Mövenpick Hotel Berlin 4 stars

Customer review rating (ALL Rating) 4.3/5 102 reviews

Mövenpick Hotel Berlin - Image 1
Mövenpick Hotel Berlin - Image 2
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Description

Hotel extras

  • Fitness area with sauna

  • In Berlin's city centre near Potsdamer Platz

  • Mövenpick restaurant with glass roof

  • 243 rooms and suites, many with courtyard views

  • 12 modern meeting rooms with daylight

Our accommodation(s)

Hotel location

Mövenpick Hotel Berlin

Schoeneberger Strasse 3
10963 BERLIN
Germany

GPS:52.5038, 13.380419

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Hof Zwei

Non contractual photo

Our restaurant "Hof Zwei" is designed in the style of a Mediterranean piazza and has a mobile glass roof that opens up when the weather is nice. Choose between Mediterranean creations and regional specialties made with local ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  102 reviews

TripAdvisor Rating  4.5/5  2,916 reviews

Not great to have a good night's sleep

TripAdvisor rating 3.0/5

Bigalid Families - TripAdvisor review

This would have been a good hotel but we had a issue with a mechanical noise at night in our room (yes we did make sure we shut off the AC properly and it was there whether the window was open or not). Sounded like were either beside a major AC unit or water heater for the hotel as there was a low but audible 36dB hum and dropping noise. Luckily my son had spare ear plugs as wouldn't have slept without. Staff pleasant but not helpful. Raised this after first night. Said they'd get a technician to check but we got no feedback. No one ever asked us how our stay was. Room quite good although bathroom felt a little dated. Not much info in room and whilst they do have a qr code app not much good if the qr code doesn't work. Reasonable buffet. May just have been our room (436)

Dear Guest, Thank you for reviewing your recent experience. We apologize for certain aspects of your stay falling short of your expectations. We understand that uninterrupted rest is paramount, and we regret that the mechanical noise in your room impacted your comfort. Our team is usually prompt in resolving such concerns, and we are looking into why you did not receive the follow-up as expected. Furthermore, we acknowledge that the bathroom did not fully meet your modern standards and we appreciate your feedback on the in-room information. We are continually working to enhance our accommodations and guest experience. The Mövenpick Hotel Berlin prides itself on its central yet quiet location in the heart of Berlin, just steps away from Potsdamer Platz and a plethora of shopping and sightseeing opportunities. We invite you to stay with us again to experience the convenience and charm of our location. We hope to welcome you back. All the best. Michelle Stuke, Guest Relation Manager

Majestic style hotel near Anhalter Station

TripAdvisor rating 5.0/5

J3691XHgeorgem Families - TripAdvisor review

The rooms are enormous with very high ceilings! Hotel itself is huge in scale & has the advantage of being 250m from S Bahn Anhalter Bahnhof Station! The staff at reception are indifferent- not by any stretch welcoming but the breakfasts and rooms make up for that! Very central to wherever you want to be in Berlin as the UBahn & S Bahn can take you anywhere you want with ease.

Dear George, Thank you for taking the time to review your stay. We're thrilled to hear that the grandeur of our hotel and the spaciousness of our rooms contributed positively to your stay with us. However, we regret that our reception team did not leave you with the warm welcome we aim to provide. We truly value your feedback and are always seeking ways to improve our guest experience. Nonetheless, it is great that our central location provided you with the convenience you needed to explore Berlin with ease, and we're pleased that our breakfast offerings were to your satisfaction. We are looking forward to welcoming you again. All the best! Michelle Stuke, Guest Relation Manager

