Mövenpick Hotel Hanoi Centre 5 stars

Customer review rating (ALL Rating) 4.5/5 470 reviews

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Mövenpick Hotel Hanoi Centre - Image 1
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83A Ly Thuong Kiet Street, Tran Hung Dao, Hoan Kiem, Hanoi, 10000 HANOI, Vietnam

Description

Hotel extras

  • Stylish rooms for business or leisure

  • Functional meeting facilities

  • Innovative culinary concepts

  • Gym and wellness studio

Our accommodation(s)

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Hotel location

Mövenpick Hotel Hanoi Centre

83A Ly Thuong Kiet Street, Tran Hung Dao, Hoan Kiem, Hanoi
10000 HANOI
Vietnam

GPS:21.025106, 105.844345

Telephone
Fax +84 24 3822 2822

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  470 reviews

TripAdvisor Rating  4.5/5  1,757 reviews

Walking distance to the train street and great food joints

Customer review rating 4.0/5

Nav Families - Confirmed reviews ALL

Had a nice three night stay at the hotel. Nice clean property. Pool is on the smaller side. Loved the chocolate hour.

Good concierge, good breakfast buffet and service, good dinner service but...

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

substandard housekeeping

Great service

Customer review rating 4.5/5

Jason Families - Confirmed reviews ALL

We loved the fruit delivery, daily chocolates + water, and chocolate fountain hour in the lobby bar. Attentive service throughout. Staff always willing and able to fulfill requests.

Wonderful Stay with the Family

Customer review rating 4.5/5

Seema P. Families - Confirmed reviews ALL

Travelled with family. Movenpick was at the end of our our 9 night trip - 3 nights and 3 rooms booked. The pool was a hit with the children and the pool bar a hit with mummy!. Staff went above and beyond and we sincerely appreciate the extra care and consideration given when one of my children fell ill. I requested a bigger room which I was willing to pay for (when my daughter fell ill to allow for some extra space as we were room bound for the majority of our stay) and they upgraded with no extra charge. The executive lounge team were also very considerate in allowing us a little extra time to have breakfast when we couldn't make it early enough for breakfast in the mornings. My only small negative was the options for the children's menu which I had hoped would be bigger but we managed just fine, taking note that all the chefs catered to my son with allergies. We hope to return again soon! Thank you to the Movenpick Team

A very comfortable stay in a great location with great service

Customer review rating 5.0/5

Rod T. Couples - Confirmed reviews ALL

We had a wonderful stay at the Mövenpick Hotel Hanoi and the customer experience was wonderful from end-to-end. Upon reaching the hotel we were warmly greeted by the reception team who had some welcome drinks and seamlessly checked us in. we enjoyed the view and our drinks from the Infinity bar. The reception staff looked after us well during our stay with exchanging currency for us. We would particularly like to recognise the concierge Huyen Tran who was truly remarkable with her customer service to us during our stay. She provided us with a wealth of information, guidance and handy tips for our stay in Hanoi. She gave us the timetable for Train Street and the recommended bar/restaurant to get a great view, recommended a number of shops where I could find a particular T.-shirt that I was after, helped us with multiple currency exchanges, found my wife’s lost sunglasses that she had left in the ground floor bar and had then returned to our room on top of the mini bar, retrieved my wife’s scarf that she left at the poolside bar and had it waiting for her to collect. She even had bandaids for me to patch up my wound when I had cut my hand. Huyen, thank you so much. You were truly a delight to talk with and are truly an asset to the Accor group. Facilities wise, there was a lovely pool with the really cool Cabana Club bar next to it on level 4. Mangosteen restaurant put out a great breakfast buffet every morning with plenty of local, international and traditional breakfast options in a fine dining setting. Lounge 83 on the ground floor had really comfortable couches and a classy intimate setting playing soothing music in the background. Every day at 5pm they had Chocolate Hour where they put out a chocolate fountain and plenty of sweet treats all for free for hotel guests. The Classic King Room that we stayed in was very clean, well appointed with great amenities. The two most important things about the room were well addressed. First, the bed was so comfortable that we had a good night’s sleep and felt well rested. It was like sleeping on a cloud. Second, the shower had excellent water pressure, regardless of whether you used the traditional shower head or the rain shower (which was my preferred option), was instantly hot and was quite spacious. Feeling clean and feeling well rested are two of the most important aspects in my opinion. Location-wise, the hotel is very conveniently located a few minutes walk from the Old Quarter, about 10 minutes walk from Train Street, 10 minutes from Lake Hoan Kiem, and only 200 metres away from one of the best restaurants in Hanoi which is Quan An Ngon. Every staff member that we interacted with at the hotel was friendly, helpful and a joy to be around. We really enjoyed our time at the Movenpick and look forward to returning there in the future. Thank you to the Movenpick team (and in particular Huyen) for a wonderful experience.

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Other web-users rate our hotel

  • 150 reviews 9.3/10 Location
  • 173 reviews 8.4/10 Room
  • 279 reviews 9.5/10 Service
  • 5 reviews 0/10 WiFi
  • 94 reviews 8.8/10 Amenities
  • 90 reviews 9/10 Food
  • 77 reviews 8.7/10 Breakfast
  • 70 reviews 9.4/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.