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Mövenpick Lausanne 4 stars

Customer review rating 4.2/5 2,835 reviews

ALLSAFE approved hotel

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Mövenpick Lausanne
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+ 24 Services

Hotel extras

  • An ALLSAFE certified hotel

  • Exceptional hotel on the shores of Lake Geneva

  • An Italian restaurant, a restaurant and a signature Mövenpick lounge bar

  • Beautiful rooms with lake view

  • 18 modular conference rooms and catering division

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter Paying
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 2 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
  • Babysitting on request Paying
  • Beach and water sports
  • Skating rink (nearby)
  • Skiing
Business services
  • 18 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mövenpick Lausanne

Avenue De Rhodanie 4 Ouchy
Lausanne
1007 lausanne
switzerland

Tel: +41216127612

Check-in from 15h00

Check out up to 12h00

  • MÖVENPICK LAUSANNE :  M2 Ouchy Olympique

  • By plane

    GENEVE-COINTRIN At 58km / 36.04 miles

GPS :46.50829, 6.624128

Our accommodation(s)

Our restaurants and bars

Ciao Restaurant

Type of cuisine: Italian

Enjoy typical Italian creations at our Trattoria Ciao. We offer you a variety of Italian specialities, pasta dishes and pizzas in combination with the perfect Mövenpick wines. Due to current situation, our restaurant/bar is closed until further notice.

MÖVENPICK RESTAURANT

Type of cuisine: International

Mövenpick Restaurant welcomes you from early morning to late at night. Brasserie-style cuisine and enjoy our terrace with stunning views of Lake Geneva and Alps. Due to public sanitary measures and until further notice, our restaurant is accessible only

LE BAR

Le Bar offers a cosy lounge setting with a beautiful terrace facing Lake Geneva and the Alps. The menu offers comfort food and bar classics and of course our famous Mövenpick Ice Creams. Due to current situation, our restaurant/bar is closed until further

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

WINE CELLAR

Come and discover our large choice of wines in a comfy atmosphere. Due to current situation, our restaurant/bar is closed until further notice.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 70

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Mövenpick Lausanne

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,835 reviews

TripAdvisor Rating 4.0/5

1,578 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Nice place to stay, in front of lake and park of Ouchy harbor.

Customer review rating 4.0/5

Anonymous Friends - 14/09/2021 Confirmed reviews ALL

Overall satisfied, and in line with expectations. However one thing that was not comfortable, was the way you are serving your buffet breakfast. In other countries, buffets are still not allowed or served only with guests with masks. I could advice that requesting a mask while taking food from the buffet tray, can improve the level of hygine and better protection of guests. Another point is how you consider the spoons and forks that are used for taking food from the buffet trays. Overall your buffet part can be improved, to prevent the hotel to be involved with public health scandals.

Dear Taro M., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager

Location fantastic

Customer review rating 4.0/5

Mr J. P. Couples - 14/09/2021 Confirmed reviews ALL

Receptionist first class, professional, friendly and goes that extra mile staff and breakfast excellent, my room was over priced 120 for me but apart from that we had a great stay

Dear Justin Roland P., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager

nice stay but up for improvement

Customer review rating 3.5/5

Johan Couples - 14/09/2021 Confirmed reviews ALL

great location but check-in was a chaos .; only one receptionist present at 6 pm on a Saturday evening, which meant that check-in took 55 minutes (9 persons in line in front of us). Never experienced this during my extensive travelling over the last few years. Admired the lady, however, as she remained cool and professional, even when some customers lashed out at her because of the long waiting. This is surely a management topic .. Great view on the seventh floor on the harbour but the room was a bit outdated.

Dear Johan D., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager

Super location, great breakfast!

Customer review rating 4.5/5

Alastair Families - 09/09/2021 Confirmed reviews ALL

Thanks for the cot bed for our daughter. The staff were all very helpful.

Dear Alastair G., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. Franck Seguin General Manager

Well located

Customer review rating 3.5/5

Anonymous Business - 06/09/2021 Confirmed reviews ALL

What I have like: comfortable large bed, good-size desk with electric sockets conveniently located, nice dressing area, windows can open (but road is noisy). What I have not cared for: urine smell in hallway, expensive just-OK breakfast, "do not disturb" sign turns off when leaving the room (a key card must be left in the card sensor for it to stay on, and I did not realize that).

Dear Laure B., Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager

Not the "Movenpick" standard !

Customer review rating 1.5/5

Bader Business - 05/09/2021 Confirmed reviews ALL

I was disappointed with the quality of service they have provided, i.e. breakfast variety, cleaning, room service,.. I get back to the hotel at night and looking for a cup of tea to relax, but no water provided which I needed to chase them everyday ! Setting up the room was done poorly. Definitely not considering coming back to it again.

Dear Bader A., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Lausanne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Franck Seguin General Manager

Good location

Customer review rating 3.5/5

Bouchra A. Families - 01/09/2021 Confirmed reviews ALL

Old furniture, bad smell, house keeping knock the door at 10:00am d day of my check out and i complain to reception.

Dear Bouchra a., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. We are sorry that a few things were not appreciated. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager

Everything you need & super location

Customer review rating 4.5/5

Manal A. Couples - 24/08/2021 Confirmed reviews ALL

It’s not my first time in the hotel , the location , the clean room & AC make me find it best option ever. Highly recommended . I missed the concierge services only as the front desk only has one person busy.

