ibis Styles Accra Airport 3 stars

Customer review rating (ALL Rating) 4.1/5 778 reviews

ibis Styles Accra Airport - Image 1
ibis Styles Accra Airport - Image 2
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ibis Styles Accra Airport - Image 4

Description

Hotel extras

  • Complimentary high-speed Wi-Fi for your seamless connectivity.

  • Every 30 minutes, free airport shuttle to ensures you arrive or depart with ease.

  • Ultimate experience: Pool, Fitness, Thai Spa, Bar.

  • Indulge in our weekly events: Jazz & BBQ, African-themed buffet, and delightful Sunday brunch!

  • Exquisite Ghanaian & international cuisine with eco-friendly sourcing.

Our accommodation(s)

Book this hotel
Room 1

Cozy retreats with queen-sized beds, modern amenities, and en-suite bathrooms with walk-in showers. Safety-box provided for added security. Enjoy tea & coffee amenities and sustainable options.

  • Views:

    Airport view or City View

Max. number of persons
2
Area
From 25 m² / 269 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator
  • Water fountain
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 25 m² / 269 sq ft
  • Bedding 1 x Double bed(s)
  • Views: Airport view or City View
  • Accessible room

Spacious elegance with a separate living area and a queen-sized bed. En-suite bathroom with walk-in shower and deluxe sustainable amenities. Experience warm hospitality with a focus on safety and sustainability.

  • Views:

    City View

Max. number of persons
2
Area
From 32 m² / 344 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator
  • Water fountain
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

ibis Styles Accra Airport

Plot 24 Airport City, Airport City Enclave, .
. ACCRA
Ghana

GPS:5.60139, -0.177906

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • Kotoka International Airport
  • ACC

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 189 rooms
  • 4 rooms for people with reduced mobility
  • 189 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • English
  • French

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge
  • Pressing Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets not allowed

Catering

One Restaurant

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

3 Meeting rooms

Business Center

  • Business center with support staff
  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s TV Channels

Well-being

Pool

  • Outside
  • On site

Fitness

  • On site
  • Massage Additional charge
  • On site
  • Outdoor parking
  • Private
  • Parking opened 24/7

Vehicles

  • Motorcycle places
  • Bus parking

Security

  • Parking with security service
  • Parking equipped with lights

S&T

Savor Sustainable Surf & Turf with Local Flair - Land meets ocean on your plate, showcasing succulent, responsibly-sourced seafood & ethically-raised meats paired with local delicacies. Indulge in expertly crafted food, including vegetarian options.

Cooking style
International
Chef name
Gabriel FORDJOUR
Capacity
75
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Thematic parties and animation

Payment

  • Cash
  • Credit card
  • Other

Credit cards

  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Brunch
  • Children menu
  • Halal menu
  • Vegetarian menu

Savor Sustainable Surf & Turf with Local Flair - Land meets ocean on your plate, showcasing succulent, responsibly-sourced seafood & ethically-raised meats paired with local delicacies. Indulge in expertly crafted food, including vegetarian options.

Pool Bar

Enjoy a refreshing oasis by the poolside, offering a variety of cool drinks, including cocktails, along with comfort food and snacks. Indulge in delicious treats while relaxing in comfortable seating, whether you prefer sunbathing or lounging in the shade

Bar Type
POOL BAR
Capacity
55
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Smoking Area
  • Musical Entertainment
  • Terrace

Payment

  • Cash
  • Credit card
  • Other

Credit cards

  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Snacks facilities

  • Cold snacks
  • Hot snacks

Enjoy a refreshing oasis by the poolside, offering a variety of cool drinks, including cocktails, along with comfort food and snacks. Indulge in delicious treats while relaxing in comfortable seating, whether you prefer sunbathing or lounging in the shade

Experience pure relaxation at Ibis Styles Hotel Accra's pool oasis. Dive into the crystal-clear waters, unwind on comfortable loungers, and sip refreshing cocktails. Safety and hygiene are top priorities, ensuring a delightful and stress-free experience.

Stay active and energized during your stay with our fully equipped gym, featuring modern cardio machines, strength training equipment, and free weights. Our fitness center is open 24/7, ensuring you can work out at your convenience.

