Mercure Sheffield Kenwood Hall & Spa

Customer review rating (ALL Rating) 3.9/5 976 reviews

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Description

Hotel extras

  • Pet-friendly accommodation and facilities throughout

  • Meeting, Events and Wedding Suites available

  • Set in 12 acres of beautiful grounds, 1 mile from Sheffield City Centre. Perfect for relaxing.

  • Complimentary on-site Car Parking

Our accommodation(s)

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Hotel location

Mercure Sheffield Kenwood Hall & Spa

Kenwood Hall Hotel & SPa, Kenwood Road
S7 1NQ SHEFFIELD
United Kingdom

GPS:53.364547, -1.49091

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LAKEVIEW

Enjoy great British favourites as well as a selection of modern cuisine whilst overlooking our grounds. Our menus are designed by our experienced Chefs who carefully source the best fresh and local produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  976 reviews

TripAdvisor Rating  3.5/5  2,584 reviews

Amazing Stay - Great Staff

TripAdvisor rating 5.0/5

Barry M TripAdvisor review

Stayed here for 2 nights for a romantic get away with my fiancé and facilities, food and staff were amazing. Big shout out to Elise for making our room and weekend perfect and for Jobish for all food and drink requirements, made the stay 10 out of 10 - it’s the little things that go a long way and make a potential good stay into a great stay!

Thank you for taking the time in sharing your experiences following your two night stay with us and I am so pleased that you and your fiancé were well looked after by Elise and Jobish. I will ensure that your king review is shared with them who will be equally as delighted. We very much look forward to welcoming you back again soon. Kind Regards, Dan Wilson Regional General Manager

Paul was great

TripAdvisor rating 5.0/5

Erin F TripAdvisor review

It was an excellent stay with everything made so special by the staff. My mum had emailed prior to let them know it was my graduation and Paul had left a card and cake in the room. He had upgraded our room to a beautiful suite. Whilst playing Poole on the free unlocked table, Elise also spoke to us and gave us some great recommendations for local walks. Paul gave us a great recommendation for a pub after graduation. I would recommend this hotel to anyone on friendly staff alone. However the grounds were also lovely with a pond and greenery surrounding it. The rooms ere lovely and warm with comfy pillows too. There was lots of parking available on site too! Julia made sure our rooms were very clean and tidy.

Thank you so much for taking the time in sharing your experiences and for choosing us to celebrate your graduation - congratulations! I am so pleased that this was recognised by Paul and Elise and that they both looked after you throughout - the photos are great also, thank you! We look forward to welcoming you back again soon. Kind Regards, Dan Wilson Regional General Manager

excellent location and accommodation

Customer review rating 5.0/5

Susan Families - Confirmed reviews ALL

All good

Probably never again

Customer review rating 1.0/5

Jonathan C. Families - Confirmed reviews ALL

I have been staying at this hotel for 2-3 nights at a time every 4 months or so for the last couple of years. It is particularly well located for me. However every time I go it gets a little more tired and worn down. Of all my visits this was the worst room, in the worst location that I have stayed in at any Mercure. I did complain because the room was hard to sleep in due to the noise every night (wedding parties, all nighters in the next room with a gap below the adjoining door, and I did get moved to a much quieter room. However this room was, I am guessing, the room that complaining customers get, as the mattress was not properly on the bed and the room itself was smaller than the room I had vacated. As is always the case you never find just one cockroach so the need to move rooms was just the biggest of a number of issues that occurred this visit. Just as another pointer the staff seemed generally indifferent. My wife reported a car with its window smashed in in the hotel car park. Once they had established I was not the owner they didn't seem that worried. etc, etc

Beautiful hotel, we had the best stay.

Customer review rating 5.0/5

Elizabeth D. Couples - Confirmed reviews ALL

From start to finish everything was perfect, staff at the front desk were lovely, lunch was really nice and really filling, we then had a spa treatment each and the spa staff couldn't have been more friendly and helpful, we all had a really good chat. Then we had dinner later on which tasted amazing, staff again were great. We loved the room, it was beautiful and really spacious and very clean. And then breakfast in bed the next morning which was a real treat, then back to the spa for a swim and look at the gym. Will definitely book to stay again, was a really good 2 days. Had a walk around the grounds before we left and saw the ducks which is a nice little touch.

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Other web-users rate our hotel

  • 740 reviews 9.1/10 Location
  • 2,007 reviews 5.8/10 Room
  • 1,660 reviews 8.2/10 Service
  • 37 reviews 5.4/10 WiFi
  • 700 reviews 5.8/10 Food
  • 696 reviews 5/10 Cleanliness
  • 656 reviews 7.3/10 Breakfast
  • 582 reviews 4.4/10 Vibe

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