Mövenpick El Sokhna 5 stars

Customer review rating (ALL Rating) 4.3/5 1,288 reviews

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Mövenpick El Sokhna - Image 1
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K 64 Suez Zaafarana Road, EL EIN EL SOKHNA, Suez, Suez, 0 EL EIN EL SOKHNA, Suez, Egypt

Description

Hotel extras

  • Sandy beach and infinity pool

  • Spacious, Comfortable Rooms

  • Ideal location for Weddings & Events

  • Meeting and conference facilities

  • Cairo's Beachfront Escape

Our accommodation(s)

Book this hotel
Room 1
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Room

Superior Garden View Twin

Photo out of - Superior Garden View Twin

This spacious 35 sqm room offers spectacular garden views and features comfortable twin beds along with a private balcony or terrace. Designed for relaxation, it provides a bright layout, calm surroundings, and a pleasant atmosphere for a restful stay.

  • Views:

    Garden View

Max. number of persons
3
Area
From 35 m² / 376 sq ft
Accessibility
Accessible room

Bedding

Twin bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Message alert
  • Security Peephole
  • Smoke alarm in room
  • Safe deposit box in roomAdditional charge

Comfort Features

  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 35 m² / 376 sq ft
  • Bedding 1 x Twin bed(s)
  • Views: Garden View
  • Accessible room
See availabilities

Spacious 35 sqm room with twin beds, garden view and a private terrace. Features a modern bathroom with shower, individual air conditioning control and a well designed layout offering comfort, privacy and relaxation for a pleasant stay. Always welcoming!!

  • Views:

    Garden View

Max. number of persons
4
Area
From 35 m² / 376 sq ft
Accessibility
Accessible room

Bedding

Twin bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Message alert
  • Security Peephole
  • Smoke alarm in room
  • Safe deposit box in roomAdditional charge

Comfort Features

  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Enjoy our 35 sqm Deluxe Room with partial sea view, designed for comfort and relaxation. The room features an LED TV, a modern bathroom with bathtub, and individual air conditioning control, offering a spacious layout and a pleasant stay.

  • Views:

    Sea side

  • Most of the accommodation:

    Terrace

Max. number of persons
3
Area
From 35 m² / 376 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Message alert
  • Security Peephole
  • Smoke alarm in room
  • Safe deposit box in roomAdditional charge

Comfort Features

  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Enjoy our 42 sqm Superior Sea View Room featuring a comfortable king bed, air conditioning, a minibar, & an LCD TV. Designed for relaxation, the room offers bright spaces, soothing sea views, and a pleasant atmosphere for a refreshing and enjoyable stay.

  • Views:

    Ocean/Sea view

Max. number of persons
3
Area
From 42 m² / 452 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Message alert
  • Security Peephole
  • Smoke alarm in room
  • Safe deposit box in roomAdditional charge

Comfort Features

  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

35 sqm, garden view, king bed, bathtub, individual AC control, terrace

  • Views:

    Garden View

Max. number of persons
3
Area
From 35 m² / 376 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Message alert
  • Security Peephole
  • Smoke alarm in room
  • Safe deposit box in roomAdditional charge

Comfort Features

  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Enjoy our 42 sqm Superior Sea View Room with twin beds, air conditioning, a minibar, and an LCD TV. Bright and comfortable, the room offers soothing sea views, a relaxing layout, and a pleasant atmosphere perfect for leisure and a refreshing stay.

  • Views:

    Ocean/Sea view

Max. number of persons
3
Area
From 42 m² / 452 sq ft
Accessibility
Accessible room

Bedding

Twin bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Message alert
  • Security Peephole
  • Smoke alarm in room
  • Safe deposit box in roomAdditional charge

Comfort Features

  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

42 sqm Classic Sea View Room with king bed offering a relaxing and comfortable stay. Includes air conditioning, a minibar and LCD TV. Enjoy a bright layout, soothing sea views and a calm atmosphere ideal for leisure or romantic stays to enjoy your stay.

