Mövenpick Hotel Hanoi Centre 5 stars

Customer review rating (ALL Rating) 4.4/5 172 reviews

Mövenpick Hotel Hanoi Centre - Image 1
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Description

Hotel extras

  • Stylish rooms for business or leisure

  • Functional meeting facilities

  • Innovative culinary concepts

  • Gym and wellness studio

Our accommodation(s)

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Hotel location

Mövenpick Hotel Hanoi Centre

83A Ly Thuong Kiet Street, Tran Hung Dao, Hoan Kiem, Hanoi
10000 HANOI
Vietnam

GPS:21.025106, 105.844345

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  172 reviews

TripAdvisor Rating  4.5/5  1,740 reviews

Great location

Customer review rating 4.0/5

Hsinhan W. Couples - Confirmed reviews ALL

Excellent location, only complaint is that the pool is not clear. It's either the filtration system not working or the chemical imbalance. For the 5 star hotel this needs to be addressed, I did not feel comfortable to enter the pool that I can hardly see the bottom.

Very good stay!

Customer review rating 5.0/5

Ivan B. Families - Confirmed reviews ALL

Unfortunately we spent only one night, but we had good time. Great welcoming, beautiful and spacious room. The breakfast was excellent.

Great location, great service!

Customer review rating 5.0/5

Peter B. Business - Confirmed reviews ALL

What do you need when you're staying away ? Comfort, friendly service, good food options, easy to explore with just a walk from the hotel. Tick for everything. I used the conference rooms too - great audio-visual.

Poor hygiene and service

Customer review rating 0.5/5

Pooja G. Business - Confirmed reviews ALL

3 ppl I was traveling with fell extremely sick after staying here. Please clean your vents. Limited natural light or ventilation in the room, temperature always too cold and if you turn off the airconditioning, there is no ventilation. Service is extremely slow and poor. Ordered a simple tomato soup from room sservice which took 45+ mins to be served, was cold and tasted like canned soup. Despite requests to keep bill ready on checkout, Reception staff was lost and slow. Payment was taken without any invoice. Upon request, invoice was given on blank paper without any letterhead. For a hotel at such a good location in Hanoi, extremely disappointing service, hygiene and food.

10

Customer review rating 5.0/5

Susan T. Couples - Confirmed reviews ALL

Excellent

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Other web-users rate our hotel

  • 37 reviews 9.4/10 Location
  • 49 reviews 8/10 Room
  • 77 reviews 9.4/10 Service
  • 28 reviews 9.3/10 Breakfast
  • 27 reviews 9.6/10 Amenities
  • 21 reviews 9.1/10 Food
  • 20 reviews 10/10 Vibe
  • 16 reviews 8.7/10 Comfort

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