Movenpick Ambassador Hotel Accra 5 stars

Customer review rating (ALL Rating) 4.4/5 1,569 reviews

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Description

Hotel extras

  • Located within the Central Business District

  • Free WiFi

  • 5-star hotel in Accra

  • Largest in the city state-of-the-art meetings facilities

  • Pool, Spa and Fitness Centre

Our accommodation(s)

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Room 1

Hotel location

Movenpick Ambassador Hotel Accra

Independence Avenue, Ridge, PMB CT 343
PMBCT343 ACCRA
Ghana

GPS:5.554834, -0.202581

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,569 reviews

Customer review rating 4.5/5

Deprose M. Business - Confirmed reviews ALL

Dear Deprose M., Thank you so much for your kind words! We are absolutely delighted to hear that you enjoyed a great stay with us and that our team on the sixth floor looked after you so well. We take great pride in our Executive Lounge experience, and it is wonderful to know that Kwame, Mary, and the rest of the dining room team made such a positive impression with their hospitality. I will be sure to share your compliments with the team. Recognition like this is always a huge motivation for our staff. We look forward to welcoming you back for another wonderful stay in the near future! Warm regards, Isaac Adjei General Manager

Customer review rating 5.0/5

James O. I. Business - Confirmed reviews ALL

Dear Mr. I., Thank you very much for your concise and gracious review. We are absolutely delighted to hear that you had a great experience with us. Delivering the highest standards of hospitality is our primary mission, and it is incredibly rewarding to know that our efforts resonated with you during your stay. Your positive feedback has been shared with our entire team as encouragement to continue providing exceptional service to all our valued guests. We sincerely appreciate your patronage and look forward to the pleasure of welcoming you back for another seamless experience in the near future. Sincerely, Isaac Adjei General Manager

Customer review rating 1.0/5

Sarisha R. Business - Confirmed reviews ALL

Dear Sarisha R., We appreciate you taking the time to share your feedback regarding your recent stay with us. We always strive to provide a premium experience for our guests, and we are very sorry to learn that your room conditions and overall comfort did not meet your expectations We take your feedback very seriously. Your comments regarding the bedding and lighting have been passed directly to our housekeeping and maintenance teams for immediate attention. We hope you will give us another opportunity in the future to provide you with the high-quality experience we are known for. Sincerely, Isaac Adjei General Manager

Customer review rating 4.5/5

Alvin M. O. Business - Confirmed reviews ALL

Dear Alvin M. O., Thank you for taking the time to review your recent stay. We are thrilled that our staff's hospitality contributed to a positive experience for you. We also want to thank you for your constructive feedback regarding our response times on social media and email. Ensuring smooth communication at every touchpoint is a priority for us, and your notes provide a valuable opportunity for us to refine our internal processes and improve our efficiency. Thank you for helping us improve, and we look forward to providing you with an even more seamless experience on your next visit. Warm regards, Isaac Adjei General Manager

Customer review rating 3.5/5

Christopher W. H. Families - Confirmed reviews ALL

Dear Valued Guest Thank you for taking the time to share your feedback regarding your recent stay at Mövenpick Ambassador Hotel Accra. We are delighted to know you appreciated our clean rooms, the hospitality of our team, and our reputation as a welcoming destination for families. Your positive comments are truly appreciated and will be shared with our staff. We also value your constructive feedback regarding the areas requiring maintenance and modernization. Please be assured that we continuously review and invest in our facilities to enhance the comfort and experience of our guests. We sincerely apologize for the inconvenience caused by the billing issue and appreciate your patience while it was being addressed. Your comments have been shared with the relevant teams to help us improve our processes. We are pleased that our management team was able to assist in resolving the room service concern. At the same time, we regret that the quality of the food did not meet your expectations. This is certainly not the experience we strive to provide, and your feedback has been shared with our culinary team as we work to improve the consistency and quality of our dining offerings. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with the exceptional experience you deserve. Kind regards, Isaac Adjei General Manager

Other web-users rate our hotel

  • 258 reviews 9.6/10 Location
  • 543 reviews 6.9/10 Room
  • 1,517 reviews 9.4/10 Service
  • 18 reviews 6.4/10 WiFi
  • 251 reviews 6/10 Cleanliness
  • 247 reviews 9.5/10 Breakfast

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Customer review rating (ALL Rating) 4.1/5 (767 reviews)

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