  • Views:

    Ocean/Sea view

Max. number of persons
3
Area
From 42 m² / 452 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Message alert
  • Security Peephole
  • Smoke alarm in room
  • Safe deposit box in roomAdditional charge

Comfort Features

  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

42 sqm Classic Sea View Room with twin beds offering a comfortable stay. Features air conditioning, a minibar and an LCD TV. Enjoy natural light, a relaxing layout and beautiful sea views for a pleasant and refreshing experience. Perfect for leisure stay!

  • Views:

    Ocean/Sea view

Max. number of persons
3
Area
From 42 m² / 452 sq ft
Accessibility
Accessible room

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Message alert
  • Security Peephole
  • Smoke alarm in room
  • Safe deposit box in roomAdditional charge

Comfort Features

  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Our Family Connecting Room offers the perfect space for families of four to six guests. Featuring connected rooms designed for comfort and privacy, it provides ample space to relax together while enjoying a convenient layout ideal for family stays.

  • Views:

    Garden View

Max. number of persons
4
Area
From 60 m² / 645 sq ft
Accessibility
Accessible room

Bedding

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Message alert
  • Security Peephole
  • Smoke alarm in room
  • Safe deposit box in roomAdditional charge

Comfort Features

  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

Royal Suite

Photo out of - Royal Suite

The Royal Suite offers panoramic sea views across 150 sqm and is located on the top floor. Designed for ultimate luxury, it features expansive space, elegant interiors, and a refined atmosphere, creating an exceptional and memorable stay experience.

Max. number of persons
6
Area
From 150 m² / 1614 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Message alert
  • Security Peephole
  • Smoke alarm in room
  • Safe deposit box in roomAdditional charge

Comfort Features

  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

Family Suite

Photo out of - Family Suite

This spacious Family Suite offers two bedrooms with a comfortable living room corner. The first bedroom features a dining table, providing added convenience and space, making it ideal for families seeking comfort, privacy, and a relaxing stay together.

Max. number of persons
4
Area
From 80 m² / 861 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Message alert
  • Security Peephole
  • Smoke alarm in room
  • Safe deposit box in roomAdditional charge

Comfort Features

  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Mövenpick El Sokhna

K 64 Suez Zaafarana Road, EL EIN EL SOKHNA, Suez, Suez
0 EL EIN EL SOKHNA, Suez
Egypt

GPS:29.544519331898236, 32.366618241

Telephone
Fax +20 62 3390812

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • 162 rooms
  • One room for people with reduced mobility
  • 3 floors

Languages spoken at the hotel

  • Arabic
  • English

Reduced mobility Facilities

Elevator to all floor

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Porter

  • Porter

Catering

2 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

3 Meeting rooms

Family

Services for children

  • Children''s Club for over 12
  • Children''s Club for 3 to 6 years
  • Childrens Club for 6 to 12 years

Well-being

Swimming Pool

  • Outside
  • On site

Fitness Center

  • On site
  • Sauna room

Sports and leisure

Private beach

  • On site

Kayaking Additional charge

  • On site

Jet-ski Additional charge

  • On site
  • On site
  • Outdoor parking
  • Public
  • 75 parking spaces
  • Parking for a week

EL GEZIRA RESTAURANT

Photo out of - EL GEZIRA RESTAURANT

Enjoy fresh fish and seafood delights as well as other Mediterranean dishes for lunch and dinner as you take in the breathtaking scenery of the Red Sea. You might even be able to spot a family of dolphins swim past!

Cooking style
Mediterranean
Capacity
185
K 64 Suez Zaafarana Road, EL EIN EL SOKHNA, Suez, Suez, 0 El Ein El Sokhna, Suez, Egypt
Telephone +20 62 3390800
Menu PDF

Other informations

Services

  • Free Wireless internet (WiFi)
  • Reservation recommended

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Halal menu
  • Salt-free menu
  • Vegetarian menu

Enjoy fresh fish and seafood delights as well as other Mediterranean dishes for lunch and dinner as you take in the breathtaking scenery of the Red Sea. You might even be able to spot a family of dolphins swim past!

POOL BAR

Photo out of - POOL BAR

Our pool bar is proposing cocktails, fresh fruit juice and squash while enjoying the refreshment of the water.