Discover Chatmongkol Thai Spa, where authentic Thai treatments await. Unwind in our serene oasis, indulging in traditional Thai massages, aromatherapy, and herbal compress therapies. Rejuvenate your body and mind, leaving feeling refreshed and revitalized

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  778 reviews

Customer review rating 4.5/5

Peter D. G. Business - Confirmed reviews ALL

Dear Mr Peter D. G., Thank you for taking the time to share your feedback following your stay at ibis Styles Accra. We are thrilled to hear that you enjoyed our convenient location near the airport, comfortable accommodations, shuttle service, restaurant, and the warm hospitality of our team. It is especially rewarding to hear that our staff were friendly, helpful, and efficient throughout your stay. Your kind words serve as great encouragement to the entire team as we strive to provide exceptional service to every guest. We truly appreciate your recommendation and look forward to welcoming you back for another pleasant stay in the near future. Warm regards,

Customer review rating 4.5/5

Juan M. K. Business - Confirmed reviews ALL

Dear Juan M. K., Many thanks for taking the time share your wonderful review following your stay at ibis Styles Accra. We are delighted to hear that you had such a beautiful experience and that everything was "the best." Your kind words mean a lot to our team, and we are glad that we were able to make your stay memorable. Additionally, we have taken notes of the areas that needs attention and would be addressed promptly. We look forward to welcoming you back soon, and we will be honored to host you and your family on your next visit. Warm regards,

Customer review rating 2.0/5

Acquah F. Families - Confirmed reviews ALL

Dear Mr Acquah F., Thank you for taking the time to share your feedback following your stay at ibis Styles Accra. We are truly sorry to learn that your recent stay did not meet your expectations. Please accept our sincere apologies for the leaking ceiling, the air conditioning issues, and the condition of the bed linens. This is certainly not the standard of comfort and quality we strive to provide for our guests. Please rest assured your comments regarding the need for renovations have been noted and will be shared with the relevant teams for immediate review and action. Additionally, we have taken note of the areas that needs attention and would be addressed promptly. We value your feedback as it helps us identify areas where we need to improve. I regret that we were unable to provide you with the comfortable experience you deserved during this stay, We hope you will give us another opportunity to restore your confidence in our hotel and provide you with a much-improved stay in the future. Sincerely,

Customer review rating 2.0/5

Tumukunde C. Business - Confirmed reviews ALL

Dear Sir, Many thanks for taking the time to share your feedback following your stay at ibis Styles Accra. We sincerely apologize for the inconveniences you experienced during your stay, particularly with the bathroom. This is certainly not the standards of service we strive to uphold. Please be assured that we have addressed this with our maintenance team who are taking immediate action to resolve the issue and prevent any future occurrences. Additionally, we have taken notes of the areas that needs attention and would be addressed promptly Positive feedback like yours is always a pleasure to receive, as it motivates us to keep striving for excellence. Your comments are very important to us, as they help us improve our services. We hope you will consider giving us another opportunity in the future to provide you with a seamless and more enjoyable stay. Sincerely,

Customer review rating 3.5/5

Jarek S. Couples - Confirmed reviews ALL

Dear Mr, Many thanks for taking the time to share your feedback following your stay at ibis Styles Accra. We are thrilled to hear that you had an excellent stay. Positive feedback like yours is always a pleasure to receive as it motivates us to keep striving for excellence. At ibis Styles Accra, we prioritize customer experience and satisfaction, and your feedback reassures us that the hard work we put into our services every day is being recognized. We appreciate you for sharing your feedback and we look forward to providing you with an even better experience on your next visit. Warm regards,

Dear Mr Peter D. G., Thank you for taking the time to share your feedback following your stay at ibis Styles Accra. We are thrilled to hear that you enjoyed our convenient location near the airport, comfortable accommodations, shuttle service, restaurant, and the warm hospitality of our team. It is especially rewarding to hear that our staff were friendly, helpful, and efficient throughout your stay. Your kind words serve as great encouragement to the entire team as we strive to provide exceptional service to every guest. We truly appreciate your recommendation and look forward to welcoming you back for another pleasant stay in the near future. Warm regards,

Customer review rating 4.5/5

Juan M. K. Business - Confirmed reviews ALL

It was the best. Coming a gain with family

Dear Juan M. K., Many thanks for taking the time share your wonderful review following your stay at ibis Styles Accra. We are delighted to hear that you had such a beautiful experience and that everything was "the best." Your kind words mean a lot to our team, and we are glad that we were able to make your stay memorable. Additionally, we have taken notes of the areas that needs attention and would be addressed promptly. We look forward to welcoming you back soon, and we will be honored to host you and your family on your next visit. Warm regards,

