Mövenpick Lausanne 4 stars

Customer review rating (ALL Rating) 4.4/5 2,024 reviews

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Avenue de Rhodanie 4, Lausanne, 1007 LAUSANNE, Switzerland

Description

Hotel extras

  • An ALLSAFE certified hotel

  • Exceptional hotel on the shores of Lake Geneva

  • Free fitness center with sauna

  • Beautiful rooms with lake view

  • 10 modular conference rooms with catering service

Our accommodation(s)

Hotel location

Mövenpick Lausanne

Avenue de Rhodanie 4, Lausanne
1007 LAUSANNE
Switzerland

GPS:46.50829, 6.624128

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MOVENPICK RESTAURANT

Movenpick Restaurant has a range of dining experiences with fresh, seasonal specialties. Enjoy innovative brasserie-style creations in our warm interior space or on the terrace with a view of Lake Geneva.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,024 reviews

TripAdvisor Rating  4.1/5  1,713 reviews

Certificate of excellence 2024

Amazing position, amazing staff

Customer review rating 5.0/5

A. Families - Confirmed reviews ALL

From front desk to bar and restaurant, all the staff is extremely polite, professional and always smiling.

Dear A., Thank you very much for taking the time to share your review regarding your recent visit at the Mövenpick Hotel Lausanne. It is such a pleasure to read that our ideal location and team members professionalism positively impacted your overall experience with us. I will be happy to share your compliments to the entire team, and I am sure everyone will be motivated to read your kind words. We are looking forward to welcoming you again, and hope your next visit will be as pleasant as the previous one. Best regards, Franck Fleury, General Manager

2nd visit where I could not sleep due to blind banging into window all night

Customer review rating 1.5/5

Neil T. Business - Confirmed reviews ALL

Staff very nice but room was. Hot and I could not sleep due to the blind issue

Dear Neil T., Thank you for taking the time to tell us about your recent visit at the Mövenpick Hotel Lausanne, and for highlighting our team members friendliness. However, I am truly sorry if some aspects of your room, such as the noise from outside and room temperature, did not meet your expectations. I understand it negatively impacted your overall experience; please allow me to express my sincerest apologies. Please rest assured that we have well noted your preferences so that we could assign you to a quieter and cooler room next time you come to visit us. Also, please feel free to contact our team anytime you need, and I am sure they will be happy to assist you with your requests and make your stay more comfortable. At Mövenpick, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Franck Fleury, General Manager

Well located - but poor food and no air con

Customer review rating 2.5/5

J H. Business - Confirmed reviews ALL

Really lovely staff - fantastic service Clean rooms albeit a little dated Food was terrible - mayonnaise smeared sandwich (it is not on the menu) and burnt waffle and super expensive. No air con and the heating seeming to be on full time was just uncomfortable - thankful to the windows opening and a very old fan given to me, but there needs to be a way to turn off heating and ensure that cool air can be provided to sleep. Sleeping in +22 degrees is ridiculous.

Dear J H., Thank you for taking the time to tell us about your recent visit at the Mövenpick Hotel Lausanne. It is a pleasure to read you appreciated our convenient location, rooms cleanliness, and team members services. However, I am truly sorry if some other aspects of your stay such as the food quality and room temperature did not meet your expectations. I understand it negatively impacted your overall experience; please allow me to express my sincerest apologies. Please be aware that there was a way to turn off the heating system in the room you occupied. For your future stay with us, please feel free to ask our team directly so we can show you how to proceed. At Mövenpick, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Franck Fleury, General Manager

Excellent location

Customer review rating 4.5/5

Gabriel Business - Confirmed reviews ALL

Excellent location; comfortable room; quick check in and quick check out

Dear Gabriel, Thanks a lot for taking the time to share your review regarding your recent visit at the Mövenpick Hotel Lausanne. It is a real pleasure to read that our ideal location, comfortable rooms, as well as the check-in and checkout speed positively impacted your overall experience with us. I will be happy to share your compliments to the entire team, and I am sure everyone will be motivated to read your kind words. We are looking forward to welcoming you again, and hope your next visit will be as pleasant as the previous one. Best regards, Franck Fleury, General Manager

Perfect service

Customer review rating 5.0/5

Denis Business - Confirmed reviews ALL

Every time I travel for business, I stay at Movenpick . It has a great location, clean rooms, and amazing service. I am very satisfied with everything. Thank you very much!

Dear Denis, Thanks a lot for taking the time to share your review regarding your recent visit at the Mövenpick Hotel Lausanne. It is a real pleasure to read that our ideal location, rooms cleanliness, and team members\' professionalism positively impacted your overall experience with us. I will be happy to share your compliments to the entire team, and I am sure everyone will be motivated to read your kind words. Thank you again for your loyalty to our hotel, we are looking forward to welcoming you again soon! Best regards, Franck Fleury, General Manager

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Other web-users rate our hotel

  • 797 reviews 9.4/10 Location
  • 1,145 reviews 7.6/10 Room
  • 1,081 reviews 8.4/10 Service
  • 17 reviews 6.7/10 WiFi
  • 467 reviews 8.6/10 Breakfast
  • 314 reviews 7/10 Cleanliness
  • 5 reviews 3.3/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.