Mövenpick Lausanne 4 stars

Customer review rating (ALL Rating) 4.3/5 1,874 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE certified hotel

  • Exceptional hotel on the shores of Lake Geneva

  • Free fitness center with sauna

  • Beautiful rooms with lake view

  • 18 modular conference rooms and catering division

Our accommodation(s)

Hotel location

Mövenpick Lausanne

Ave. de Rhodanie 4, Lausanne
1007 LAUSANNE
Switzerland

GPS:46.50829, 6.624128

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,874 reviews

TripAdvisor Rating  4.0/5  1,678 reviews

Certificate of excellence 2023

Very comfortable and clean

Customer review rating 5.0/5

Joao Business - Confirmed reviews ALL

My favourite place to stay so far in Lausanne!

Dear Joao M., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location, disappointing facilities

Customer review rating 2.0/5

L Business - Confirmed reviews ALL

Good sized bedroom, comfortable bed. Room service is very slow and the shower is appalling

Dear L, Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Lausanne. While I am glad to read you enjoyed our ideal location and comfortable rooms, I am very sorry that the room service speed and the shower facilities did not meet your expectations. I understand these aspects negatively impacted your overall stay with us; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the mentioned issues and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Franck Fleury, General Manager

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

The water pressure for the shower in my room was very poor. This was the only thing which brought my score down as it was impactful to me.

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay at the Mövenpick Hotel Lausanne. It is a real pleasure to read you had an overall good stay with us. However, please allow me to apologize if the shower pressure negatively impacted your experience. Please rest assured that we are currently under going some maintenance work in order to improve this aspect of our facilities. We hope to have the opportunity to welcome you again soon in order to better serve you, and offer you a more pleasant experience. Best regards, Franck Fleury, General Manager

great room

Customer review rating 4.0/5

J. R. Business - Confirmed reviews ALL

room was great atmosphere due to constructions a little less

Dear J. r., Thank you for taking the time to share your comments regarding your recent stay at the Mövenpick Hotel Lausanne. It is a real pleasure to read you enjoyed a lot our room atmosphere and comfort. However, please allow me to apologize if the maintenance work that was on going during your visit negatively impacted your overall experience. Please know that this work aims to improve the quality of our facilities, and I am convinced your future stay with us will be even more pleasant. We are looking forward to welcoming you again soon. Best regards, Franck Fleury, General Manager

Fabulous service for a wonderful stay

Customer review rating 5.0/5

Marie Business - Confirmed reviews ALL

Excellent expérience from an amazing booking help, check in, front team staff, breakfast service and bar.

Dear Marie, Thanks a lot for taking the time to share your great experience at the Mövenpick Hotel Lausanne. It is a pleasure to receive such positive feedback. Thank you very much for praising all the team members' helpfulness and services. I will be happy to share with them your kind words, and I am sure that it will serve as an encouragement to all the team, as we strive to continuously improve the quality of our services. We truly appreciate your loyalty, and we hope all your future visits will be as pleasant as the previous one. Best regards, Franck Fleury, General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 654 reviews 9.3/10 Location
  • 989 reviews 7.2/10 Room
  • 874 reviews 7.6/10 Service
  • 27 reviews 4.7/10 WiFi
  • 392 reviews 8.6/10 Breakfast
  • 251 reviews 6.6/10 Cleanliness

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