Customer review rating 2.0/5

Acquah F. Families - Confirmed reviews ALL

Leaking ceiling ,Airconditioners not working well,bed sheets looking old …infect the place needs complete renovation

Dear Mr Acquah F., Thank you for taking the time to share your feedback following your stay at ibis Styles Accra. We are truly sorry to learn that your recent stay did not meet your expectations. Please accept our sincere apologies for the leaking ceiling, the air conditioning issues, and the condition of the bed linens. This is certainly not the standard of comfort and quality we strive to provide for our guests. Please rest assured your comments regarding the need for renovations have been noted and will be shared with the relevant teams for immediate review and action. Additionally, we have taken note of the areas that needs attention and would be addressed promptly. We value your feedback as it helps us identify areas where we need to improve. I regret that we were unable to provide you with the comfortable experience you deserved during this stay, We hope you will give us another opportunity to restore your confidence in our hotel and provide you with a much-improved stay in the future. Sincerely,

Customer review rating 2.0/5

Tumukunde C. Business - Confirmed reviews ALL

The location is ideal for short stay before a trip but the state of the bathrooms are not the best and had nasty smell coming out of sewers. For the price it was not worth it.

Dear Sir, Many thanks for taking the time to share your feedback following your stay at ibis Styles Accra. We sincerely apologize for the inconveniences you experienced during your stay, particularly with the bathroom. This is certainly not the standards of service we strive to uphold. Please be assured that we have addressed this with our maintenance team who are taking immediate action to resolve the issue and prevent any future occurrences. Additionally, we have taken notes of the areas that needs attention and would be addressed promptly Positive feedback like yours is always a pleasure to receive, as it motivates us to keep striving for excellence. Your comments are very important to us, as they help us improve our services. We hope you will consider giving us another opportunity in the future to provide you with a seamless and more enjoyable stay. Sincerely,

Customer review rating 3.5/5

Jarek S. Couples - Confirmed reviews ALL

We arrived quite late, so we had very little opportunity to enjoy our stay in the hotel; however, the staff was very friendly and provided good service throughout our stay.

Dear Mr, Many thanks for taking the time to share your feedback following your stay at ibis Styles Accra. We are thrilled to hear that you had an excellent stay. Positive feedback like yours is always a pleasure to receive as it motivates us to keep striving for excellence. At ibis Styles Accra, we prioritize customer experience and satisfaction, and your feedback reassures us that the hard work we put into our services every day is being recognized. We appreciate you for sharing your feedback and we look forward to providing you with an even better experience on your next visit. Warm regards,

Customer review rating 4.0/5

Finn J. Business - Confirmed reviews ALL

Bathroom is not up to the expected standard. Door and console delaminating

Dear Sir, Many thanks for taking the time to share your feedback following your stay at ibis Styles Accra. We sincerely apologize for the inconveniences you experienced during your stay, particularly with the bathroom door. This is certainly not the standards of service we strive to uphold. Please be assured that we have addressed this with our maintenance team who are taking immediate action to resolve the issue and prevent any future occurrences. Additionally, we have taken notes of the areas that needs attention and would be addressed promptly We are delighted to hear that you appreciated the professionalism of our staff, embodies the high standards we strive for. Positive feedback like yours is always a pleasure to receive, as it motivates us to keep striving for excellence.

Customer review rating 3.5/5

Steinmann R. Business - Confirmed reviews ALL

Was close to airport and comfortable stay

Dear Sir, Many thanks for taking the time to share your feedback following your stay at ibis Styles Accra. We are thrilled to hear that you had an excellent stay, liked our convenient location. Positive feedback like yours is always a pleasure to receive as it motivates us to keep striving for excellence. At ibis Styles Accra, we prioritize customer experience and satisfaction, and your feedback reassures us that the hard work we put into our services every day is being recognized We appreciate you for sharing your feedback and we look forward to providing you with an even better experience on your next visit.

