Mövenpick Hotel Frankfurt City 4 stars

Customer review rating (ALL Rating) 4.4/5 123 reviews

Hotel extras

  • An ALLSAFE certified hotel

  • next to Frankfurt fairground

  • Panoramic roof terrace

  • 288 modern rooms and 12 meeting and conference rooms with daylight

  • Mövenpick Restaurant and Bar

ALLSAFE approved hotel

Our accommodation(s)

In addition to our classic and sleep rooms, with special mattresses that can be adjusted Superior rooms and Junior Suites offer lots of extras. Ochre and Bordeaux colored room décor with fresh green accessories create a warm atmosphere. Special features, such as quotes from Johann Wolfgang von Goethe above the bed head and Zebrano wood furnishings as well as works by contemporary artists decorating the walls, add a unique character to our rooms.

Hotel location

Mövenpick Hotel Frankfurt City

Den Haager Strasse 5
60327 FRANKFURT AM MAIN
Germany

GPS:50.10984, 8.65103

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

MOVENPICK RESTAURANT

Visit our restaurant Mövenpick. Our team welcomes you every day in a modern and stylish ambience. Enjoy our seasonally changing specialties and our unique breakfast offer.

Take advantage of our Flight + Hotel offers

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  123 reviews

TripAdvisor Rating  4.5/5  1,403 reviews

Very Well Located for ISH trade fairs, staff friendly, beds comfortable.

Customer review rating 4.0/5

Aidan E. Business - Confirmed reviews ALL

Everything was great, with the following exceptions. 1. Check out was very laboured and slow 2. Could do with a bottle of water being placed in the room each day, not just the first.

Dear Mr. E., First of all thank you very much for having stayed with us. Sincere apologies if our service level was not up to your expectations but rest assured that we will review them with the respective departments in order to provide you with a better experience during your next visit. Sincerely, Detlef Winter General Manager Mövenpick Hotel Frankfurt City

The room was quiet

TripAdvisor rating 3.0/5

Thomas D Solo travel - TripAdvisor review

As I usually have an overnight stay at FRA airport only, I try to book a hotel next to the airport, but this time almost everything was sold out, so that‘s why I decided to stay at the Mövenpick hotel next to the trade fair. Check in was quickly done, but I was not offered a welcome drink, which I am entitled to due to my membership of their loyalty program. Once in the room, I could have a good rest, as inside it was very quiet without any noise from the streets or adjacent rooms. The room was good in size, had a comfortable bed and was clean, except the area, where the antiquated kettle (base fixed on a white tray) was standing on a piece of glass with dirt and dust underneath. Nevertheless I would choose this hotel again in the future.

Hallo Thomas, Vielen Dank für Ihren Aufenthalt und dass Sie sich die Zeit genommen haben, Ihre Eindrücke mit uns zu teilen. Da sich unsere Gäste bei uns wohlfühlen sollen, ist uns sehr wichtig. ihre Kommentare mit der entsprechenden Abteilung aufzuarbeiten. Über einen erneuten Besuch würden wir uns sehr freuen, um Sie von unserer gewohnten Qualität zu überzeugen.

Friendly

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Good stay

Rude front desk staff at Movenpick Frankfurt (7am 10/11/22)

TripAdvisor rating 1.0/5

clga777 Business - TripAdvisor review

Checked out on the morning of 10/11. Very rude front desk staff with no manners at all- threw my credit card and receipt on the table- they don’t even know how to say ‘thank you’ after a guest stays with them. First and last time with Movenpick Frankfurt.

Terrible hotel and terrible service

TripAdvisor rating 1.0/5

AbdelrahmanA971 Business - TripAdvisor review

It’s a terrible hotel , terrible service and bad value of money the only good thing worth mentioning is the good location Next to Messe and subway The reception desk and check in are rude and not professional , breakfast options and cleanliness are terrible in addition to the service every one staying in the hotel was complaining . The rooms aren’t clean as well especially the toilets. Besides all of that the hotel isn’t cheap never going to stay in this hotel again and not recommended.

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Other web-users rate our hotel

  • 189 reviews 8.6/10 Location
  • 259 reviews 7.2/10 Room
  • 223 reviews 7.4/10 Service
  • 11 reviews 3.8/10 WiFi
  • 168 reviews 8.2/10 Breakfast
  • 117 reviews 6.5/10 Cleanliness
  • 83 reviews 4/10 Value
  • 55 reviews 4.2/10 Food

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