Mercure Sheffield Kenwood Hall & Spa

Customer review rating (ALL Rating) 3.7/5 1,073 reviews

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Description

Hotel extras

  • Pet-friendly accommodation and facilities throughout

  • Meeting, Events and Wedding Suites available

  • Set in 12 acres of beautiful grounds, 1 mile from Sheffield City Centre. Perfect for relaxing.

  • Complimentary on-site Car Parking

Our accommodation(s)

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Hotel location

Mercure Sheffield Kenwood Hall & Spa

Kenwood Hall Hotel & SPa, Kenwood Road
S7 1NQ SHEFFIELD
United Kingdom

GPS:53.364547, -1.49091

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LAKEVIEW

Enjoy great British favourites as well as a selection of modern cuisine whilst overlooking our grounds. Our menu's are designed by our experienced Chef's who carefully source the best fresh and local produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.7/5  1,073 reviews

TripAdvisor Rating  3.5/5  2,509 reviews

Great place for an event

TripAdvisor rating 5.0/5

nomsan2015 TripAdvisor review

Planned an afternoon baby shower virtually with Chantel and the day was perfect. Staff were helpful and not too intrusive on the event. Communication was straightforward and the prices were reasonable. Chantel provided options that were tailored to our needs which was great

Comfortable

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Comfortable room in nice setting

Just ok

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Hotel is tired looking throughout. Especially bathroom. Second stay at this hotel. Food menu very limited. Not as good as the Mercure Tankersley. Lack of staff. Stayed two nights and the same barman was on each night. He worked his socks off. Bar, serving food that he had to go to the kitchens for , clearing tables . Needed help. Several times had to wait over 5 mins at the bar. Not due to queue of customers but due to no one being there as he was busy elsewhere.

Friendly staff but venue needs some investme.nt and better management

Customer review rating 3.5/5

Mike Couples - Confirmed reviews ALL

The hotel has great potential. The grounds are beautiful but the hotel looks tired in places and needs a thorough refit. The spa is very good and the gym well equipped but again many of the machines are old. The staff are all friendly but feels like there could be better management. They have a busy bar in the evening but the staff manning the bar get drawn in to other tasks meaning people are often waiting considerable length of times for service. Later in the evening all the staff seem to disappear in to the back office rather than manning reception or the bar (you can hear them talking) so if you need to speak to someone you have to go round the front desk and knock on the door - which given how frequently the door keys deactivated was a common occurrence. Despite being a Platinum member at no point was this recognised, there was no room upgrade and I had to ask for a complimentary drinks voucher.

Well located

Customer review rating 4.5/5

Val Couples - Confirmed reviews ALL

Comfortable room, plenty of space

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Other web-users rate our hotel

  • 715 reviews 8.9/10 Location
  • 2,040 reviews 5.3/10 Room
  • 1,471 reviews 7.4/10 Service
  • 41 reviews 4.2/10 WiFi
  • 942 reviews 5.9/10 Amenities
  • 674 reviews 4.3/10 Cleanliness
  • 661 reviews 5/10 Food
  • 622 reviews 6.9/10 Breakfast

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