Customer review rating 4.5/5

Emmanuel F. Solo - Confirmed reviews ALL

good

Dear Sir, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.0/5

Steven J. Solo - Confirmed reviews ALL

Permanent noise all day.music loud enough to disturb conversation and live music too loud to even speak

Customer review rating 4.5/5

Mahmoud M. K. Business - Confirmed reviews ALL

Perfect location for me while going to fly whatever international or domestic

Dear Mr Mahmoud M. K., Thank you for your kind review following your stay at ibis Styles Accra! We are delighted to know that our location was perfect for your travel needs and provided convenient access to both international and domestic flights. We understand how important a hassle-free journey is, and it is wonderful to know that our proximity to the airport added value to your stay. At ibis Styles Accra, we prioritize customer experience and satisfaction, and your feedback reassures us that the hard work we put into our services every day is being recognized. Additionally, we have taken note of the areas that needs attention and would be addressed promptly. Thank you for choosing to stay with us. I look forward to welcoming you back on your next trip and ensuring another comfortable and enjoyable experience. Warm regards,

Customer review rating 2.5/5

Ada P. U. Families - Confirmed reviews ALL

The room facilities were below expectation. The security on lock on the door was not there.There was no phone extension in the room, and the whatsapp code paper for reaching the front desk was not placed in the room, TV remote did not work.

Customer review rating 3.5/5

Renier T. Business - Confirmed reviews ALL

The room is clean and the bedding is comfy, breakfast buffet was excellent. The Gym is poorly maintained and the treadmill is always broken. The cappuccinos need attention.

Dear Renier T., Thank you for taking the time to share your feedback following your stay at ibis Styles Accra. We are delighted to hear that you enjoyed the cleanliness of your room, found the bedding comfortable, and appreciated our breakfast buffet. It is wonderful to know that these aspects of your stay contributed to a positive experience. Thank you for your honest comments regarding the gym equipment and cappuccinos. Please accept our apologies for the inconvenience caused by the treadmill, airport pick up delay and for not meeting your expectations with our coffee offerings. Your feedback has been noted and will be shared with the relevant teams as we continuously work to improve our facilities and services. Additionally, we have taken notes of the areas that needs attention and would be addressed promptly. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back for an even better experience in the future. Warm regards,

Customer review rating 4.5/5

Trywell N. Business - Confirmed reviews ALL

Hospitable, friendly and good focus when rendering the service. Hope to revisit soon.

Dear Trywell N., Many thanks for taking the time to share your experience following your stay at ibis styles Accra! We are delighted to hear that you had a comfortable stay and appreciated the hospitality and friendliness of our team. Positive feedback like yours is always a pleasure to receive as it motivates us to keep striving for excellence. At ibis, providing attentive and personalized service is something we take great pride in, so it is wonderful to know that our efforts made a positive impression on you. Thank you for your kind words, and we truly look forward to welcoming you back for another enjoyable stay in the near future. Warm regards,

Customer review rating 5.0/5

Kwabena O. Solo - Confirmed reviews ALL

Very good and will come again

Dear Mr Kwabena O., Thank you for taking the time to share your feedback following your stay at ibis Styles Accra. We are thrilled to know that your overall experience was an excellent one and that our hospitality met your expectations in every way. Positive feedback like yours is always a pleasure to receive as it motivates us to keep striving for excellence. At ibis Styles Accra, we prioritize customer experience and satisfaction, and your feedback reassures us that the hard work we put into our services every day is being recognized It is especially rewarding to hear that you plan to visit us again. We look forward to welcoming you back and ensuring another enjoyable and memorable stay. Warm regards,

Customer review rating 4.0/5

Ahmad H. S. Couples - Confirmed reviews ALL

It was a good experience, though it wasn’t our first time staying at the hotel

Dear Mr Ahmad H. S., Thank you for your continued loyalty and for taking the time to share your feedback following your stay at ibis Styles Accra. We are thrilled to hear that you had another good experience with us, enjoyed our convenient location and appreciated the professionalism of our staff Sylvia- as She truly embodies the high standards we strive for. Positive feedback like yours is always a pleasure to receive as it motivates us to keep striving for excellence. At ibis Styles Accra, we prioritize customer experience and satisfaction, and your feedback reassures us that the hard work we put into our services every day is being recognized. However, we sincerely apologize for the inconvenience caused by the air conditioning. We understand how frustrating it must have been to experience discomfort during the night, and we regret that this affected your experience. Please be assured that your comments have been shared with our maintenance team for immediate review and corrective action. Additionally, we have taken note of the areas that needs attention and would be addressed promptly. We appreciate you for sharing your feedback and we look forward to providing you with an even better experience on your next visit. Warm regards,

Customer review rating 3.5/5

Olutope A. E. Business - Confirmed reviews ALL

In the past year, Acor member always have a special welcome with fruits , water and complimentary drink on the first day but this was stopped. Any reason for this changes?

