Mövenpick El Sokhna 5 stars

Dear Baraa E., Thank you for your kind words regarding Chef Mohamed and our reception team. We are delighted to hear that you had a positive experience with our staff. We acknowledge your concern about the pool area during peak times. We strive to accommodate all guests to the best of our ability and appreciate your understanding during busy periods. Best Regards, Hotel Management.

Dear Mahmoud E., Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay, particularly the delicious food and excellent service. Your recommendations are sincerely appreciated, and we look forward to welcoming you back in the future. Best Regards, Hotel Management.

Dear Russeem E. G., Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to know that you appreciated the cleanliness of the resort and enjoyed our food offerings, especially the Om Ali, which we are delighted left a lasting impression. At the same time, we sincerely apologize for any inconvenience caused and regret that certain aspects of your experience did not meet your expectations. Regarding your ALL – Accor Live Limitless points, we would like to clarify that points are awarded for reservations made through eligible direct channels, such as the Accor website, mobile application, reservation department, or call center. In cases where reservations are made through a travel agency or as part of a group booking, the benefits and points are allocated to the booking organizer or meeting planner in accordance with the ALL program terms and conditions. This is the reason our reception team advised that points could not be credited directly to your account. We are also truly sorry to learn that we did not acknowledge your birthday in a manner that met your expectations. Our goal is always to create memorable experiences for our guests, and we regret missing the opportunity to make your special occasion more meaningful. Your comments have been shared with the relevant teams for review and improvement. We genuinely appreciate your candid feedback, as it helps us identify areas where we can do better. We hope you will reconsider giving us another opportunity in the future so that we may provide you with the experience you rightfully expect from our resort. Warm regards, Hotel Management

Dear Ahmed M., Thank you for your positive feedback. We are delighted to hear that you enjoyed your vacation and appreciated the kindness of our staff and the peaceful atmosphere. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best Regards, Hotel Management.

Dear Loretta B., Thank you for your delightful feedback regarding your recent stay at Mövenpick El Sokhna. We are thrilled to learn that you and your mother enjoyed your weekend with us, appreciating the cleanliness, tranquility, and quality of our facilities. It is heartwarming to hear that our staff, particularly Mr. Mohamed and Mido, made a positive impact on your experience. Your kind words will certainly motivate our team to continue delivering exceptional service. We look forward to welcoming you both back for another memorable stay. Best Regards, Hotel Management.