Mövenpick El Gouna 5 stars

Customer review rating (ALL Rating) 4.4/5 1,102 reviews

Mövenpick El Gouna - Image 1
Mövenpick El Gouna - Image 2
Mövenpick El Gouna - Image 3
Mövenpick El Gouna - Image 4

Description

Hotel extras

  • Lagoon & Beachfront Location

  • Diving, Kitesurfing & Water Sports Hub

  • Extensive Dining Experiences

  • Resort for Leisure & Business

  • Environmentally friendly resort

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mövenpick El Gouna

El Gouna, Red Sea, Po Box 72
84511 Hurghada
Egypt

GPS:27.39505, 33.685194

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,102 reviews

Customer review rating 5.0/5

Taha A. M. E. Families - Confirmed reviews ALL

Everything was perfect starting from checkin to checkout. The staff is really great specially maintenance and checkin staff thanks to everyone one made my staying special and memorable.

Customer review rating 5.0/5

Abanob M. Friends - Confirmed reviews ALL

Hotel is in a prime location, well managed and service is excellent. Staff are very proactive and always willing to go above and beyond to make your stay special and memorable. Don’t be shy to ask them for help if something comes up.

Customer review rating 4.5/5

Amina S. Families - Confirmed reviews ALL

The hotel is exquiate in the scenery & all the landscape, staff is friendly & polite. Food is ok but could be better with higher quality, the hotel is very neat, & well-organised, a lot of effort is seen & felt in each aspect. Thank you so much.

Customer review rating 4.5/5

Fadi I. Families - Confirmed reviews ALL

Experience was amazing but the food was not as much good as I was expecting.

Customer review rating 0.5/5

Kareem M. K. K. Families - Confirmed reviews ALL

The agent at check out is rude, even during the stay when I had a problem with the shisha location at the hotel he is rude and at check out he is rude. He needs to be fired

Dear Guest, Thank you for taking the time to share your feedback with us. We sincerely regret that some aspects of your stay did not fully meet your expectations. Regarding the shisha service, please allow us to clarify that shisha is usually served at our Oriental Tent from the afternoon onwards. Nevertheless, in an effort to accommodate your request, our team arranged the service for you earlier than the usual opening hours. We also very much regret the waiting time you experienced during check-out. Due to the Eid holiday period, the resort was operating at full occupancy with an exceptionally heavy arrival and departure flow at reception. We fully understand your frustration, as this is not the level of service we aim to provide to our valued guests. Your comments have been carefully noted and shared internally for review. At the same time, we would like to mention that the receptionist concerned has an impeccable professional record and is well known and appreciated by many of our guests for his courteous and professional attitude. We are therefore sorry that your personal impression did not reflect the service standards we strive to maintain. We truly value your feedback and hope you may reconsider giving us another opportunity in the future to provide you with a more positive experience. Kind regards, The Management Team Mövenpick Resort El Gouna

Other web-users rate our hotel

  • 789 reviews 9.4/10 Location
  • 1,292 reviews 8.1/10 Room
  • 2,447 reviews 9/10 Service
  • 21 reviews 9.1/10 WiFi
  • 923 reviews 8.8/10 Amenities
  • 694 reviews 8.5/10 Cleanliness
  • 191 reviews 8.8/10 Breakfast
  • 186 reviews 5.3/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in El Gouna