Mövenpick Lausanne 4 stars

Customer review rating (ALL Rating) 4.3/5 1,816 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE certified hotel

  • Exceptional hotel on the shores of Lake Geneva

  • Free fitness center with sauna

  • Beautiful rooms with lake view

  • 18 modular conference rooms and catering division

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Mövenpick Lausanne

Ave. de Rhodanie 4, Lausanne
1007 LAUSANNE
Switzerland

GPS:46.50829, 6.624128

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,816 reviews

TripAdvisor Rating  4.0/5  1,671 reviews

Certificate of excellence 2023

Hotel Experience not excellent apart from one super superstar receptionist Alex!

TripAdvisor rating 3.0/5

PessoaPedro Business - TripAdvisor review

The hotel experienced some issues during my 20 day stay at Movenpick. Firstly, the minibar was faulty, leaking onto the floor and hindering my ability to order from Uber Eats or plan a meal. Additionally, the TV remote was frequently malfunctioning. More importantly, I had paid for the accommodation in advance, bypassing the checkout moment as a gesture of goodwill toward the hotel. However, the payment took 4 to 5 business days to transfer from my bank account to Movenpick's Swiss bank account. Upon my arrival, the hotel began charging my personal Visa card, suspecting that the payment hadn't gone through. Even after the transfer was completed within the expected timeframe, they held captive one week's payment as a 'budget available for the 20 days,' which made me feel super unwelcome. However, things normalized as the weeks went by. I would like to express my appreciation for Alex at the reception, who consistently provided exceptional assistance!

Good stay

Customer review rating 4.5/5

Mikkel D. Business - Confirmed reviews ALL

Nice clean room, and a very nice breakfast included.

Dear Mikkel D., Thank you very much for taking the time to share your positive review regarding your recent stay at the Mövenpick Hotel Lausanne. I am delighted to read you enjoyed your stay with us, and that you particularly appreciated the rooms' cleanliness and breakfast offer. We are looking forward to welcoming you again soon, and hope your next visit will be as pleasant as the previous one. Sincerely, Franck Fleury, General Manager

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Nice room, and features.

Dear Valued Guest, Thank you very much for taking the time to share your positive review regarding your past stay at the Mövenpick Hotel Lausanne. It is a pleasure to read you enjoyed your overall experience and the room facilities. We are looking forward to welcoming you again soon, and hope your next visit will be as pleasant as the previous one. Sincerely, Franck Fleury, General Manager

Well located close to IMD and port

Customer review rating 3.5/5

Gerard Business - Confirmed reviews ALL

Nice stay, good breakfast Rooms and overall temperature in hotel too warm. Felt unconfortable. Well-equipped gym. Overall good stay.

Dear Gerard, Thank you for taking the time to share your comments regarding your recent stay at the Mövenpick Hotel Lausanne. I am delighted to read you had a pleasant experience with us. Thank you for highlighting our breakfast offer, gym facilities and convenient location. However, please allow me to apologize if you felt the room temperature was too warm. Please rest assured that I have already forwarded your comments to the related department so we can implement corrective measures and avoid future occurrence. We hope to have the opportunity to welcome you again soon, and that your next visit will be even more pleasant than the previous one. Sincerely, Franck Fleury, General Manager

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

friendly and correct. Heating to warm in room. Colder onöy with fan that makes noice.

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay at the Mövenpick Hotel Lausanne. I am delighted to read you had a pleasant experience with us, and that you particularly appreciated our team members' friendliness. I will be happy to share your feedback to the team, as I am sure it will serve as an encouragement to all of us, as we strive to continuously improve the quality of our services However, please allow me to apologize if you felt the room temperature was too warm. Please rest assured that I have already forwarded your comments to the related department so we can implement corrective measures and avoid future occurrence. We hope to have the opportunity to welcome you again soon, and that your next visit will be even more comfortable than the previous one. Sincerely, Franck Fleury, General Manager

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Other web-users rate our hotel

  • 627 reviews 9.1/10 Location
  • 951 reviews 7.2/10 Room
  • 841 reviews 7.4/10 Service
  • 24 reviews 4/10 WiFi
  • 372 reviews 8.4/10 Breakfast
  • 246 reviews 6.4/10 Cleanliness
  • 181 reviews 6.3/10 Vibe
  • 151 reviews 4.1/10 Value

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