Customer review rating 4.0/5

Duncan M. Business - Confirmed reviews ALL

Overall an okay experience nothing really spectacular

Dear Duncan M., Many thanks for taking the time to share your experience following your stay at ibis Styles Accra. We are thrilled to hear that your overall stay with an excellent one, liked our convenient location and appreciated the professionalism of our staff Eyram-as She truly embodies the high standards we strive for. Positive feedback like yours is always a pleasure to receive as it motivates us to keep striving for excellence. At ibis Styles Accra, we prioritize customer experience and satisfaction, and your feedback reassures us that the hard work we put into our services every day is being recognized . Additionally, we have taken notes of the areas that needs attention and would be addressed promptly. We appreciate you for sharing your feedback and we look forward to providing you with an even better experience on your next visit. Warm regards,

Customer review rating 4.0/5

Joel B. Couples - Confirmed reviews ALL

Highly satisfied

Dear Mr Joel B., Many thanks for taking the time to share your feedback following your stay at ibis Styles Accra. We are thrilled to hear that you were highly satisfied with your overall stay and appreciated the professionalism of our staff Eyram- as She truly embodies the high standards we strive for. Positive feedback like yours is always a pleasure to receive as it motivates us to keep striving for excellence. At ibis Styles Accra, we prioritize customer experience and satisfaction, and your feedback reassures us that the hard work we put into our services every day is being recognized. Additionally, we have taken note of the areas that needs attention and would be addressed promptly. We appreciate you for sharing your feedback and we look forward to providing you with an even better experience on your next visit. Warm regards,

Customer review rating 4.5/5

Juan O. Business - Confirmed reviews ALL

I had a really good experience and although I checked out early your team managed to provide me with an early breakfast on time.

Dear Juan O., Many thanks for taking the time to share your feedback following your stay at ibis Styles Accra. We are thrilled to hear that you enjoyed your stay, appreciated the professionalism of our shuttle driver Mr Samuel- as He truly embodies the high standards we strive for and that our team was able to provide an early breakfast to accommodate your departure schedule. At ibis, ensuring our guests are well taken care of, especially during early departures, is always a priority. We also appreciate your comments regarding the condition of the bathroom fixtures. Please accept our sincere apologies for any inconvenience caused. Feedback such as yours helps us identify areas where improvements are needed, and we have forwarded your observations to our maintenance team for review and corrective action. Thank you once again for choosing our hotel. We truly appreciate your valuable feedback and hope to have the opportunity to welcome you back for an even better experience during your next stay. Warm regards,

Customer review rating 2.0/5

Mark B. R. Business - Confirmed reviews ALL

The staff is wonderful but the rooms need to remodeled. Air Condition and Hot Water issues need to be fixed immediately. Also was told was not receiving points for my stay due to company paying. If I book hotel room the rate is less than what company is paying. This is not good. I am recommending of not staying at this property anymore unless I receive a big compensation for all my troubles.

Dear Mr Mark B. R., Thank you for taking the time to share your feedback following your stay at ibis Styles Accra. We are delighted to know that our staff provided friendly and attentive service during your stay. We truly appreciate your kind remarks about our team, as it motivates us to keep striving for excellence. However, we are deeply sorry that several aspects of your experience fell short of expectations. The issues you encountered with the cleanliness of your room, the air conditioning, and the hot water are certainly not reflective of the standards we strive to maintain. We understand how frustrating these inconveniences can be and sincerely apologize for the discomfort they caused. We also understand your concerns regarding the loyalty points associated with your stay. We recognize how important it is for guests to receive clear information regarding program benefits and booking eligibility. Kindly be informed that crediting of points takes 7-14 days to reflect on your system. Please be assured your comments have been shared with the relevant departments and management team for immediate attention. Feedback such as yours is invaluable, as it helps us identify areas where improvements are needed and ensures we provide a better experience for all our guests. Additionally, we have taken note of the areas that needs attention and would be addressed promptly. Thank you for bringing these matters to our attention. We hope to have the opportunity to serve you better in the future and provide the comfort and quality experience you deserve. Sincerely,

Other web-users rate our hotel

  • 200 reviews 9.7/10 Location
  • 260 reviews 4.5/10 Room
  • 386 reviews 8.5/10 Service
  • 21 reviews 5.7/10 WiFi
  • 118 reviews 4.9/10 Cleanliness
  • 99 reviews 3.9/10 Comfort
  • 95 reviews 7.7/10 Breakfast

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