Movenpick Ambassador Hotel Accra 5 stars

Customer review rating (ALL Rating) 4.4/5 1,568 reviews

Movenpick Ambassador Hotel Accra - Image 1
Movenpick Ambassador Hotel Accra - Image 2
Movenpick Ambassador Hotel Accra - Image 3
Movenpick Ambassador Hotel Accra - Image 4

Description

Hotel extras

  • Located within the Central Business District

  • Free WiFi

  • 5-star hotel in Accra

  • Largest in the city state-of-the-art meetings facilities

  • Pool, Spa and Fitness Centre

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Movenpick Ambassador Hotel Accra

Independence Avenue, Ridge, PMB CT 343
PMBCT343 ACCRA
Ghana

GPS:5.554834, -0.202581

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,568 reviews

Customer review rating 5.0/5

Kenneth E. M. Business - Confirmed reviews ALL

Dear Valued Guest, Thank you for taking the time to share your kind feedback about your recent stay with us. We are delighted to know that our customer service and communication met your expectations. Providing attentive, professional, and seamless service is at the heart of what we do, and it is truly rewarding to know that our efforts made a positive impression on your experience. Your encouragement means a great deal to our team, and we sincerely appreciate your support. We look forward to welcoming you back for another exceptional stay in the near future. Best regards, Isaac Adjei General Manager

Customer review rating 3.5/5

Meghana A. R. Business - Confirmed reviews ALL

Dear Valued Guest, Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to know that you found our team to be lovely, and we truly appreciate your kind recognition of their hospitality. At the same time, we sincerely apologize for the shortcomings you experienced. We regret that the booking process did not meet your expectations and that you felt the room did not reflect the value you anticipated. Most importantly, we are deeply concerned by your observation regarding the used toothpick left on the sink after your room had been serviced. Please accept our sincerest apologies for this unacceptable lapse in our housekeeping standards. Cleanliness and hygiene are among our highest priorities, and what you encountered is certainly not representative of the standards we strive to uphold. Your feedback has been shared with our Executive Housekeeper and the Housekeeping team for immediate review, and the necessary corrective measures have been implemented to reinforce our inspection procedures and prevent a recurrence. We sincerely appreciate you bringing this matter to our attention, as your feedback enables us to continually improve our services and uphold the high standards we strive to deliver. We hope to have the pleasure of welcoming you back in the future, allowing us the opportunity to restore your confidence in our service and provide you with the exceptional experience that our guests have come to expect. Thank you once again for your valuable feedback. Kind regards,'' Isaac Adjei General Manager

Customer review rating 5.0/5

Wafaa A. E. M. Business - Confirmed reviews ALL

Dear Wafaa A. E. M., Thank you for taking the time to share your positive experience at Movenpick Ambassador Hotel Accra. We are delighted to hear that our prime location and the dedication of our staff contributed to your enjoyable stay. It is particularly gratifying to know that our team's professionalism and integrity were evident during your interaction regarding your personal belongings. Your feedback is invaluable as it encourages us to maintain our high standards of service. We look forward to welcoming you back in the future. Warm regards, Isaac Adjei General Manager

Customer review rating 4.5/5

Ahmed T. S. Business - Confirmed reviews ALL

Dear Ahmed T. S., Thank you for taking the time to share your experience at Movenpick Ambassador Hotel Accra. We are delighted to hear that you found our hospitality warm and our service exceptional throughout your stay. Your kind words regarding our staff’s professionalism and attentiveness are greatly appreciated and will be shared with the entire team, as they strive to create memorable experiences for our guests. We are also pleased to know that you enjoyed the comfort and cleanliness of your room, along with the amenities we offer. Our commitment to guest satisfaction is paramount, and it is gratifying to receive such positive feedback that reflects our efforts. Your recommendation means a great deal to us, and we eagerly anticipate your return in the future. Thank you once again for your thoughtful review. Best regards, Isaac Adjei General Manager

Customer review rating 3.0/5

Fernando A. R. R. Business - Confirmed reviews ALL

Dear Fernando A. R. R., Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our service. However, we regret that the condition of the building did not meet your expectations. Your comments will be taken into consideration as we continuously strive to enhance our guests' experiences. We hope to welcome you back. Thank you, Isaac Adjei General Manager

Other web-users rate our hotel

  • 262 reviews 9.6/10 Location
  • 560 reviews 6.8/10 Room
  • 1,579 reviews 9.5/10 Service
  • 18 reviews 7.7/10 WiFi
  • 263 reviews 9.5/10 Breakfast
  • 254 reviews 6.1/10 Cleanliness

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

ibis Styles Accra Airport 3 stars

Customer review rating (ALL Rating) 4.1/5 (765 reviews)

At 5.859 km

See the hotel
All our hotels in Accra Hotels