Bar Type
POOL BAR
Capacity
120
Accessibility
Accessible service
Telephone +20 62 3390800

Other informations

Services

  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Snacks facilities

  • Cold snacks
  • Hot snacks

Our pool bar is proposing cocktails, fresh fruit juice and squash while enjoying the refreshment of the water.

Find pure serenity in our health & fitness center Moreover, we offer two treatment rooms, so you can be completely pampered during a massage. For the ultimate satisfaction, enjoy the relieving feeling of a sauna in a calm and quiet environment.

Find pure serenity in our health & fitness center Moreover, we offer two treatment rooms, so you can be completely pampered during a massage. For the ultimate satisfaction, enjoy the relieving feeling of a sauna in a calm and quiet environment.

The Magical venue accommodating up to three hundred guests is perfected, as We have a wide selection of dining options and set menus, or if you would prefer, our Executive Chef will meet with the bride and groom to create an exclusive menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,288 reviews

Customer review rating 2.5/5

Ahmed A. Business - Confirmed reviews ALL

Dear Ahmed A., Thank you for your feedback regarding your recent stay. We regret that you did not experience the usual benefits associated with your ALL membership. Your comments will be taken into consideration as we strive to enhance our guest services. Warm Regards, Shimaa El Sawalmy Hotel Management

Customer review rating 0.5/5

Mona E. Friends - Confirmed reviews ALL

Dear Mona E., Thank you for sharing your feedback regarding your recent stay at Mövenpick El Sokhna. I would like to express my sincere apologies for the dissatisfaction you experienced during your visit. I am sorry to hear about the difficulties you encountered with your room preferences and the communication challenges with our staff. We strive to ensure clarity in our policies, and I regret that this was not reflected in your experience. Regarding the visitor policy, it is in place for the safety and security of all our guests, and I apologize if this was not communicated adequately. Additionally, I am disappointed to learn about the cleanliness issues and the condition of the facilities in your room. We take guest comfort seriously, and I appreciate your comments as they highlight areas for improvement. Your experience is important to us, and I will ensure that your feedback is shared with our team for further review. Best Regards, Hotel Management.

Customer review rating 1.0/5

Mostafa A. Families - Confirmed reviews ALL

Dear Mostafa A., Thank you for sharing your feedback regarding your recent experience at Mövenpick El Sokhna. I regret to learn that your stay did not meet your expectations due to several issues you encountered. Your concerns regarding cleanliness in your room and the bathroom have been duly noted. We take hygiene very seriously, and I will ensure that your comments are communicated to our housekeeping team for further review. Regarding the discomfort you experienced with the bedding, we strive to provide quality accommodations, and I regret that this did not reflect during your stay. The presence of flies is certainly not typical, and your feedback regarding this matter is appreciated. We are committed to maintaining a pleasant environment for our guests. Furthermore, I apologize for your dissatisfaction with the animation team’s activities; guest engagement is important to us, and your suggestions will be taken into consideration. Thank you once again for your feedback, and I hope you find a more satisfactory experience in your future travels. Best regards, Mövenpick El Sokhna

Customer review rating 4.5/5

Hossam A. G. Families - Confirmed reviews ALL

Dear Hossam a. g., Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you enjoyed our beautiful beach, pool, and the calming atmosphere we strive to create for families. Your feedback is greatly appreciated. Warm Regards, Shimaa El Sawalmy Hotel Management

Customer review rating 1.0/5

Ahmed E. Families - Confirmed reviews ALL

Dear Ahmed E., Thank you for sharing your feedback regarding your recent stay at Mövenpick El Sokhna. I regret to learn that your experience did not meet your expectations, particularly concerning the reception and the dining options. Your comments about the food quality and beverage offerings have been noted, as we strive to provide a satisfying culinary experience for our guests. I also understand your concerns regarding the presence of mosquitoes and the comfort of your family. We take such matters seriously and will review our pest control measures to ensure a more pleasant environment for our guests. Regarding the minibar issue, I apologize for any misunderstanding that may have occurred; we aim to maintain transparency in our billing practices. Lastly, I appreciate your input about evening entertainment, as we continually seek to enhance our guest experience. Your insights are valuable, and we will certainly consider them in our efforts to improve our services. Best regards, Mövenpick El Sokhna

Dear Mohamed a., Thank you for your kind words regarding our staff and facilities. We appreciate your feedback about the need for refurbishment, and we will certainly take this into consideration as we strive to enhance our guests' experience. Best Regards, Hotel Management.

