirmed reviews ALL

Please don’t stay here. If you ca choose the kempeski over this hotel.

Dear Ashley N. K., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Isaac Adjei General Manager

Customer review rating 4.0/5

Francis G. W. Business - Confirmed reviews ALL

The food was good especially breakfast though lunch as always the same and boring. The rooms were clean and the facilities are well maintained. The chocolate samples in the evening are a nice touch

Dear Francis G. W., Thank you for your feedback. We are pleased to hear you enjoyed the food and the cleanliness of our facilities. Your comments regarding customer service and lunch variety are noted and will be taken into consideration as we strive to enhance our guests' experiences. Best regards, Isaac Adjei General Manager

Customer review rating 4.5/5

Emeka A. I. Business - Confirmed reviews ALL

Generally great facilities. Rooms, lounges, pool , etc are all great. Will be back

Dear Emeka A. I., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you enjoyed our facilities and had a great experience. We look forward to welcoming you back to Movenpick Ambassador Hotel Accra. Best regards, Isaac Adjei General Manager

Customer review rating 1.0/5

Kodjovi M. E. Business - Confirmed reviews ALL

It took hours to get room ready & there was a lack of coordination regarding the shuttle to the airport. Staff should be trained as they often appear to have no clue!

Dear Guest, Thank you for sharing your feedback and rating your stay with us. We sincerely regret the delay in preparing your room and the lack of coordination regarding the airport shuttle. This is not the level of service we strive to provide. Please accept our apologies for the inconvenience caused. Your comments regarding staff coordination and training have been noted and shared with our management team so that corrective measures can be taken to prevent a recurrence. We appreciate your feedback, as it helps us improve our services, and we hope to have the opportunity to provide you with a better experience in the future. Kind regards, Isaac Adjei, General Manager

Customer review rating 4.5/5

Anfernee A. V. Business - Confirmed reviews ALL

I stayed 3 weeks at the hotel and it was a great expirence as always. I have been staying at the Movernpic every time I'm Visit Ghana since 2012. Staff are friendly and professional. Always there to help The only issue I had was the shower and water pressure was very low due to water pipes change mantance. Also they rooms could be updated to meet curent techology needs.

Dear Anfernee A. V., Thank you for sharing your positive experience during your three-week stay at Movenpick Ambassador Hotel Accra. We appreciate your continued loyalty since 2012 and are pleased to hear that our staff provided you with friendly and professional service. We acknowledge your concerns regarding the water pressure due to ongoing maintenance and the need for room updates to align with current technological advancements. Your feedback is invaluable as we strive to enhance our offerings for our esteemed guests. Thank you once again for your insights. We look forward to welcoming you back soon. Best regards, Isaac Adjei General Manager

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Other web-users rate our hotel

  • 230 reviews 9.6/10 Location
  • 499 reviews 6.3/10 Room
  • 1,294 reviews 9.3/10 Service
  • 17 reviews 7.4/10 WiFi
  • 228 reviews 5.6/10 Cleanliness
  • 220 reviews 9.4/10 Breakfast
  • 150 reviews 5.6/10 Comfort
  • 6 reviews 8.6/10 Beach

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