Movenpick Ambassador Hotel Accra 5 stars

Customer review rating (ALL Rating) 4.5/5 1,457 reviews

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Independence Avenue, Ridge, PMB CT 343, PMBCT343 ACCRA, Ghana

Description

Hotel extras

  • Located within the Central Business District

  • Free WiFi

  • 5-star hotel in Accra

  • Largest in the city state-of-the-art meetings facilities

  • Pool, Spa and Fitness Centre

Our accommodation(s)

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Hotel location

Movenpick Ambassador Hotel Accra

Independence Avenue, Ridge, PMB CT 343
PMBCT343 ACCRA
Ghana

GPS:5.554834, -0.202581

Telephone
Fax +233 30 261 1001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE PHOENIX RESTAURANT

The Phoenix Restaurant, our vibrant all-day dining destination serves an enticing array of dishes from across the globe. Guests can indulge in a rich blend of international cuisine, authentic African specialties, and the freshest local seafood.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,457 reviews

TripAdvisor Rating  4.3/5  1,639 reviews

Certificate of excellence 2025

Customer review rating 3.5/5

Hlompho M. Business - Confirmed reviews ALL

Your hospitality is very good. The hotel staff well trained and very professional always happy to assist all guests. The rooms are clean. I am a happy client

Dear Guest, Thank you for choosing Movenpick Ambassador Hotel Accra and taking time to share your feedback. We appreciate your recognition of our commitment to delivering outstanding hospitality. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Isaac Adjei, General Manager

Customer review rating 1.5/5

Ian A. C. Business - Confirmed reviews ALL

This hotel is not worth the money they charge. It has its positives (good facilities, cleanliness, comfortable bed) but it lets itself down on the basics. They give you one towel and one bottle of water per day. When you request more, the wait is inevitably a long one. The iron and hair dryer provided in the room are ancient with the iron fixed to an equally old ironing board. This means it connects to a single mid-level socket in the room which is located above the desk.

Dear Guest, We sincerely appreciate you selecting Movenpick Ambassador Hotel Accra for your stay and taking the time to provide us with your feedback. While we are pleased to learn that you found our facilities, cleanliness, and bedding satisfactory, we regret any inconvenience caused by the service delays and the condition of certain in-room amenities. Please be assured that your comments have been duly noted and forwarded to the relevant departments for corrective action. We appreciate your insights and hope to have the privilege of welcoming you back for an improved stay Sincerely, Isaac Adjei General Manager

Customer review rating 5.0/5

Christopher L. H. Business - Confirmed reviews ALL

Tenth time at your hotel. Tenth time everything was nearly perfect. Staff are friendly and efficient. Facilities are in great shape. The food is always very good. The buffet lunch is varied and tasty (if you keep offering those desserts I will end up weighing 100 kg.). Even the bar food is excellent. Only quibble is the conference room set up (which was quickly fixed). I have been there ten times and in that very room probably five times. It might be good to write down what I require (white board, table for me in front, coffee machine, markers). The area outside the conference room was also VERY noisy. The door was extremely slow in shutting, but at least once it closed, it was a good sound insulator. Overall, this is probably my favorite hotel for running classes (I travel 10 to 15 times a year and teach in as many different hotels including some Movenpicks in Dubai).

Dear Guest, Thank you for your continued loyalty and for sharing such thoughtful feedback following your tenth visit. We are delighted to know that our staff, facilities, and dining offerings consistently meet your expectations, and we are grateful for your kind words. We also appreciate your comments regarding the conference room setup and the noise levels outside the venue. Your observations have been noted, and we will ensure that your preferred arrangements are clearly recorded for future sessions, as well as review the door mechanism to minimize disturbances. It is an honour to remain your preferred hotel for conducting classes, and we look forward to welcoming you back for many more successful visits. Sincerely, Isaac Adjei, General Manager

Customer review rating 4.5/5

Jackson M. Business - Confirmed reviews ALL

I enjoyed my stay, very friendly and helpful staff.

Dear Guest, Thank you so much for your kind words! We are thrilled to hear that the service provided by our team exceeded your expectations. We truly appreciate your feedback, as it helps us maintain the highest standards. We look forward to welcoming you back soon. Best regards, Isaac Adjei, General Manager

Customer review rating 4.5/5

John A. C. P. Business - Confirmed reviews ALL

The Mövenpick is an oasis in the middle of Accra. Friendly staff, nice rooms, lovely pool. I had some minor niggles during my stay: the music in the bar was intrusive, no place for a quiet drink; I paid for the room on check-in but then when I ordered at the bar and room service I was told that my tab was closed, had to argue with both and then reception to get that fixed; despite turning the air conditioning off the room still sounded like you were sitting in an aircraft; no fluffy dressing gown! But these were minor niggles and I'll be staying there next time I'm in Accra, and you can't get a better compliment.

Dear Guest, Thank you for sharing your feedback and for choosing the Movenpick during your time in Accra. We are pleased to hear that you enjoyed our friendly staff, comfortable rooms, and relaxing pool area. We regret the inconveniences you encountered, including the bar music, room tab issue, air-conditioning noise, and missing dressing gown. Please accept our sincere apologies your comments have been shared with the relevant teams for improvement. We truly appreciate your intention to return, which is the highest compliment. We look forward to welcoming you back for an even better stay. Sincerely, Isaac Adjei, General Manager

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Other web-users rate our hotel

  • 222 reviews 9.4/10 Location
  • 474 reviews 6.6/10 Room
  • 1,174 reviews 9.3/10 Service
  • 18 reviews 8.3/10 WiFi
  • 222 reviews 5.7/10 Cleanliness
  • 206 reviews 9.4/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.