Customer review rating 4.5/5

Alaa G. Families - Confirmed reviews ALL

Comfortable

Dear Alaa G., Thank you for your kind words regarding your recent stay at Mövenpick El Sokhna. We are delighted to hear that you found our location ideal and your accommodations comfortable. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Warm Regards, Shimaa El Sawalmy Hotel Management

Customer review rating 3.0/5

A. A. A. Families - Confirmed reviews ALL

The service was good. The rooms were old and dated. Not clean. No toiletries provided. The curtains were filthy. The hotel needs a renovation. It’s not 5 star by any standards.

Dear A. Aisha A., Thank you for your feedback. We appreciate your positive comments regarding our service. We acknowledge your concerns about the condition of the rooms and cleanliness, and we will take your observations into account as we continuously strive to enhance our guest experience. Best Regards, Hotel Management.

Customer review rating 5.0/5

Bernhard K. Families - Confirmed reviews ALL

Toll.

Dear Bernhard K., Thank you for your positive feedback. We are delighted to hear that you had a perfect stay with us. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best Regards, Hotel Management.

Customer review rating 2.5/5

Ahmed A. Business - Confirmed reviews ALL

There is no ALL check in separate desk - looks like they are not included on this program ?

Dear Ahmed A., Thank you for your feedback regarding your recent stay. We regret that you did not experience the usual benefits associated with your ALL membership. Your comments will be taken into consideration as we strive to enhance our guest services. Warm Regards, Shimaa El Sawalmy Hotel Management

Customer review rating 0.5/5

Mona E. Friends - Confirmed reviews ALL

A hotel that truly does not deserve to be part of the Accor group. I booked a one-night stay as a Silver member of the Accor loyalty programme, reserving two single rooms. I contacted the hotel to explain my booking preferences. I needed two rooms close to each other, but not connecting rooms, and one of the rooms had to have twin beds. Honestly, I cannot understand what was so difficult about this request. I called the hotel twice, but nobody answered. Afterwards, I was directed to the Reservations Department. The employee had tremendous difficulty understanding my request, and I was then transferred to Reception, where the call was disconnected. Approximately five minutes later, I received a call from a member of the Reception team. The employee offered me two connecting rooms, which I refused, and I requested once again that the rooms simply be close to each other, while respecting my bed preferences. As soon as I arrived at the hotel, I was surprised when the receptionist informed me that visitors were not allowed in guest rooms. He dealt with me in a humiliating manner and insisted that I sign the registration form, putting me in an embarrassing situation in front of my friend. I had already been staying at other hotels, and my friend had forgotten his phone charger with me, so he came to collect it. His visit did not last more than three minutes. To my surprise, Reception called me and informed me that Security had notified them and that visitors were not allowed in guest rooms, asking me to tell my friend to leave. This put me in a very embarrassing situation. I went to Reception and requested to speak with the Duty Manager or the Front Office Manager. To my surprise, the receptionist brought the Security Manager instead. I asked to speak and explain the situation, as I was the person who had made the reservation. However, he mocked me and said that he was speaking to the man only. I felt discriminated against and felt that, as a woman, I was not valued at a hotel belonging to Accor. Every time I tried to speak, he ignored me as if I did not exist and directed his words exclusively to my friend. When I insisted on speaking, he appeared annoyed by having to listen to me. I explained to him that these rules were not mentioned on the hotel’s website or on Accor’s booking website. The receptionist had not informed me about them, nor had the employee who contacted me to discuss my room preferences. I told him that this behaviour was humiliating to me. He replied that it was for my own safety and that this was standard practice in hotels. I explained that this was not true, as I work as a Front Office Supervisor at an Accor-affiliated hotel and have also worked at other Accor hotels in Egypt. My friend also works for Accor in Egypt, and we both know that this is not true. He had no answer and simply wanted to end the conversation because he had nothing to say. I also do not understand why the Security Manager was the person meeting guests to resolve their complaints in the first place. He appeared unqualified to handle the conversation, behaved in a discriminatory manner towards women, and promoted rules that had no basis in fact. I came to a hotel and paid for my stay, choosing an internationally recognized brand owned by a global company, only to be treated humiliatingly, as though I were a suspicious person. I was also monitored throughout my stay. In addition, the rooms were not completely clean, and the facilities were poor. The weighing scale was not working, the bedding was worn out, and there were stains on the bedding and the walls. My colleague also found insects inside his room. However, we were exhausted and decided not to waste our day engaging in lengthy discussions with people who were clearly uninterested and treated guests in a discriminatory manner. I do not recommend this hotel to anyone, and in my opinion, it does not deserve to be part of the global Accor group.