Hot Dated Disappointing

TripAdvisor rating 3.0/5

SteveStefanopoulos Solo travel - TripAdvisor review

On the outside, this hotel might look great, but when you look too closely, you'll be dissappinted. The check-in (and out) took a little longer than expected. I wasn't informed about all the services nor facilities such as the gym, etc, which I discovered on my own. It is quite a large hotel with hundreds of rooms. The room was pleasant, and thankfully, it had operable windows, mine overlooked the street. The room was a little dated but in good condition. The bed was very comfortable, but the pillows were dreadful. For a double bed, there was only 1 real pillow and a sack that I had to use to have my head at the right height to sleep. The sack needs to be tosses out, and new standard pillows purchased. The linen was lovely, as was the duvet. The bar fridge I don't think was on, or if it was, it didn't keep anything cool. The air-conditioning was pretty non-existent. I tried to set it at a lower cooler temperature, but the thermometer seemed to say it was 18° when it was far from that. It was more like 22-24°. One night, I opened my windows, as it was cooler outside than inside my room. I complained about this after 2 night, and I was told that they could provide me with a fan or move me to another room, but the move may not result in any improvement, as the air-conditioning for the hotel is poor. This shocked me and was very disappointing. I would not stay at this hotel in the warmer months, as it would be unbearable. The bathroom was spacious and clean, albeit a little dated. The water pressure was great, and there was plenty of light and mirrors a plenty. The hotel needs to upgrade its air-conditioning systems and replace all the carpets in the rooms, and repaint the rooms to match the hallways.

Dear Estefano, Thank you for taking the time to review your stay. We are delighted that you enjoyed the operable windows in your room, the comfort of the bed, and the quality of the linen and duvet provided. It's also wonderful to hear that you found the bathroom to be spacious, clean, and well-lit, with satisfactory water pressure. However, we are sorry that some aspects of your experience did not meet your expectations. It is indeed disappointing to hear that the check-in process was not as swift as it should be and that you were not fully informed about our facilities upon arrival. Additionally, we understand that a well-functioning air-conditioning system is essential for a comfortable stay, especially during warmer days, and we regret that it did not meet the cooling standards you required. Moreover, we acknowledge that the bar fridge should have been operational to keep your items cool and that the pillows provided did not contribute to a restful night's sleep. Finally, we would like to point out that our guests generally appreciate the quality of the service and we take your comment very seriously as we strive to ensure a pleasant stay for every guest. Finally, we are glad that the overall condition of your room was good and that you could appreciate the historical charm of our hotel's design. Our central location near Potsdamer Platz and proximity to transport links, like the Anhalter Bahnhof S-Bahn station, are aspects we are very proud of and we hope they contributed positively to your Berlin experience. We are looking forward to welcoming you again. All the best! Michelle Stuke, Guest Relation Manager

Great stay in perfect location

TripAdvisor rating 5.0/5

Anna R Couples - TripAdvisor review

We had a great experience at Mövenpick. The location is very central, easy access to public transport and the historic building is well maintained and renovated. The room was very cozy and Mr. Brandes from reception was very attentive and helped us to make our stay very convenient. We strongly recommend to eat in the restaurant- the food was well very delicious, cooked and presented perfectly. The team was well and professionally trained and provided an excellent service experience to us.

Dear Anna, Thank you for such a positive review. It is wonderful that you had such a pleasant stay at Mövenpick Hotel Berlin. We are delighted that you appreciated the central location, the well-maintained historic ambiance, the coziness of your room, and the attentive service provided by Mr. Brandes. It is great that our restaurant's culinary offerings met your expectations, creating a memorable dining experience. Our team strives to maintain high standards in service and hospitality, and your acknowledgment is truly valued. It would be our pleasure to have you return on another occasion. Very best wishes have a great Sunday! Michelle Stuke, Guest Relation Manager

Short stay

TripAdvisor rating 3.0/5

Hakon V Business - TripAdvisor review

Room was alright there is this glass wall to the wc witch I have found weird if I was not staying alone. Resturant is quite expensive I was disappointed in the menu items. ordered a simple hamburger and was so disappointed.there are not many resturant close to the hotel but there are 2 grocery stores

Dear Hakon, Thank you for taking the time to review your stay. We are pleased to hear that our central location was convenient for your needs and that the proximity to local grocery stores added value to your stay. However, we regret that the unique design of the glass wall in the bathroom did not meet your personal preference. Our hotel's design aims to combine modern accommodation with historical elements, which is appreciated by many of our guests. We apologize if this aspect did not enhance your experience. Additionally, we are sorry to hear that our restaurant did not live up to your expectations. While our prices reflect the quality of ingredients and care we put into our dishes, we understand that value is subjective, and we regret any disappointment caused. We are always seeking to offer a diverse menu that catulates to various tastes, and we apologize if our hamburger did not delight you on this occasion. We take pride in our culinary offerings and continuously strive to improve our guests' dining experiences. We are looking forward to welcoming you again. All the best! Michelle Stuke, Guest Relation Manager

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Other web-users rate our hotel

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