Message d'information
Les plus de l'hôtel
Situé à Dubaï Marina sur la célèbre promenade du quartier JBR
Des lieux de restauration et de divertissement inspirés
Distance de marche des plages du golfe Arabique
Spa, centre de remise en forme et piscine
Salle de danse et 3 salles de réunion
Services de l'hôtel et à proximité
Check-in à partir de 14h00
Check-out jusqu'à 12h00
Payant
Localisation de l'hôtel
Mövenpick Jumeirah Beach
Jumeirah Beach Residence
Marina Dubai
282825 dubaï
united arab emirates
Tel : +97144498888
Fax : (+971)4/4498889
Email de contact :
hotel.jumeirahbeach.reservation@movenpick.com
Check-in à partir de 14h00
Check-out jusqu'à 12h00
Nos hébergements
Le luxe vous attend à l'hôtel 5 étoiles Mövenpick Hotel Jumeirah Beach. Le quartier animé au bord de la mer vue depuis les 297 chambres qui ont des balcons offrant un panorama sur la ville ou sur une partie de la mer.
Nos restaurants et bars
Vos réunions et évènements
Nos salles de réunion
Nombre de salles de réunion : 5
Surface maximum : 544 m²
Capacité maximum : 170 personnes
Capacité maximum en banquet : 92 personnes
Les avis de nos clients
Mövenpick Jumeirah Beach
Avis 100% authentiques de nos clients ayant séjourné à cette adresse
En savoir +
Note TripAdvisor
4 559 avis
Bel hôtel
Note Avis clients 4.0/5
Pierre B. Professionnel - 06/06/2021 Avis confirmés ALL
Hôtel bien situé, au cœur du quartier touristique. L accueil et le service y sont agréables et chaleureux. Les repas sont tops, avec beaucoup de choix. Les chambres sont spacieuses et très propres.
Dear Mr. B., Please allow me to reply in English. I am glad to read that overall you had a good experience with us and that you found your room clean and spacious. I am also delighted to read that you enjoyed the location of our hotel and know that you had a nice dining experience with us. Our hotel is a great place to be spoilt with attention, especially for special occasions. I also do see that the Internet was an issue, and I would just like to let you know that we recently completed significant upgrade of our network and delivered lightening speed internet for our guests. Some of our guests are using VPNs that slow down the speed of connection, so this may be the issue. If this is not the case, we would greatly appreciate your feedback so that we may identify the problem. I also appreciate your comment about your experience with our reception team. I will personally forward your feedback to the relevant departments heads to ensure that none of our guests would face the same miscommunication. We really appreciate and value your feedback and I hope we have the opportunity to welcome you back to our hotel without the above experience. Thank you again. Warm regards, Amery Burleigh General Manager
Agréable séjour
Note Avis clients 4.0/5
Laoboy Professionnel - 06/06/2021 Avis confirmés ALL
Nous avons passé un agréable séjour au sein de votre hôtel, la chambre était spacieuse et confortable. De plus le service room était très professionnel et disponible. L'emplacement de l'hôtel est un véritable atout. Le restaurant offre une variété de choix.
Dear Mr. S., Please allow me to reply in English. Thank you for taking the time to review us following your recent stay. I am glad to know that you had pleasant stay in our hotel and that you found your room spacious and comfortable. I am also delighted to read that you enjoyed the location of our hotel. Thank you also for acknowledging the level of service provided by our team, and the additional efforts with regards to hygiene and cleanliness made to ensure our guests feel safe. We make every effort to ensure your expectations are exceeded. I have also noticed your comment about your check in experience. It was brought to my attention that you have booked with us superior room with king size bed, and unfortunately there was no room available upon your early arrival. Just to avoid a misunderstanding, standard check in time in most hotels is 2pm. However, when the hotel is not full, we always do our best to accommodate early check ins when the booked room category is available. Unfortunately, being in the high occupancy period now, we have not had many rooms available for early check ins. I am so sorry, as I appreciate how coming off a long overnight flight can be tiresome. I am, however, happy to see that my colleagues provided you a room at 14:00pm. We really appreciate and value your feedback and I hope we have the opportunity to welcome you back to our hotel. Thank you again. Warm regards, Amery Burleigh General Manager
Déçu....
Note Avis clients 3.0/5
S E. F. En couple - 05/06/2021 Avis confirmés ALL
Pas au niveau attendu... Chambre confortable et petit déjeuner copieux. Malheureusement la clientèle a évoluée.... peut être dans le mauvais sens...entre les clients qui s’amusent à 2h du matin à se balader en caleçon et très certainement avec un niveau élevé d’alcoolémie, il a fallu faire appel à la sécurité pour stopper ce cirque. D’ autres se battaient à l’entrée du bar le lendemain....