Dear Mona E., Thank you for sharing your feedback regarding your recent stay at Mövenpick El Sokhna. I would like to express my sincere apologies for the dissatisfaction you experienced during your visit. I am sorry to hear about the difficulties you encountered with your room preferences and the communication challenges with our staff. We strive to ensure clarity in our policies, and I regret that this was not reflected in your experience. Regarding the visitor policy, it is in place for the safety and security of all our guests, and I apologize if this was not communicated adequately. Additionally, I am disappointed to learn about the cleanliness issues and the condition of the facilities in your room. We take guest comfort seriously, and I appreciate your comments as they highlight areas for improvement. Your experience is important to us, and I will ensure that your feedback is shared with our team for further review. Best Regards, Hotel Management.

Customer review rating 1.0/5

Mostafa A. Families - Confirmed reviews ALL

Very Disappointing Experience This was one of the worst hotel stays I have ever experienced. The room was not clean at all, and the bathroom was particularly disappointing. There was also a very unpleasant and awkward smell that made the stay uncomfortable from the beginning. Honestly, I felt that the room did not meet even the basic standards of cleanliness and hospitality. The bed was extremely hard and uncomfortable. I experienced back and neck pain after almost every night, which made it difficult to get proper rest. Another major issue was the number of flies throughout the hotel. They were everywhere, including inside my room. I eventually had to buy insect spray myself just to be able to keep the flies away. One more thing, the animation team is a very boring one 😴. They used to play football together all the day and did not give any fu** to the guests despite my ask to make any activities. There're another bad comments. But, I am not going to waste more time to tell. Overall, I did not enjoy my stay and felt very disappointed with the level of cleanliness, comfort, and hygiene. Unfortunately, I would not stay at this hotel again and would not recommend it to others.

Dear Mostafa A., Thank you for sharing your feedback regarding your recent experience at Mövenpick El Sokhna. I regret to learn that your stay did not meet your expectations due to several issues you encountered. Your concerns regarding cleanliness in your room and the bathroom have been duly noted. We take hygiene very seriously, and I will ensure that your comments are communicated to our housekeeping team for further review. Regarding the discomfort you experienced with the bedding, we strive to provide quality accommodations, and I regret that this did not reflect during your stay. The presence of flies is certainly not typical, and your feedback regarding this matter is appreciated. We are committed to maintaining a pleasant environment for our guests. Furthermore, I apologize for your dissatisfaction with the animation team’s activities; guest engagement is important to us, and your suggestions will be taken into consideration. Thank you once again for your feedback, and I hope you find a more satisfactory experience in your future travels. Best regards, Mövenpick El Sokhna

Customer review rating 4.5/5

Hossam A. G. Families - Confirmed reviews ALL

Very nice and calming for families with older kids, beautiful views.