Dear Manal A., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager

No much control about Covid rules

TripAdvisor rating 3.0/5

EnricoG1524 23/08/2021 TripAdvisor review

Hotel is very good, staff a little bit disorganized but very helpful the only problem was that there was no control if the guests were wearing masks or not. I think that is the responsibility of the staff to remind the guests about COVID rules.

Dear EnricoG1524, Thanks for your feedback. We can guarantee you that being Allsafe certified for Covid-19, we are permanently vigilent about sanitary measures and keep reminding our guests about mask policy as well. Best regards, Franck Seguin General Manager

Great location, hotel comfortable

TripAdvisor rating 4.0/5

Brigitte F 21/08/2021 TripAdvisor review

If you want to have a spectacular view over the lake, this is the place where to stay. The hotel is very clean, the personnel professional and the rooms are very comfortable. Our room was very well equipped and overlooking a garden so very quiet. Buffet breakfast nice with a lot of choice. As for the restaurant, it was very disappointing, poor quality and not well presented. It was much too expensive for what we had. There is a parking slot underneath the hotel which is very convenient.

Dear Brigitte F, Many thanks for your detailed comments. I am sorry if the restaurant wasn't as per your expectations and will look into it carrefuly. Hope to welcome you again soon. Best regards, Franck Seguin General Manager

Nice hotel, strange service

Customer review rating 3.0/5

Anonymous Business - 19/08/2021 Confirmed reviews ALL

The hotel room is nice and the location is good. However, maybe because of Covid, the service is extremely inconstant.

Dear Paul T., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Lausanne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Franck Seguin General Manager

sehr schön very amazing location

Customer review rating 5.0/5

Niki Couples - 18/08/2021 Confirmed reviews ALL

Rooms and public areas were super clean! Team at reception and cleaning doing very good job! The check in was very smooth.

Dear niki l., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin Genral Manager

Fantastic location

Customer review rating 4.0/5

Greg Business - 18/08/2021 Confirmed reviews ALL

Very nice stay

Dear Gregory K., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin Genral Manager

The best location by the lake close to the metro

Customer review rating 4.0/5

Viviane Families - 16/08/2021 Confirmed reviews ALL

Family of 5 celebrating a birthday. Rooms were perfect as we expected. Restaurant experience was fine. Staff sang a birthday song with extra dessert. Nice touch.

Dear Viviane L., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager

Excellent stay

Customer review rating 4.5/5

Hafiz M. Couples - 10/08/2021 Confirmed reviews ALL

We had a nice room with lake view. The location is very good with just 3 mins walk from metro station. If you stay 2 nights or more you get a free metro ticket which is very convenient. Breakfast buffet had an usual good choice of items. Staff was also very friendly.

Dear Hafizuddin M., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager

well located directly at Lac Léman

Customer review rating 4.5/5

André Solo - 03/08/2021 Confirmed reviews ALL

very friendly hotel staff (mainly front office and breakfast area)

Dear Andre C., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin General Manager

all fine

Customer review rating 5.0/5

Anonymous Couples - 29/07/2021 Confirmed reviews ALL

all ok

Dear Mr.Q., We are extremely pleased the hotel satisfied you. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck Seguin gGeneral Manager

Cozy and stylish with super staff!

TripAdvisor rating 5.0/5

sawena25 17/04/2021 TripAdvisor review

The staff of the hotel was really friendly, helpful and professional. They went the extra mile to send my charger, which I forgot, to my home address. Thank you so much. The hotel is beautiful, my room was renovated, stylish and cozy and had a great rain shower (that’s a hige plus). I can only recommend this hotel. The food in the restaurant was good but overpriced compared to the other hotels of higher standard I went to on this trip. The waitress was super helpful and kind. Overall I had a very good stay at Mövenpick Hotel Lausanne.

Dear sawena25, Thanks a lot for your amazing comments. I am glad that you had such good stay and do hope to welcome you again soon. Best regards, Franck Seguin General Manager

Food

TripAdvisor rating 3.0/5

erichreithaar Business - 17/01/2021 TripAdvisor review

Due to Covid, the Range of Food was quite limited and not at the level i was used from Mövenpick! Hope it gets better soon. The overall Service was quite good, the receptionist was very friendly and offert me an Upgrade for my room. Unfortunaly, all the Restaurants and Bars have been closed, so I spent my time with workout in the Hotel Gym that was fortunally open.

Dear Erichreithaar, I thank you for having shared the experience and first of all would like to deeply apology if you felt that the range of food was not as per your expectations. That is very true that we have during this Covid time a limited offer and really do hope to be back with the full offer very soon. Our restaurant remains open for breakfast and diner only for our hotel guests and obviously the fitness. Best regards, Franck Seguin General manager

Good stay but room for improvement

TripAdvisor rating 4.0/5

CTing_01 02/09/2020 TripAdvisor review

Good Hotel in Lausanne Ouchy. Friendly staff, nice rooms and great location. Cleanliness has room for i.provement (we had a glass with lipstick of the previous guest in our room) and sometimes the bar is understaffed and therefore waiting time too long

Dear CTing_01, Many thanks for your feedback. I have checked carrefuly your comments and have immediately conveyed the message to our respective departments for immediate corrective measures. Best regards, Franck Seguin General Manager

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