Mövenpick El Gouna 5 stars

Customer review rating (ALL Rating) 4.4/5 1,301 reviews

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Description

Hotel extras

  • Directly on the Red Sea

  • Spacious rooms

  • Spa

  • Large variety of water sports

  • Environmentally-friendly resort

Our accommodation(s)

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Hotel location

Mövenpick El Gouna

El Gouna, Red Sea, Po Box 72
84511 Hurghada
Egypt

GPS:27.39505, 33.685194

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,301 reviews

TripAdvisor Rating  4.5/5  5,423 reviews

Certificate of excellence 2024

Amazing location

Customer review rating 4.0/5

Annie Couples - Confirmed reviews ALL

Al older hotel but with beautiful manicured gardens and lagoons - the breakfast buffet was abundant and extremely tasty - staff at all restaurants were very good My only complaint would be the rooms need to be cleaned earlier most days my room wasn’t attended till late in the day

Dear Ms J., Thank you for taking the time to share your experience with us. We're thrilled to hear you enjoyed our prime location, the beauty of our gardens and lagoons, and the delicious variety at our breakfast buffet. It’s also wonderful to know that our restaurant staff left a positive impression on you. We sincerely apologize for the delay in servicing your room during your stay. Your feedback is important, and we’ll address this with our housekeeping team. You can always request servicing of your room at your preferred timing and the team will arrange their schedule accordingly. We appreciate your valuable input and hope to welcome you back for an even better experience in the future. Warm regards, Brigitte Gobran Marketing Communications Manager

Great Hotel for kids and water sports

TripAdvisor rating 5.0/5

Pascal B TripAdvisor review

Great resort very clean and well organized. Staff is very friendly. Especially recommended for stay with kids. Several pools and nice beach area. A lot of activities available: like tennis, kite surfing, water sports and golf. Weather in November is pretty decent.

Dear Pascal Thank you for your wonderful review! We are thrilled to hear that you had such a positive experience at our resort. It’s great to know that you and your family enjoyed our clean and well-organized facilities, as well as the friendly service from our staff. We’re especially glad that our wide range of activities, from water sports to tennis and golf, helped make your stay even more enjoyable. It's also wonderful to hear that our pools and beach area were perfect for your family. We hope to welcome you back for another fun-filled stay in the future! Best regards, Brigitte Gobran Marketing Communications Manager Mövenpick Resort & Spa El Gouna

Great stay and great location

Customer review rating 4.5/5

Mahmoud M. Families - Confirmed reviews ALL

My overall experience was really great! The staff were friendly. Everyone made sure I got everything I needed especially with my infant. I would definitely book here again. I want to specially thank Mahmoud Abdallah in the lagoon pool accounting. He helped me a lot and made sure my stay with my kid relaxed. The only problem I had was with the door keys and locks they sometimes got stuck and I was locked outside and I had to call the reception.

Dear Mahmoud H., Thank you for taking the time to share your feedback through our online survey. We are delighted to hear that you had a great stay and enjoyed our prime location. Your kind words about our friendly staff, especially Mahmoud Abdallah from the lagoon pool, mean a lot to us. We’ll be sure to pass along your appreciation to him—he’ll be thrilled to know he made a difference during your stay. We sincerely apologize for the inconvenience caused by the door keys and locks and the challenges you faced with our booking website. Your comments have been shared with our maintenance and IT teams to ensure these issues are resolved promptly to enhance future guest experiences. We’re glad you noticed and appreciated our sustainability practices, including the paper-based toothpaste and refillable glass bottles. Your suggestion to offer the toothpaste separately and add more sortable trash bins is very valuable. We’ll consider this feedback as we continue to improve our initiatives for a greener future. It was a pleasure to host you and your little one. We look forward to welcoming you back for another relaxed and enjoyable stay. If there’s anything else we can assist you with, please don’t hesitate to reach out. Warm regards, Brigitte Gobran Marketing Communications Manager

Customer review rating 5.0/5

Shereen Families - Confirmed reviews ALL

Amazing place, beautiful beach, wonderful staff. I really enjoyed my stay. I recommend it for everyone.

Dear Sheren Y., We very much appreciate your feedback regarding your stay at Mövenpick Resort & Spa El Gouna. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service, as it is what we strive for every day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With best regards, Brigitte Gobran Marketing Communications Manager

Customer review rating 5.0/5

Noha Couples - Confirmed reviews ALL

best hotel in gouna .. very relaxing very clean ..all u need in one place

Dear Noha E., We very much appreciate your feedback regarding your stay at Mövenpick Resort & Spa El Gouna. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service, as it is what we strive for every day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With best regards, Brigitte Gobran Marketing Communications Manager

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Other web-users rate our hotel

  • 684 reviews 9.2/10 Location
  • 1,055 reviews 8.2/10 Room
  • 1,760 reviews 8.9/10 Service
  • 30 reviews 8.3/10 WiFi
  • 896 reviews 8.7/10 Amenities
  • 605 reviews 8.6/10 Cleanliness
  • 181 reviews 5.9/10 Value
  • 133 reviews 8.7/10 Breakfast

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