Dear Hossam a. g., Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you enjoyed our beautiful beach, pool, and the calming atmosphere we strive to create for families. Your feedback is greatly appreciated. Warm Regards, Shimaa El Sawalmy Hotel Management

Customer review rating 1.0/5

Ahmed E. Families - Confirmed reviews ALL

The reception wasn't welcoming at all from the moment we arrived. Food was just ok, nothing special, and with dinner you only get water, anything else you pay for. The mosquitoes were everywhere around the resort. Clearly the fumigation isn't being done properly, and with a small child that was a real problem. The worst part was being told we used things from the minibar when we didn't touch it. Not a nice feeling at the end of a trip. Evenings were pretty dead too, not much going on at night. For what we paid I expected a lot more. Wouldn't call it 5 star and wouldn't say it's value for money.

Dear Ahmed E., Thank you for sharing your feedback regarding your recent stay at Mövenpick El Sokhna. I regret to learn that your experience did not meet your expectations, particularly concerning the reception and the dining options. Your comments about the food quality and beverage offerings have been noted, as we strive to provide a satisfying culinary experience for our guests. I also understand your concerns regarding the presence of mosquitoes and the comfort of your family. We take such matters seriously and will review our pest control measures to ensure a more pleasant environment for our guests. Regarding the minibar issue, I apologize for any misunderstanding that may have occurred; we aim to maintain transparency in our billing practices. Lastly, I appreciate your input about evening entertainment, as we continually seek to enhance our guest experience. Your insights are valuable, and we will certainly consider them in our efforts to improve our services. Best regards, Mövenpick El Sokhna

Customer review rating 4.5/5

Khaled A. Families - Confirmed reviews ALL

it was a wonderful stay starting from the reception Reception team were kind and they gave us updated furniture room as our request and it take short time to check in . the house keeping working hard without us even asking , and he take our feedback after cleaning and asked if we need something else . the beach is sandy without any coral reefs and the sea was amazing for swim as the waves are calm , the pool have a nice view and it was very clean . about the food it was varied and the test is good, dinner just needs the addition of hot drinks and juices to the buffet , like at breakfast.

Dear Mr. Khaled A., Thank you for sharing your positive experience at Mövenpick El Sokhna. We are delighted to hear that you found your stay comfortable and that our reception team was able to accommodate your request for an updated room promptly. It is also gratifying to know that our housekeeping staff attended to your needs and solicited your feedback during your stay. We appreciate your kind words regarding our sandy beach and the calm sea, which indeed make for a pleasant swimming experience. Furthermore, we are pleased that you enjoyed the cleanliness of our pool and the variety of food offered in our dining options. Your suggestion regarding the addition of hot drinks and juices to the dinner buffet is valuable to us, and we will take it into consideration for future improvements. Thank you once again for your feedback, and we look forward to welcoming you back in the future. Warm Regards, Shimaa El Sawalmy Hotel Management

Customer review rating 5.0/5

Amr E. Families - Confirmed reviews ALL

Very friendly team , help you with big smile From F&B Yousef Abdullah , Shebel Koteb& Wael Samir Great selection every day different, best service by far Front desk AbdAllah very patient works great under stress From Houskeeping Mohamed Naser @ Ahmed Khalaf make you feel like home

Dear Amr e., Thank you for your positive feedback regarding your recent experience at Mövenpick El Sokhna. We are delighted to hear that our team members, particularly from the Food and Beverage and Front Desk departments, contributed to your enjoyable stay. Your kind words about our housekeeping staff are also greatly appreciated. We look forward to welcoming you back in the future. Best regards, Mövenpick El Sokhna

Customer review rating 2.0/5

Dalia A. Couples - Confirmed reviews ALL

Rooms and room service not good at all

Dear Dalia A., Thank you for sharing your feedback regarding your recent stay. We appreciate your comments on our location and beach services. However, we regret that your experience with the rooms and room service did not meet expectations. Your insights are valuable as we strive to enhance our offerings. Best regards, Mövenpick El Sokhna

Customer review rating 5.0/5

Neveen A. Couples - Confirmed reviews ALL

Everything was beautiful and comfortable

Dear Neveen A., Thank you for your kind words regarding your stay at Mövenpick El Sokhna. We are delighted to hear that you found everything beautiful and comfortable. It is our aim to provide a memorable experience for all our guests. Warm Regards, Shimaa El Sawalmy Hotel Management

Customer review rating 3.5/5

Mohamed A. Couples - Confirmed reviews ALL

The hotel was great, but the AC in the room was so loud and not properly cooling the room, also it smelled like cigarettes.

