Mövenpick Jumeirah Lakes Towers

Dear Elifk, We very much appreciate your comments regarding your stay at the Mövenpick Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillermo Carlos Salvatori General Manager

Cher Ludovic, Merci de nous avoir contactés au Movenpick Hotel Jumeirah Lakes Towers. Nous apprécions vos commentaires concernant votre récent séjour. Nous sommes ravis d\'apprendre que vous avez trouvé nos chambres propres ; nous regrettons toutefois que l\'hébergement n\'ait pas répondu à vos attentes en termes d\'isolation phonique et d\'état général. Vos commentaires nous sont précieux et nous en tiendrons compte pour améliorer l\'expérience de nos clients. Nous espérons vous accueillir à nouveau pour un séjour plus satisfaisant. Cordialement, Guillermo Carlos Salvatori Directeur général de l\'hôtel

Dear Paul, Thank you for taking the time to share your feedback regarding your recent stays at Mövenpick Hotel Jumeirah Lakes Towers. We sincerely appreciate your input, as it helps us to improve our services. We are delighted to hear that you enjoyed our hearty and varied breakfast, the attentive breakfast service, and found your room to be nice and quiet. Your positive comments about these aspects mean a lot to us. We also want to address the concerns you raised. We apologize for the inconvenience you experienced regarding the bed setup and the confusion over the breakfast packages. The overcharging during your first stay was due to a system error that incorrectly processed your booking. We appreciate your patience as our manager worked diligently to investigate the issue, and glad to hear that the difference was refunded promptly. While we strive to provide an exceptional experience for all our guests, it appears that we fell short in some areas during your visit. We take your feedback seriously and will be addressing the service issues you encountered with our team to ensure better communication and assistance in the future. Thank you for bringing these matters to our attention. We hope you will consider giving us another chance to provide you with the quality of service that Mövenpick is known for Sincerely, Guillermo Carlos Salvatori General Manager

Dear Yousri, We very much appreciate your comments regarding your stay at the Mövenpick Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillermo Carlos Salvatori General Manager

Chere Ingrid, Merci d'avoir pris le temps de partager votre expérience chez Mövenpick ! Nous sommes ravis d'apprendre que vous avez apprécié notre service de petit-déjeuner et que notre équipe vous a fait une impression positive. Cela fait chaud au cœur de savoir que notre chef et le personnel du Shermi vous ont fourni un service aimable et attentionné lors de vos visites. Nous sommes fiers de créer une atmosphère accueillante et c'est merveilleux d'entendre que vous vous êtes senti reconnu et valorisé en tant que client. Votre recommandation signifie beaucoup pour nous et nous avons hâte de vous accueillir à nouveau pour un autre séjour mémorable. Cordialement Guillermo Carlos Salvatori Directeur delahotel