Dear Mr. B., Please allow me to reply in English. I have noticed your feedback about other guests in our hotel. And I apologize for the unusual experience you have encountered. We do our best to help maintain a pleasant and comfortable atmosphere in the hotel. It was brought to my attention that one of our guests had locked himself in the corridor and went to his friend`s room to contact reception and open the door for him. I was also informed that our Front Office Manager wanted to meet you in person on next day, however you checked out from hotel early morning. I am also disappointed to hear your other comment. We do not allow working girls as you say, so I am concerned that you had this impression. We have to be careful not to judge people because of their dress, but if something else has happened I certainly would like to know. I also apologize that you were a witness of inappropriate behavior of our guests next to the bar. I can assure you that this is unusual experience for our guests. I will personally review your feedback and suggestion with relevant head of departments to see how can improve our service. I think you have sparked a good idea however, and we will introduce a cold water station in the lobby for arriving guests who are parched. Besides this, I am happy to hear that you found your room comfortable and that you enjoyed the daily breakfast in our Talk Restaurant. We really appreciate and value your feedback and I hope we have the opportunity to welcome you back to our hotel without the above experience. Thank you again. Warm regards, Amery Burleigh General Manager
Très bien situé, tout le personnel très professionnel accueillant
Note Avis clients 4.5/5
Rayasbeautyparis Entre amis - 05/06/2021 Avis confirmés ALL
Après un souci de climatisation, nous avons dû changer de chambre, le manager Ramy Shawky ainsi que son équipe nous à aider à déplacer toutes nos affaires avec bienveillance et professionnalisme. Nous avons passé un agréable séjour. Les équipements sont adaptés Et tout le personnel à l écoute et réactif.
Dear Ms. Q., Please allow me to reply in English. I am so sorry to hear that there was an issue with air conditioning in your room. However, I am so happy to hear that my colleagues, especially Ramy have changed the room for you. I also do see that the Internet was an issue, and I would just like to let you know that we recently completed significant upgrade of our network and delivered lightening speed internet for our guests. Some of our guests are using VPNs that slow down the speed of connection, so this may be the issue. If this is not the case, we would greatly appreciate your feedback so that we may identify the problem and fix it. Besides this, I am happy to read that you had a good stay with us and that you enjoyed the location of our hotel. Thank you also for acknowledging the level of service provided by our team. We make every effort to ensure your expectations are exceeded. We really appreciate and value your feedback and I hope we have the opportunity to welcome you back to our hotel without the above experience. Thank you again. Warm regards, Amery Burleigh General Manager
Bien situé, propre, senteur excellente
Note Avis clients 4.0/5
Leïla Entre amis - 01/06/2021 Avis confirmés ALL
Personnel à l’écoute et accueillant sauf à l’accueil (de nombreuses fautes commises comme ; le fait de nous avoir demandé de payer alors que cela avait déjà effectué en ligne + attente trop longue)
Dear Ms. A., Please allow me to reply in English. Thank you for taking the time to review us following your recent stay. I am glad to know that you had a good experience with us and that you enjoyed the location of our hotel. Thank you also for acknowledging the level of service provided by our team, especially Bala, and the additional efforts with regards to hygiene and cleanliness made to ensure our guests feel safe. We make every effort to ensure your expectations are exceeded. I have also noticed your comment about your check in experience. It was brought to my attention that you have booked with us superior room with king size bed, and unfortunately there was no room available upon your early arrival. Just to avoid a misunderstanding, standard check in time in most hotels is 2pm. However, when the hotel is not full, we always do our best to accommodate early check ins when the booked room category is available. Unfortunately, being in the high occupancy period now, we have not had many rooms available for early check ins. I am so sorry as I appreciate how coming off a long overnight flight can be tiresome. I am, however, happy to see that my colleagues provided you a room at 13:30pm. I was also informed that upon check in you were requested to pay only Tourism Dirham fee, which is never included in the online payments and must be received in cash upon arrival as per Dubai Tourism Council. I am sorry it was not communicated with you properly. I have also noticed your rating about your satisfaction with the Accor Loyalty. I really hope that during your next stay in one of the Accor hotels you will be able to experience the soft benefits available to you, and you will be able to share your rating based on your experience. Thank you again. Warm regards, Amery Burleigh General Manager
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