Dear Mohamed A., Thank you for your feedback. We are pleased to hear that you found the hotel great. However, we regret to learn about the issues you experienced with the air conditioning and the odor in your room. Your comments will be taken into account as we strive to enhance our guest experience. Warm Regards, Shimaa El Sawalmy Hotel Management

Customer review rating 5.0/5

Mohsen E. Friends - Confirmed reviews ALL

Very calm and relaxing, rooms seems reinovated recently, qulality and variety of food on both breakfast and dinner were remarkable. Exceeded my expectations. Much gratitude to Eslam and Youssef at the reception for being welcoming and responsive all along our stay.

Dear Mohsen E., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our rooms to be recently renovated and enjoyed the quality and variety of our dining options. Your kind words for our reception team will be shared with them. Best regards, Mövenpick El Sokhna

Customer review rating 5.0/5

Janet B. Friends - Confirmed reviews ALL

After 10 days of academic touring, it was a peaceful and recuperating two days at the Movenpick El Sokhna

Dear Janet B., Thank you for sharing your experience at Mövenpick El Sokhna. We are delighted to hear that you found our hotel to be a peaceful and recuperating retreat following your academic tours. Your satisfaction is of utmost importance to us. Goodbye, Mövenpick El Sokhna

Customer review rating 5.0/5

Mohamed M. Couples - Confirmed reviews ALL

really magnificent stay with great crew

Dear Mohamed M., Thank you for your kind words about your recent stay at Mövenpick El Sokhna. We are delighted to hear that you had a magnificent experience and appreciated our dedicated team. Your feedback is greatly valued, and we look forward to welcoming you back in the future. Best regards, Mövenpick El Sokhna

Customer review rating 4.5/5

Mohamed A. E. A. Families - Confirmed reviews ALL

it was a very good gateway short escape thanks to all the helpful and clever staff especially the chef for the delicious food and the room cleaner for making our stay comfortable

Dear Mohamed a. e. a., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our location, the excellent service from our staff, and the quality of the food. Your kind words will be shared with the team. Best regards, Mövenpick e. Sokhna

Customer review rating 4.0/5

Amr N. Families - Confirmed reviews ALL

Great but could be better specifically food

Dear Amr N., Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you found your stay comfortable. Your comments about the food have been noted, and we continuously strive to enhance our offerings for our guests. Goodbye and best regards, Mövenpick El Sokhna

Customer review rating 2.0/5

Tarek O. Families - Confirmed reviews ALL

My overall experience was significantly affected by several serious service and guest-care issues during my stay, including a one-hour check-in delay, a non-functioning room telephone, and a gecko inside the room. The most concerning aspect was the delay in receiving assistance after reporting the issue and requesting management intervention. I appreciate that the management eventually contacted me, apologized and met with me before my departure. However, the initial handling of the situation fell considerably below the standard I would expect from a Mövenpick/Accor property.

Dear Tarek o., Thank you for taking the time to share your feedback regarding your recent stay with us. I am pleased to hear that you enjoyed our location, pool, and restaurant; however, I sincerely apologize for the service and guest-care issues you experienced. A delay in check-in and maintenance concerns, such as the non-functioning telephone and the presence of a gecko, are certainly not reflective of our usual standards. While I appreciate your acknowledgment of our management's effort to address your concerns before your departure, I understand that the initial response did not meet your expectations. Your feedback is invaluable, and we will use it to improve our service delivery. Thank you for your understanding. Best regards, Mövenpick El Sokhna

Other web-users rate our hotel

  • 287 reviews 9.2/10 Location
  • 996 reviews 8/10 Room
  • 2,148 reviews 9.1/10 Service
  • 11 reviews 8.8/10 WiFi
  • 556 reviews 8.4/10 Cleanliness
  • 187 reviews 6.1/10 Amenities
  • 171 reviews 6/10 Comfort
  • 110 reviews 5.1/10 Value

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