Good

Room not clean. Hair in rhe bathroom

First time in a Mövenpick and approved. Stylish hotel, I had a nice, spacious room. Breakfast and staff is OK. No accessories in the room (like individual toiletries…) but at least it is more ecological. I will stay in a Mövenpick again with pleasure.

I felt I was staying in a comfortable, welcoming and clean hotel in a great location.

Excellent service by the night manager at the reception!!! That’s how a stay should always start.

We had a very good stay. Most of the staff at the reception were nice. But not all. There was a blond young woman with short hair that was really unfriendly. She refused to help, and insisted that everything was all right in the room, when it was not. We had to wait an extra day, for another guy, to help us. On the other hand there were two young men, with black hair, that were extremely nice.

Good location and value for the money. One remark was that I have done the checkin online, but it was completely disregarded when I arrived.

Very friendly and sufficient at check-in. Convenient rules on use of hotel garage.

1) Safety matters were not uphold. Most disenfection dispensers were empty. 2) I am a gold member and shareholder. Nevet got an upgrade nor complimentary drinks 3) Check in was so incredibly ineffective and took ages even though I checked in on--line. All in all a huge dissapointment.

Room was ok but staff didn’t know the benefits of Diamond members.

We stayed at this hotel during the Berlin Marathon. It was a great location, clean and large rooms. But what impressed me is how the staff accommodated our needs. After the race our group didn’t want to travel far to celebrate, so they set up a reception in the bar. Also I wanted a relaxing salt bath and when I asked the front desk they gave me complimentary bath salts. Overall we had everything we needed and also at a good price. I would come back!

I was recently in Berlin for two weeks and stayed at the Movenpick Hotel near Potsdamerplatz. The hotel itself is right off of Anhalter S‐Bahn station. The front desk team were phenomenal, especially a gentleman called Takimann (I know I just butchered his name - please forgive me for doing it). There wasn't anything we asked for without them getting it in two or three mins. Kudos to the Movenpick management for finding such amazing individuals. The room was also nice, but needs a bit of updating, especially the shower. The shower head didn't remain in place and kept sliding down the pole. There were also a couple of towel hangers that fell off (before we got there). Overall, if I'm ever back in Berlin, Movenpick will be my first choice of hotel to stay at.

(1) We requested a room not under the roof, and had called the Reception to confirm; still, we got a small room with an incline and could not even stand straight near the bed. We believe that the hotel assigns rooms based on the ethnicity of the guests, very unfair. (2) There were no amenities on the bathroom counter, surprising for a 4-star hotel. (3) in the middle of shower, the shower gel ran out! (4) The wash basin had plumbing problem and water could not drain.

This hotel is very well situated in Berlin center. The services are excellent, The room is very comfortable and with space. The breakfast is various and has all you want to eat to begin your visit of berlin.

winter time, a lot of snow outside and the SARS-Cov-2 restrictions allover.Mövenpick could take away the whole stress and pressure within seconds at this beautiful hotel. room was huge, modern style,a lot of amenities!