Mövenpick Hotel & Residence Hajar Tower Makkah 5 stars

Customer review rating (ALL Rating) 4.4/5 3,321 reviews

Mövenpick Hotel & Residence Hajar Tower Makkah - Image 1
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Description

Hotel extras

  • Few steps from the Holy Kaaba

  • Kaaba and Haram partial view rooms and Suites

  • A great dining experience

  • Free Wi-Fi internet

  • Laundry and ironing services

Our accommodation(s)

Hotel location

Mövenpick Hotel & Residence Hajar Tower Makkah

P O Box 17700 Abraj Al Bait, Makkah 21955, Near King Abdul Aziz
21955 MAKKAH
Saudi Arabia

GPS:21.419114, 39.824608

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,321 reviews

TripAdvisor Rating  4.5/5  1,854 reviews

Certificate of excellence 2023

Excellent

Customer review rating 5.0/5

Kamran A. Families - Confirmed reviews ALL

Excellent staff and cooperative , communication skills are awesome, fully educated reception staff. Wonderful stay really , wish to go again.

Dear Kamran A., We very much appreciate your comments regarding your stay at the Mövenpick Hotel & Residence Hajar Tower Makkah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Meshal AlHarbi

Everything is fine

Customer review rating 5.0/5

Osama S. Families - Confirmed reviews ALL

It was very nice

Dear Osama S., We very much appreciate your comments regarding your stay at the Mövenpick Hotel & Residence Hajar Tower Makkah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Meshal AlHarbi

Good reception team. Restaurant m2 doing wonderful work. But houskeeping and laundry it's need to go back especially price of the washing clothes

Customer review rating 3.0/5

M. Solo - Confirmed reviews ALL

Thanks in all your very good people

Dear M., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel & Residence Hajar Tower Makkah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Razan Alharbi Guests relation team

Well located

Customer review rating 4.5/5

Mohammed S. Families - Confirmed reviews ALL

Good....

Dear Muhammed S., We very much appreciate your comments regarding your stay at the Mövenpick Hotel & Residence Hajar Tower Makkah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Meshal AlHarbi

Location, Taking Customer Feedback, Cordial Staff

Customer review rating 4.5/5

Mohammad Y. Families - Confirmed reviews ALL

Very happy and satisfying experience to stay at Movenpick Makkah

Dear Syed M., We very much appreciate your comments regarding your stay at the Mövenpick Hotel & Residence Hajar Tower Makkah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Meshal AlHarbi

In partnership with TripAdvisor

Other web-users rate our hotel

  • 2,552 reviews 9.5/10 Location
  • 4,428 reviews 8/10 Room
  • 13,961 reviews 9.6/10 Service
  • 116 reviews 2.8/10 WiFi
  • 2,527 reviews 8.9/10 Food
  • 2,474 reviews 8.6/10 Cleanliness
  • 1,557 reviews 7.7/10 Breakfast

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